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mark007

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  1. Like
    mark007 reacted to bfarber for a blog entry, 4.4: Converter updates to make migrating to Invision Community even easier   
    We want to ensure that converting from your existing community platform to ours is as seamless as possible.
    While we do have a migration service available where we take care of everything for you, we do also offer a DIY option.
    We took some time to overhaul the conversion process for those opting to convert using our free tools.
    Ready to convert?
    So you've just purchased your first copy of Invision Community, and you're ready to convert your existing site over from another software package. Great! We're glad you've made the decision to take your community to the next level!
    You've already checked out our Migrations page, confirmed the software you wish to convert from is supported, and you're confident in your ability to work through the process. You install the Converters package and you're ready to go. 
    Lets get started!
    We have overhauled the converters to simplify the process. Beginning with 4.4, you will take the following steps to convert from another software package:
    Rather than choose the application you wish to convert first, you will now choose what software you are converting from, which is a much more logical start to a conversion. Next, you will supply the database details for your source database (the database you wish to convert into your new Invision Community). Then, you will see a list of all applications that can be converted for the software package you are converting from. If any applications cannot be converted (perhaps because you were not previously using the corresponding application in your source software), a message will be shown indicating there is nothing to convert. If any steps require additional configuration, you will be able to specify those details here. And finally, when you submit that form - that's it! You're done, and you can sit back and let the conversion process on its own. Each step for each application will be completed automatically, and the conversion will be finalized automatically at the end. A progress bar will be shown, along with a textual indicator that outlines exactly what is being converted. What does it look like?
    conversion.mp4 Here's a quick video to illustrate the new conversion process.
    The system even remembers where you were at and automatically picks back up where you left off. Closing your browser, losing internet connectivity, or some other unforeseen issue won't stop you dead in your tracks and force you to start all over again.
    We hope that these updates make it even easier to switch from another community platform.
     
  2. Thanks
    mark007 reacted to Matt for a blog entry, Welcome to Invision Community 4.4!   
    We're thrilled to announce that Invision Community 4.4 is available to download now.
    After months of development, over 1650 separate code commits and quite a few mugs of questionable coffee you can now get your hands on the beta release from the client centre.

    Not our office
    Invision Community 4.4 brings numerous new features, over 450 bug fixes and a lot of refinement.
    We've been talking about the highlights since September on our blog.
    Here's a recap of all that we've added.
    We'd love to know which is your favourite feature so far!

    Drop a line below and let us know!
     
  3. Like
    mark007 reacted to Matt for a blog entry, Test drive Invision Community 4.4 now!   
    Do you want to take our latest release for a test drive?

    You already are!
    We've upgraded our own community for wider testing.
    A big focus has been on page speed, so you will notice that our community is significantly faster that it was on 4.3
    If you need a recap of what was added, take a look at our product updates blog which takes you through the highlights.
    As this is a pre-beta release, expect some funkiness as we scurry around and tidy up our custom theme wrapper and other areas as we spot them.
    If you you find a bug, we'd love for you to report it with as much detail as you can muster in the bug report area.
    We'd love to know what you think, let us know below.
  4. Like
    mark007 reacted to Mark for a blog entry, 4.4: Recurring PayPal Payments and more with Braintree and Commerce   
    Braintree is a payment gateway provided by PayPal which provides some great additional features for PayPal transactions including a significantly improved recurring payments model. We are delighted to be bringing full support for Braintree for Commerce in Invision Community 4.4.
    What is Braintree?
    Braintree is a payment gateway provided by PayPal which supports taking payments by credit cards (including Apple Pay and Google Pay) and Venmo as well as PayPal, providing a good option for communities wanting to use a single payment gateway, and also brings improved functionality for recurring PayPal transactions.
    For PayPal transactions, there are no additional fees and the checkout experience uses the normal PayPal experience your customers are used to.
    Recurring PayPal Improvements
    Recurring payments / Billing Agreements in PayPal have up until now been initiated by PayPal. Invision Community tells PayPal what the renewal terms of a purchase are, but then it's up to PayPal to take that payment and notify your community when it succeeds (or fails).
    This comes with a number of limitations and problems. It makes it difficult for you as an admin to modify an existing purchase or for the customer to upgrade/downgrade. It also means the customer has to create separate Billing Agreements for each purchase. Most significantly though, it means if there is a delay in receiving the payment (such as an expired card) it is sometimes unclear what should happen on your community's end, and how it can be resolved if/when the payment is received.
    Other payment gateways work the other way around. When a customer pays by card, for example, they have the option of storing their card details. Later, if they make another purchase or a renewal invoice is generated, Invision Community can tell the gateway to recharge the same card - and if it fails, allow the customer to provide an alternative payment method. This allow both you and your customers to have much greater control, and is much more reliable.
    Braintree resolves this by allowing customers when paying with PayPal to save their PayPal account in the same way they would save a credit card on file. When paying with PayPal, users will see a simple checkbox which, if checked, will allow future payments to be taken with PayPal automatically.

    Storing PayPal Accounts for Recurring Payments
    Other Features
    In addition to an improved checkout experience, our integration with Braintree supports:
    Taking payments by Credit Card, including 3DSecure checking and the ability for customer to store card details on file. Braintree uses a fully PCI-compliant method of taking card details in a way that ensures the card information never reaches your server. Apple Pay and Google Pay Venmo, which also allows storing accounts in the same way as PayPal accounts. Offering PayPal Credit Handling chargebacks/disputes Support for Braintree's Advanced Fraud Tools
    A Disputed PayPal Transaction
    Existing Setups and Upgrading
    The existing PayPal gateway will continue to be available for basic PayPal integration, and your existing set up will continue to work exactly as it does now after upgrading.
    If you are using PayPal, especially if you are using Billing Agreements, we strongly recommend switching to Braintree after upgrading. While it isn't possible to convert existing Billing Agreements, you can allow existing ones to continue to work and use Braintree for new purchases.
    Please note that while existing setups will work fine, from 4.4 it will no longer be possible to set up a new PayPal method with either Billing Agreements, or to take payments by card, as PayPal has deprecated the API this was using in favour of Braintree and it can no longer be enabled on new accounts.
    As mentioned though, this does not affect any existing setups, which, if you do not switch to Braintree, will continue to work as they do now.
    This blog is about our upcoming release Invision Community 4.4.
  5. Thanks
    mark007 reacted to Matt for a blog entry, 4.4: Turbo charging loading speeds   
    It might seem a little odd starting a blog on increasing Invision Community's speed with the word "lazy",  but I'll explain why this is a good word for performance shortly.
    Earlier this year, Google announced that page speed is a ranking factor.
    Simply put, if your site is slow, it will be ranked lower in Google's search results.
    It is always a challenge making a large application like Invision Community as efficient as possible per page load. A single Invision Community page can pull in widgets from multiple applications as well as a lot of user-generated content with attachments, movies and images used heavily. 
    This is where being lazy helps.
    Lazy loading is a method by which attachments, embeds and images are not loaded by default. They are only loaded when the viewer scrolls down enough to make them visible.
    This allows the page to load a good deal faster now it doesn't have to load megabytes of images before the page is shown as completely rendered.
    I was going to take a fancy video showing it in action, but it's hard to capture as the system loads the media just before you get to it, so it looks fairly seamless, even with sluggish connections.

    Not the most dynamic image, but this shows the placeholder retains the size of the image
    In addition to image attachments, we have also added this lazy loading to maps and Twitter emoji images.
    Improving non-image attachments
    Once we had implemented the lazy loading framework, an area we wanted to improve was non-image attachments.
    We have listened to a lot of the feedback we had on this area, and have now made it very clear when you add an attachment into a post. We've even returned the download count now it's being loaded on demand.

    Using attachments when posting
    All the letters
    When we first implemented the letter avatars in 4.3, we discussed whether to use CSS styling or use an image.
    We decided to go with an image as it was more stable over lots of different devices, including email.
    We've revisited this in 4.4, and switched the letter avatars to SVG, which are much faster to render now that the browser doesn't have to load the image files.
    Other performance improvements
    We've taken a pass at most areas with an eye for performance, here is a list of the most significant items we've improved.
    Several converter background tasks have been improved, so they work on less data Duplicate query for fetching clubs was removed in streams Notifications / follower management has been improved Member searches have been sped up (API, ACP live search, member list in ACP, mentions, etc.). Stream performance has been improved UTF8 conversions have been sped up Elasticsearch has been sped up by using pre-compiled queries and parameterisation, as well as the removal of view filtering (and tracking) HTTP/2 support with prefetch/preload has been added Several PHP-level performance improvements have been made Implemented rel=noopener when links open a new window (which improves browser memory management) Several other performance improvements for conversions were implemented that drastically reduce conversion time IP address lookups now fetch IP address details from us en-masse instead of one request per address Cache/data store management has been streamlined and centralised for efficiency Many background tasks and the profile sync functionality have all been improved for performance Brotli compression is now supported automatically if the server supports it Redis encryption can now be disabled if desired, which improves performance Phew, as you can see, we've spent a while tinkering under the hood too.
    We'd love to hear your thoughts. Let us know below!
    This blog is part of our series introducing new features for Invision Community 4.4.
  6. Like
    mark007 reacted to Mark for a blog entry, 4.4: Increase visitor registrations with Post Before Registering   
    It's very easy to focus on a single metric to gauge the success of your community.
    It's very common for community owners to look at page hits and determine if their SEO and marketing efforts have paid off.
    Getting traffic to your site is only half the equation though. The most valuable metric is how many casual visitors you're converting to engaged members.
    Invision Community already makes it easy for guests to sign up using external services such as Facebook, Twitter and Google.
    However, there has to be a conscious decision to click that sign-up button. For some, this may be a barrier too many.
    Invision Community 4.4 reduces this barrier by allowing guests to create a post to a topic they want to engage with.
    Once they have posted, they are asked to simply complete their registration. They are more likely to do this now they have invested in your community.
    This will be incredibly valuable when you consider how much traffic a forum receives from inbound Google searches. With Post Before Registering, you'll increase your chances of turning that inbound lead into a registered member contributing to your site.
    Let me take you through the feature and show you how it works.
    When browsing the community guests will see the ability to submit a post, with an explanation that they can post now and complete registration later. The only thing they have to provide in addition to their post is an email address.

    Posting as a guest
    This works in any application for new content (topics, Gallery images, etc.) as well as comments and reviews. It will only show when a newly registered member would be able to post in that area - for example, it will not show in a forum that only administrators can post in. 
    After submitting the post, the post will not be visible to any user, but the user will immediately be redirected to the registration form with an explanation to complete the registration. The email address they provided will already be filled in.

    Registration form after posting as a guest
    At this point, the user can either fill in the registration form, or use a social sign in method like Facebook or Twitter to create an account. After the account has been created, and validation has been completed if necessary, their post will automatically be made visible just as if they had registered and then posted.
    If the user abandons the registration after they've submitted their post, an email will be sent to them to remind them to complete the registration.

    Email reminding user to finish registering
     
    Some Notes
    Invision Community already has a feature that allows guests to post as guests without registration if granted permission. That feature has not been removed and so if you already allow guests to post, the behaviour will not change. This new feature is only available when a guest can't post in a given area, but a member would be able to. The entire feature can also be turned off if undesired. If the area the guest is posting in requires moderator approval, or newly registered members require approval of new posts, the post will enter the moderation queue as normal once their account has been created. Third party applications will require minor updates to support this feature. Once your casual visitor has invested time in your community by crafting a post, they are much more likely to finish the registration to get it posted. If you have set up external log in methods, then registration only takes a few more clicks.
    This blog is part of our series introducing new features for Invision Community 4.4.
  7. Thanks
    mark007 reacted to Matt for a blog entry, GDPR updates for Invision Community 4.3.3   
    Unless you've been living under a rock, or forgot to opt-in to the memo, GDPR is just around the corner.
    Last week we wrote a blog answering your questions on becoming GDPR compliant with Invision Community.
    We took away a few good points from that discussion and have the following updates coming up for Invision Community 4.3.3 due early next week.
    Downloading Personal Data
    Invision Community already has a method of downloading member data via the member export feature that produces a CSV.
    However, we wanted Invision Community to be more helpful, so we've added a feature that downloads personal data (such as name, email address, known IP addresses, known devices, opt in details and customer data from Nexus if you're using that) in a handy XML format which is very portable and machine readable.
     

    You can access this feature via the ACP member view
    The download itself is in a standard XML format.

    A sample export
    Pruning IP Addresses
    While there is much debate about whether IP addresses are personal information or not, a good number of our customers requested a way to remove IP addresses from older content.
    There are legitimate reasons to store IP addresses for purchase transactions (so fraud can be detected), for security logs (to prevent hackers gaining access) and to prevent spammers registering. However, under the bullet point of not storing information for longer than is required, we have added this feature to remove IP addresses from posted content (reviews, comments, posts, personal messages, etc) after a threshold.

    The default is 'Never', so don't worry. Post upgrade you won't see IP addresses removed unless you enter a value.

    This new setting is under Posting
    Deleting Members
    Invision Community has always had a way to delete a member and retain their content under a "Guest" name.
    We've cleaned this up in 4.3.3. When you delete a member, but want to retain their content, you are offered an option to anonymise this. Choosing this option attributes all posted content to 'Guest' and removes any stored IP addresses.

    Deleting a member
    Privacy Policy
    We've added a neat little feature to automatically list third parties you use on your privacy policy. If you enable Google Analytics, or Facebook Pixel, etc, these are added for you.

    The new setting

     
    Finding Settings Easily
    To make life a little easier, we've added "GDPR" as a live search keyword for the ACP. Simply tap that into the large search bar and Invision Community will list the relevant settings you may want to change.

     
    These changes show our ongoing commitment to helping you with your GDPR compliance. We'll be watching how GDPR in practise unfolds next month and will continue to adapt where required.

    Invision Community 4.3.3 is due out early next week.
  8. Like
    mark007 reacted to Matt for a blog entry, How to use Invision Community content in Wordpress in under 5 minutes   
    If you've already got a Wordpress website, and have recently added an Invision Community, you might want to show recent posts or topics right on your Wordpress site.
    You might think this involves complex programming and custom themes, but thanks to some Pages magic, it's a very simple task that you can do in under 5 minutes.
    This very short video walks you through the process.
    If you'd prefer a written step by step, then head over to our help guides.
    As you can see, the whole process is very quick and very easy. Adding the latest topics on your site is a great way to drive discussion into your Invision Community.
    Let us know if you have any questions!
  9. Haha
    mark007 reacted to Matt for a blog entry, Team Talk: Who is your celebrity look-alike?   
    For most of us, at some point in our lives we've been told we look like someone famous. Maybe it's an actor from a favourite movie, or a member of a popular band.
    This has certainly come up a few times among the team in chat. We often joke about our more famous doppelgängers. We've often wondered who'd play us in the movie version of Invision Community. I'm holding out for Ryan Reynolds [Keep dreaming - Editor].
    More recently, friend to Invision Community @Joel R mentioned that it'd make a really fun blog entry. So please direct all constructive criticism to Joel if this is not as promised, a fun blog entry.
    Ok, lets get started.
    Andy is DJ Qualls
    You may recognise DJ Qualls from comedies such as Road Trip and Road Trip: Beer Pong [Great list there - Editor]. This comparison was straight from Andy. He gets compared to him by his friends quite often apparently [He needs new friends- Editor].
    Personally, I think it's just the fact that he also wears the exact same glasses.

    Andy is DJ Qualls
    Brandon is Adam Levine
    Brandon was incredibly quick to mention that his dentist routinely says that he looks like Adam Levine, which seems like an odd thing to mention at most appointments. You may have heard of Adam from the band Maroon 5 and a few movies that I've not bothered watching [Awesome research for this piece - Editor].

     
    Brandon is Adam Levine
    Daniel is Daniel Brühl
    Not only do they have the same first name, they also share a nose [Who has it today? - Editor]. You might have seen Daniel playing Nikki Lauder in the movie Rush, as well as that shady guy in Captain America: Civil War.

    Nose twins
    Jennifer is Charlize Theron
    Jennifer had several looks for this blog entry, and chose the one featured below, which is very reminiscent of Charlize's role in Mad Max. You may know Charlize from her many movies. Including Max Max [Again, great research - Editor].

    The eyes have it.
    Lindy is Tony Soprano
    This is a comparison I've been making for years. Lindy has a certain "aura" that reminds me a little of the the mafia boss with a conscience. There was a hotdog incident at his house which I don't want to go into right now [No, please do - Editor].
    Tony Soprano was played by the late James Gandolfini.

    Both know how to hide bodies
    Marc is Casey Affleck
    Honestly, this took a while to figure out because Marc looks like no other human being alive. We even tried those "Who is your celeb twin" apps and they threw errors and deleted themselves in a panic. This is the best we could do. Casey Affleck is of course Batman's younger brother [Have you ever read a comic? - Editor].

    Yeah, it's not great is it.
    Mark is Ansel Elgort
    So one night I sat down to watch Baby Driver, featuring Ansel. It was uncanny how much he reminded me of our resident developer Mark. Even down to the facial expressions. It's uncanny.

    I honestly have no idea which is which
    Mark H is Ben Folds
    Full disclosure, the photo Mark submitted could politely be described as "vintage" [Not sure that's polite - Editor]. However, as soon as I saw it, I was amazed at how much he looked like my favourite singer/songwriter Ben Folds. I'm not saying this photo of Mark his old, but lets say it cost us $10,000 to have an expert colour it from the black and white original.

    Classic Mark
    Matt is David Boreanez
    Over the course of my 20s and 30s [Clearly not now you're old - Editor], I was often compared to "Angel from Buffy" played by David Boreanez. I thought it was because of my cool but brooding demeanour [lol - Editor] but maybe it's just one of those chance genetic occurrences.

    Well, similar hair at least
    Rhett is Bruce Willis
    Rhett never lets our servers Die Hard [Jeez, you went there - Editor] but he does resemble Bruce Willis. It's not just that they visit the same hair dresser either.

    Twins!
    Ryan is Ethan Hawke
    We've saved the best to last, because this comparison caused actual goosebumps. Someone even said "wow" when they saw it. These two could be related. Ethan Hawke is a huge movie star, so Ryan was quite happy with this comparison.

    Uncle Ethan?
    So, there you have it.

    If there was a movie to be made featuring our lives, then this is the cast that would be our first choice.

    Who do you look like? We've love to see your pictures too. Let us know below!
     
  10. Like
    mark007 reacted to Matt for a blog entry, Why owning your own community is better than using a Facebook Group   
    Are you a member of a busy Facebook Group? Do you find it overwhelming trying to sort through all the posts to find something posted the day before? Are you now missing new posts and only seeing them a few days later?
    Facebook Groups are tempting to use as they are free to set up but is this the best decision for the future of your business?
    At the beginning with just a handful of members, things may fun fine. But fast forward to where your group becomes busy with thousands of members posting and reading.
    Your group becomes overwhelming. You find it hard to locate posts made on previous days and search is of no use. It is getting harder to keep on top of troublesome and spamming members.
    Worse still, Facebook's changing algorithms mean that your members are not seeing every post you make. You do as Facebook asks and link your page to your group to find that you must now boost posts to reach your members.
    This is getting to be a very common scenario.
    Even more worrying are rumours that Facebook is bringing advertising to groups. Will this allow your competitors to target your hard won membership?
    Will Facebook roll out the "Discover" tab across all continents? This alone has destroyed organic reach for many brands.
    What would you do if Facebook blocked your account for a week? Would your sales suffer?
    There is a way to take back control of your membership and secure your business' future. Building your business on your own land is a powerful way of retaining complete control over your community regardless of what happens to Facebook longer term.
    Created in 2002,  Invision Community has always adapted to the changing habits of the internet. Our latest product is clean, modern, mobile ready and equipped to integrate with social media. It can power your conversations, website and shopping cart. It features single click Facebook sign in and tools to promote scheduled content to your Facebook page.
    We recently wrote why you shouldn't settle for a Facebook Group when building a community.
    The benefits of an owned Invision Community are:
    You own your own data. Your data is not mined for Facebook's benefit. Make it yours by branding it your way You're no longer boxed in by the Facebook format Seamless integration to your shopping cart for more monetization opportunities Set up permission levels to better control what your members can see Lets dig in a look at some of the tools you can leverage to make the migration easier.
    Mobile Ready
    Invision Community works great on your mobile. It resizes the page perfectly to match whichever device you are using. You don't need to install special apps or mess with themes. It just works out of the box.

     
    Facebook Sign In
    The first thing you'll want to do is turn on Facebook Sign In. This adds the familiar Facebook button right on the sign in page and register form. Clicking this logs them into your new community with their Facebook account. It even imports their profile photo so they are familiar with other members.

     
    Make use of embeds
    A great way to keep incorporating content from your Facebook Group or Page is to use embeds. Post a link to your content on Facebook and it transforms into a rich media snippet.

     
    Social Promotions
    Share your community content with your Facebook Page. Click the "Promote" button on any content item and you can customize the text and images shared. The promotion system offers a full scheduling system much like Buffer or Hootsuite. This is all built in at no extra cost.

     
    Find Your Content
    Unlike a Facebook Group, your Invision Community makes it easy to find older content. A powerful feature is activity streams. These are customizable "feeds" much like the Facebook News Feed but completely editable to you and your members needs. You can even make this the first page your members see for easy content discovery.

     
    Use Clubs
    Clubs allow sub-communities to run inside your main community. Let's look at a real world example.
    A FitPro has several different fitness products for sale. Each product is a Facebook Group. She posts daily workouts and answers member's questions.
    Using many groups can be very time consuming to manage.
    Clubs puts these sub-communities right on the page making it easy to drop in and update.
    These Clubs can be private and members invited to join allowing full privacy. This is like a closed Facebook group.

     
    We're only scratching the surface of what Invision Community can offer you. You can take back control of your membership and be free from the fear that Facebook will change something that will impact your sales.
    We're experts in this field with 16 years of experience. We've helped grow thousands of communities from the very biggest brands to the smallest of niches.
    We'd love to talk to you about your needs.
  11. Like
    mark007 reacted to Matt for a blog entry, Invision Community 4.3 Beta Released!   
    We're thrilled to announce that Invision Community 4.3 Beta is available to download now.
    After months of development, over 2500 separate code commits and quite a few mugs of coffee you can now get your hands on the beta release.

    You can download the beta from your client area.
    Be sure to read the full information on support and service limits that go along with beta releases. You will see this in client area prior to downloading.
    If you need a recap of what was added, take a look at our product updates blog which takes you through the highlights.
    If you you find a bug, we'd love for you to report it with as much detail as you can muster in the bug report area.
    We'd love to know what you think, let us know below.
  12. Like
    mark007 reacted to Matt for a blog entry, 4.3: Promote to Facebook Pages and Groups   
    Social media promotion should be a part of any marketing strategy. Curating interesting content from your community and sharing to social media channels like Facebook and Twitter is a great way to drive traffic to your site.
    Invision Community 4.2 introduced Social Media Promotions to allow this. 
    You hit the promote button, fill out the text to share with each service, click which photos to include and schedule the promotion or send it immediately.
    We use this feature almost every single day to share highlights to our Invision Community Facebook page and Twitter.
    This feature has had a significant impact in attracting visitors to our blog. This is now a core part of our marketing strategy.
    So what's new in Invision Community 4.3?
    Facebook Groups and Pages
    A  popular feature request was to allow sharing to Facebook groups that you are an administrator of, as well as Pages you own.
    Not only that, but we now allow you to share to many places at once.
    When setting up Facebook, you can choose which Facebook properties to be used when promoting.

     
    When sharing content, you can choose where to share it to right on the dialog.

     
    Here you can see that we're sharing to two of three possible places. "It's a secret" is a Facebook Group (which makes it a pretty poor secret).
    The "Lindy Throgmartin Fan Club" is my favourite page on all of Facebook. What it lacks in members, it makes up for in enthusiasm.
    You may also notice that the Facebook box is empty. Facebook have very strict guidelines on sharing content. They prefer that you do not auto-populate the content.
    You can always access the item's original content on the promote dialog, so you can refer to it.
    Setting a custom page title
    When you share to social media channels, you also have the opportunity to add to the 'Our Picks' page.
    We've made it possible to add a custom title for the Our Picks page so you don't have to use the content item title, although this is still the default.

     
    Editing an Our Pick
    When editing an item shared to 'Our Picks', you now have the option of editing all the data, including the title and the images attached.

     

    The Our Picks page showing the custom title
    Thanks to your feedback, we saw several places that we can improve this already popular feature.
    We hope you enjoy these changes which makes your social promotion strategy even easier to execute.
    I know we'll be making good use of them!
     
  13. Like
    mark007 reacted to Mark for a blog entry, 4.3: AdminCP Member Profiles   
    Viewing and editing a member is probably one of the most frequently used features of the AdminCP. With the design unchanged for many years, and the tabbed interface starting to grow unwieldy, it was due for some love. We have not only dramatically improved the design but added many new features.

    New AdminCP Member Page
    Let's look at some of the improvements:
    Easy Toggle between Member and Customer View
    If you have Commerce installed, you can now toggle between "Member View" (which shows the screen above) and "Customer View" (which shows the current customer page in Commerce with the user's purchases, invoices, etc.). This makes it much easier to view all of a member's information in one place.
    If you don't have Commerce installed, the top tab bar will not show.
    Basic Information
    The pane in the top-left shows the member's basic information like name, email address and photos. You can now reposition a member's cover photo and crop the profile photo (functions previously not available in the AdminCP). To change the display name or email address, you just click and hold on the information and a textbox appears. The buttons below allow you to merge, delete, sign in as, and edit the preferences or password for the member.
      
    Basic Member Information Pane
    In addition, this pane lists any social networks the user is logged in with. It shows you the member's profile photo and profile name on that network (for example in this screenshot, it is showing my Facebook profile's photo and name) and for many networks you can click on this to be taken directly to their Facebook/Twitter/etc profile. You can also edit the syncing options for the method and unlink the accounts, features which weren't available previously.
    If you have Commerce installed, there is also an indicator if the user has an active subscription.

    A member with an active subscription
     
    Alerts
    If a member is validating, banned, flagged as a spammer, or locked, a large banner will display drawing your attention to this. For validating and banned, it will explain exactly what the status is (for example, if they haven't responded to the validation email yet versus they are awaiting admin approval, or if they have been banned manually versus are in a group without permission to access anything).

    A member that has been locked



    Other possible alerts
     
    Locations & Devices
    This pane shows you, on a map, all of the locations the user has been when using the community (based on their IP address) as well as the IP address they used to register and most recently.

    IP Address Locations
    While the devices tab shows the most recently used devices.

    Recently Used Devices
     
    Content Statistics
    Right in the middle of the profile you can see some statistics about the member's activity. This includes:
    A sparkline graph of their recent content. Their content count and reputation count (with tools to manually change or rebuild). A breakdown of the amount of content they have made across all applications. A visual indication of how much of their messenger and attachment storage they have used. If Gallery and Downloads are installed, the existing statistics overview provided by these apps are also available here.
    Content Statistics
    Warnings & Restrictions
    This block shows recent warnings on the account, and also highlights if any restrictions (i.e. content moderation, restricted from posting, or application-level restrictions) are being applied, which previously was difficult to see at a glance.

    Warnings & Restrictions Block for an account which has content moderation in effect
     
    Account Activity
    On the right is a pane which shows all of the latest account activity. While this was available in previous versions (called "Member History") we have made some significant improvements:
    The number of things that get logged has been significantly expanded. We now log photo changes, group changes, when a new device is used to login, if an account is locked (by failed logins or failed two factor authentication attempts) or unlocked, password/email/display name changes, when a user links or unlinks a social network login method, initial registration and validation, merges, being flagged/unflagged as a spammer, receiving/acknowledging/revoking a warning, restrictions being applied, two factor authentication being enabled/disabled/changed, an OAuth token being issued if Invision Community is being used as an OAuth Server, enabling/disabling receiving bulk mails, and accepting the privacy policy / terms and conditions, as well as all of the Commerce-related information that is already logged. Much more information is now shown such as who made the change (i.e. an admin, the user themselves, or if it was changed by the REST API or syncing with a social network) and how the change was made (for example, for a password change - if the user used the "Forgot Password" tool or changed it in their Account Settings) and what the data was before and after. This includes being aware of if the change was made by an admin after using the "Sign in as User" tool. You can now filter what information you are seeing to quickly find what you are looking for.
    Recent Account Activity
     
    Extensibility
    The new profile has been designed with extensibility in mind. Third party developers can easily add new blocks our even entire new tabs. Any apps/plugins which are currently adding a tab to the "Edit Member" form will retain backwards compatibility with their tab continuing to appear when clicking the "Edit Preferences" button in the basic account information pane.
  14. Like
    mark007 reacted to Charles for a blog entry, 4.3: Usability improvements to make your day better   
    Often it's the smaller changes that can make a big improvement in the day to day use of your community. We have made quite a few updates that will make your community flow better for you and your members.
    Update files in Pages Media Manager
    Previously when you wanted to update a file in the Pages Media Manager you actually had to upload a new file and then change the references to that file to the new one. This was obviously not so great.
    When you select a file there is now a replace option. We're not sure why we didn't do this earlier but as they say: better late than never!
    Tag Input when Optional
    On communities with tagging enabled, we have often noticed that people tend to feel the need to tag everything even when it's not really necessary. If your site is about cars you don't really need everything people post to be tagged "car" as that's sort of obvious.

     
    So to make it a bit clearer that tags are not required we have hidden the input field behind a Choose link so people have to actively choose to tag if they really think it's necessary. We hope this cuts down on tag noise. If tagging is required then the normal input box will always show.
    Google Invisible reCAPTCHA
    The new Google Invisible reCAPTCHA allows you to prevent bot registrations without the need for all users to fill out the normal captcha process. As often as possible your members will never notice there is even a captcha happening on the page. It's another way to make the flow from guest to member easier.
    Whitelist for Spam Service
    The spam defense service Invision Community provides works very well at combatting spam signups automatically. The issue is sometimes it works too well!
    Let's say you are at work and all your colleagues share the same public IP. You are excited about your new community (of course you are) and your whole office tries to register at once. Our spam service would probably see your office IP as suspicious with that sudden influx of traffic and may even block it.
    The new whitelist tool allows you to specify IPs and email addresses to always allow on your community regardless of what score our spam defense gives it.
    Reply as Hidden
    Sometimes it would be nice if your moderators could reply to an item with a hidden reply. You might want to leave a note for other moderators or perhaps you have a database and want some replies public and some private.

     
    If you have permission you will now see a hide toggle when replying. This works in all apps anywhere you can reply to a content item and have hide permission.
    Exclude Groups in Leaderboard
    You can now exclude certain groups from being ranked in the Leaderboard. This is very useful if your staff or RSS bot tend to get all the reputation points. By excluding those groups you can focus on your actual member participation which is a better reward to encourage engagement.
    On a personal note this will make me very sad as I usually win reputation counts on our site. But, being such a great person, I am willing to make this sacrifice for you.  
    Complete Your Profile Order
    The Complete Your Profile feature introduced in version 4.2 has been a great success for clients. We have heard many reports of increased engagement as the system can walk people through the sign up process. Not having a big, scary registration form is always a huge plus.
    For 4.3 we added the new ability to change the order of completion for your members. This will allow you to stress the items you really want them to complete first and move your less important profile options later in the steps.
    Mapbox Support
    Mapping has been a feature of Invision Community for quite some time but up until now has been limited to Google Maps integration. For 4.3 we have added support for Mapbox which is based on OpenStreetMap data. The maps are beautifully designed and bring greater flexibility with an alternative look. The groundwork is now laid for some exciting new features still to come!
    Some of our existing customers also found Google policies and pricing structure incompatible with their own internal policies which this addition addresses.
  15. Like
    mark007 reacted to Charles for a blog entry, Invision Community 4.3   
    We are happy to announce the new Invision Community 4.3 is available!
    Some highlights in Invision Community 4.3 include...
    Improved Search
    We now support Elasticsearch for scalable and accurate searching that MySQL alone cannot provided. There are also enhancements to the overall search interfaces based on your feedback.

     
    Emoji
    Express yourself with native emoji support in all editors. You can also keep your custom emoticons as you have now.

     
    Member Management
    The AdminCP interface to manage your members is all new allowing you easier control and management of your membership.

     
    Automatic Community Moderation
    You as the administrator set up rules to define how many unique member reports a piece of content needs to receive before it's automatically hidden from view and moderators notified.

     
    Clubs
    The new Clubs feature has been a huge hit with Invision Community users and we are expanding it to include invite-only options, notifications, exposure on the main community pages, paid memberships, and more.
    Custom Email Footers
    Your community generates a lot of email and you can now include dynamic content in the footer to help drive engagement and content discovery. 
    New Gallery Interface
    We have reworked our Gallery system with a simplified upload process and more streamlined image viewing.
     
    The full list follows. Enjoy!
    Content Discovery
    We now support Elasticsearch which is a search utility that allows for much faster and more reliable searching. The REST API now supports search functions. Both MySQL and Elasticsearch have new settings for the admin to use to set search-defaults and default content weighting to better customize search logic to your community. Visitors can now search for Content Pages and Commerce Products. When entering a search term, members now see a more clear interface so they know what areas they are searching in and the method of search. Member Engagement
    Commerce can now send a customizable account welcome email after checkout. You can whitelist emails in the spam service to stop false-positives. REST API has many enhancements to mange members. Ability to join any OAuth service for login management. Invision Community can now be an OAuth endpoint. Wordpress OAuth login method built in. Support for Google's Invisible ReCaptcha. Groups can be excluded from Leaderboard (such as admins or bot groups). All emails generated by Invision Community can now contain admin-defined extra promotional text in the footer such as Our Picks, and Social Links. Admins can now define the order of Complete Your Profile to better control user experience. Clubs
    Option to make a Club visible but invite-only Admins can set an option so any Club a member is part of will also show in the parent application. So if you are in a Club that has a Gallery tab then those image will show both in the Club and in the main Gallery section of the community. Club members can now follow an entire Club rather than just each content section. There is a new option on the Club directory page for a list view which is useful for communities with many Clubs. If you have Commerce you can now enable paid memberships to Clubs. Admins can set limits on number of Clubs per group. If a group has delete permission in their Club, they can now delete empty containers as well. Members can ignore invitations. Moderation and Administration
    Unrestricted moderator or administrator permission sets in the AdminCP are visually flagged. This prevents administrator confusion when they cannot do something as they will be able to quickly see if their account has restrictions. You can choose to be notified with a new Club is created. Moderators can now reply to any content item with a hidden reply. Download screenshot/watermarks can now be rebuilt if you change settings. Support for Facebook Pixel to easily track visitors. Moderators can now delete Gallery albums. Automatic moderation tools with rules to define when content should auto-hide based on user reports. Totally new member management view in AdminCP. More areas are mass-selectable like comments and AdminCP functions for easier management. New Features
    Commerce now has full Stripe support including fraud tools, Apple Pay, and other Stripe features. Commerce packages can now have various custom email events configured (expiring soon, purchased, expired). Full Emojii support in the editor. Complete overhaul of the Gallery upload and image views. Announcements system overhaul. Now global on all pages (not via widget) and new modes including dismissible announcements and top-header floating bar option. Many new reports on traffic and engagement in the AdminCP. Blog has new view modes to offer options for a traditional site blog or a community multi-member blog platform. The content-starter can now leave one reply to Reviews on their item. Commerce now makes it much easier to do basic account-subscriptions when there is no product attached. Useful Improvements
    Forums has a new widget where you can filter by tags. If tags are not required, the tag input box now indicates this so the member knows they do not have to put in tags. Member cover photos can now be clicked to see the full image. Any item with a poll now has a symbol on the list view. Twitch.tv embed support. You can now update/overwrite media in the Pages Media Manager. Mapbox as an additional map provider to Google Maps. Technical Changes
    Direct support for Sparkpost has been removed. Anyone currently using Sparkpost will automatically have their settings converted to the Sparkpost SMTP mode so your email will still work. Your cache engines (like Redis) will be checked on upgrade and in the support tool to ensure they are reachable. Third-party applications will now be visually labeled to distinguish them from Invision Community official applications. The queued tasks list in the AdminCP is now collapsed by default as queued tasks are not something people need to pay much attention to during normal operations. When upgrading from version 3 series you must convert your database to UTF8 and the system saves your original data in tables prefixed with orig. The AdminCP now alerts you these are still present and allows you to remove them to reclaim storage space. On new installs there are now reasonable defaults for upload limits to keep people from eating up storage space. Categories in all apps (forums, gallery albums, databases, etc.) no longer allow HTML in their titles. This has been a concern both in terms of security and usability so we were forced to restrict it. Large improvements to the Redis cache engine including use for sessions. The login with HTTPS option has been removed and those who were using it will be given instructions to convert their entire community to HTTPS. Images loaded through the proxy system now honor image limits for normal uploads. We now consider BBCode deprecated. We are not removing support but will not fix any future issues that may come up.
     
    There's a lot to talk about here so we are going to lock this entry to comments so things do not get confusing. Feel free to comment on upcoming feature-specific entries or start a topic in our Feedback forum.
     
  16. Like
    mark007 reacted to Matt for a blog entry, So long 2017!   
    As we make our final commits, merge in the last of our branches and wait for Charles to move more tasks to the development list, we pause to reflect on our year together as a company.
    Pour some egg nog, grab some snacks and lets take a look at our journey this year.
    Our year in numbers
    In 2017 we made 72 Invision Community releases, 6584 code commits, read 157,203 customer replies and made an average of 177 staff replies to tickets per day.
    Our year in dates
    We were certainly busy this year. We launched Invision Community 4.2, started work on Invision Community 4.3, started two new blog series and a newsletter. Lets take a look at the key dates.
    March 10th
    We started talking about our upcoming release, Invision Community 4.2 which saw us drop "Invision Power Services" in favour of the sleeker and less awkward "Invision Community".
    March 28 - 30th
    During our series of blogs on 4.2, we launch a triple whammy of blog entries outlining reactions, clubs and social media promotions. Three new tent-pole features that drove 4.2 to be our most successful release.
    July 19th
    We release Invision Community 4.2 to deafening applause (most of it was our own, but it still counts). We give the development team a 15 minute break and then drop the 4.3 task list internally.
    September 15th
    We start a new blog series "Team Talk". The idea is to show that we're not a bunch of code writing robots, but we're real people with personalities, hopes and dreams. So far, it's proved that we're mostly a bunch of code writing robots without personalities. The irony.
    October 18th
    Not content to just talk about silly things in Team Talk, we launched our new long form blog series "Community Management". Here we give our many years of community building insight to help you become successful in running your communities. We've tackled a number of subjects from SEO to security so far with many more planned for 2018.
    October 30th
    Our development team have been busy working on Invision Community 4.3 and we announce it to the world. And being the huge tease we are, we've said nothing since. Rest assured, we've got a lot done and its shaping up to be another great release. We'll be talking about it in more detail next year.
    It's all about you
    Of course, we couldn't finish without saying a massive THANK YOU to all our customers. We are so lucky to do something we love for a living and that is only possible because you choose to use us to build your community.
    We are committed to keep moving forward to ensure that we serve you in the best way possible. We'll keep innovating to give you the tools you need to succeed and we'll keep posting blogs packed full of tips and advice.
    Here's to 2018 and all the adventures it brings.

     
     
  17. Like
    mark007 reacted to Rikki for a blog entry, Top tips for optimizing your community's SEO   
    Unlike a regular website, where you write content for each page, target keywords and optimize text, a forum community's content is predominantly written by users. They don't know or care about your site's SEO and just want to interact with other users or find answers to their questions.
    To keep your community moving forward, Invision Community implements many best-practice SEO techniques and approaches for you automatically, without you needing to lift a finger.
    Even still, there are a few additional steps you can take to potentially help your site rank better.
     
    How Invision Community helps you automatically
    Invision Community does a lot of automatic SEO for you behind the scenes to help your site rank better or to help search engines understand your content. Some of those include:
    Sitemap generation
    A sitemap file helps search engines to locate pages within your site. This helps search engines find pages so they will be crawled quicker. Invision Community automatically generates a sitemap for you that points to all of your content URLs, and submits it to Google. JSON-LD
    Another way a site can help search engines is by providing metadata about a page. For example, if the page contains a review, additional data can be supplied to the search engine with rating count, average, and so on. There are dozens of items that can be described in this way, and doing so can mean your results in search engines display this additional data. This makes results more useful to users, potentially leading them to click on your result versus another. It can also help search engines understand your content better. Canonical URLs
    Search engines can penalize your site in situations where the same content can have multiple URLs. With software that generates pages dynamically, such as a community, this can happen frequently because there are URLs to get the last read post, the latest post, the first post and so on, all ultimately pointing to the same topic page. Invision Community takes care of this for you by setting a canonical URL for every page, telling the search engine which is the definitive URL it should use. Semantic markup
    The HTML markup used to generate a page is possibly the most important factor impacting SEO. Each HTML tag has a specific meaning (e.g. H1 is an important title) and allows search engines to determine the structure of the page. It's therefore important that tags are used correctly and in the appropriate context - known as semantic markup. Invision Community has been built with semantic markup principles in mind right from the start. Responsive theme
    Google has been transitioning to a mobile-first approach when crawling sites and it's likely this does or will factor into its PageRank system. Now more than ever it is important that your community offers a genuine mobile experience. Invision Community achieves this by supporting responsiveness - where the theme adapts depending on size of the screen being used - by default.  
    What you can do to improve ranking
    Let search engines see your content
    One of the most important things you can do to help with SEO might seem obvious, but we've seen many people unwittingly neglect it: ensure that search engines can see your content!
    It's tempting to lock down your community so that users have to log in before being able to see your content, and for some communities this might be necessary. However, a search engine can only see content accessible to guests, and so by locking your community down a search engine won't be able to see very much at all, and your pages won't show in search results.
    Wherever possible, we suggest allowing guests to read your content, though you can require registration to reply.
    Enable HTTPS
    Even ignoring SEO this is a good idea, because it's more secure for your users and browsers are increasingly alerting users about sites that don't use HTTPS, showing them as insecure.
    In terms of SEO, research has shown a correlation between between sites using HTTPS and their ranking position, and in 2014 Google indicated that HTTPS would be a “ranking signal” going forward. Given the other benefits of HTTPS, it would therefore be wise to enable it across your community.
    Ensure your site loads fast
    A fast-loading site is very important for rankings, and so you should do what you can to keep your community running quickly. This includes:
    Enable guest caching
    Invision Community includes a built-in caching system for pages viewed by guests, ensuring they don't have to be re-generated for every page view. This can greatly speed up your site for guest users and therefore search engines. This is automatically configured on our Cloud services. Don't go overboard with plugins
    A few good plugins can set your community apart from others, but going overboard can significantly slow down your load times or clutter your interface. Be wary of image-heavy themes
    As with plugins, a great theme is a good thing to have, but try to avoid one with extensive use of very large images. Choose a good host
    Some website hosts are slower than others, so ensuring your host is up to scratch is important. Of course our Cloud services are a great solution here!  
    Use 301 Redirects if migrating
    If you're migrating from another community platform, your page URLs will change to reflect Invision Community's architecture. You can greatly improve SEO retention by using special redirects (known as 301 Redirects) to send users from your old URLs to the new. Search engines understand this method and will update their records.
    We include redirects in our free migration packages to help you retain your SEO standings after migrating to Invision Community.
    Write relevant content
    If your site targets a particular niche, you may see benefit in writing longer-form content as articles on a site blog. This kind of content ranks well and allows you to ensure keywords are used (versus content posted by members, which can be anything). You can also encourage further discussion of the article in the wider community, amplifying its benefit.
    For a site news page/blog, our Pages app can be used to build an articles section for this purpose.
    Use social media profiles to your benefit
    You should register social media profiles for your site on the popular platforms and make them a part of your presence. These sites rank very highly of course, and so if your social profiles can also rank highly for your name, they can be a good way of directing traffic to your site.
    Use the ‘About' section of the profile to write an interesting blurb about what your site offers. Create eye-catching header images and profile photos to use on the profiles too. Cross-link each social profile to the others (and back to your site, of course). Finally, link to your social profiles from your site too. Invision Community allows you to easily do this and insert icons in your header or footer.
    Beyond that, you can also use social media to your advantage by cross-linking some of your best content to it. We'll go into more detail on how best to leverage social media in a future article, but the new Promote functionality in Invision Community is a great way of achieving this.
     
    Summing Up
    As always, content is king when it comes to ranking, and that should be your most important focus. Fostering a vibrant community that creates and shares interesting content is key. You can then use SEO methods boosted by Invision Community features to expand your community's reach in search engines.
    If you have any SEO tips that have helped your site, we'd love to hear them. Share them in the comments below!
  18. Like
    mark007 reacted to Rikki for a blog entry, 6 reasons why you shouldn't just settle for a Facebook group community   
    Whether you run an existing community or are taking tentative first steps into setting up an online community forum around your brand, an important choice you need to make is between social networks like Facebook or having a community you own and control.
    Let's take a look at the benefits of an owned community versus a Facebook group - as well as how you can still use Facebook (and other social media platforms) to your advantage.
     
    You own your data
    The biggest point to consider when using Facebook groups is that you do not own your own data. Facebook owns it and does not even allow you direct access to it. If you decide later to move to a different platform, need to run reports to extract meaningful insights, or otherwise work with your community data: you are out of luck.
    In contrast, with an Invision Community, your data is your data. You can use it in any way that makes sense for your goals; be it analyzing trends, sending promotions to users, or generating reports and statistics. We never hold your data hostage and there's no fee to get it.
    Beyond owning the data, you also control how it's used and presented. Facebook is notorious for changing algorithms for when (or even if) people see your posts. When you run your own community the experience for your and your users is in your control.
     
    Branding opportunities
    This is a big one. An owned community gives you the tools you need to make your community a seamless part of your user's interaction with your business. This naturally includes your brand styles (your logo, colors, site navigation and so on) but also your community web address (URL). With an owned community, your URL will be easy to find - customers normally opt for something like forum.yourname.com or community.yourname.com. 
    Users will have more confidence that they're in the right place, and more closely associate your community and your message with your brand.
    Emails sent out by your owned community can also carry your branding, consistently reinforcing that connection between your business and your community.
    And, of course, when users share content from your community to Facebook and other social networks, they're sending users directly to your website where you have the opportunity to lead with your most important call to actions.
     
    More control over user experience
    All Facebook groups are, essentially, the same experience and yet your business needs almost certainly aren't the same as every other. One size doesn't necessarily fit all when it comes to community!
    When you control your own community, you have the ability to control your user's experience. Need to show specific types of data in specific places? You can do that (and more) with Invision Community's easy to use Blocks feature. Need to create a custom community application to serve as a resource center for product support? You can do that too.
    Another huge benefit of this control is that, unlike a Facebook Group, users won't be seeing ads and 'recommended content' from competing businesses and communities. With user attention being pulled in so many directions these days, the last thing your community needs is for users to leave because Facebook has suggested a competitor!
     
    No barriers to monetization
    Not all communities require a monetization strategy. In many cases, the community is part of a larger customer relationship strategy rather than a revenue-generating destination in its own right.
    But for those communities that do plan to monetize, options with a Facebook group are at best difficult to act upon, and at worst practically non-existent.
    In contrast, Invision Community gives you the opportunity to explore monetization strategies that work for you. These might include paid subscription plans (a particularly attractive option for fan club communities), traditional advertising through Google AdSense and other networks, or sponsorship deals with other businesses that might be relevant to your members. Invision Community has tools for each of these approaches built in, allowing you to start monetizing with minimum fuss.
     
    Fine-grained permission controls
    Facebook groups struggle to reflect the real-world roles that staff members play in your organization, limiting your choices to 'administrator' or 'moderator'. And the same is true of users, too - your options for recognizing different levels of user (such as VIPs, or brand ambassadors) are limited.
    Invision Community is different. Since you are creating and configuring each member group, you can precisely control who can see what, and how they are recognized within the community. You can even sync these roles via Single Sign-On (SSO) making setup and assigning users to groups painless.
    For staff groups, you can limit access to key community functions based on roles or responsibilities, ensuring access is granted on an as-needed basis only.
    For users, you can get creative and find a group structure that works best for your specific needs. For example, support communities often find that recognizing the most knowledgeable and helpful members with a new member group (complete with elevated permissions) is a great way of engaging users.
    And finally, with this control over access, it's very easy to create restricted areas of the community. Whether you want to create a private subforum that staff can use to coordinate tasks or a file repository that's only available to subscribers, Invision Community can achieve it.
     
    You can still reap the Facebook benefits
    Setting up your community within Facebook's walls might not be the best approach for you. That doesn't mean you should ignore Facebook, however. On the contrary, it's an influential platform and there's a very good chance your users are already using it.
    Invision Community offers a number of tools that allow you to benefit from Facebook while avoiding the drawbacks we discussed. We'll go into more detail on utilizing social media in a future article, but to summarize:
    Invision Community features social sign-in options, enabling users to register and log in using their existing social media accounts, substantially reducing onboarding friction. Content can promoted by staff back to your social network pages, automatically and on a schedule you decide. Invision Community supports automatic embedding of a wide number of social networks (and other services), allowing users to share their favorite Facebook and Twitter posts and spark a whole new conversation - but this time in your community.  
    Summary
    When you are creating an online community for your business or hobby it is important to think about your goals and future growth by choosing a platform that is there to work for your needs.
    When you establish your community on Facebook, you're helping to grow someone else's business (including, potentially, your competitors!) and hoping that some of those spoils fall to you. With an owned community, the rewards of your hard work belong to you and your business alone.
    Invision Community has been enabling users and businesses to communicate online since 2002, and we're proud of our reputation as a platform that puts control in your hands. Contact us if you'd like to discuss how we can help you too.
     
  19. Like
    mark007 reacted to Charles for a blog entry, Invision Community 4.3 Coming Soon   
    Our recent release of Invision Community 4.2 was the most well-received version ever! The feedback we received on new features like Clubs, Reactions, and Promotes was better than we could have hoped and we really enjoyed seeing all the creative uses as people implemented them on their own communities.
    We have been hard at work on version 4.3 with a goal of improving on all the great new features. It is well under way and we are happy to able to start announcing what's new over the next few weeks.
    Invision Community 4.3 will not only contain new features but also have a core focus on refinement from 4.2's new features. You will see many improvements to Clubs, new integration options, large application improvements, new promotional features, and more changes large and small.

     
    You can expect to see news posts about new features and changes very soon with a release date in early 2018. Follow our news section or subscribe to our newsletter to receive updates.
  20. Like
    mark007 reacted to Charles for a blog entry, Update on Invision Community 4.2   
    We are working hard to get Invision Community 4.2 ready to go! If you have not been following this upcoming version, check out the details:
    Over the last month we have released several beta versions and feedback from those that have chosen to jump in on the beta has been great. We really could not be happier. Feedback has included amazement over how stable the beta is to reactions from community members enjoying all the new features.
    Everyone here at IPS is very excited to get the full release out so everyone can enjoy it. Not everyone is comfortable using beta releases .
    Back in March when we first announced 4.2 was coming soon we said that it would be out in mid-2017 and we are still on track for that. Be sure to keep an eye on announcements for the full release expected in the next 3 - 4 weeks.
    We really hope everyone is as excited as we are about 4.2's full release. Based on the feedback from those already using 4.2 beta on their live sites we really think this will be a huge hit with your community.
     
  21. Like
    mark007 reacted to Ryan Ashbrook for a blog entry, New: Complete Your Profile   
    Completing long and complex forms online is tedious. It can be off putting having to fill in a lot of information before you can join a site or service. You may find that potential members never bother to convert from a visitor.
    How to convert guests into regular members is an often asked question. The simple answer is to lower the barrier to entry. Invision Community 4 already allows you to register with Facebook, Twitter, and other networks with ease.
    "Complete My Profile" is a system that will lower the barrier of conversion. Guests only have to complete a very basic form to gain membership. Members are then asked to complete any custom profile fields you require.
    You can also set up steps that group items together to encourage existing members to add more information to their public profile.
    Members with a complete profile and user photo provide others with much more engagement and personality.
    Registering
    If we look at registering first. Clicking "Sign Up" will only show a simple modal form with as few fields as possible.

     
    If you have required steps, and after any member validation flow, the complete your profile wizard is shown.

     
    This enforces required fields and the member cannot skip them or view other pages until completed.
    Of course, you may have steps that are not set to required. These are available too, but are skippable. Members can complete skipped steps later.

     
    A dismissible progress bar shows to members that have uncompleted steps. Once dismissed, it no longer displays in the header of the site.

     
    This same progress bar is always shown in the members' settings overview panel, in the user control panel. This will prompt members with incomplete steps.

     
    If you set up a new required step, members have to complete the step before being able to browse again. This will ensure that all regular members have completed profiles.
    Admin Control Panel
    You will create new steps in the Admin Control Panel. Each step can contain multiple elements of a single group. This step can be set to required to enforce completion or suggested to allow it to be skipped.

     
    The basic profile group contains things like user photo, birthday and cover photo. Choose any of these for this step.

     
    The custom profile field group contains any fields you have set up already.

     
    You can switch off this system if you feel it does not fit your needs. When disabled, you get the normal registration form.

     
    Reducing the complexity of membership can only help convert more guests into contributing members. Enforcing required steps ensures that you capture data across your membership.
    We hope you enjoy this feature and you see an increase in guest conversion with Invision Community 4.2.
     
  22. Like
    mark007 reacted to bfarber for a blog entry, New: Statistics   
    This is an entry about our IPS Community Suite 4.2 release
    Statistics can be an important part of monitoring your site and ensuring it grows and responds to your marketing and promotion efforts effectively, and several new statistic tools have been added to the 4.2 Community Suite which we know you will be excited to learn about!
    A simple tool has been added that will allow you to look up and list all member accounts that have last visited the site within a specified time period.

    Look up members who have visited within a set time period
    Additionally, online user (both logged in user and guest) counts are now tracked every 15 minutes and graphed in the AdminCP for you to reference. You can view online user trends over a specified date period, view just guest counts or just member counts (or both), and view the graph in multiple different modes (such as an area chart or as a column chart). By default, the data is retained for 180 days, however you can control how often to prune this statistical data in the AdminCP.

    Online user trends graphed
    You can also view a graph of member activity on the site. Member activity is defined as any "activity" beyond simply browsing, such as submitting a new post, reacting to any content item or comment, or following any content item or node.

    Activity information about your member base
    You will also be able to define keywords that you would like to monitor and then see both a graph of usage of those keywords, as well as a table listing all usages of those keywords. You can use this to track usage of competitor names, find out if hash tags you define are trending, or learn if promotional materials are making an impact on your membership.

    Keyword tracking can help you closely monitor your community
    Along with these additions, we've cleaned up the menu and wording for the rest of the existing statistic options to make their functions more clear.
    We hope these additions help you better track and control your community, making the most of your time and money.
     
    Note for developers: A new chart class has been added which allows you to populate dynamic charts using callbacks, in addition to the standard methods that already exist for pulling data directly from a specified database table.
  23. Like
    mark007 reacted to Rikki for a blog entry, New: Reactions   
    This entry is about our IPS Community Suite 4.2 release.
    IPS Community Suite has long had a reputation system; first we had a simple up/down system, later updated to introduce a Likes system as an alternative. Whichever system you chose to use, it tied in with our reputation system.
    We're pleased to introduce the latest updates to the reputation system, and it's something that has been requested for quite some time: Reactions.
    Quite simply, reactions allow users to offer more fine-grained sentiments towards content than a simple up/down or 'like'. They are now in common usage on social networks, and so users expect to be able to be more nuanced in their response to something they see.
    Let's see how they work in a post, and then cover the options you'll have available.

    What you see above is the default setup for a site that has used the Like system in version 4.1. We include 5 reactions by default:
    Like Thanks Confused Sad Haha If you currently use the older style up/down reputation system, don't fret - you'll still get the new reactions on upgrade, but they'll be disabled by default and instead the new reaction UI will show up/down reactions. This gives you the flexibility to decide which of the new reactions, if any, you want to allow.
    So, those are the basics - but what configuration options can you expect to see? First, you can of course add your own reactions! We expect that beyond the default reactions you'd expect to find, some sites will want reaction types specific to their use-case. On an intranet, you might want to have 'agree' and 'disagree' reactions for staff to use when responding to discussions. On a gaming community, you might replace the icons to be some graphic from a video game that means something to your particular userbase. There's a wealth of possibilities.
    Each reaction you set up can be configured to adjust the original author's reputation count - a reaction can be positive (i.e. award a reputation point), negative (i.e. subtract a reputation point), or neutral (i.e. leave the reputation count unchanged). Our default set won't include any negative reactions, but you are free to configure these and new reactions to suit your own use-case. A user's total reputation count is still shown alongside their content and in their profile, of course.
    If you don't want to use the new reactions for whatever reason, you can disable all of them except Like, and it'll behave just the like 4.1-and-earlier system:

     
    Sites that currently use the up/down system don't show a list of names of users, and instead show an overall reputation score for the content. With the new reaction system, you can enable this even if you don't use up/down reactions. This is great if you plan to use reactions as, for example, an agree/disagree system, or where the content score is more important to your site than the individual reaction types.

    How the reaction UI looks with the 'count only' setting enabled
    As you'd expect, you can click individual reaction counts (or the overall reputation score, if you enable that setting) to view who reacted to the content. This remains a permission setting that you can apply per-group.

    On touch devices, on-hover functionality is not suitable, and so for these devices the reactions UI looks like this:

    Reactions play well with all areas of the suite, including Recommended Replies:

    ...and activity streams...

    ...and a couple of places we aren't quite ready to reveal yet  
     
    We hope you're looking forward to this new feature as much as we are. It's already been a hit on our internal testing site, and we're looking forward to seeing how clients customize it for use on their own community.
    Developer note: Reactions are one of two new features (the other currently unannounced) so far that make use of PHP Traits.
  24. Like
    mark007 reacted to Andy Millne for a blog entry, New: Social Sign In Streamlining   
    This entry is about our IPS Community Suite 4.2 release.
    Social Sign In has long been a feature of the IPS Community Suite but we are always looking for ways to make interaction easier for your visitors. A small but significant improvement we are able to add for 4.2 is to include social sign in links directly at the point where your customers are ready to contribute.
     

    Hassle free inline sign in brings your customers right back where they need to be to comment
    Visitors are much more likely to comment when the registration process is as fluid as possible and social sign in has fast become a familiar and efficient way of doing so. After signing up via these methods users are logged in and brought right back to where they started ready to comment.
    Feedback from our testers has already shown that this change has an immediate effect on the volume of new registrations and we look forward to making it widely available with 4.2.
  25. Like
    mark007 reacted to Charles for a blog entry, New: SEO Improvements   
    This entry is about our IPS Community Suite 4.2 release.
    Improving your SEO can be a complex undertaking with many different approaches but there are things that everyone knows are good practice and also more modern approaches to SEO that have changed since we first started developing IPS Community Suite. So it was time for a review and update.
    Unfortunately no pretty screenshots on this one as this is all behind the scenes stuff but still quite useful to know . Also, some of this may sound a bit technical and dry but feel free to search some of these technologies if you are curious.
    Move from HTML structured data to JSON-LD and enhance our existing markup with sensible additions. Calendar, blog, forum and pages (articles) data marked up for rich snippets. General review of our schema.org markup and enhance where appropriate. Use sitelinks search and other sensible markup such as the website and logo markup. Allow administrators to specify social profile links in the AdminCP which we then show links to in the footer and also make available in schema.org markup. Fix many duplicate page title issues. Review and ensure nofollow/noindex tags are used in appropriate areas. Add item tags as HTML meta tags Adding <link rel="next" value="next page url"> helps search engines know next/previous page.  
    Nothing like a bulleted list of items to get you excited! But really these should be welcome improvements to all.
     
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