Mke Stoltz
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Everything posted by Mke Stoltz
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The image was posted back in 2015, were those images being stored on the AWS network at that time? Even if it was manually linked, could the image still be in existence? -
The link remained behind; however, the image no longer displays. The image was a book cover for the Smith Falls Police Service. Here is a link to the image that is missing: http://cpica.invisionconnect.com/uploads/gallery/category_35/gallery_1_35_12233.jpg The actual record url is: https://cpica.ca/topic/123-ca-on-smiths-falls-police-history/#comment-163 The issue was brought to my attention as the other url on the record is broken and needed to be updated. (I have left it as is for the moment) Can you have a look to see if the image could be restored? Thanks for any insight you have.
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Search index is currently processing ... never finishes
Mke Stoltz replied to Mke Stoltz's topic in Technical Problems
This issue appears to have resolved itself. -
www.cpica.ca v 4.7.1 After recently upgrading to v 4.7.1, we are getting a warning that the search engine is not returning full search results. There is a message above the search bar that states 'The search index is processing (see image below). Current results may not be complete'. The problem is that the indexing never finishes and seems to be in an inactive state. The status of the index has remained 'currently processing' since the upgrade. There are also some system 'uncaught exceptions' that may help identify the issue (see image below) Can you please have a look for database/index errors on the server? Thanks, Mike
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We also had no way of submitting a ticket when the outage occurred. There should be an alternative way to create a ticket in cases like this because, at the time, I had no way of knowing if the issue was just related to our site, or to the community itself. I did find the status.invisioncommunity.com to be helpful but I think we should still have been able to submit a ticket. Thanks to the support team to getting things back online.
