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O9C4

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  1. Like
    O9C4 reacted to Matt for a blog entry, What's new in 4.6.0?   
    Well, friends, what a journey we've been on since we started work on Invision Community 4.6.0.
    With 11 developers accumulating 934 commits over 3,157 files changing 120,281 lines of code, we're ready to show it to the world.
    Along with over 260 bug fixes, this new release contains some great new functionality. Let's take a look at what's new.
    Achievements
    Achievements, badges, ranks, rules, gamification, whatever you want to call it, this is the most significant feature for Invision Community 4.6.0. This brings a whole new level of earning and showing trust to other members while gently nudging more quality contributions to your community.
     
    Zapier integration
    Do you want new member registrations to magically appear in a Google spreadsheet? Perhaps you want members who opt-in for newsletters to be added to Mailchimp or ActiveCampaign. Cloud and Enterprise customers can do all this and more without writing a single line of code, thanks to Zapier.
     
    Web app and push notifications
    We took the time to round out our PWA (progressive web application) framework for 4.6.0 to include service workers, push notifications and more. I barely understand it, but Rikki takes you through the changes in our blog entry.
     
    Anonymous posting
    For some types of community, where discussion topics are particularly sensitive, community owners want to make sure that members register with their real details but are given the option to post anonymously where appropriate. For example, organisations dealing with abuse or sensitive topics might want the member to feel safe and disinhibited to post info without fear of being identified by the rest of the community.
     
    Solved content
    In Invision Community 4.6.0, we have rounded out our "solved" feature by allowing the feature to be enabled on a regular forum, along with notifications, statistics and more.
     
    Show when a team member has replied
    When you're scanning a list of topics, it's helpful to know when a community team member has replied, as these replies tend to have more authority and are more likely to resolve an issue. 4.6.0 adds a feature to show when a member of the team has replied.
     
    Health dashboard
    As Invision Community is a top of the line community platform with excellent developers and an amazing QA team, it's unlikely ever to go wrong. On the infrequent occasions that you need to identify potential issues within your community, the new health dashboard makes it easier to diagnose problems and request support.
     
    Spam improvements
    Our Enterprise customers run very visible and very busy communities. One of the pain points they had was identifying and limiting the annoyance of spam within the community. We created a new round of improvements based on that feedback to mitigate spam, and these changes are available to all Invision Community owners with 4.6.0.
    Cloud and Enterprise customers will also benefit from multiple under-the-hood optimisations for our cloud platform, including better caching of resources for faster response times.
    Let me know in the comments which feature you're looking forward to the most!
  2. Thanks
    O9C4 reacted to Matt for a blog entry, 4.5: User Interface Improvements   
    Invision Community has certainly changed a lot over the years as we've moved through major updates and large user interface changes. 
    While large scale changes offer a dramatic difference, it is sometimes the smaller changes that bring the most satisfaction when using your community daily.
    This blog entry rounds up some of the UI improvements Invision Community 4.5 brings.
    Content View Behavior
    What do you want to happen when you click a topic link? Are you taken to the first comment, the last comment or the first comment you've not read? If you speak to 100 people, I'm pretty sure you'll get a good spread of votes for each.
    Invision Community has always offered subtle ways to get right to the first unread comment. Our infamous dot or star allows you to do this, but it is so subtle almost no one knows this.
    Invision Community 4.5 now allows each member to choose (with the AdminCP offering a default).

    Now everyone wins!
    Who Reacted?
    Invision Community has had reactions for a long while now. Although finding out who exactly reacted without clicking the counts has proved irksome.
    We've fixed that in Invision Community so simply mousing over the reaction icon reveals who reacted.

    Sign In Anonymously
    For as long as I can remember, Invision Community has offered an option to sign in anonymously via a checkbox on the login form.
    However, as we've added faster ways to log in via Facebook, Twitter, Google and more it's become less straight forward to ensure your anonymity.
    Invision Community 4.5 removes this login preference and moves it to your members' settings.

    Now your members can resume hiding as they move around your community across multiple logins.
    Resize Before Uploading
    One of the most popular requests we've had in recent times is to resize large images before uploading. It's quite likely that your giant full resolution image will be denied when attempting to upload, and it's a bit of a faff to resize it in a photo editor.
    Invision Community leverages the uploader's ability to resize before uploading, which makes it a much happier experience.
    Switch Off Automatic Language Detection
    Invision Community attempts to map your browser's user-agent to a specific language pack.
    When you visit a site, your browser lets the site know which language our browser is set to (often dictated by your operating system) and we use that to show you the correct language if the community you're visiting has multiple languages installed.
    However, it might be that you don't want this to happen because although your computer's OS is set to a specific language, it doesn't always follow that is the one you wish to use on a website.
    Invision Community 4.5 allows this automatic detection to be switched off.

    Quote Collapse
    We will finish with another popular feature request; the ability for long quotes to be collapsed, reducing the amount of scrolling one has to do.
    Quite simply, Invision Community collapses long quotes with an option to expand them to read the entire quote.

    Thank you to all our customers who have taken the time to leave feedback. As you can see, we do listen and action your feedback.
    Which change are you looking forward to the most? Let us know below!
  3. Thanks
    O9C4 reacted to Matt for a blog entry, How to keep your community secure   
    Security should never be an afterthought. Don't wait until an attack has compromised your site before you take action.
    All too often, site owners consider increasing their security only when it's too late, and their community has already been compromised.
    Taking some time now to check and improve the security of your community and server will pay dividends.
    In this blog, we run down 8 ways that you can protect your community with Invision Community. We go through the security features you may not know about to best practices all communities should be following.
    1. Set up Two Factor Authentication
    Invision Community supports Two Factor Authentication (2FA for short), and we highly recommend making use of this feature for your users, but especially for your administrative staff.
    2FA is a system that requires both a user's password and a special code (displayed by a phone app) that changes every few seconds. The idea is simple: if a user's password is somehow compromised, a hacker still wouldn't be able to log in to the account without the current code number.
    You may already be familiar with 2FA from other services you use. Apple's iCloud, Facebook and Google all offer it, as do thousands of banks and other security-conscious businesses.
    Invision Community supports 2FA via the Google Authenticator app (available for iOS and Android) or the Authy service, which can send codes to users via text message or phone call. You can also fall back to security questions instead of codes.
    You can configure which members groups can use 2FA, as well as requiring certain groups to use it. 
    Recommendation: Require any staff with access to the Admin Control Panel or moderation functions to use 2FA. This will ensure that no damage will occur should their account passwords be discovered. Allow members to use 2FA at their discretion.
    2. Configure password requirements
    The password strength feature displays a strength meter to users as they type a new password. The meter shows them approximately how secure it is, as well as some tips for choosing a good password.
    While you can leave this feature as a simple recommendation for users, it's also possible to require them to choose a password that reaches a certain strength on the meter. 
    Recommendation: Require users to choose at least a 'Strong' password.

    3. Be selective when adding administrators
    Administrator permissions can be extremely damaging in the wrong hands, and granting administrator powers should only be done with great consideration. Giving access to the AdminCP is like handing someone the keys to your house. Before doing so, be sure you trust the person and that their role requires access to the AdminCP (for example, would moderator permissions be sufficient for the new staff member?).
    Recommendation: Don't forget to remove administrator access promptly when necessary too, such as the member of staff leaving your organization. Always be aware of exactly who has administrator access at any given time, and review regularly. You can list all accounts that have Administrative access by clicking the Administrators button under staff on the Members tab.
    4. Utilize Admin Restrictions
    In many organizations, staff roles within the community reflect real-world roles - designers need access to templates, accounting needs access to billing, and so forth. 
    Invision Community allows you to limit administrator access to particular areas of the AdminCP with the Admin Restrictions feature, and even limit what can is done within those areas.
    This is a great approach for limiting risk to your data; by giving staff members access to only the areas they need to perform their duties, you reduce the potential impact should their account become compromised in future.
    Recommendation: Review the restrictions your admins currently have. 
    5. Choose good passwords
    This seems like an obvious suggestion, but surveys regularly show that people choose passwords that are too easy to guess or brute force. Your password is naturally the most basic protection of your AdminCP there is, so making sure you're using a good password is essential.
    We recommend using a password manager application, such as 1password or LastPass. These applications generate strong, random passwords for each site you use, and store them so that you don't have to remember them.
    Even if you don't use a password manager, make sure the passwords you use for your community are unique and never used for other sites too.
    Recommendation: Reset your password regularly and ensure you do not use the same password elsewhere.

    6. Stay up to date
    It's a fact of software development that from time to time, new security issues are reported and promptly fixed.
    But if you're running several versions behind, once security issues are made public through responsible disclosure, malicious users can exploit those weaknesses in your community.
    When we release new updates - especially if they're marked as a security release in our release notes - be sure to update promptly.
    Invision Community allows you to update to the latest version via the AdminCP. You no longer need to download a thing!
    Recommendation: Update to the latest version whenever possible. Remember, with Invision Community's theme and hook systems, upgrades to minor point releases should be very straight forward.
    7. Restrict your AdminCP to an IP range where possible
    If your organization has a static IP or requires staff members to use a VPN, you can add an additional layer of security to your community by prohibiting access to the AdminCP unless the user's IP matches your whitelist.
    This is a server-level feature, so consult your IT team or host to find out how to set it up in your particular environment.
    Recommendation: Consider IP restriction as an additional security layer when you are not able or willing to use 2FA.
    8. Properly secure your PHP installation
    Many of PHP's built-in functions can leave a server vulnerable to high-impact exploits, and yet many of these functions aren't needed by the vast majority of PHP applications you might run. We, therefore, recommend that you explicitly disable these functions using PHP's disable_functions configuration setting. Here's our recommended configuration, although you or your host may need to tweak the list depending on your exact needs:
    disable_functions = escapeshellarg,escapeshellcmd,exec,ini_alter,parse_ini_file,passthru,pcntl_exec,popen,proc_close,proc_get_status,proc_nice,proc_open,proc_terminate,show_source,shell_exec,symlink,system Another critical PHP configuration setting you need to check is that open_basedir is enabled. Especially if you're hosted on a server that also hosts other websites (known as shared hosting), if another account on the server is comprised and open_basedir is disabled, the attacker can potentially gain access to your files too.
    Naturally, Cloud customers needn't worry about this, we've already ensured our cloud infrastructure is impervious to this kind of attack.
    Recommendation: Review your PHP version and settings, or choose one of our cloud plans where we take care of this for you.
    So there we go - a brief overview of 8 common-sense ways you can better protect your community and its users.
    As software developers, we're constantly working to improve the behind-the-scenes security of our software. As an administrator, there's also a number of steps you should take to keep your community safe on the web.
    If you have any tips related to security, be sure to share them in the comments!
     
  4. Like
    O9C4 reacted to Matt for a blog entry, GDPR updates for Invision Community 4.3.3   
    Unless you've been living under a rock, or forgot to opt-in to the memo, GDPR is just around the corner.
    Last week we wrote a blog answering your questions on becoming GDPR compliant with Invision Community.
    We took away a few good points from that discussion and have the following updates coming up for Invision Community 4.3.3 due early next week.
    Downloading Personal Data
    Invision Community already has a method of downloading member data via the member export feature that produces a CSV.
    However, we wanted Invision Community to be more helpful, so we've added a feature that downloads personal data (such as name, email address, known IP addresses, known devices, opt in details and customer data from Nexus if you're using that) in a handy XML format which is very portable and machine readable.
     

    You can access this feature via the ACP member view
    The download itself is in a standard XML format.

    A sample export
    Pruning IP Addresses
    While there is much debate about whether IP addresses are personal information or not, a good number of our customers requested a way to remove IP addresses from older content.
    There are legitimate reasons to store IP addresses for purchase transactions (so fraud can be detected), for security logs (to prevent hackers gaining access) and to prevent spammers registering. However, under the bullet point of not storing information for longer than is required, we have added this feature to remove IP addresses from posted content (reviews, comments, posts, personal messages, etc) after a threshold.

    The default is 'Never', so don't worry. Post upgrade you won't see IP addresses removed unless you enter a value.

    This new setting is under Posting
    Deleting Members
    Invision Community has always had a way to delete a member and retain their content under a "Guest" name.
    We've cleaned this up in 4.3.3. When you delete a member, but want to retain their content, you are offered an option to anonymise this. Choosing this option attributes all posted content to 'Guest' and removes any stored IP addresses.

    Deleting a member
    Privacy Policy
    We've added a neat little feature to automatically list third parties you use on your privacy policy. If you enable Google Analytics, or Facebook Pixel, etc, these are added for you.

    The new setting

     
    Finding Settings Easily
    To make life a little easier, we've added "GDPR" as a live search keyword for the ACP. Simply tap that into the large search bar and Invision Community will list the relevant settings you may want to change.

     
    These changes show our ongoing commitment to helping you with your GDPR compliance. We'll be watching how GDPR in practise unfolds next month and will continue to adapt where required.

    Invision Community 4.3.3 is due out early next week.
  5. Like
    O9C4 reacted to Matt for a blog entry, We're now using Invision Community 4.3!   
    Cue the music; switch on the dramatic lighting, we've got fantastic news!
    We're now running Invision Community 4.3 on here for some advanced testing before we unleash the first beta release.

    There's a subtle hint above
    If you need a recap of what was added, take a look at our product updates blog which takes you through the highlights.
    As this is a pre-beta release, expect some funkiness as we scurry around and tidy up our custom theme wrapper and other areas as we spot them.
    If you you find a bug, we'd love for you to report it with as much detail as you can muster in the bug report area.
    We'd love to know what you think, let us know below.
  6. Like
    O9C4 reacted to Matt for a blog entry, 4.3: Commerce Subscription Manager   
    We've recently spoken about how we've brought our Gallery and Blog apps up to date with interface overhauls to bring them inline with the high standards our customers expect.
    Keeping this in mind, we're thrilled to announce that we've taken Commerce right back to 2009.
    This needs an explanation.
    Way back in 2009, Obama was inaugurated as the 44th President. Minecraft was put into beta, Slumdog Millionaire was released to critical praise and we had a product called IP.Subscriptions.
    IP.Subscriptions was a lightweight member subscriptions manager that allowed members to purchase elevated permissions via a user group upgrade.
    It was a fine little app. However, on the horizon we had a brand new eCommerce app in development. Then called Nexus, now called Commerce (we took months to come up with that).
    It made sense for us to merge the products into one app given they both had overlapping functionality. They both could create packages to promote members to a new user group. Commerce was much more developed as an invoicing and billing system.
    Everyone was happy.
    Almost.
    Commerce has grown to be an incredibly powerful app. It can sell anything from physical products like t-shirts, to digital products such as license keys and it can even manage your hosting set-up.
    We use it for our support and billing systems, so we know how robust it is.
    While it's an incredibly powerful commerce system, setting up basic subscriptions packages became a little more complex.
    Over the past few years we've received a lot of feedback on this.
    We've listened.
    Commerce Member Subscriptions
    We've built a brand new section into Commerce specifically for membership subscriptions.
    Let's take a look at this in more detail.
    On the front end, there's a very clear and easy to understand page for membership subscriptions.

    The main subscriptions interface
    Here you can see all the available packages, which one you're currently subscribed to and the upgrade and downgrade options.

    A simple way to upgrade
    There's several choices for costing upgrades in the Admin CP, here we have chosen to charge the difference between packages.

    Get to your subscriptions easily
    Your subscriptions are easily found in the user menu.
    If the Admin allows, the package you're subscribed to appears as a badge on your profile.

     
    There's also a little widget showing the packages which you can drag and drop to the sidebar for an additional prompt for non-subscribers.

     
    This gives Invision Community a very clear and easy to understand interface for subscriptions which lives outside of the Commerce store and its packages.
    Now, let's dive into the Admin CP
    The main engine for this feature is the package list. This is in a separate area within Commerce.

     
    The list also shows the number of currently active and inactive subscribers. This links to the list of subscribers.

     
    Other than Bob having a total nightmare, you can easily view which members are currently active. The buttons link you to the Commerce invoice and purchase.
    If you wish to add a member to a subscription without charging them (you generous soul, you), then that is easily possible.

     
    Creating a new subscription package is very straight forward. We've built a new form which is stripped down to the fundamental items you'll need for a subscription.

     
    As you would expect, there are several settings to control the system.

     
    A few things worth mentioning here:
    You can force new members to purchase a subscription on sign-up You can show or hide the profile badge indicating which package they purchased. You can choose to allow upgrades or downgrades. You can choose how you'd like to charge for upgrades or downgrades Thank you to everyone who has provided feedback over the years. We're really pleased to present this new feature and hope that it'll make your daily lives just a little easier.
    Let us know what you think!
     
  7. Like
    O9C4 reacted to Stuart Silvester for a blog entry, 4.3: Announcements   
    We have a very important announcement to make!
    There are times where you need to get the attention of your visitors. You might be closed on certain days of the year, performing server maintenance (if you are consider our Cloud Plans, they're excellent) or running a competition.
    Invision Community has always had an announcements feature baked in, but we felt it could be improved.
    Okay, maybe this feature isn't as flashy as some of the others we're introducing in 4.3, but these useful features should make managing your community easier.
    The new look announcement feature replaces the old widgets enabling you to display customisable announcements in any of the following locations;
    Top of the page Above the page content In the sidebar
    The three new announcement locations
    Each location has some slightly different features; the page top banner is dismissible by the member if they no longer want to see it, whereas the banner above the content and the sidebar announcements cannot be dismissed.
    Most of the original customisable features are still available, including the ability to select which applications and pages show certain announcements and which member groups can see them. Combining this with the three new locations gives you much more flexibility for different types of announcements and we've also included the option to customise the color of the announcement.

    New customisable options
     
    The announcements have also been improved to contain more information. Rather than showing an unformatted snippet along side the title, announcements can now be tapped to open a modal showing any further details.

    Modal showing announcement content
    We hope you'll enjoy these useful improvements in Invision Community 4.3. Stay tuned for further announcements (pun intended)!
  8. Thanks
    O9C4 reacted to Matt for a blog entry, 4.3: Promote to Facebook Pages and Groups   
    Social media promotion should be a part of any marketing strategy. Curating interesting content from your community and sharing to social media channels like Facebook and Twitter is a great way to drive traffic to your site.
    Invision Community 4.2 introduced Social Media Promotions to allow this. 
    You hit the promote button, fill out the text to share with each service, click which photos to include and schedule the promotion or send it immediately.
    We use this feature almost every single day to share highlights to our Invision Community Facebook page and Twitter.
    This feature has had a significant impact in attracting visitors to our blog. This is now a core part of our marketing strategy.
    So what's new in Invision Community 4.3?
    Facebook Groups and Pages
    A  popular feature request was to allow sharing to Facebook groups that you are an administrator of, as well as Pages you own.
    Not only that, but we now allow you to share to many places at once.
    When setting up Facebook, you can choose which Facebook properties to be used when promoting.

     
    When sharing content, you can choose where to share it to right on the dialog.

     
    Here you can see that we're sharing to two of three possible places. "It's a secret" is a Facebook Group (which makes it a pretty poor secret).
    The "Lindy Throgmartin Fan Club" is my favourite page on all of Facebook. What it lacks in members, it makes up for in enthusiasm.
    You may also notice that the Facebook box is empty. Facebook have very strict guidelines on sharing content. They prefer that you do not auto-populate the content.
    You can always access the item's original content on the promote dialog, so you can refer to it.
    Setting a custom page title
    When you share to social media channels, you also have the opportunity to add to the 'Our Picks' page.
    We've made it possible to add a custom title for the Our Picks page so you don't have to use the content item title, although this is still the default.

     
    Editing an Our Pick
    When editing an item shared to 'Our Picks', you now have the option of editing all the data, including the title and the images attached.

     

    The Our Picks page showing the custom title
    Thanks to your feedback, we saw several places that we can improve this already popular feature.
    We hope you enjoy these changes which makes your social promotion strategy even easier to execute.
    I know we'll be making good use of them!
     
  9. Thanks
    O9C4 reacted to Mark for a blog entry, 4.3: AdminCP Member Profiles   
    Viewing and editing a member is probably one of the most frequently used features of the AdminCP. With the design unchanged for many years, and the tabbed interface starting to grow unwieldy, it was due for some love. We have not only dramatically improved the design but added many new features.

    New AdminCP Member Page
    Let's look at some of the improvements:
    Easy Toggle between Member and Customer View
    If you have Commerce installed, you can now toggle between "Member View" (which shows the screen above) and "Customer View" (which shows the current customer page in Commerce with the user's purchases, invoices, etc.). This makes it much easier to view all of a member's information in one place.
    If you don't have Commerce installed, the top tab bar will not show.
    Basic Information
    The pane in the top-left shows the member's basic information like name, email address and photos. You can now reposition a member's cover photo and crop the profile photo (functions previously not available in the AdminCP). To change the display name or email address, you just click and hold on the information and a textbox appears. The buttons below allow you to merge, delete, sign in as, and edit the preferences or password for the member.
      
    Basic Member Information Pane
    In addition, this pane lists any social networks the user is logged in with. It shows you the member's profile photo and profile name on that network (for example in this screenshot, it is showing my Facebook profile's photo and name) and for many networks you can click on this to be taken directly to their Facebook/Twitter/etc profile. You can also edit the syncing options for the method and unlink the accounts, features which weren't available previously.
    If you have Commerce installed, there is also an indicator if the user has an active subscription.

    A member with an active subscription
     
    Alerts
    If a member is validating, banned, flagged as a spammer, or locked, a large banner will display drawing your attention to this. For validating and banned, it will explain exactly what the status is (for example, if they haven't responded to the validation email yet versus they are awaiting admin approval, or if they have been banned manually versus are in a group without permission to access anything).

    A member that has been locked



    Other possible alerts
     
    Locations & Devices
    This pane shows you, on a map, all of the locations the user has been when using the community (based on their IP address) as well as the IP address they used to register and most recently.

    IP Address Locations
    While the devices tab shows the most recently used devices.

    Recently Used Devices
     
    Content Statistics
    Right in the middle of the profile you can see some statistics about the member's activity. This includes:
    A sparkline graph of their recent content. Their content count and reputation count (with tools to manually change or rebuild). A breakdown of the amount of content they have made across all applications. A visual indication of how much of their messenger and attachment storage they have used. If Gallery and Downloads are installed, the existing statistics overview provided by these apps are also available here.
    Content Statistics
    Warnings & Restrictions
    This block shows recent warnings on the account, and also highlights if any restrictions (i.e. content moderation, restricted from posting, or application-level restrictions) are being applied, which previously was difficult to see at a glance.

    Warnings & Restrictions Block for an account which has content moderation in effect
     
    Account Activity
    On the right is a pane which shows all of the latest account activity. While this was available in previous versions (called "Member History") we have made some significant improvements:
    The number of things that get logged has been significantly expanded. We now log photo changes, group changes, when a new device is used to login, if an account is locked (by failed logins or failed two factor authentication attempts) or unlocked, password/email/display name changes, when a user links or unlinks a social network login method, initial registration and validation, merges, being flagged/unflagged as a spammer, receiving/acknowledging/revoking a warning, restrictions being applied, two factor authentication being enabled/disabled/changed, an OAuth token being issued if Invision Community is being used as an OAuth Server, enabling/disabling receiving bulk mails, and accepting the privacy policy / terms and conditions, as well as all of the Commerce-related information that is already logged. Much more information is now shown such as who made the change (i.e. an admin, the user themselves, or if it was changed by the REST API or syncing with a social network) and how the change was made (for example, for a password change - if the user used the "Forgot Password" tool or changed it in their Account Settings) and what the data was before and after. This includes being aware of if the change was made by an admin after using the "Sign in as User" tool. You can now filter what information you are seeing to quickly find what you are looking for.
    Recent Account Activity
     
    Extensibility
    The new profile has been designed with extensibility in mind. Third party developers can easily add new blocks our even entire new tabs. Any apps/plugins which are currently adding a tab to the "Edit Member" form will retain backwards compatibility with their tab continuing to appear when clicking the "Edit Preferences" button in the basic account information pane.
  10. Like
    O9C4 reacted to bfarber for a blog entry, 4.3: Leverage your data with our statistic improvements   
    "The world’s most valuable resource is no longer oil, but data", the Economist wrote recently.
    Invision Community software stores a lot of important data that can be leveraged to analyze and improve upon the traffic and interactions with your site.
    While there are some various statistics tools in the AdminCP already, we spent some time with 4.3 enhancing and improving upon our existing reporting tools, as well as adding some new analytics tools you may find useful.
    Chart Filters
    Beginning with 4.3, any dynamically-generated charts in the AdminCP that support filtering will allow you to save those filter combinations for easier access in the future. When you open the Filters menu and toggle any individual filters, the chart will no longer immediately reload until you click out of the menu, and 'All' and 'None' quick links have been added to the filters menu to allow you to quickly toggle all filters on or off.
    Here is the 'Sales' chart for Commerce, for example. You will see that the interface is now tabbed.

    Commerce's Sales chart
    After opening the 'Filters' menu, selecting all of my products named 'test', and saving this filter combination as a new chart, I can quickly come back to this chart in the future.

    Specific filter configurations allow you to run reports easily
    Note that each user can save their own chart filter configurations independent of other users.
    Top income by customer
    Speaking of Commerce, we have also added a new chart to the 'Income' page, allowing you to view reports of your top customers. As with other dynamic charts, you can save filter configurations here for easy future access, and you can view the results as a table to get a raw list of your top customers' purchases. Further, we have tidied up the table views for the other existing tabs on this page.

    Looks like brandon is my top customer
    Reaction statistics
    We have introduced several statistic pages to expose information about the Reactions/Reputation system and how your users are interacting with it. For instance, you can now view information about usage of each of the reactions set up on your site.

    Yes, I'm definitely confused a lot
    You can also see which users give and receive the most reputation (which is the sum of their reaction points, keeping in mind that negative reactions can reduce a user's total reputation score), you can see which content on your community has the most reputation (which might prompt you to promote it to the 'Our Picks' page, promote it to social media, or otherwise continue to encourage interaction with the content), and you can see which applications reactions are given in the most. This could allow you, for instance, to focus more efforts in areas of your site to drive more activity, or to foster activity in areas you did not realize were as active as they are.

    Some areas of the community aren't as active as they could be
    Additionally, when viewing user profiles on the front end you can now see a breakdown of which reactions each user has given and received when you click the "See reputation activity" link in the left hand column.

    Apparently I'm not so much confused, as I am confusing
    Tag Usage
    Another useful statistic introduced with 4.3 is the ability to review tag usage on your community. As with other dynamic charts, you can filter however you like and save those filter configurations for easy future access.

    Not all tags are equal
    Trend charts for topics and posts
    When viewing the New Topics and New Posts charts, there are now tabs for "New Topics by Forum" and "New Posts by Forum", allowing you to see which of your forums are the most active. Additionally, you will see a trend line drawn on the chart to show you the trend (e.g. whether activity is increasing or decreasing). You can also filter which forums you wish to review, so you can compare your most active forums, the forums that are most important to your site, or the forums that need the most attention/may not be relevant, for instance.

    Viewing new topics by forum

    New posts by forum, but viewing only a subset of my most important forums
    Other Improvements
    Some other miscellaneous improvements have been introduced as well, which you may be interested in:
    When viewing Member Activity reports, you can now filter by group. We have also added the content count column to the table so you can quickly sort by top posters if this is relevant to the report you are running. Device usage is now also tracked (mobile, desktop, etc.) and can be viewed on a new Device Usage page. Developers: Dynamic charts now support database joins
  11. Thanks
    O9C4 reacted to Mark for a blog entry, 4.3: Paid club memberships, and other club improvements   
    We released news of Clubs just under a year ago for Invision Community 4.2 and it has been the best received feature to date.
    Clubs opens up new ways to run your community by allowing members to create sub-communities away from the central forum area.
    Since the feature was released, we've collated an immense amount of feedback on the feature. Here's what we're improving for Invision Community 4.3.
    Paid Club Memberships
    If you have Commerce installed on your community, 4.3 adds the ability for members to create paid clubs. Users wishing to join the club will be required to pay a membership fee (which can be one off or recurring) which will be paid to the club owner, minus any commission you want to keep for the site. You can choose which groups can create paid clubs.

    Paid Club Settings
    If enabled, the club directory will show the price for membership in each club.

    Club directory with paid clubs
    The process for joining works a little differently depending on the type of club...
    For open clubs, the user will immediately be prompted to pay the joining fee. Once they have paid, they are added to the club as normal. For closed clubs, the user will need to request to join as normal. Once they have been accepted to join the club, they will then be able to pay the membership fee, after which they'll be added to the club. For private and read-only (a new type in 4.3, which we'll talk about below) users have to be invited to join the club Public clubs have no membership, and so cannot be paid.
    Joining a paid club (a closed club in this screenshot)

    Paid club after request to join has been accepted

    Paying for club membership
    Club leaders can also waive the membership fee, allowing certain users to join the club for free.

    Waiving fee when approving request to join

    Waiving fee when inviting members

    Waiving renewal fees on an existing member
    If a member fails to pay their renewal charge, they are moved into an "expired" state. The club leaders can see the status and renewal date for all members, and use the filter tools to just see active or expired members.

    Club members management
    Paying out membership fees works just as it does with paid files in Downloads. Users receive the amount as account credit. If enabled, they can then request a payout of this via PayPal or a manual payout method you want to use.

    Viewing an invoice in the AdminCP where some payment has been given to a member

    Viewing account credit with options to withdraw funds
     
     
    Club content throughout the community
    Currently content in clubs is only visible within the club itself. In 4.3 a new setting allows you to show the content from clubs throughout the community - for example, if a club contains a forum, that forum can show in the main forum list.
     
    Club forums showing on main forum list
    This is a single toggle: if enabled, all content from clubs that each user has joined will show throughout the community, appearing below the normal categories/etc in that application.
     
     
    New Club Type: Read Only
    In addition to Open, Closed, Private and Public, we have added a new club type in 4.3: read only. In a read only club, everyone can (without joining) view everything in the club, but cannot participate unless they are invited by a club leader.
     
    Following
    Users can now follow a club, and will then receive notifications about all new content in the club - the same as if they followed every content area in the club.
     
    List View
    In addition to the current grid layout of clubs, there is a new list-style.

    Clubs List View
    The admin can choose which views are available and what the default should be.
     
    AdminCP Approval
    You can now filter the list of clubs in the AdminCP to clubs requiring approval and approve clubs from within the AdminCP.

    Approving clubs in AdminCP
     
    Deleting Content Areas
    Club leaders can now delete content areas within their clubs. This can be useful if, for example, the leader added a club feature by mistake.
    Content areas can only be removed if there is no content within it, or if you have granted club leaders the ability to delete content in their clubs (since they would be able to empty it).

    Ability to remove features from clubs
     
    Other Minor Tweaks
    You can now set per-group the maximum number of clubs a member in that group can create. A member invited to join a club can now delete the invitation if they do not want to accept it (rather than just ignoring it).
  12. Thanks
    O9C4 reacted to Matt for a blog entry, 4.3: Welcome to the future, blog!   
    Good news!
    We've taken Invision Community's Blog app by the scruff of the neck and dragged it into 2018!
    There has been a growing trend for imagery to play a very important part of a blog entry. This update reflects that.
    Introducing Grid View
    We have added a new view that shows your blog entries as cards with space for a cover photo.
    We've very visual creatures, and a good photograph can entice readers into your blogs to read more. 
    As you would expect, you can disable this mode from the Admin CP for purists that prefer the traditional list format.

     
    For those who's sense of adventure runs deep, the new grid mode allows you to show a list of latest blog entries as the blog home page.

     
    This puts valuable and engaging content right in front of your audience.
    This list view persists when you view a blog's entries giving a consistent feel.

     
    Viewing an entry
    We've given the blog entry page a little make-over by featuring the cover photo above the content. The slimmed down blog details bar allows your audience to focus on the content.

     
    Default Cover Photos
    You may have spotted that entries without a cover photo have a rather fetching geometric pattern in different colors.

     
    This is a new micro-feature of Invision Community 4.3. Currently, if you do not have a cover photo on a blog, profile or event, the bar is a rather sad shade of black.
    The new default cover photo feature makes it much more cheerful. Here's what a profile looks like.

     
    Much better.
    Here's a few technical details for those that love to know all the things.
    The grid view feature can be turned off in the ACP (but doing so will make me very sad) You can choose the default home page view: Latest Entries or List of Blogs. You can still view a list of blogs when you're on the latest entries page. This choice is stored in a little cookie (GDPR friendly, it doesn't contain any identifying data) so navigating back gets you the last view you chose. Let us know what you think! We love it, and hope you do too.
  13. Like
    O9C4 reacted to Matt for a blog entry, 4.3: Automatic Community Moderation   
    One huge benefit of running your own Invision Community is the moderation tools.
    Out of the box, Invision Community allows you to turn members into moderators. Better still, you can define what these moderators have permission to do.
    Part of this moderation suite is the report system. The report system allows your members to flag posts that need a moderator's attention.
    There comes a time when your community is so successful that it can be a little tough to keep up with all the content and reports.
    Community Moderation
    This new feature leverages your member reports to automatically remove objectionable content from public view.
    You as the admin will define thresholds for the content. For example, you may say that to hide content, a post needs 5 reports.
    This reduces the workload for your moderators and enables you to crowd source moderation.
    Let's take a look at this feature in a little more detail.
    Reporting Content
    When a member reports a piece of content, they now have the option to set a type, such as "Spam" or "Offensive". These options can count towards the threshold. Once the threshold has been passed the item is hidden.

    The threshold can be set up by creating rules in the Admin CP.
    Admin Set Up
    At its heart of the system are the rules. You can create custom rules in the Admin CP to determine the thresholds.

    For example, you may decide that:
    A member with less than 10 posts only needs 5 reports to hide the content.
    But you may want to give more experienced members a higher threshold as there is more trust.
    You simply add a new rule:
    A member who joined over a year ago with over 500 posts needs 10 reports to hide content.
    You can do that easily with the rules system as it will scan them all and pick the one most suitable for this member.

    It's as simple as that.
    Notifications
    Once an item has received enough reports to match the threshold, it is automatically hidden from view.

    A notification is sent to all moderators who opt in for notifications. This notification shows inline in the notifications center.

    It can also optionally be sent via email for those who want to know without checking the site.

    Restoring the content
    Of course, a moderator may decide that the content is fine and un-hide it. Once a piece of content has been un-hidden, automatic moderation will not hide it again.
    Report Types
    Depending on your community, the default types may not be suitable or relevant. You may also want to set up other report types.

    You can do this via the Admin CP.
    Preventing Abuse
    Your first thought may be that a single member can report a single item multiple times to force content to be hidden. 
    The system will only count a unique member as one point towards the threshold. This means a single member can report an item 5 times, but they are only counted once towards the threshold.

     
    You can also set a time limit between reporting the same item. This will prevent a member reporting a single item multiple times in succession.

    Of course, the member can delete their report if it was in error.

    Report Center
    The Report Center is the hub for all reported content. Invision Community 4.3 adds a filter to view a specific report type. The reports themselves also show the type of report.

    We hope that this new feature will be a huge help and time saver for you and your moderators.
    We'd love to hear your thoughts, please let us know what you think and if you have any questions.
  14. Like
    O9C4 reacted to Charles for a blog entry, Invision Community 4.3   
    We are happy to announce the new Invision Community 4.3 is available!
    Some highlights in Invision Community 4.3 include...
    Improved Search
    We now support Elasticsearch for scalable and accurate searching that MySQL alone cannot provided. There are also enhancements to the overall search interfaces based on your feedback.

     
    Emoji
    Express yourself with native emoji support in all editors. You can also keep your custom emoticons as you have now.

     
    Member Management
    The AdminCP interface to manage your members is all new allowing you easier control and management of your membership.

     
    Automatic Community Moderation
    You as the administrator set up rules to define how many unique member reports a piece of content needs to receive before it's automatically hidden from view and moderators notified.

     
    Clubs
    The new Clubs feature has been a huge hit with Invision Community users and we are expanding it to include invite-only options, notifications, exposure on the main community pages, paid memberships, and more.
    Custom Email Footers
    Your community generates a lot of email and you can now include dynamic content in the footer to help drive engagement and content discovery. 
    New Gallery Interface
    We have reworked our Gallery system with a simplified upload process and more streamlined image viewing.
     
    The full list follows. Enjoy!
    Content Discovery
    We now support Elasticsearch which is a search utility that allows for much faster and more reliable searching. The REST API now supports search functions. Both MySQL and Elasticsearch have new settings for the admin to use to set search-defaults and default content weighting to better customize search logic to your community. Visitors can now search for Content Pages and Commerce Products. When entering a search term, members now see a more clear interface so they know what areas they are searching in and the method of search. Member Engagement
    Commerce can now send a customizable account welcome email after checkout. You can whitelist emails in the spam service to stop false-positives. REST API has many enhancements to mange members. Ability to join any OAuth service for login management. Invision Community can now be an OAuth endpoint. Wordpress OAuth login method built in. Support for Google's Invisible ReCaptcha. Groups can be excluded from Leaderboard (such as admins or bot groups). All emails generated by Invision Community can now contain admin-defined extra promotional text in the footer such as Our Picks, and Social Links. Admins can now define the order of Complete Your Profile to better control user experience. Clubs
    Option to make a Club visible but invite-only Admins can set an option so any Club a member is part of will also show in the parent application. So if you are in a Club that has a Gallery tab then those image will show both in the Club and in the main Gallery section of the community. Club members can now follow an entire Club rather than just each content section. There is a new option on the Club directory page for a list view which is useful for communities with many Clubs. If you have Commerce you can now enable paid memberships to Clubs. Admins can set limits on number of Clubs per group. If a group has delete permission in their Club, they can now delete empty containers as well. Members can ignore invitations. Moderation and Administration
    Unrestricted moderator or administrator permission sets in the AdminCP are visually flagged. This prevents administrator confusion when they cannot do something as they will be able to quickly see if their account has restrictions. You can choose to be notified with a new Club is created. Moderators can now reply to any content item with a hidden reply. Download screenshot/watermarks can now be rebuilt if you change settings. Support for Facebook Pixel to easily track visitors. Moderators can now delete Gallery albums. Automatic moderation tools with rules to define when content should auto-hide based on user reports. Totally new member management view in AdminCP. More areas are mass-selectable like comments and AdminCP functions for easier management. New Features
    Commerce now has full Stripe support including fraud tools, Apple Pay, and other Stripe features. Commerce packages can now have various custom email events configured (expiring soon, purchased, expired). Full Emojii support in the editor. Complete overhaul of the Gallery upload and image views. Announcements system overhaul. Now global on all pages (not via widget) and new modes including dismissible announcements and top-header floating bar option. Many new reports on traffic and engagement in the AdminCP. Blog has new view modes to offer options for a traditional site blog or a community multi-member blog platform. The content-starter can now leave one reply to Reviews on their item. Commerce now makes it much easier to do basic account-subscriptions when there is no product attached. Useful Improvements
    Forums has a new widget where you can filter by tags. If tags are not required, the tag input box now indicates this so the member knows they do not have to put in tags. Member cover photos can now be clicked to see the full image. Any item with a poll now has a symbol on the list view. Twitch.tv embed support. You can now update/overwrite media in the Pages Media Manager. Mapbox as an additional map provider to Google Maps. Technical Changes
    Direct support for Sparkpost has been removed. Anyone currently using Sparkpost will automatically have their settings converted to the Sparkpost SMTP mode so your email will still work. Your cache engines (like Redis) will be checked on upgrade and in the support tool to ensure they are reachable. Third-party applications will now be visually labeled to distinguish them from Invision Community official applications. The queued tasks list in the AdminCP is now collapsed by default as queued tasks are not something people need to pay much attention to during normal operations. When upgrading from version 3 series you must convert your database to UTF8 and the system saves your original data in tables prefixed with orig. The AdminCP now alerts you these are still present and allows you to remove them to reclaim storage space. On new installs there are now reasonable defaults for upload limits to keep people from eating up storage space. Categories in all apps (forums, gallery albums, databases, etc.) no longer allow HTML in their titles. This has been a concern both in terms of security and usability so we were forced to restrict it. Large improvements to the Redis cache engine including use for sessions. The login with HTTPS option has been removed and those who were using it will be given instructions to convert their entire community to HTTPS. Images loaded through the proxy system now honor image limits for normal uploads. We now consider BBCode deprecated. We are not removing support but will not fix any future issues that may come up.
     
    There's a lot to talk about here so we are going to lock this entry to comments so things do not get confusing. Feel free to comment on upcoming feature-specific entries or start a topic in our Feedback forum.
     
  15. Like
    O9C4 reacted to Matt for a blog entry, How Invision Community's tools can help with GDPR compliance   
    The General Data Protection Regulation (GDPR) is a regulation (EU 2016/679) that is intended to strengthen and unify data protection for EU residents from 25th May 2018.
    How can Invision Community help?
    While Invision Community enables you to collect and store information, it's important to note that you as the site owner are the data controller. If your site can collect data from EU citizens, then we recommend that you research your responsibilities.
    We have introduced several new tools in Invision Community 4.2.7 to help you with compliance, and we'll run through them and the relevant sections of the regulation in this blog.
    Individual Rights (More information)
    Right to be informed
    Invision Community has an area for you to edit your own privacy policy. This is found in the Admin CP > Settings > Terms & Privacy Policy.

     
    Guidance on what the policy should contain can be found here.
    Right to erasure (More information)
    Invision Community allows you to delete a member from the Admin CP. If the member has left posts or comments on your community, you can elect to delete the content, or keep it but remove the author's details thereby making the content anonymous.
    Lawful bases for processing (More information)
    Consent (More information)
    Invision Community now features a setting to not automatically opt in to administrator emails such as those sent by the bulk email system often used for newsletters when registering a new account on your community.
    This feature is found in the ACP > Members > Registration Settings

     
    Part of the consent regulation is to record when consent was given. The consent to opt-in for administrator emails such as bulk emails sent via the Admin CP is recorded at registration, and each time they change the setting. This record can be found in the member history log when viewing a member in the Admin CP.

    If you change the Terms & Conditions, or the Privacy Policy, you can request that members accept these changes when they next log in thus giving their consent for those changes.

    Cookies (More information)
    Invision Community stores a small amount of data in cookies. These are used to authorize you when you re-visit a community. Other cookies are used to provide a service at the user's request, such as changing a theme or using Commerce's cart.
    We have added additional features for Invision Community 4.2.7 to permit acknolwedgement that cookies will be set, and a brief page outlining the types of cookies that are set.
    Invision Community has a feature that shows a small message to new visitors to the community. This is found in the Admin CP > Terms & Privacy Policy page.

     
    We have pre-configured a cookie acknowledgement message using the short-tags {cookies}.
    This will display as follows:

     
    This links to a new page showing brief information about the types of cookies that Invision Community stores.

     
    Although at the time of writing this blog entry, the regulation states that there is no exact information that you need to show on the cookie page, you can edit it to add more detail if you wish.
    Summary
    We hope these new tools available with Invision Community 4.2.7 make it easier for you to seek compliance with GDPR if you choose to do so.
    It's worth pointing out that we are awesome at making community software and know a huge amount about making communities successful, but we are not experts in EU regulation. We offer this blog entry as a way to assist you in seeking compliance but you must do your own research and are responsible for your own community.
    Invision Community 4.2.7 is currently in beta testing. We're aiming to release it early next week.
    We hope this is a good starting point for you!
  16. Thanks
    O9C4 reacted to Rikki for a blog entry, 6 reasons why you shouldn't just settle for a Facebook group community   
    Whether you run an existing community or are taking tentative first steps into setting up an online community forum around your brand, an important choice you need to make is between social networks like Facebook or having a community you own and control.
    Let's take a look at the benefits of an owned community versus a Facebook group - as well as how you can still use Facebook (and other social media platforms) to your advantage.
     
    You own your data
    The biggest point to consider when using Facebook groups is that you do not own your own data. Facebook owns it and does not even allow you direct access to it. If you decide later to move to a different platform, need to run reports to extract meaningful insights, or otherwise work with your community data: you are out of luck.
    In contrast, with an Invision Community, your data is your data. You can use it in any way that makes sense for your goals; be it analyzing trends, sending promotions to users, or generating reports and statistics. We never hold your data hostage and there's no fee to get it.
    Beyond owning the data, you also control how it's used and presented. Facebook is notorious for changing algorithms for when (or even if) people see your posts. When you run your own community the experience for your and your users is in your control.
     
    Branding opportunities
    This is a big one. An owned community gives you the tools you need to make your community a seamless part of your user's interaction with your business. This naturally includes your brand styles (your logo, colors, site navigation and so on) but also your community web address (URL). With an owned community, your URL will be easy to find - customers normally opt for something like forum.yourname.com or community.yourname.com. 
    Users will have more confidence that they're in the right place, and more closely associate your community and your message with your brand.
    Emails sent out by your owned community can also carry your branding, consistently reinforcing that connection between your business and your community.
    And, of course, when users share content from your community to Facebook and other social networks, they're sending users directly to your website where you have the opportunity to lead with your most important call to actions.
     
    More control over user experience
    All Facebook groups are, essentially, the same experience and yet your business needs almost certainly aren't the same as every other. One size doesn't necessarily fit all when it comes to community!
    When you control your own community, you have the ability to control your user's experience. Need to show specific types of data in specific places? You can do that (and more) with Invision Community's easy to use Blocks feature. Need to create a custom community application to serve as a resource center for product support? You can do that too.
    Another huge benefit of this control is that, unlike a Facebook Group, users won't be seeing ads and 'recommended content' from competing businesses and communities. With user attention being pulled in so many directions these days, the last thing your community needs is for users to leave because Facebook has suggested a competitor!
     
    No barriers to monetization
    Not all communities require a monetization strategy. In many cases, the community is part of a larger customer relationship strategy rather than a revenue-generating destination in its own right.
    But for those communities that do plan to monetize, options with a Facebook group are at best difficult to act upon, and at worst practically non-existent.
    In contrast, Invision Community gives you the opportunity to explore monetization strategies that work for you. These might include paid subscription plans (a particularly attractive option for fan club communities), traditional advertising through Google AdSense and other networks, or sponsorship deals with other businesses that might be relevant to your members. Invision Community has tools for each of these approaches built in, allowing you to start monetizing with minimum fuss.
     
    Fine-grained permission controls
    Facebook groups struggle to reflect the real-world roles that staff members play in your organization, limiting your choices to 'administrator' or 'moderator'. And the same is true of users, too - your options for recognizing different levels of user (such as VIPs, or brand ambassadors) are limited.
    Invision Community is different. Since you are creating and configuring each member group, you can precisely control who can see what, and how they are recognized within the community. You can even sync these roles via Single Sign-On (SSO) making setup and assigning users to groups painless.
    For staff groups, you can limit access to key community functions based on roles or responsibilities, ensuring access is granted on an as-needed basis only.
    For users, you can get creative and find a group structure that works best for your specific needs. For example, support communities often find that recognizing the most knowledgeable and helpful members with a new member group (complete with elevated permissions) is a great way of engaging users.
    And finally, with this control over access, it's very easy to create restricted areas of the community. Whether you want to create a private subforum that staff can use to coordinate tasks or a file repository that's only available to subscribers, Invision Community can achieve it.
     
    You can still reap the Facebook benefits
    Setting up your community within Facebook's walls might not be the best approach for you. That doesn't mean you should ignore Facebook, however. On the contrary, it's an influential platform and there's a very good chance your users are already using it.
    Invision Community offers a number of tools that allow you to benefit from Facebook while avoiding the drawbacks we discussed. We'll go into more detail on utilizing social media in a future article, but to summarize:
    Invision Community features social sign-in options, enabling users to register and log in using their existing social media accounts, substantially reducing onboarding friction. Content can promoted by staff back to your social network pages, automatically and on a schedule you decide. Invision Community supports automatic embedding of a wide number of social networks (and other services), allowing users to share their favorite Facebook and Twitter posts and spark a whole new conversation - but this time in your community.  
    Summary
    When you are creating an online community for your business or hobby it is important to think about your goals and future growth by choosing a platform that is there to work for your needs.
    When you establish your community on Facebook, you're helping to grow someone else's business (including, potentially, your competitors!) and hoping that some of those spoils fall to you. With an owned community, the rewards of your hard work belong to you and your business alone.
    Invision Community has been enabling users and businesses to communicate online since 2002, and we're proud of our reputation as a platform that puts control in your hands. Contact us if you'd like to discuss how we can help you too.
     
  17. Like
    O9C4 reacted to Ryan Ashbrook for a blog entry, New: Complete Your Profile   
    Completing long and complex forms online is tedious. It can be off putting having to fill in a lot of information before you can join a site or service. You may find that potential members never bother to convert from a visitor.
    How to convert guests into regular members is an often asked question. The simple answer is to lower the barrier to entry. Invision Community 4 already allows you to register with Facebook, Twitter, and other networks with ease.
    "Complete My Profile" is a system that will lower the barrier of conversion. Guests only have to complete a very basic form to gain membership. Members are then asked to complete any custom profile fields you require.
    You can also set up steps that group items together to encourage existing members to add more information to their public profile.
    Members with a complete profile and user photo provide others with much more engagement and personality.
    Registering
    If we look at registering first. Clicking "Sign Up" will only show a simple modal form with as few fields as possible.

     
    If you have required steps, and after any member validation flow, the complete your profile wizard is shown.

     
    This enforces required fields and the member cannot skip them or view other pages until completed.
    Of course, you may have steps that are not set to required. These are available too, but are skippable. Members can complete skipped steps later.

     
    A dismissible progress bar shows to members that have uncompleted steps. Once dismissed, it no longer displays in the header of the site.

     
    This same progress bar is always shown in the members' settings overview panel, in the user control panel. This will prompt members with incomplete steps.

     
    If you set up a new required step, members have to complete the step before being able to browse again. This will ensure that all regular members have completed profiles.
    Admin Control Panel
    You will create new steps in the Admin Control Panel. Each step can contain multiple elements of a single group. This step can be set to required to enforce completion or suggested to allow it to be skipped.

     
    The basic profile group contains things like user photo, birthday and cover photo. Choose any of these for this step.

     
    The custom profile field group contains any fields you have set up already.

     
    You can switch off this system if you feel it does not fit your needs. When disabled, you get the normal registration form.

     
    Reducing the complexity of membership can only help convert more guests into contributing members. Enforcing required steps ensures that you capture data across your membership.
    We hope you enjoy this feature and you see an increase in guest conversion with Invision Community 4.2.
     
  18. Like
    O9C4 reacted to Rikki for a blog entry, New: Richer Embeds   
    This is an entry about our IPS Community Suite 4.2 release.
    You are probably already familiar with our content embedding feature in IPS Community Suite. When a link to content in the community is pasted into the editor (e.g. a topic, or a post, or a gallery image, etc.) it is automatically expanded into a preview of the content, usually with an accompanying image, allowing users to click through to that content if they are interested.

    An embedded Gallery image in IPS Community Suite 4.1
    While it has proved a useful feature to members, each embed used essentially the same structure - a small thumbnail on the left, a title, and a few lines of text. This works fine for topics, but isn't ideal for other kinds of rich content that might be posted.
    In IPS Community Suite 4.2, we greatly improved upon our embedding handling, giving every type of content within every application its own customized embed style, allowing that content to be displayed however works best. This means larger high-res previews of Gallery images, a button to download a file right from the embed for Downloads files, showing a map for Calendar events, and so on. We worked to keep a consistent overall style between apps, but allow each to display its own relevant information.
    For users, things will work exactly as they do now - they simply paste a link to content, and it will continue to expand automatically. The changes are also backwards compatible. Any existing embeds in your community will automatically show the new styling you see below - no rebuilding necessary.
    So with that in mind, let's take a look what the new embeds look like! I won't show every single embed here because there's a huge number, but I'll try and give you a feel for how we approached the embed styles for each app.

    Gallery Image

    Comment on a Gallery Image

    Gallery Album

    Forum Topic

    Downloads File

    Review on a Downloads File

    Calendar Event

    Comment on a Calendar Event

    Commerce Product

    Record from a Pages database
    I hope that gives you a good overview of what to expect when your users try out the new embeds for themselves. As always, please share your feedback in the comments below!
     
  19. Like
    O9C4 reacted to Matt for a blog entry, New: Fluid Forum View   
    This is an entry about our IPS Community Suite 4.2 release.
    When you have a diverse range of topics within your community, it makes good sense to separate topics within forums and categories. This will ensure that the viewer can find relevant content by scanning the list of forums first.
    If you have a more focused community with fewer forums, presenting your community with a list of them can be daunting. This is especially true for less experienced visitors raised on social media.
    Fluid forum view allows your visitors to get right to the meat of your community; the topics.
    A fan site for a band is a good example of a community that will benefit with fluid view. There will likely be forums for album reviews, tour dates, general discussion and so on. Even though there are many forums, the common topic is the band. This makes fluid view ideal as your members can see all those related topics in one view. If your members wanted more specific topics, they could select a single forum to view.
    Let us take a look at fluid view in action. We will then break it down and explain how it works in more detail.

     
    The video shows the topic list and the forum filter box. As you can see, it is easy to change the topic list by changing the selected forums. This view replaces the traditional list of categories and forums.

     
    Of course, you can permit your members to change the view to better suit their way of working.

     
    You will notice a "grid" option. We have moved the grid forum theme setting into the main forum settings. This makes it an option for your members to choose, if the administrator permits it.

     
    You have full control over the display options. This screenshot shows that the control panel option to choose the default view. There is also an option to control which views your members can select. You may also decide to not allow your members to switch views at all. This will ensure that they all use the view you choose.

     
    You may have spotted that forum names have a colored background in some screenshots. We added the ability to define a feature color per forum. This feature color helps the forum stand out in a more visual way. This is especially useful when you select many forums in a single view.

     
    This feature color also works on the table view.

     
    We added a feature color hint to topic view to enforce the association between the forum and its color.
     

     
    This screenshot also shows the removal of the forum breadcrumb in fluid view mode. Fluid view remembers your last forum selection so you don't lose your place when you go back to the listing.
    The benefit of this feature is easy to see. It removes a potential barrier of entry for your audience. It puts the spotlight on topics themselves, and not the hierarchical forum structure. Your members will enjoy viewing many forums at once and switching between them without leaving the page.
    We hope that fluid view is an asset to your community and your members enjoy this new functionality.
    Technical notes.
    The database stores the members' view choice. This remembers the selection across devices. Guests are not permitted to change between views.
     
  20. Like
    O9C4 reacted to Stuart Silvester for a blog entry, New: Member History   
    This is an entry about our IPS Community Suite 4.2 release
    In previous versions of IPS Community Suite we have had an account history feature in our Commerce application. This feature showed many important actions that may be relevant to the customer such as when an invoice was generated or when a customer changed their account details.
    In IPS Community Suite 4.2 we have expanded this functionality and moved it into the core functionality of the suite.

    Member History Member Overview
    Member actions that will be logged include (but are not limited to)
    Email address change Display name change Password change Account merge Primary group change (The reason will be shown when triggered by an automatic group promotion) Secondary group change Flagged/Unflagged as spammer Multi-Factor Authentication (Enable / Disable / Opt-out) Social media (Twitter, Linked In, Facebook, Google, Twitter, IPS Connect) for enabling, disabling and which (if any) were used to register an account. The Commerce customer account page will now show actions that may be related with a transaction or account.

    Member History on the Commerce customer view
    Discoverability
    Each action is also discoverable via the IP Address tools built into IPS Community Suite 4

    Member History in IP Search
    We’ve also made the data table filterable

    Member History Search
    Notes for developers:
    The new Member History system has been designed with interoperability in mind. In IPS Community Suite 4.2 you will be able to integrate your own applications into this system. Member History replaces the display name changes system.
  21. Like
    O9C4 reacted to Mark for a blog entry, New: Editor Uploading   
    This entry is about our IPS Community Suite 4.2 release
    IPS Community Suite has supported drag and drop uploading to the attachments area at the bottom of the editor since 4.0. In 4.2 we're pleased to add the ability to drag and drop right into the editor, so you can drop your attachment exactly where you want it to show without having to add it afterwards.

    Drag and drop into editor
    If your browser and OS supports it you can also copy and paste, either from the desktop or from other content on the web:

    Copy and Paste
    Naturally this works for ordinary files as well as images:

    Drag and drop a file
     
  22. Like
    O9C4 reacted to Mark for a blog entry, New: Authy Integration   
    This entry is about our IPS Community Suite 4.2 release
    In 4.1.18 we added Two Factor Authentication. Already in 4.2 we have announced a new setting to trigger 2FA when logging in from a new device, and in 4.2 we are also adding Authy as an authentication handler.
    Authy can send a user a text message, make a phone call, or send a push notification to a smartphone app to authenticate the user. You can enable whichever of these options you like.
     
    Set Up
    To set up Two Factor Authentication with Authy, the user will enter their phone number. To verify their phone number they will then enter a code shown in the Auhy app or have a code sent by text message or phone call. The system will automatically show an appropriate interface based on what options you have enabled - for example, if you don't want to enable the app as an option, it will not reference Authy.

    Setting up Authy with the app available as an option

    Setting up Authy with just phone or text message options enabled
     
    Verification with Authy
    When the user needs to verify their account, the system will automatically show an appropriate interface. If you allow verification with the Authy app and either it is the only option you allow, or the system knows that the user has installed the Authy app, the system will prompt them to use the app. This can either be done using Authy's OneTouch option (where the user will receive a push notification to the app, and when they click approve, the screen will automatically refresh) or their SoftToken option (where the user will be instructed to open the Authy app and enter the code they see). If you allow authentication by text message and/or phone call as well, the user will also see options for using those instead.
    These screenshots show the process for OneTouch authentication:

    The user is shown a waiting screen
     
    Simultaneously they will receive a push notification and when opening it be able to approve
    Once the user has approved, the waiting screen will automatically refresh with the user authenticated.
    For SoftToken authentication, the user is prompted to enter the code shown in the Authy app:

    Authy SoftToken option
     
    Phone Verification
    If you have disabled the Authy app as an option, or the user does not have it installed, they will be prompted to choose from the available options how they want to authenticate.
    These screenshots show the process for authenticating by text message:

    The user is asked how they want to authenticate

    The user receives a text message or phone call with a code

    The user enters this code to authenticate
     
    Management
    If the user changes their phone number they can reconfigure the system in their account settings. The system automatically shows "Phone Verification" rather then "Authy" if the app is not available as an option.

    Account Settings showing Authy as Phone Verification
     
  23. Like
    O9C4 reacted to bfarber for a blog entry, New: Gallery improvements   
    This is an entry about our IPS Community Suite 4.2 release
    We are happy to introduce several changes to our Gallery application to both refine the existing capabilities and to introduce new useful functionality; particularly for Albums.
    We have clarified how to submit images directly to a category on the first step of the upload form in Gallery.

    Clarification for submitting directly to a category
    When submitting images to the Gallery, a simple "Add more images" button has been added to the wizard. While it has always been possible to add more images by dragging and dropping them on to the upload area, or by clicking the "Choose files" button again, the addition of this button should help add some clarity for users who overlooked these capabilities.

    A new "Add more images" button makes adding additional images easier
    Applying the same details to all of the images you are submitting has been made much simpler. When you begin entering the details for the first image, you can specify a template to use for the caption name leveraging a special replacement "%n". A small help icon next to the caption field label explains how to use this capability. When you are done supplying the details, you can click "Copy details to all images" and your submission will start instantly, using all of the details supplied for the image you are editing. You can quickly set tags, an image description and a caption name template (for instance "Aquarium %n") to all images using this new capability, useful when submitting 50+ images at once. Of course, you can still supply the details for each individual image as well, if you wish.

    Submitting a lot of images at once has been made easier
    In addition to improvements for submitting images, albums have been updated to include many new features, including:
    Commenting Reviews Reactions Messages Featuring Hiding Locking Reporting Searching A new Gallery widget (sidebar block) to show albums anywhere throughout the Community Suite has been added as well.

    Album overview page
    Going along with these changes, we've improved how groups of images that are submitted to an album are handled in searches. If you submit multiple images to an album, you will only see the album listed in activity streams, and similarly if you follow a bunch of images in an album these are grouped as well, making activity streams more useful and easier to follow.

    Activity streams have been updated as well
    The changes to albums and image submissions will simplify your users' interaction with Gallery in 4.2, and make submitting images and new albums, and working with those albums more useful and robust.
  24. Like
    O9C4 reacted to bfarber for a blog entry, New: Statistics   
    This is an entry about our IPS Community Suite 4.2 release
    Statistics can be an important part of monitoring your site and ensuring it grows and responds to your marketing and promotion efforts effectively, and several new statistic tools have been added to the 4.2 Community Suite which we know you will be excited to learn about!
    A simple tool has been added that will allow you to look up and list all member accounts that have last visited the site within a specified time period.

    Look up members who have visited within a set time period
    Additionally, online user (both logged in user and guest) counts are now tracked every 15 minutes and graphed in the AdminCP for you to reference. You can view online user trends over a specified date period, view just guest counts or just member counts (or both), and view the graph in multiple different modes (such as an area chart or as a column chart). By default, the data is retained for 180 days, however you can control how often to prune this statistical data in the AdminCP.

    Online user trends graphed
    You can also view a graph of member activity on the site. Member activity is defined as any "activity" beyond simply browsing, such as submitting a new post, reacting to any content item or comment, or following any content item or node.

    Activity information about your member base
    You will also be able to define keywords that you would like to monitor and then see both a graph of usage of those keywords, as well as a table listing all usages of those keywords. You can use this to track usage of competitor names, find out if hash tags you define are trending, or learn if promotional materials are making an impact on your membership.

    Keyword tracking can help you closely monitor your community
    Along with these additions, we've cleaned up the menu and wording for the rest of the existing statistic options to make their functions more clear.
    We hope these additions help you better track and control your community, making the most of your time and money.
     
    Note for developers: A new chart class has been added which allows you to populate dynamic charts using callbacks, in addition to the standard methods that already exist for pulling data directly from a specified database table.
  25. Like
    O9C4 reacted to Ryan Ashbrook for a blog entry, New: Copy Topic to Database   
    This is an entry about our IPS Community Suite 4.2 release
    We have introduced a feature which will allow moderators, with permission, to copy topics from the Forums application, into any custom database in the Pages application.

    New Moderation Item
    This feature will copy the contents of the first post of a topic, and copy it as the body of the new record. The moderator copying the topic will then be given a pre-populated form which will have the Title and Content fields automatically filled with the topic title and first post contents, which then can be modified to add any additional notes (such as an editors note at the bottom). The form will also include any custom fields that can be filled in, as well as all moderation options you would normally see when creating a record.

    Form Input
    In addition to all of the normal options you would typically see, there are two additional options. The first is the ability to copy all posts in the topic as comments on the new record. The second is the ability to post the record as the original topic author, or as the moderator copying the topic.
    This new feature is very useful when you might see a topic in the forums that you want to copy to an article or keep in a permanent knowledge base.
     
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