Gauravk

Sorry @Jim M I wasnt clear before.

This underline issue is happening in any new wysiwyg box I insert on any page and on any position with IPS header and formatting. I or developer codes haven't added that <u> tag. While pasting the widget codes source editor is completely blank.

That's why it's working fine on the page that has no IPS header and formatting, mentioned above.

Thanks @Jim M can you please advise how to remove this?

We recently installed the Google Review widget in a few places and it's showing all text underlined.

Reported to the developer and he is saying that it's coming from an IPS style setting. Please help.

https://carnity.com/desert-driving-course

Scroll down and two widgets both show underline text.

I tested one of the old pages without any formatting it's working fine.

https://carnity.com/join_old

We want a few users to add new products in commerce from the front-end, but I cannot find that option. Please help. Thanks in advance.

Is there any code that I can put in the source to make cell padding -20 (minus 20) to gain a tiny missing part?

Only for one sidebar wysiwyg box, just need to move google review box to the left side on desktop. On Mobile it's fine.

Thanks in advance.

2 minutes ago, Jarrod Davis said:

Oh my, I was about to post about this too. Suddenly, I'm getting daily spam as well from the contact form. Please consider more spam support for this.

Agreed, as the present captcha is totally ineffective

Please help on how to add captcha, human verification, or IP authentication process before anyone submit info on the contact us page.

We receive these spammy messages daily.

Thanks Marc, but I personally would appreciate an editable message where we simply write one line or few words that an update is in progress, with some nice image than black and white DOS-era look without giving message for site owner and contact host, admin and etc.

On 4/16/2022 at 4:37 AM, Ehren said:

Unfortunately not - the profiles are designed to be dynamic, and use ajax to pull in new data without refreshing the entire page. I don't believe there's a solution to change that - sorry!

It wasn't like that before, so why did IPS change the functionality and cause this delay?

14 hours ago, Ehren said:

The header height (on both desktops and mobiles) as well as the height of the logo can be edited via the theme settings, under the Custom tab. CSS changes aren't needed for that. 🙂

Thanks for this wonderful help. Much appreciate your to-the-point assistance.

14 hours ago, Ehren said:

It seems as though the "jittery" issue you're referring to is simply the ajax content loading onto the page. I unfortunately have no further improvements for that part.

Anyways to disable Ajax? As this behavior implies that our web server is slow, and gives a bad impression.

How can we edit this message, please?

Preferably change colors, add images, formatting etc.

Any update on resolving the jittery issue?

Also please advise how to add the below line of code in custom.css or anywhere to increase the logo width, as our logo looks minuscule on mobile devices.

Attaching the vars.css code difference that was working fine all this long.

	/* Nav sizes */
	/*--header--height: 80px;
	--responsive-header--height: 55px; */
  	--header--height: 100px;
	--responsive-header--height: 100px;
	--logo--height: {theme="logo_height"}%;
	--responsive-logo--height: var(--logo--height);
	--primary-navigation--height: 52px;
	--secondary-navigation--height: 50px;

I added the above lines in custom.css.

On the first load, it's still jittery but on consecutive loads, it's not.

Tried clearing the cache too, but still, it's jittery on the first load.

Thanks @Ehren reverting vars.css fixed the badge size issue but the profile jittery load after 2 seconds still happening

We are running stock unaltered theme.

Done, updated

Badges sizes are super big when hoovering over any profile name.

Please help fix this issue urgently.

Gentle reminder

Wondering why every profile loads first jittery and then loads again after 2 seconds (thinking circle) and shows badges.

https://carnity.com/profile/16522-gaurav

Second issue: Badges load on a mobile device is huge and runs out of the screen, anyway to squeeze them smaller and stack them neatly?

Third issue: Awarded a new badge to a person for great content and it obscures the text completely.

Please confirm if this 4.6.11 fix this issue?

https://invisioncommunity.com/release-notes/

Please change the logic for expired subscription, so that upgrades, downgrades, upsell, cross-sell should be super easy and intuitive than member emailing admin to remove my expired monthly subscription as now he want to buy an annual subscription or move to other available subscription option. 

5 minutes ago, Marc Stridgen said:

An existing subscription must be renewed or deleted in order to see new items.

Why?

Please explain the logic here to choose this trouble-causing route.

Upgrades, downgrades, upsell, cross-sell should be super easy and intuitive than member emailing admin to remove my expired monthly subscription as now I want to buy annual subscription. 

That's what I meant that IPS at every upgrade goes 1 step fwd and 2 step backward - consistently.

This increase abandon cart tremendously, if anyone here uses subscription for real commerce, they will realize the pain.

Our everyday story now:

Standard Reply

Please convert this forum post to ticket urgently, so I can share the affected member credential.

One of the old member had an annual subscription that expired. He went to renew now to monthly, so it need to sign out and come as guest to select monthly subscription (another pain point of IPS since 4.5 upgrade, reported and no action of this illogical behavior). Anyways.

Current problem: This member can log in perfectly fine with his email and pw and access his account and access other "member-level" pages.

BUT

When he logs out and select monthly subscription, that ask him to login as returning member, then system isn't recognizing his credential and do nothing on that page. It actually refresh the same page over and over again with correct username and pw, as I reset the pw from backend and remove his FB and Google sign out option.

Please help urgently. Thanks in advance.

Thanks Marc, any timeline for this ticket fulfillment? I'm still waiting....!