devu4

6 hours ago, jamesluck01 said:

@devu4 Can you tell me what could be causing the servers to show as either 0/0 players or 0/1 players shown here: https://gyazo.com/71c39b8798b8ebe874f81ff6cb395f6e

I am not sure what is causing the issues as it was fine a month ago but suddenly all servers were showing offline for gmod even when online. no data is being collected at all.

I’ll try these IPs on my test site and see.

6 hours ago, Archerus said:

Same problem...

On my lgsl no problem...

do the same for you as well

1 hour ago, MadMaxMangos said:

This still needs detection for Epic games users. I have a rising storm 2 server and it only lists steam players in the player count. No epic users are counted even though the server is full. Any idea why this might be?

Hi,

I will have a look at this, I currently use steam protocol to ping these servers which is probably why this is occuring.

2 minutes ago, chaos_boss123 said:

 

This is what namecheap said and they claimed they opened the port, yet whenever I check it's the same on my website even when I tried to change the game from CS:S to CS:S alternative or CSGO to CSGO alt , etc. Same result even when I made sure the IP and port was correct several times. So evidently it's not an issue with hosting unless they lied which I doubt

Evidently it must be your host considering it works on my website and we are using the same version. Check if they can traceroute to your IP and port. Remember they need to unblock both UDP and TCP out. Also ask them to unblock these ports ranges. If this doesn't work I can get into a teams/discord call with you.

TCP: 27015-27030, 27036-27037
UDP: 4380, 27000-27031, 27036

13 hours ago, chaos_boss123 said:

Just updated it, same result....

 

https://www.nextlevelgamers.net/ < here is the site you can check for yourself. So what's the issue then? Is it my hosting or what . Even the connect button works but just not the player list count so gonna need some answers asap

Yep this means your web host is blocking outbound port of 27015. Please make a ticket with them. I had a disclaimer about this in my description. Most hosts will help you but some can be hard.

"THIS APPLICATION REQUIRES UDP/TCP CONNECTIONS TO SERVERS VIA THEIR OUTBOUND QUERY PORTS, PLEASE MAKE SURE YOU HOSTING PROVIDER DOES NOT BLOCK PORTS AND YOU HAVE FULL ACCESS TO MAKE EXTERNAL CONNECTIONS. CLOUD HOSTING ARE PARTICULARLY STRICT WITH THEIR FIREWALL SO PLEASE CHECK BEFORE BUYING."

Seems the server is working for me. In the screenshot you sent, you are using port 27105. Should it not be 27015. You have the port wrong in your screenshot. 

See below for what I mean;

17 hours ago, chaos_boss123 said:

No support whatsoever!

Least give me a few days to reply, anyway I am having a look into your ip and see if it works on my website.

I can't see any servers with that IP in steam or gametracker. Are you sure your server ip is 192.233.29.198:27105?

22 minutes ago, Ptakupoland said:

Hello I have 

Invision Community version 4.5.4.2

 

And i can't open this apllication on my forum !!!

 

what i can doo ?? 

 

I am running on 4.5.4.2 and it works fine. I can see from you screenshots that it is working fine.

Please add the application to you frontend by go to acp>menu manager

Also add servers by going on the game icon in acp

2 hours ago, Dzagu said:

I bought this in July 9, 2020 Order #140980, how can I renew license? I see only 21usd instead of 6.

Can you make a support ticket with invision, seems this is happening to a few people. I can't do anything on my side to do with payments unfortunately.

1 hour ago, Michael Pedrotti said:

Is there any way to change the update rate at all? Right now it seems random for the main "full server" widget. 

It runs periodically every 5 minutes via tasks. If yours isn't running periodically then it might be because you are not getting enough users. Read about this in your ACP if you go to: System>Settings>Advanced Configuration>Tasks section. From here you can setup a cron.

Unfortunately, you cannot customise the time within the application itself.

I have noticed an issue with adding Games Icon and -200 error.

An update is coming for this so should be fixed after that. If you need to add games in the mean time just copy another game by clicking this icon (below) and edit the details.

1 hour ago, itspbeezy said:

Hello just purchased this and am having problems getting it to work. Servers show no people and when I try to add game icons I get an error code 200?

Also you really should write up some better documentation on how to add servers.

Messaged you.

About the documentation, I will try make a video since it is much easier to explain.

1 hour ago, flrn98 said:

Hello, I think I've waited enough for you to accept my friend request on Steam, where you said that you will offer support.

After 5 servers that work correctly, when I add the sixth I get the following error:

 

The 6th server is added, but offline. It's the same host as other 4 out of 5 servers that work.

 

@devu4

DMed you

8 hours ago, SCE_Ghost said:

Mine is just an upgrade if you want me to give it a try

 

Also if it tracks servers thru steam, running steam beta is garb atm and wont show servers correctly.  Make sure your on non beta and give it a try.

 

You can upgrade now

On 12/9/2020 at 6:31 PM, Michael Pedrotti said:

Sent

Hey tried your server and it works for me...

4 hours ago, flrn98 said:

Any update? At the moment you can't buy any of the server lists.

On 12/14/2020 at 11:50 PM, SCE_Ghost said:

I need the file so I can update to 4.5 compatibility, I cannot edit my servers till I do. Any word when it will be avail again?

It is 4.5 compatible, unforunately purchases was disabled because server wasn't working for 2 people. I am working on getting it enabled.

1 hour ago, Michael Pedrotti said:

Cant get it working on Dreamhost. They said they are not blocking ports. Tried different versions of PHP, made sure bz2 is enabled with php too. It just shows as offline. 

Can you PM me the IPs you are trying

43 minutes ago, Varro said:

Gametracker is showing them fine. I thought it might be the ports but as it works elsewhere, I will have to dig a bit deeper/ check for other issues.

Doesn't matter if it works on gametracker or elsewhere, your dedicated server might be blocking the outbound ports. I can test if it is my application if you give me the IPs you are trying.

6 minutes ago, Varro said:

Re installed via marketplace and same thing. Menu not showing but I can create a link manually to /servers/. Server(s) not showing online but offline. 

Under Requirements, it says:

• PHP 5.6+ - Tested in PHP 5.6, 7.0, 7.1 & 7.2

I am using PHP7.4 and CentOs8 on a dedicated server, I dont know if that (PHP7.4) is causing these issues. 

Are you sure the outbound game server ports are not being blocked by your website host? If you send me the IPs I can test if servers work on my test site.

PHP version is fine.

I can see the menu fine in my ACP.

6 hours ago, Varro said:

Just bought this via admin panel. After installation it doesnt create a 'servers' tab and you have to use direct link e.g. domainname.com/servers/ its like the installation wasnt completed. Added 2 servers to test and they are showing offline , reading the other posts, is this 4.5 compatible or not?

6 hours ago, Varro said:

Servers showing offline and not working as expected. How can I get a refund.

If you go to the menu manager, you should be able to see the serverlist.

If you would like a refund, this will need to be sorted by making a ticket with IPS. I can't directly refund you since it goes through IPS. Charging back is never a good idea...

If you can provide some screenshots I can assist or you can try check the system logs in ACP for errors.

On 11/14/2020 at 12:00 AM, AlexJ said:

@devu4 - Why do I need to purchase the application again when I had it purchased? Some error. Can you please check? Thanks

 

I can see you in list of downloaders on 03/25/2020. Did you forget to renew since it's been more than 6 months. Otherwise you will have to check with the IPS support team since I can't see anything else or give you access to the download.

Hello Guys,

First of all I would like to apologise to everyone who has been waiting for the update. I had actually submitted an update but it was denied ( email attached ).

This is an email to remind you that your request (#66770) has been pending for 3 days and awaits your feedback.

After this, I was dealing with some IRL situation with covid and family members so didn't have the time to resubmit with the feedback given for the first update disapproval.

I have now made a new request and hopefully it should be approved within the next few days. Again apologies for the wait, hope you guys can understand.

Thanks,

David G. (devu4) 

14 hours ago, SeeQ11 said:

It doesn't work for me on IPS 4.5.0. I get this error everytime i tried to add or change something:
"2S119/1 The CSRF protection key did not match. This may indicate a plugin or theme is out of date. Please contact technical support for more information.".
No system or error logs.

Still awaiting approval sorry!

Hi, many of you have been asking when the Serverlist would be updated to 4.5.

I can confirm that I have now released the updated version to IPS for review and approval. You should all be able to download it once the new version is reviewed. (Usually takes 1-2 weeks)

Thanks!

54 minutes ago, Akcio215 said:

Will there be an update to version 4.5?

Yes, I am working on the update to 4.5

2 hours ago, Varro said:

Can others create/submit servers? Does it support basic rcon commands via interface?

Unfortunately does not support others submitting servers or rcon commands.

10 hours ago, Il_Picasso said:

Hello is there a way to ping one specific server but show another IP?

For example, I want this app to ping node10.comugamers.com, but I want it to show a different IP mc.comugamers.com 

 

Sorry, I don't have this option yet. I'll add it to my to-do list.