Charles
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Charles got a reaction from pisaldi in Introducing Spam Monitoring Service
Calm yourselves :lol:
We are working on options ... just give us a few days :)
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Charles got a reaction from Collin1000 in Introducing Spam Monitoring Service
Calm yourselves :lol:
We are working on options ... just give us a few days :)
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Charles got a reaction from Collin1000 in Introducing Spam Monitoring Service
We are exploring options as I said earlier in this topic.
One thing we do NOT want to do is keep increasing the prices as we add more services. That's not what we are after :) -
Charles got a reaction from vesperala in Why has giving positive feedback been restricted?
Increased it today.
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Charles got a reaction from vesperala in Introducing Spam Monitoring Service
Yes, we could add it. I guess we will just have to see if it's worth it :)
The system is new and will take a while to "learn" the spam behaviors of people, of course, so we can enhance it as we go. -
Charles got a reaction from vesperala in Introducing Spam Monitoring Service
Yeah we have lots of options and are, of course, not going to post everything that it checks and such :)
It's already caught spammers here on our forums too which is good.
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Charles got a reaction from vesperala in The tickets system from Client Area is working?
Ah yes I do see 3 other tickets in there now... it appears they were not assigned properly. I will get those fixed and a tech should see them to reply.
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Charles got a reaction from vesperala in Introducing Spam Monitoring Service
It logs every query so you can see what it sent us and what the response code was. -
Charles got a reaction from Tony in Introducing Spam Monitoring Service
It will be listed as a core feature on our web site soon and also will show, quite prominently, in the client area. It's in everyone's best interest to encourage use of course :) -
Charles got a reaction from Tony in Introducing Spam Monitoring Service
Yes we will have support for things like that as it gets going :)
Will probably require that requests for removal are only from active customers who have been a customer for greater than X days. That way you don't get spammers stealing a credit card, buying an IPB, and requesting removal. -
Charles got a reaction from Tony in Introducing Spam Monitoring Service
Services like this did not exist several years ago when those old licenses were available. That is why we switched to the Standard license type so we could offer more than just "technical support" like we did before.
We are not taking anything away from Perpetual or Lifetime license holders and are keeping our promises to them as they were made at purchase time.
Yes we can certainly look into doing that too :) -
Charles got a reaction from Steve G. in Introducing Spam Monitoring Service
Keep in mind only admins/mods can report someone as spam and it takes more than just one or two manual reports to flag a user as a spam account.
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Charles got a reaction from Mert in Introducing Spam Monitoring Service
Yes we will have support for things like that as it gets going :)
Will probably require that requests for removal are only from active customers who have been a customer for greater than X days. That way you don't get spammers stealing a credit card, buying an IPB, and requesting removal. -
Charles got a reaction from Collin1000 in Introducing Spam Monitoring Service
It will be listed as a core feature on our web site soon and also will show, quite prominently, in the client area. It's in everyone's best interest to encourage use of course :) -
Charles got a reaction from AtariAge in Introducing Spam Monitoring Service
It will be listed as a core feature on our web site soon and also will show, quite prominently, in the client area. It's in everyone's best interest to encourage use of course :) -
Charles got a reaction from AtariAge in Introducing Spam Monitoring Service
Yes we will have support for things like that as it gets going :)
Will probably require that requests for removal are only from active customers who have been a customer for greater than X days. That way you don't get spammers stealing a credit card, buying an IPB, and requesting removal. -
Charles got a reaction from tranceandy in Introducing Spam Monitoring Service
Yes we will have support for things like that as it gets going :)
Will probably require that requests for removal are only from active customers who have been a customer for greater than X days. That way you don't get spammers stealing a credit card, buying an IPB, and requesting removal. -
Charles got a reaction from Lewis P in Introducing Spam Monitoring Service
Yes we will have support for things like that as it gets going :)
Will probably require that requests for removal are only from active customers who have been a customer for greater than X days. That way you don't get spammers stealing a credit card, buying an IPB, and requesting removal. -
Charles got a reaction from Collin1000 in Introducing Spam Monitoring Service
Yes we will have support for things like that as it gets going :)
Will probably require that requests for removal are only from active customers who have been a customer for greater than X days. That way you don't get spammers stealing a credit card, buying an IPB, and requesting removal. -
Charles got a reaction from tranceandy in Introducing Spam Monitoring Service
Services like this did not exist several years ago when those old licenses were available. That is why we switched to the Standard license type so we could offer more than just "technical support" like we did before.
We are not taking anything away from Perpetual or Lifetime license holders and are keeping our promises to them as they were made at purchase time.
Yes we can certainly look into doing that too :) -
Charles got a reaction from Tony in Introducing Spam Monitoring Service
Keep in mind only admins/mods can report someone as spam and it takes more than just one or two manual reports to flag a user as a spam account.
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Charles got a reaction from tranceandy in Introducing Spam Monitoring Service
Keep in mind only admins/mods can report someone as spam and it takes more than just one or two manual reports to flag a user as a spam account.
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Charles got a reaction from Alex K. in Working at a ticket?!
Perhaps you could instead reply to the ticket with more information :)
You are asking us why the right click "save as" menu is not appearing in your Firefox. We have no idea really. It's not like IPB has a do not allow right click "save as" menu feature.
It is the equivalent of us saying "we cannot reproduce" so all we can offer is that you reply back with more information so we can find out if there is something wrong. Right now your ticket is in "Awaiting customer response" so if you provide more information our staff would be happy to research it again.
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Charles got a reaction from Tom Christian in Working at a ticket?!
Perhaps you could instead reply to the ticket with more information :)
You are asking us why the right click "save as" menu is not appearing in your Firefox. We have no idea really. It's not like IPB has a do not allow right click "save as" menu feature.
It is the equivalent of us saying "we cannot reproduce" so all we can offer is that you reply back with more information so we can find out if there is something wrong. Right now your ticket is in "Awaiting customer response" so if you provide more information our staff would be happy to research it again.
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