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Charles

Management

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Posts posted by Charles

    On 5/12/2023 at 12:33 PM, Vakarian96 said:

    what about when someone posts a YouTube or Twitter link in a post. Is the content then only loaded after confirmation (opt-in)?

    In that case you would want to put those services in your third-party list if you are concerned.

    We are looking into opt-in third party loading in a future improvement to privacy controls though. It's an ongoing project 😀

    59 minutes ago, Dreadknux said:

    A great step forward for community managers looking to be more compliant, thanks for this. A quick question; if a user requests account deletion through these new features, can an administrator approve to delete all user PII but anonymise their content so that can be kept on the community? Or does a deletion approved in this way remove absolutely all content as well as PII?

    Yes, you can choose to anonymize content. In fact, that is what I recommend to clients 🙂 

    3 minutes ago, Dll said:

    Honestly, at some point the negativity around cloud vs self-hosted is going to damage the Invision brand. It's already making this community a painful place to visit.

    I don't know the numbers behind it all, but if I were involved in the business, an early cull of the self hosted platform would be a consideration because of the incessant negative sentiment dragging down every positive feature update, blog post, announcement etc in recent times.

    I mean, can this really carry on for the next 2+ years?

     

    Totally feel where you are coming from but it's only a handful of people panicking over nothing. The vast majority of people pay attention to their own communities, not what is going on here 🙂

    We expect it will calm down when people see that Classic is not going away. Also, as people understand cloud and Classic are different product lines it will be clearer. The next several months of additions will be available on both cloud and Classic lines too.

    All support starts on the community. If we cannot help you in public, we will move your post to a support ticket. We do it all the time 🙂

    We do not provide server-level support either way though. Anything server-related is on you to sort.

    55 minutes ago, Brian Garcia said:

    Great! There are some hosts that provide automatic conversion service to .webp, it's server side. Some CDNs, too like Cloudflare can do this. Would love to see that as an added perk for a cloud user.

    Would love to see .SVG support for the site logo next.

    We can certainly do that but have always been wary of altering user generated uploads without a reason.

    43 minutes ago, Como said:

    Hi.

    What I am trying to clarify is does Invision use an EU service centre for EU hosted communities? Or, does Invision service the EU-hosted communities from abroad (the US, presumably)? My inquiry relates to GDPR compliance.

    Thanks.

    If you choose our EU option, all of your data is in the AWS Paris region.

    It is possible one of our employees outside the EU can access the data if you submit a support ticket or something like that. But then that is no different than if you were traveling outside the EU and logged into your own AdminCP.

    Even in that scenario, the data is still housed in the EU. Someone viewing your site from anywhere in the world (that's literally what the Internet is for 😀) has nothing to do with GDPR.