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Jamer

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Everything posted by Jamer

  1. Jamer

    Portal

    I have searched without any luck, how to I rename the Portal tab to Home please?
  2. Jamer

    Portal

    Hi Mike, Can you please remind me what I need to do to set the portal as the main landing page? Have just upgraded to the new version, you advice will be appreciated
  3. That is my point the widget is not there?
  4. Ah! I didn't see this thank you for this information, only problem I have now is that although your plugin is enabled in the ACP and I am currently logged into my forums, this is not appearing in this block art all? Where will I find permission settings etc?
  5. Hi, I have just installed this plugin and although it appears enabled in the ACP under Plugins how do I get the hook to appear on the forums?
  6. I am in the process of upgrading, from version 3.4.8 to the latest version, I hve upload and overwritten all the files as per the instructions but before I even start the upgrade process I have the following error: Any advice would be greatly appreciated
  7. Logo psd would be nice please
  8. Abillity to bump topics permission based also option to show top 5 or 6 topics at the top of the main forum index page, sort of at a glance
  9. Scroll down to Option > Click to configure post options you will find them in there
  10. Are you on commission or something lol :whistle:
  11. Now that could work, and you could make them rollover if you don't use them, so after 6 months of non use you would have 2 tickets to use in an emergency, I like that, not sure about the length of time though, only IPS could determine that as they know how bust they are, maybe it could be set to monthly? but at least you would then have a priority, which is was suggesting
  12. Fair on who? I mean if you have a major problem and it resorts in your forum being offline! surely if you had a much smaller issue that could wait a little longer would you complain if they dealt with the other person who's forum is totally offline first?
  13. Can you? I just thought that a system to prioritize tickets may help
  14. Yes you could be right, however, you could have a pre - post disclaimer stating a brief explanation of what IPS consider which level to be deemed, this would be just plain common sense in most cases. I appreciate that you will have a few new clients who may get it wrong but on the whole, it could help you guy's in support get thru the tickets quicker and with far less complaints! as complaints could be seen as a negative in the forums in my opinion, which in turn is not good for future customers looking in...
  15. As I have stated make it clear during submitting the tickets that if abused their ticket will be dropped to the bottom of the pile. Emergency = Forum Offline for example and NOT small image issues... I just think it would help especially at the moment as there are many threads complaining about response times.
  16. I have read a lot of threads with regard to response times in answering tickets for clients. Could IPS implement EMERGENCY - URGENT - NORMAL - LOW tags or a drop down box to help solve the more urgent cases or even RED - AMBER - GREEN and anyone who abuses the system is dropped down to the lowest level etc.. Just a thought...
  17. To be fair the last few few tickets that I submitted went several days without reply, and I ended up closing them myself, still no resolve on the skin cache problem, so I just gave up, hoping that I would eventually find the answers in here. So I have to agree that the response times are a lot slower than what I have experienced in the past
  18. Well yes some good idea's there. Just think we need some better more up to date graphics, thought this would be a good way of doing it...
  19. Well there must be a way around this, no different to skin contest really they use smiles how do we know that they have not be taken from somewhere else....just think we could do with upgrading some of the graphics and a contest would draw interest maybe...
  20. Well there is that but that could be included within the contest rules that if found out you would be disqualified or something along those lines. I just think that the default ones are pretty poor
  21. Well there was a fantastic response to the skin contest, how about a smiley or avatar contest as I personally feel that the default ones that come with the forum script are a bit old hat now and we could do with a set of really nice quality png files to be included in future releases, thoughts?...
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