AngelsWin.com

29 minutes ago, Daniel F said:

I'm using https://www.boxfactura.com/pulltorefresh.js/ on one of my sites and really like it.

@Daniel F are the steps easy to install? I'm not a coder so any help in a step by step way would be AWESOME. 

Kind of defeats the purpose to use this if you cannot refresh a thread you're in via the standalone app. The browser mode works, but then is it really an app and it opens a new tab every time you click on a new notification. 

Would love for this to be an enhancement request to have a refresh button in Standalone mode. 

1 hour ago, Charles said:

Make sure you are viewing your cloud account. I think you are viewing your self-hosted license.

Oh I see. Thank you so much!! 

9 minutes ago, Charles said:

All of our cloud plans have email support 🙂 

I guess my account needs to be refreshed or something then, because I only see these options under the "Get Support" option in the Client Area. 

3 minutes ago, Charles said:

We are not experiencing any issues that we know of on our platform right now. When you see things like this, please email support with information on what you may have been doing at the time.

Hi Charles it doesn't happen for long, sometimes just 1 minute, sometimes 3-4 minutes it's down with the same 504 errors. It happens enough for it to be a problem and I'm just asking if the root cause can be looked into. My plan currently does not have email support, I'm directed to post any issues here on the forum. 

This is happening with more regularity over the past 4-6 weeks than ever before, which is the reason I'm bringing it to your attention. 

Thank you! 

Hi @Marc Stridgen site is down with 504 errors again. 

4 hours ago, Marc Stridgen said:

Your site appears to be online at present. Are you still seeing this?

No it happened last night for about 4-5 minutes then came back on. 

Any reason for the influx in the 504 errors? I haven't seen this many occurrences in a month span ever since moving over to your cloud solution a few years back. 

Hi guys, the site is down again. 

1 minute ago, Mark H said:

I've opened a ticket on your behalf, and just answered it. Please see your email for details. 🙂

Thank you, just responded! 🙂  

Just now, Mark H said:

Please open a ticket, this is something we need to do on our end since your domain is parked here.

Hi @Mark H where can I open a ticket at? In my client area it shows this:

I logged into GoDaddy where I've purchased my domain years ago, I went to update the DNS values but it says to contact Invision Power Inc. to do that. 

Where can I go to do that, or to have someone from your side add the two values?

-Chuck

Happened again tonight. Even this forum was down with Gateway errors. 

Hi everyone, this issue is back again. Can we see about fixing this for good? I've seen this happen more recently than ever before, which is concerning. Looks like the root issue causing this has yet to be resolved. While it doesn't last terribly long (anywhere from 1-5 minutes), all it takes is one new visitor to see that and not want to come back since we're not stable. 

8 hours ago, AngelsWin.com said:

Great, thank you! 

9 hours ago, Jim M said:

Coincidence in accessing when the servers were scaling to fit need 🙂 . Very rarely happens that this is visualized as it is very quick that it is unnoticeable.

Hi @Jim M I'm getting the same errors again. Can't load the website and today is a busy day with big news for the Angels, so this is quite frustrating. 

15 minutes ago, Jim M said:

Coincidence in accessing when the servers were scaling to fit need 🙂 . Very rarely happens that this is visualized as it is very quick that it is unnoticeable.

Great, thank you! 

1 minute ago, Jim M said:

Please clear your browser's cache and try again 🙂 

Looks to be fine now, Jim. Any idea what happened? 

I'm getting these right now on my website. For the past 10 minutes actually. 

19 hours ago, Arcade King said:

Thanks, I was holding off installing 4.7. I'll get onto installing it.

Let me know what you find out @Arcade King

15 minutes ago, Adriano Faria said:

Please the 2 posts above yours!

Saw that after I posted. Thanks! 

Does this work with the latest 4.7 version? 

Will do, thank you @Jim M

Will this plugin work with the current version that I'm on v4.6.12.1 

11 minutes ago, Ramsesx said:

 

I don't want to ignore the forums, just to put certain threads within a forum on ignore. Can this be accomplished with this add-on feature?

Is there any way to put specific threads within a forum on ignore? 

18 hours ago, Jim M said:

The upgraded files appear to still be present so I would advise running this now or you may encounter issues on your community.

We are available during regular business hours. Emergency support is available but may be slower outside of regular business hours.

Hi Jim, I was able to complete the upgrade with no issues. Thank you for the support.