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jair101

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  1. Like
    jair101 got a reaction from Matt in Responding to the Contact Form   
    It sounds very good in theory, but my real life experience is slightly different. From the deletion request I get:
    - about 80% are of people that never posted and I have no idea why they want their profile deleted
    - about 10% are fully convinced and there is nothing you can do to change their mind
    - about 10% are salvageable. I put 100% of my efforts in these requests and sometimes I win. There is absolutely no way I will put the same amount of time and energy for the other 90%.
  2. Like
    jair101 got a reaction from Joel R in Responding to the Contact Form   
    It sounds very good in theory, but my real life experience is slightly different. From the deletion request I get:
    - about 80% are of people that never posted and I have no idea why they want their profile deleted
    - about 10% are fully convinced and there is nothing you can do to change their mind
    - about 10% are salvageable. I put 100% of my efforts in these requests and sometimes I win. There is absolutely no way I will put the same amount of time and energy for the other 90%.
  3. Like
    jair101 reacted to Joel R in Responding to the Contact Form   
    This is definitely a much more accurate view and I agree with your sentiment.  (I also like your point about low value members with 0 posts, you should have another template specifically for those members versus a member with a lot of content.)  For the 10% where you'll never change their mind, that's fine - delete their account and move on.  But that leaves 90% (!) for you to engage with, including members who have never posted, who don't know why they're deleting their account, and who can be re-activated to become a member.  And for the 10% with valuable content who have been a member, putting in an extra 30 seconds and filling out a template to save a member is a great trade-off.  
    This guide isn't about trying to win back 100% of all members. That's not realistic.  But if you can deflect half of the negative inquiries and activate 10% to revisit, that's 10% more than what you had before.  
    My ultimate point is that some of us spend all of our time in the "community." And we forget about communication that occurs in the "non-community" through the Contact Form and Commerce Support Requests, and these are just as valuable touchpoints (if not more) than those in the community.  
  4. Like
    jair101 got a reaction from Matt in CrossFit suspends Facebook and Instagram accounts   
    Interesting...
    Not the article itself, too much tinfoilhat-y for my liking, but more and more business and people are realizing that FB takes more then it gives back. 
  5. Like
    jair101 got a reaction from Maxxius in Boundaries & Identity: Building Membership in a Community   
    @Joel R, Thanks for the feedback. My post was more like illustrating a concept then actual looking for an advice. I have most of your suggestions implemented, on top of my board is introductions and welcome forum, right below it are instructions for newbies. Each newbie receives a friendly welcome message pointing to the organization of the community - simple enough to be followed, not complicated enough to overwhelm them. I do have some paths to knowledge within my forums, if the newbie wants to put the effort to follow them. I think I got the newbie bases covered. 
    Still...the reality is a little bit more complicated. If I have to dig deeper, I would say that most actively travelling people are a bit egocentric. These people have their own blogs, they are a bit stubborn in a sense that their way is the only correct way, they hardly accept different opinions, etc. Most of the time you won't find the people doing self-organized trip from Amazon river answering basic questions on Trip Advisor. I try to nurture these people as much as I can, because they really enrich each discussion they participate in - I do add badges to people with many visited countries, to people that often share their travels in trip reports, etc. But still I am sure that many of them feel the discussions are below their level. It is up to me to figure out if I need the grumpiest of them when I am certain they will never make it within a community anyway. They are lone wolves and have them at the expense of my sometimes basic but very enthusiastic newbies is not something I like. Anyway, its an additional complication, which comes with the travel niche, I am sure other niches have similar specifics. 
    If I have to summarize it to one sentence, one should be careful to set the boundaries high enough, but still to make them jumpable. I think thats one of the axioms of gamification too - make the achievement hard enough so the person can feel a sense of accomplishment, but not impossible so he doesn't participate and give in easily.
    And one should be aware of the signals your community is giving - are the discussions too basic and thin to your liking - try to toughen up on newbies, because usually they are responsible for the thin discussions. Are the discussions too few with rarely a new member contributing - try to relax the atmosphere and make it less elitist. This should be actively controlled by the admin, but my experience is that many admins dont realize the importance of it and let it go with the flow. 
    To lighten up a little bit in the end, sometimes no matter what you do the result is like this:

     
    https://xkcd.com/1726/
  6. Haha
    jair101 got a reaction from Joel R in Boundaries & Identity: Building Membership in a Community   
    @Joel R, Thanks for the feedback. My post was more like illustrating a concept then actual looking for an advice. I have most of your suggestions implemented, on top of my board is introductions and welcome forum, right below it are instructions for newbies. Each newbie receives a friendly welcome message pointing to the organization of the community - simple enough to be followed, not complicated enough to overwhelm them. I do have some paths to knowledge within my forums, if the newbie wants to put the effort to follow them. I think I got the newbie bases covered. 
    Still...the reality is a little bit more complicated. If I have to dig deeper, I would say that most actively travelling people are a bit egocentric. These people have their own blogs, they are a bit stubborn in a sense that their way is the only correct way, they hardly accept different opinions, etc. Most of the time you won't find the people doing self-organized trip from Amazon river answering basic questions on Trip Advisor. I try to nurture these people as much as I can, because they really enrich each discussion they participate in - I do add badges to people with many visited countries, to people that often share their travels in trip reports, etc. But still I am sure that many of them feel the discussions are below their level. It is up to me to figure out if I need the grumpiest of them when I am certain they will never make it within a community anyway. They are lone wolves and have them at the expense of my sometimes basic but very enthusiastic newbies is not something I like. Anyway, its an additional complication, which comes with the travel niche, I am sure other niches have similar specifics. 
    If I have to summarize it to one sentence, one should be careful to set the boundaries high enough, but still to make them jumpable. I think thats one of the axioms of gamification too - make the achievement hard enough so the person can feel a sense of accomplishment, but not impossible so he doesn't participate and give in easily.
    And one should be aware of the signals your community is giving - are the discussions too basic and thin to your liking - try to toughen up on newbies, because usually they are responsible for the thin discussions. Are the discussions too few with rarely a new member contributing - try to relax the atmosphere and make it less elitist. This should be actively controlled by the admin, but my experience is that many admins dont realize the importance of it and let it go with the flow. 
    To lighten up a little bit in the end, sometimes no matter what you do the result is like this:

     
    https://xkcd.com/1726/
  7. Like
    jair101 got a reaction from Matt in Boundaries & Identity: Building Membership in a Community   
    You need to be careful with the height of the boundary, though. While jumping it might be satisfying and rewarding for the member that will feel accepted, at the same time failing to jump it might leave a lot of potential useful members out. An example from my real life experience:
    I have joined my first forum waaay back in 2001. Back then it was the most popular discussion option in a very specific niche - Formula 1 racing. We had real life meetings and parties, we had many internal jokes incomprehensible for outsiders, we developed strong relationships that last until today. However, entering our club wasn't easy - we really knew our stuff so newbies with basic questions or not well very well presented arguments were often ridiculed - not directly, sometimes with a joke only we can understand, but in the end it created a bit of a hostile, unwelcoming atmosphere for newbies. 
    As it is natural through the years many of the regular members dropped out due to losing interest or other issues and there were no fresh members to replace them, because of the stuff explained in previous paragraph. So eventually the size of the community thinned out and it died. Now, 18 years later, I have met one of my best friends in this forum, including my life partner, however what is left of it is a facebook messenger chat with 5 people. The forum is still online, but this is its most recent posts list:

    So, yes, keeping the entry boundary high will result in a long term lasting friendships and really dedicated members. The higher the boundary, the tighter the friendships. However it will also be the most probable certain death of the community - sooner or later people within the borders will leave and the newer ones won't be able to jump high enough. 
    So, it is an extremely delicate balance. I would argue it is probably the most important detail you need to figure out - how hard you want it to be for new members. Do you want to have facebook and twitter login available that will attract a lot of members, but many of them will post thin questions and the percentage of well defined meaningful discussions will drop. Or you want a steeper entry curve, which might lead to have very few really meaningful discussions, but you will eventually lose critical mass and the community will die. Unfortunately you can't have both. 
    To find this balance you need to adhere to your mission statement. On my current forum, I am removing posts that are hostile towards newbies, even though some of them might be fair - a newbie asks a question that has been answered thousand of times, or a newbie asks 5 questions without contributing answers to other peoples questions, etc. This alienates the elders, some of them even might scream "censorship!" and leave, which will be a big overall loss to the community as most of them have invaluable knowledge. However, this is the path I have chosen and I am adhering to it. 
    My niche is travel and I have decided that this is the mission statement of my forum - I want to make self organized travel more popular and reduce the monopoly of travel agencies that shoehorn all people in the same boiler plate travel programs and charge pretty penny for their easily replaceable services on top of that. This means that very often there are newbies that take their first self organized flight and will always ask question about cabin bags size or liquid limits. This definitely dilutes the the discussions, imagine that such basic topics are always popping up on latest list, instead a story from a long self-organized trip from a little known country like Uzbekistan. However, for me I have decided that I want to be newbie friendly instead of elitist. I want to have 10 people that will make their first self-organized trip to Rome (Rome is very easy to organize when you are in Europe - tons of cheap flights, concentrated and easy accessible main attractions, etc.), instead of 2 people that will discuss their Nepal trecks. In the long term, the Nepal guys are the ones that will contribute very unique and quality content to my community, but it doesn't help with the Rome guys who will book with travel agency if they can't find a place that will provide friendly answers to their basic questions. I do want to have it both, really, but it is hard and next to impossible to achieve.
    I do hope to realize a gamification idea I have, which will reward the quality and unique discussions more, I hope it will help. I am in the process of defining the project requirements and will post it here if we can community fund it. We'll see. 
    Very interesting topic. 
  8. Thanks
    jair101 got a reaction from Maxxius in Boundaries & Identity: Building Membership in a Community   
    You need to be careful with the height of the boundary, though. While jumping it might be satisfying and rewarding for the member that will feel accepted, at the same time failing to jump it might leave a lot of potential useful members out. An example from my real life experience:
    I have joined my first forum waaay back in 2001. Back then it was the most popular discussion option in a very specific niche - Formula 1 racing. We had real life meetings and parties, we had many internal jokes incomprehensible for outsiders, we developed strong relationships that last until today. However, entering our club wasn't easy - we really knew our stuff so newbies with basic questions or not well very well presented arguments were often ridiculed - not directly, sometimes with a joke only we can understand, but in the end it created a bit of a hostile, unwelcoming atmosphere for newbies. 
    As it is natural through the years many of the regular members dropped out due to losing interest or other issues and there were no fresh members to replace them, because of the stuff explained in previous paragraph. So eventually the size of the community thinned out and it died. Now, 18 years later, I have met one of my best friends in this forum, including my life partner, however what is left of it is a facebook messenger chat with 5 people. The forum is still online, but this is its most recent posts list:

    So, yes, keeping the entry boundary high will result in a long term lasting friendships and really dedicated members. The higher the boundary, the tighter the friendships. However it will also be the most probable certain death of the community - sooner or later people within the borders will leave and the newer ones won't be able to jump high enough. 
    So, it is an extremely delicate balance. I would argue it is probably the most important detail you need to figure out - how hard you want it to be for new members. Do you want to have facebook and twitter login available that will attract a lot of members, but many of them will post thin questions and the percentage of well defined meaningful discussions will drop. Or you want a steeper entry curve, which might lead to have very few really meaningful discussions, but you will eventually lose critical mass and the community will die. Unfortunately you can't have both. 
    To find this balance you need to adhere to your mission statement. On my current forum, I am removing posts that are hostile towards newbies, even though some of them might be fair - a newbie asks a question that has been answered thousand of times, or a newbie asks 5 questions without contributing answers to other peoples questions, etc. This alienates the elders, some of them even might scream "censorship!" and leave, which will be a big overall loss to the community as most of them have invaluable knowledge. However, this is the path I have chosen and I am adhering to it. 
    My niche is travel and I have decided that this is the mission statement of my forum - I want to make self organized travel more popular and reduce the monopoly of travel agencies that shoehorn all people in the same boiler plate travel programs and charge pretty penny for their easily replaceable services on top of that. This means that very often there are newbies that take their first self organized flight and will always ask question about cabin bags size or liquid limits. This definitely dilutes the the discussions, imagine that such basic topics are always popping up on latest list, instead a story from a long self-organized trip from a little known country like Uzbekistan. However, for me I have decided that I want to be newbie friendly instead of elitist. I want to have 10 people that will make their first self-organized trip to Rome (Rome is very easy to organize when you are in Europe - tons of cheap flights, concentrated and easy accessible main attractions, etc.), instead of 2 people that will discuss their Nepal trecks. In the long term, the Nepal guys are the ones that will contribute very unique and quality content to my community, but it doesn't help with the Rome guys who will book with travel agency if they can't find a place that will provide friendly answers to their basic questions. I do want to have it both, really, but it is hard and next to impossible to achieve.
    I do hope to realize a gamification idea I have, which will reward the quality and unique discussions more, I hope it will help. I am in the process of defining the project requirements and will post it here if we can community fund it. We'll see. 
    Very interesting topic. 
  9. Like
    jair101 got a reaction from Joel R in Boundaries & Identity: Building Membership in a Community   
    You need to be careful with the height of the boundary, though. While jumping it might be satisfying and rewarding for the member that will feel accepted, at the same time failing to jump it might leave a lot of potential useful members out. An example from my real life experience:
    I have joined my first forum waaay back in 2001. Back then it was the most popular discussion option in a very specific niche - Formula 1 racing. We had real life meetings and parties, we had many internal jokes incomprehensible for outsiders, we developed strong relationships that last until today. However, entering our club wasn't easy - we really knew our stuff so newbies with basic questions or not well very well presented arguments were often ridiculed - not directly, sometimes with a joke only we can understand, but in the end it created a bit of a hostile, unwelcoming atmosphere for newbies. 
    As it is natural through the years many of the regular members dropped out due to losing interest or other issues and there were no fresh members to replace them, because of the stuff explained in previous paragraph. So eventually the size of the community thinned out and it died. Now, 18 years later, I have met one of my best friends in this forum, including my life partner, however what is left of it is a facebook messenger chat with 5 people. The forum is still online, but this is its most recent posts list:

    So, yes, keeping the entry boundary high will result in a long term lasting friendships and really dedicated members. The higher the boundary, the tighter the friendships. However it will also be the most probable certain death of the community - sooner or later people within the borders will leave and the newer ones won't be able to jump high enough. 
    So, it is an extremely delicate balance. I would argue it is probably the most important detail you need to figure out - how hard you want it to be for new members. Do you want to have facebook and twitter login available that will attract a lot of members, but many of them will post thin questions and the percentage of well defined meaningful discussions will drop. Or you want a steeper entry curve, which might lead to have very few really meaningful discussions, but you will eventually lose critical mass and the community will die. Unfortunately you can't have both. 
    To find this balance you need to adhere to your mission statement. On my current forum, I am removing posts that are hostile towards newbies, even though some of them might be fair - a newbie asks a question that has been answered thousand of times, or a newbie asks 5 questions without contributing answers to other peoples questions, etc. This alienates the elders, some of them even might scream "censorship!" and leave, which will be a big overall loss to the community as most of them have invaluable knowledge. However, this is the path I have chosen and I am adhering to it. 
    My niche is travel and I have decided that this is the mission statement of my forum - I want to make self organized travel more popular and reduce the monopoly of travel agencies that shoehorn all people in the same boiler plate travel programs and charge pretty penny for their easily replaceable services on top of that. This means that very often there are newbies that take their first self organized flight and will always ask question about cabin bags size or liquid limits. This definitely dilutes the the discussions, imagine that such basic topics are always popping up on latest list, instead a story from a long self-organized trip from a little known country like Uzbekistan. However, for me I have decided that I want to be newbie friendly instead of elitist. I want to have 10 people that will make their first self-organized trip to Rome (Rome is very easy to organize when you are in Europe - tons of cheap flights, concentrated and easy accessible main attractions, etc.), instead of 2 people that will discuss their Nepal trecks. In the long term, the Nepal guys are the ones that will contribute very unique and quality content to my community, but it doesn't help with the Rome guys who will book with travel agency if they can't find a place that will provide friendly answers to their basic questions. I do want to have it both, really, but it is hard and next to impossible to achieve.
    I do hope to realize a gamification idea I have, which will reward the quality and unique discussions more, I hope it will help. I am in the process of defining the project requirements and will post it here if we can community fund it. We'll see. 
    Very interesting topic. 
  10. Like
    jair101 got a reaction from Nebthtet in Boundaries & Identity: Building Membership in a Community   
    You need to be careful with the height of the boundary, though. While jumping it might be satisfying and rewarding for the member that will feel accepted, at the same time failing to jump it might leave a lot of potential useful members out. An example from my real life experience:
    I have joined my first forum waaay back in 2001. Back then it was the most popular discussion option in a very specific niche - Formula 1 racing. We had real life meetings and parties, we had many internal jokes incomprehensible for outsiders, we developed strong relationships that last until today. However, entering our club wasn't easy - we really knew our stuff so newbies with basic questions or not well very well presented arguments were often ridiculed - not directly, sometimes with a joke only we can understand, but in the end it created a bit of a hostile, unwelcoming atmosphere for newbies. 
    As it is natural through the years many of the regular members dropped out due to losing interest or other issues and there were no fresh members to replace them, because of the stuff explained in previous paragraph. So eventually the size of the community thinned out and it died. Now, 18 years later, I have met one of my best friends in this forum, including my life partner, however what is left of it is a facebook messenger chat with 5 people. The forum is still online, but this is its most recent posts list:

    So, yes, keeping the entry boundary high will result in a long term lasting friendships and really dedicated members. The higher the boundary, the tighter the friendships. However it will also be the most probable certain death of the community - sooner or later people within the borders will leave and the newer ones won't be able to jump high enough. 
    So, it is an extremely delicate balance. I would argue it is probably the most important detail you need to figure out - how hard you want it to be for new members. Do you want to have facebook and twitter login available that will attract a lot of members, but many of them will post thin questions and the percentage of well defined meaningful discussions will drop. Or you want a steeper entry curve, which might lead to have very few really meaningful discussions, but you will eventually lose critical mass and the community will die. Unfortunately you can't have both. 
    To find this balance you need to adhere to your mission statement. On my current forum, I am removing posts that are hostile towards newbies, even though some of them might be fair - a newbie asks a question that has been answered thousand of times, or a newbie asks 5 questions without contributing answers to other peoples questions, etc. This alienates the elders, some of them even might scream "censorship!" and leave, which will be a big overall loss to the community as most of them have invaluable knowledge. However, this is the path I have chosen and I am adhering to it. 
    My niche is travel and I have decided that this is the mission statement of my forum - I want to make self organized travel more popular and reduce the monopoly of travel agencies that shoehorn all people in the same boiler plate travel programs and charge pretty penny for their easily replaceable services on top of that. This means that very often there are newbies that take their first self organized flight and will always ask question about cabin bags size or liquid limits. This definitely dilutes the the discussions, imagine that such basic topics are always popping up on latest list, instead a story from a long self-organized trip from a little known country like Uzbekistan. However, for me I have decided that I want to be newbie friendly instead of elitist. I want to have 10 people that will make their first self-organized trip to Rome (Rome is very easy to organize when you are in Europe - tons of cheap flights, concentrated and easy accessible main attractions, etc.), instead of 2 people that will discuss their Nepal trecks. In the long term, the Nepal guys are the ones that will contribute very unique and quality content to my community, but it doesn't help with the Rome guys who will book with travel agency if they can't find a place that will provide friendly answers to their basic questions. I do want to have it both, really, but it is hard and next to impossible to achieve.
    I do hope to realize a gamification idea I have, which will reward the quality and unique discussions more, I hope it will help. I am in the process of defining the project requirements and will post it here if we can community fund it. We'll see. 
    Very interesting topic. 
  11. Like
    jair101 got a reaction from ParkerPhoto in Gamification for your community   
    Gamification is seriously lacking. While the described feature are nice, they are far from being ideal.
    Winning most likes for the day does not make you the most valuable, more often it makes you the guy that posted the funniest meme in the humor section. We need a serious, customizable rating system that can be tuned up to objectively rate the members and their contributions. 
     
    @Matt - I know you are lurking in TAZ, this is a nice thread with some ideas: https://theadminzone.com/threads/determining-your-best-members-with-data.143807/#post-1120746  
  12. Like
    jair101 got a reaction from rgf100 in Test drive Invision Community 4.4 now!   
    I hate the gif thing, I really do. Call me old with my 36 years, I don't care. I am definitely not enabling this on my community and I do hope the gif fest thats been here for the last few days will eventually be subdued. 
  13. Like
    jair101 got a reaction from JustHatched in Test drive Invision Community 4.4 now!   
    I hate the gif thing, I really do. Call me old with my 36 years, I don't care. I am definitely not enabling this on my community and I do hope the gif fest thats been here for the last few days will eventually be subdued. 
  14. Like
    jair101 got a reaction from MediaDiGi in Test drive Invision Community 4.4 now!   
    I hate the gif thing, I really do. Call me old with my 36 years, I don't care. I am definitely not enabling this on my community and I do hope the gif fest thats been here for the last few days will eventually be subdued. 
  15. Like
    jair101 got a reaction from GlenP in Test drive Invision Community 4.4 now!   
    I hate the gif thing, I really do. Call me old with my 36 years, I don't care. I am definitely not enabling this on my community and I do hope the gif fest thats been here for the last few days will eventually be subdued. 
  16. Like
    jair101 got a reaction from Millipede in Test drive Invision Community 4.4 now!   
    I hate the gif thing, I really do. Call me old with my 36 years, I don't care. I am definitely not enabling this on my community and I do hope the gif fest thats been here for the last few days will eventually be subdued. 
  17. Like
    jair101 got a reaction from Adriano Faria in Test drive Invision Community 4.4 now!   
    I hate the gif thing, I really do. Call me old with my 36 years, I don't care. I am definitely not enabling this on my community and I do hope the gif fest thats been here for the last few days will eventually be subdued. 
  18. Like
    jair101 reacted to Daniel F in 4.4: Extend Invision Community with the REST API   
    This was already implemented for 4.3 🙂
     
     
  19. Like
    jair101 got a reaction from Matt in 16 Community ideas to ring in the holidays   
    Naturally, the gifts are themed to the theme of the community, which is travel. You have gifts bought from all over the world, you get stylish books with nice pictures, bottles of wine, etc, etc. With a few exceptions the gifts are very thoughtful and nice. And the gifts can be very personal too - you can understand a lot for someones personality if you are active in the same community. One example - someone was raving about some pancakes he/she ate somewhere around the world, another member said how she used to make great pancakes, but she doesn't have a pancake pan since she moved to a new apartment...her secret santa gift was brand new pancake pan. So yeah, it can be very fun and entertaining for the members themselves, but also for the community as a whole. 
    Its a bit tiresome to organize, but you don't need to push it more then needed 🙂 Member interviews can be alienating (tried that too, unrelated to secret santa), because many people prefer to be closed off online, which nowadays is understandable. Or at least they prefer to be open on their own terms, not being forced by an interview. If you have a tight fun community, things will work themselves out. 
  20. Like
    jair101 got a reaction from Matt in 16 Community ideas to ring in the holidays   
    Something we do each year is Secret Santa between members. Yes, with real gifts, mostly with a symbolic value, like 15$ recommended value. It adds greatly to the holiday spirit. You might think that there will be many people trying to cheat and get a present without sending one, but we had only 1 such case for all these years and more then 100 participants per year. 
    I highly recommend it. 
  21. Like
    jair101 got a reaction from Joel R in 16 Community ideas to ring in the holidays   
    Naturally, the gifts are themed to the theme of the community, which is travel. You have gifts bought from all over the world, you get stylish books with nice pictures, bottles of wine, etc, etc. With a few exceptions the gifts are very thoughtful and nice. And the gifts can be very personal too - you can understand a lot for someones personality if you are active in the same community. One example - someone was raving about some pancakes he/she ate somewhere around the world, another member said how she used to make great pancakes, but she doesn't have a pancake pan since she moved to a new apartment...her secret santa gift was brand new pancake pan. So yeah, it can be very fun and entertaining for the members themselves, but also for the community as a whole. 
    Its a bit tiresome to organize, but you don't need to push it more then needed 🙂 Member interviews can be alienating (tried that too, unrelated to secret santa), because many people prefer to be closed off online, which nowadays is understandable. Or at least they prefer to be open on their own terms, not being forced by an interview. If you have a tight fun community, things will work themselves out. 
  22. Like
    jair101 got a reaction from Joel R in 16 Community ideas to ring in the holidays   
    Something we do each year is Secret Santa between members. Yes, with real gifts, mostly with a symbolic value, like 15$ recommended value. It adds greatly to the holiday spirit. You might think that there will be many people trying to cheat and get a present without sending one, but we had only 1 such case for all these years and more then 100 participants per year. 
    I highly recommend it. 
  23. Like
    jair101 got a reaction from Daniel F in 16 Community ideas to ring in the holidays   
    Something we do each year is Secret Santa between members. Yes, with real gifts, mostly with a symbolic value, like 15$ recommended value. It adds greatly to the holiday spirit. You might think that there will be many people trying to cheat and get a present without sending one, but we had only 1 such case for all these years and more then 100 participants per year. 
    I highly recommend it. 
  24. Like
    jair101 reacted to Joel R in 7 ways to nurture new members and encourage more participation   
    To anybody who comes across this IPS article, I strongly encourage you to try "Love Our Lurkers" week as outlined in the DigitalMarketer blog: https://www.digitalmarketer.com/blog/activate-community-members/
    Suzi Nelson is now Community Strategist at Facebook.
    I recently conducted the "Love Our Lurkers" week in my Invision community in October.  I saw some amazing results as measured by the Statistics module in the ACP:
    25% more community activity (includes activity like reactions) 40% more posts (specific to forum discussion) 140% more members who visited More importantly, I got real and sustained activity across the board from all levels of membership:  
    Activation of inactive members - I had inactive members pop out of the woodwork, and they’re now some of the biggest posters on a daily basis. Activation of new members - One of the nice side effects is that new members got a 5 day blast, and because they didn’t know any better, I’m seeing a sustained increase of activity from the very beginning of their membership. Higher activity of existing members - I’ve been lucky to have some strong members who regularly check-in and post, but they’ve stepped up their activity both during and after the Lurker week. Higher check-ins from lurkers - One of the most interesting insights is that, in addition to getting active participation from prior lurkers, I had many more members login
  25. Haha
    jair101 got a reaction from Mack_au in 4.4: Animated GIFs   
    Couldn't care less about the GIFs, but this one is exciting:
    Edit: OK, let me express my emotions about this post with gif as requested:

     
     
     
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