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Brian A.

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  1. Like
    Brian A. reacted to Ryan Ashbrook for a blog entry, 4.5: Language System Updates   
    Ever since Invision Community 4.0, there has been a huge focus on making communities multi-lingual by providing translation features inside the AdminCP.
    We have received a lot of feedback on our multi-lingual and translation tools over the past year, and we're happy to announce these new features coming to Invision Community 4.5.

    Pages Phrase Tools
    If you have the Pages application, you can also use these phrases in HTML pages and HTML Blocks without needing to visit the translation tools area. Simply use the tag editor in the sidebar when editing a page or block's contents.



    The new phrases sidebar options
    You can quickly create new multi-lingual phrases by clicking the + icon.

    The new add phrase dialog
    Additionally, WYSIWYG Blocks have now been made translatable, so you can now create WYSIWYG blocks that will display their content in specific languages.
    Translation Tools
    Language pack creators can now set a version update URL which is checked to notify admins within the AdminCP that an update available, just like the theme system. This is a great way to notify customers when fixes are available.

    Finally, you can now quickly add a new phrase from the Translation Tools page without the need to use the developer tools.

    The new "Add Phrase" option

    These little changes should make a huge difference in your workflow, and make it easier than ever to create fully multi-lingual pages throughout your site.
  2. Like
    Brian A. reacted to Rikki for a blog entry, 4.5: Introducing our updated default theme   
    If you've been around Invision Community for a while, you'll know our frontend default theme hasn't significantly evolved since the early days of 4.0. Indeed, the last significant refresh came with 4.2.
    With the upcoming release of 4.5, we wanted to revisit the default theme and give it a facelift for 2020, as well as make incremental improvements to the underlying codebase as a stepping stone to a bigger re-engineering in a future version.
    In this entry, I want to talk a little about some of the design decisions that went into building the new theme.
    Goals
    Redesigning for the sake of it is never a good idea, so we first laid out what we wanted to achieve:
    A brighter UI with more saturation & contrast and simpler overall color scheme Improved typography Better, more consistent, spacing around and between elements, especially on mobile Better logical grouping of sections of each page Reducing underutilized links/buttons on the page and finding alternative ways of making them available Improving how post states are displayed Modernizing and enhancing the underlying code that powers the default theme Let's talk a little about each of these.
     
    Brighter UI
    The most obvious change will be that our default colors are brighter and more saturated than before. Before making any changes, we first created a color scale for both neutrals and the brand color (blue, of course). This gave us a flexible but consistent palette of colors to choose from, with appropriate contrast built in. Neutrals have a touch of blue too to avoid seeming washed out.
    We've simplified the style, in particular reducing reliance on background colors to differentiate sections within cards (a card essentially being an ipsBox, for those who are familiar with our framework). Instead, we use spacing, borders and appropriate typography to achieve visual separation.

    Brighter default colors
     

    Simplifying the UI by removing block backgrounds
     
    Improving typography
    We've felt our typography has been somewhat muddled for some time - with a mixture of sizes, weights and colors used depending on the particular context.
    The first step to improving it was to create a typography scale that we could refer to and implement, to ensure we remained consistent throughout the product.

    Our typography scale
    (The keen-eyed amongst you may also notice we've switched our default font to Inter. Inter is a fantastic open source font that is ideal for text on the web, and was recently added to the Google Web Fonts project making it super simple for us to incorporate it into our default theme.)
    We've been much more deliberate about applying type styles, especially for titles, ensuring that they are always visually distinct from surrounding text. We've done this through both color and weight. As a result, pages should instinctively feel more organized and logical than before.

    An example of improved typography, from the Downloads app
     
    Improved spacing (especially on mobile)
    We identified that spacing (padding and margins) needed some improvement. A lot of spacing values were arbitrary and inconsistent, leading to poor visual harmony across any given page.
    Most troubling of all, on mobile sizes we simply halved desktop padding values. While this was a reasonable approach in the days of phones with small screens, it has felt decidedly dated for some time. Phone screens are now typically larger and able to accommodate roomier UIs without appearing comical.
    In 4.5, we have done away with that approach, and the impact was immediate. Mobile sizes now get a much more pleasant interface, with elements having room to breathe. In addition, we've also made most cards full-width to provide additional breathing space for content.

    Posts can finally breathe on mobile
     
    There are numerous other tweaks across the product too: default spacing has been increased a little, data tables (e.g. topic listing) get extra vertical spacing, and spacing between elements has become more consistent.
     
    Improved grouping of related elements
    Prior to 4.5, most content areas existed inside cards. However, one notable exception to this was page headers and as a result, they could feel particularly disorganized, especially for users who had many controls in this part of the page (such as staff).
    To solve this problem, we've developed a new, standardized design for content item page headers, giving them their own cards and consistent button placement.

    Topic view header
     
    Some areas don't necessarily fit into the same design pattern above. In those areas, we've tweaked styling to suit the context, while still adhering to our overall aesthetic.

    Calendar header

    Messenger conversation header
     
    Reducing underutilized links/buttons
    Finally, another area we identified as needing improvement is the abundance of tools, made up of links and buttons, across pages. Many of these are only used occasionally and so would be better moved out of the main view to simplify the page.
    Two particular areas we focused on were share links and postbits (both forum posts and comments in other apps).
    Research shows social share links are used by a vanishingly small percentage of users, so even though they were at the bottom of the page, it was unnecessary to make them so prominent (given their eye-catching colors). To solve this, we've added a share link to the page header, with the social network links themselves in a popup menu. The result is ideal: sharing functionality is unobtrusive but obvious.

    Share links in content items
    Comment areas have also suffered from 'button creep' over the years. A typical comment will contain a report link, a share link, a quote link and multiquote button, reactions, plus IP address, checkbox, edit and options links for certain users. That is a lot of visual noise around the important part: the content.
    We've therefore simplified comment boxes as much as is reasonable. Reporting and sharing comments/posts is now available in the post options menu, as are any tools for the author/staff. Quoting and reacting are two primary interactions for users, so they of course retain their position in the control bar.

    Simpler postbits, even for staff
     
    Improving post states
    Posts/comments in Invision Community can have many states - sometimes more than one. Posts can be hidden/unapproved, popular, recommended, solved (new in 4.5!) or highlighted because of the author's group. It's always been a challenge to indicate these statuses well.
    In previous versions, we added a border but the most prominent indicator was a flag in the top-right corner of the post. This had three problems:
    Due to the lack of space (thanks to report/share links), showing more than one flag was difficult. Showing any flags on mobile was messy because of the space constraints. The meaning of the flags was not obvious, especially to new users. Group-highlighted posts had no flag, just a border, which made them even more difficult to understand. With the top-right corner of posts now tidied up and free from fluff, we were able to much more effectively use this space to indicate post statuses.
    In 4.5, posts and comments will show badges when they have a particular status, as well as a more attractive semi-transparent border. For group-highlighted posts, we show the group name instead (the colors of this highlight are still controllable via theme settings).

    A post with two states: group highlighted and popular
    This works much better on mobile too, where the status badges get the prominence they deserve:

    Mobile post statuses
     
    Modernizing the underlying code
    I wrote about the technical improvements behind the theme in a previous entry. If you're a theme designer or edit the theme for your own community, go and check it out now!
     
    Wrapping up
    As well as these large-scale concepts, you'll notice many other smaller enhancements as you start using the new theme.
    I've shown some snippets of pages in the screenshots above, but I've included some full-page views below so you can see the overall aesthetic and how these pieces fit together.
    Modernizing and refreshing our default theme has been needed for some time, but we view this as just a stepping stone to future work that will be reserved for a major version bump, and we're excited to figure out where we go next.
     
    Screenshots
      
    Desktop forum views (click to expand)
     
        
    Mobile forum views (click to expand)
     
     
    Activity streams & messenger (click to expand)
     
  3. Like
    Brian A. reacted to Matt for a blog entry, 4.5: Forum View Updates   
    Invision Community has had different view modes for a good number of years.
    Forum grid view was added to create some visual interest when listing forums, and we've had expanded and condensed view modes in streams since they were introduced.
    We've taken both of these views a step further in Invision Community 4.5
    Forum Grid View
    To create even more visual interest, the grid view now allows you to upload, or choose a stock image for the header. This instantly makes for a more dynamic and inviting forum list.

    The new grid view image headers
    You can choose an image from the Admin CP when creating or editing a forum.

    Choose a stock photo, or upload your own
    Topic List View
    For the topic list view, we have taken inspiration from our stream view options to introduce a new 'expanded' view mode, which displays a snippet of the first post.

    The new expanded topic list mode
    This immediately entices you to engage with the topic because you can read part of the post without having to click inside to see if it interests you.
    This is controlled via the Admin CP, where you can choose the default view, or turn off the new view completely.
    Other Changes
    You may notice a few other subtle changes in these screenshots. The first is that we now included the follower count as a metric on both the forum grid view and the topic expanded view modes. The number of followers is usually a good indicator of how others perceive the value of the content. A higher follower count generally means a more engaging topic or forum.
    You can also see that we've switched to a short number format to keep the displays clean. Instead of say, "2,483 posts", it will merely say "2.5k posts". Reducing visual clutter is always crucial to maintaining a clean user interface.
    We hope that you find these new view modes useful and that they make your community even more vibrant!
  4. Like
    Brian A. reacted to Matt for a blog entry, 4.5: Notification Improvements   
    Notifications are a crucial feature in enticing members back to your community to read updates and post their replies.
    It makes sense that there should be as little friction as possible when setting up notifications. We want to encourage members to enable notifications relevant to them.
    The current notifications form in Invision Community is functional but overwhelming and confusing for new members.
    Thankfully, we have simplified it to make it clear what notifications are available and which you have enabled currently.
    This new settings page also includes support for our new mobile app and links to remove all email notifications.
    Notification Emails
    Notification emails are essential to re-engage a member. However, we found that when the email contained all of the post content return visits were not as frequent because the email provided all the information the member needed.
    In Invision Community 4.5, we've added an option to truncate the content of the email to encourage curious return visits and to reduce the chance that a confused member will attempt to post a reply via the email!

    What does the rest say?!
    Download's Notifications
    To receive notifications of new file updates it was previously necessary to follow files. This meant that you would also be notified of reviews and comments even if they were of no interest to you. From 4.5 we have added a separate button (send me version updates) so you have more control over the notifications you receive. 

    Send me version updates
    We've plenty of new features yet to announce for Invision Community 4.5, but improvements to common features make our lives a little easier and are just as welcome!

    Are you looking forward to finally making sense of notification choices? Let us know below!
  5. Like
    Brian A. reacted to Matt for a blog entry, Invision Community: A decade in review   
    When the clocks strike midnight on New Year's Eve, we will enter the third decade of producing Invision Community.
    A lot has changed since we set up in 2002. Our team has grown and our product matured. In a world where online startups explode and die within a few years, we're something of an anomaly.
    We still have the same love and passion for creating the very best tools to build a community, and we have always ensured that Invision Community is in touch with modern demands.
    This decade has seen Invision Community go from strength to strength. In 2010 we were one of many forum systems catering to smaller niche audiences. In 2019 we're powering discussion for many international and well-known brands.
    Online habits may have changed in this time, and social media may have swallowed up smaller informal communities, but the need for independent community platforms remains strong.
    2020 will see us release 4.5 which will bring another round of essential updates to existing features and a fresh batch of new features.
    But first, let us climb inside our Delorean, rewind the clock to 2010 and start from the beginning.
    As the sun rose on 2010, Bruno Mars was singing about parts of the human face in "Just the way you are", Katy Perry irritated Microsoft Word's spellchecker with "California Gurls", and CeeLo Green was trying to "Forget you" (at least in the radio edit).
    Christopher Nolan's boggled all our minds with Inception, James Franco lost the ability to clap in 127 Hours, and Colin Firth stammered his way through The Kings Speech.
    Steve Jobs unveiled the iPad to a collective snort, moderate derision and questions over just how useful a giant iPhone will be.
    President Obama, just a year into office warns of "Snowmageddon" that eventually dumps up to 40 inches of snow on the east coast of the United States.
    We lost comedy legend Leslie Nielsen (we'd never dream of calling him Shirley), and we gained a small child named Ryan who in just nine years would be earning $29,000,000 by opening boxes of toys on YouTube.
    62% of us were using Internet Explorer to the chagrin of most web developers who wished that Chrome's 5% market share was more significant.
    Facebook celebrated its sixth year by reaching 400 million users (a far cry from the 2.5 billion it currently has). Twitter, just four years old hits 30 million monthly active users (and none of them talked about fake news).
    And how about Invision Community?
    2010
    We hit 2010 running by releasing numerous updates on IP.Board v3.1, including finally using long-established web standards, and share features now that "social networking is all the craze these days" noting that "friends and colleagues often share similar interests, after all."
    How innocent we all were in 2010.

    IP.Board 3.0
    Back then, each product had its own name and release cycle. IP.Gallery's new features included being able to rotate images by 90 degrees. Honestly, people used to go crazy for this stuff.
    In May, we released a brand new application called "IP.Commerce". A few months later we renamed it "IP.Nexus" and years later, it was changed back to "Commerce". Naming things is hard.
    The announcement contained exquisite details such as "It's hard to say when it'll be available" and "we don't know how much it will cost". We were so sure that it would be accepted positively, we removed the ability to post comments to the blog entry.
    As summer turned to autumn and the end of the year loomed large, we released news about a significant update to Gallery called "IP.Gallery 4.0" which pre-dates Invision Community 4 and confused customers for years (so IP.Board 3 works with IP.Gallery 4, but IP.Board 4 works with Gallery 4?). Numbering things is hard too.
    The last blog entry was about an app called 'IP.SEO' that I had utterly forgotten existed. It was written by Dan who once locked Lindy out of his own datacenter, but we don't talk about that.

    I don't even remember this website
    2011
    Charles opens the year by managing expectations for IP.Board 3.2 by outlining our three key goals (promotion, usability and modernization). The last one was us removing the "back to top" button and then spending the next eight years explaining why we removed it.
    Our spam monitoring service processed 300,000 requests in the first two weeks of 2011. 30% of these requests were deemed to be spam and blocked (0.1% was probably an administrator registering 50 fake accounts before being banned from their own site).
    I posted about "exciting new technology" in our new "WYSIWYG" editor (although what you see is sometimes close to what you get) would be more appropriate but slightly less catchy. We spent the next eight years explaining why no one uses BBCode anymore to almost everybody.
    Brandon closed out the year with a blog promising "new toys" for IP.Content 2.3 (now called Pages, keep up!) which promises a "who's online" widget and a "shared media field" that was not only complicated to explain, but also use.

    IP.Board 3.2 in all its glory
    2012
    We start the year with news on IP.Board 3.3. This release was to feature essential updates such as the "Remember me?" checkbox on the login form and emoticons in signatures.
    Despite being constantly told that we don't take SEO seriously, we round up the latest serious SEO changes including tags, soft 404s and micro schema.
    We also celebrated our tenth year in business.
    Something terrible must have happened to one of our competitors because we asked if you'd like to switch to IPS.
    The year ends with IP.Board 3.4 being released for beta testing. This being a rare year where we release two major versions in less than 12 months.
    2013
    Brandon has eight coffees and tries to explain what it's like to be a developer: "us developers are a strange bunch. We have a lot of crazy thoughts that just don't make sense to anyone else. Our brains are wired differently. We get from point A to point B by going around point Z and bouncing off point M first.", he closes the blog entry by urging you to ignore us.
    The big news is that work on 4.0 is officially underway! Don't get too excited, releasing two major versions in 2012 clearly fatigued us as "IPS Community Suite 4.0" is not released until June 2015, over two years later.
    4.0 was our first complete rewrite in years. We threw out all our stable and tested code and started over with an empty editor. It was a vast undertaking that consumed us completely. The result was worth it as we had a new modern framework that still serves us today. But we're getting ahead of ourselves a little.
    Back in 2013, Mark talks about trees. Not the kind you find laying around in forests, but rather the programmatic type. It's just a way for Mark to show off how beautiful his code is.
    IP.Board 3.4 still gets many updates (along with IP.Gallery, IP.Blog, IP.Content, IP.Downloads and IP.Address (ok that last one was made up)).
    We spend the year talking about various new things in 4.0, including a new-new editor and various special features (and no one noticed we started calling it "IPS Social Suite 4.0" - it just rolls off the tongue!)
    I introduce the new theme engine for 4.0, and this time, my code is not deleted by Mark (true story).
    2014
    We didn't know it at the time, but 2014 was not the year that IPS Social Community Suite 4.0 (naming things is hard) will be released. Still, Rikki talks enthusiastically about "extending JS controllers and mixins"  a way of coding so complex, to this day you can count the number of people who truly understand it on one of Rikki's fingers because it's only Rikki that understands it.
    Determined not to be outdone in the confusing customers' stakes, I go on about how important it is to convert your database to UTF-8 when upgrading from 3.0.
    As 2014 neared its inevitable end, we did manage to put up a pre-release testing site and release Beta 1 a release so unstable; it makes the current political climate look absolutely peachy.

     IPS Community Suite 4.0 (Preview)
    2015
    Finally, the year that 4.0 is to be released! We released six betas and a few release candidates before nervously hovering over the 'release' button (actually it's a collection of git commands and 'to the letter' instructions I ignore).
    After a  year of training customers to call our forthcoming release "IPS Social Suite 4.0," we release it as "IPS Community Suite 4.0". Lindy writes a lengthy blog article that sounds like a cross between a technical discussion of the Brother 8987-A printer and an award acceptance speech.
    Quite frankly, after nearly two years of development, we're just relieved to have finally released it.
    The year is spent refining and fixing 4.0 and culminates in the news of 4.1, where we add activity streams and a menu manager. We also talk about the new-new-new editor.
    December 16th marks the time that IP.Board 3.4 officially dies as we declare it "end of life" and no longer support it. That shiny new release we were excited to talk about in 2012 is finally put out to pasture. The last we heard, IP.Board 3.4 moved to a farm and is doing well.
    2016
    Now that IP.Board 3.4 is end of life; we do the sensible thing and make a few minor IP.Board 3.4 releases to improve security.
    IPS Social.. sorry, Community Suite hits version 4.1.17 (confusing Lindy) before the year is done with many new improvements, including embeds, warning notes and the new leaderboard.
    We're still mostly undecided what to call the product, so we avoid trying in all our blog entries.
    In fact, looking back, it's quite remarkable how often we changed the name of our product. You'd be forgiven for thinking that it was a robust and well-considered attempt to prevent Google from serving up relevant search results and to confuse potential customers.
    We find time to update our own website and introduce a new developer's area.
    2017
    Barely 16 days into the new year, and we release news of the two-factor authentication feature added to IPS Community Social Invision IP.Board Suite 4.1.18.
    When spring has sprung, Charles drops the news that we're working on 4.2, the main feature being a screenshot of the Admin CP log in. We promise that you will love it and that it will be released mid-2017.
    Updates come thick and fast. Calendar event reminders, content messages, recommended replies, letter profile photos device management and delayed deletes all make the blog.
    Still not convinced that people take us seriously when we say we're committed to SEO, we post about more SEO improvements.
    This time, we talk about implementing JSON-LD, rich snippets, pagination tags and more.
    We also squeeze another one in about the new-new-new-new editor.
    We overhaul our own blog (using Pages because that's how we roll) and I start a hilarious series of blog entries where I troll our own team. Everyone including me loses interest early on in 2019.
    During April, we do the sensible thing and change the name of our product once more. IPS Community/Social Suite 4.1 is out, and Invision Community 4.2 is in.
    Just to recap: IBForums > IPB > IP.Board > IPS Social Suite > IPS Community Suite > Invision Community.
    You're welcome search engines!
    As promised, we release Invision Community 4.2 around the middle of the year. Well done, everyone! We finally hit a release date!
    As is now tradition, we end the year with news of our next big release Invision Community 4.3 (and tease the new emoji feature). We also calm nerves about Europe's endless fascination with regulation (it's this kind of joke that caused Brexit you know) and wrote up a guide on GDPR.
    2018
    Phew. We're almost there, dear reader. If you skimmed through most of the blog to this point and expected me to finish with a bang, you'll be disappointed.
    We start 2018 at full speed releasing feature news on Invision Community 4.3 including emoji, OAuth, community moderation, REST API, subscription manager, announcements and more.
    Oh and we hit our sweet sixteenth birthday in February!
    We release Invision Community 4.3 in April to rapturous applause after a short beta testing period. We all agree that 4.3 was a great stable release which instantly makes the developers nervous.
    Towards the end of the year, we announce that work has begun on Invision Community 4.4. We talk about new features such as GIPHY integration, AdminCP notifications, Post Before Registering, Commerce Updates and more.
    Still not sure if we care about SEO? Well, how about another blog entry on SEO?
    The only thing missing this year is a new update on our editor.
    2019
    And we arrive back home in 2019. A week into January and I pull the massive twist that we're using Invision Community 4.4 on our own community. It's not quite up there with "Bruce Willis is a ghost" though.
    In March we write up a case study on The Trevor Space, an LGBTQ charity set up to prevent suicide and to provide crisis intervention. TrevorSpace commends Invision Community for allowing anonymity online which isn't possible with social media.
    Rikki drops a bombshell in September when he announces that we're actively working on native iOS and Android apps for Invision Community. Apparently mobile is a thing now.
    November starts a series of blog entries talking about our new upcoming release, Invision Community 4.5. We talk about the Admin CP overhaul, Club Pages, RSS Feed Improvements and Club improvements.
    And here we are. Right up to date. This decade may have only taken us from IP.Board 3.1 to Invision Community 4.5, but it really has seen a massive change in the company we are, and the industry we are in.
    We have seen the inception, rise and stumble of social media. While it's true that forums are no longer the preserve of Star Trek fans obsessing over continuity errors and informal communities have been absorbed by Facebook and friends, spaces that you completely own to host discussions are still very much in demand.

    Invision "Chameleon" Community in 2019
    Over the past year or so we've seen a sustained rise in the demand for independent communities. Brands especially like that you own your data and can use it to gain insights into customer habits. Just this year, we've launched communities for LEGO, HTC, Sage, Mattel, Gibson Guitars, Squarespace, and many more.
    We are constantly evolving Invision Community (assuming we stick with that name) to be at the very centre of your online presence. We have tools to add discussion comments to any page of your site, to embed widgets with a few lines of code. We want to showcase your community throughout your site by adding multiple touchpoints to take your customers on a journey with you. Our native apps will offer new and exciting ways to interact with a community via new interfaces.
    As we move into our third decade, I can only see a resurgence for independent communities as we tire of the crushing intrusion of social media. We give away so much of our attention, time and information for very little reward.
    We have never been more divisive and fiercely tribal.
    It's time to come back together to discuss a topic with care and thoughtfulness. It's time to allow our personalities to take a back seat and let considered discussion live again.
    And we'll be here doing what we have always done; creating the very best community platform possible.

    I'd love to know when you joined us on this crazy ride. Was it before or after 2010?
  6. Like
    Brian A. reacted to Mark for a blog entry, 4.4: AdminCP Notifications   
    Do you recall that scene in Harry Potter where young Harry is sitting in his Uncle’s living room when hundreds of letters from Hogwarts burst through the fireplace, filling the room?
    Sometimes, when you log into the administrator’s control panel, it can feel a bit like that.
    As the administration control panel has evolved, there has been more of a need to display notifications, alerts and warnings to the administrators.
    There are several things which may require an administrator's attention which may show a notice on the AdminCP dashboard, a banner on the community, or send an email. For example:
    When a new version of Invision Community is released. A new member registers and requires administrator validation. A configuration issue is detected, for example if dangerous PHP functions are enabled on the server. There are items Commerce which require manual action, such as transactions pending manual approval or items to be shipped. Up until now, each such area would manage how these notifications show and are sent independently. In 4.4 we have introduced a new section of the AdminCP which shows all things which require administrator attention in one place, easily accessible from any AdminCP page.

    AdminCP Notification Menu
    Clicking on any of these notifications will take you to the relevant area of the AdminCP, or there is also a full-screen Notification Center which allows you to quickly take common actions such as approving members.

    AdminCP Notification Center
    While the best approach is to take the appropriate action (which will automatically dismiss the notification) so you always have an empty Notification Center, most notification types can be hidden, either temporarily on a per-notification basis by clicking the cross in the top-right, or administrators can hide all notifications of a certain type from their individual settings. Administrators can also choose which type of notifications to receive an email notification about.

    Notification Settings
    Each notification has a severity indicated by the coloured bar on the side and certain notifications can also show banners either across the AdminCP, or also on the front-end (to administrators).
    Notifications group automatically (so for example, if there are 5 members pending approval, you will see 1 notification rather than 5 separate ones) and where appropriate each administrator can choose if they want to receive a single email, or a separate email with each occurrence.
    Now you won't miss an invitation to Hogwarts, or anything important again.
    This is a blog about our upcoming Invision Community 4.4 release, due later this year.
  7. Like
    Brian A. reacted to Matt for a blog entry, Happy 16th Birthday To Us!   
    This month, we turn sweet sixteen!

    We made our own card this year.
    I know, it's hard to believe with our youthful looks and energetic personalities, but it's true. Charles and I have known each other longer than I've known my own children and we still make each other laugh on a daily basis.
    Over the past 16 years we've seen a lot of trends come and go.
    When we started, AOL dial-up was the preferred method of choice (and probably the only method of choice). Compuserve were flying high and I think I'll stop this walk down memory lane before I turn into my own grandfather and start talking about how things were better in my day.
    A lot has changed. We've seen the rise of social media and how it disrupted habits. We've seen MP3 players become iPods, and iPods become iPhones and iPhones become iPads (other digital devices are also available).
    It's crazy to think that our company pre-dates Facebook, Twitter and Youtube.

    Click on this image to see it unless you have excellent eyesight
    We're still here because we are always innovating and adapting. The software we're working on right now is vastly different from the one we started out with. And that is how it should be. We listen to our customers and we implement the great ideas.
    Of course, we'd not have lasted a year without our customers. We're genuinely thrilled to still be doing a job we love and serving customers who have trusted their community with us.
    Thank you all for choosing us and we're looking forward to the next 16 years.
  8. Like
    Brian A. reacted to Stuart Silvester for a blog entry, 4.3: Announcements   
    We have a very important announcement to make!
    There are times where you need to get the attention of your visitors. You might be closed on certain days of the year, performing server maintenance (if you are consider our Cloud Plans, they're excellent) or running a competition.
    Invision Community has always had an announcements feature baked in, but we felt it could be improved.
    Okay, maybe this feature isn't as flashy as some of the others we're introducing in 4.3, but these useful features should make managing your community easier.
    The new look announcement feature replaces the old widgets enabling you to display customisable announcements in any of the following locations;
    Top of the page Above the page content In the sidebar
    The three new announcement locations
    Each location has some slightly different features; the page top banner is dismissible by the member if they no longer want to see it, whereas the banner above the content and the sidebar announcements cannot be dismissed.
    Most of the original customisable features are still available, including the ability to select which applications and pages show certain announcements and which member groups can see them. Combining this with the three new locations gives you much more flexibility for different types of announcements and we've also included the option to customise the color of the announcement.

    New customisable options
     
    The announcements have also been improved to contain more information. Rather than showing an unformatted snippet along side the title, announcements can now be tapped to open a modal showing any further details.

    Modal showing announcement content
    We hope you'll enjoy these useful improvements in Invision Community 4.3. Stay tuned for further announcements (pun intended)!
  9. Like
    Brian A. reacted to Mark for a blog entry, 4.3: AdminCP Member Profiles   
    Viewing and editing a member is probably one of the most frequently used features of the AdminCP. With the design unchanged for many years, and the tabbed interface starting to grow unwieldy, it was due for some love. We have not only dramatically improved the design but added many new features.

    New AdminCP Member Page
    Let's look at some of the improvements:
    Easy Toggle between Member and Customer View
    If you have Commerce installed, you can now toggle between "Member View" (which shows the screen above) and "Customer View" (which shows the current customer page in Commerce with the user's purchases, invoices, etc.). This makes it much easier to view all of a member's information in one place.
    If you don't have Commerce installed, the top tab bar will not show.
    Basic Information
    The pane in the top-left shows the member's basic information like name, email address and photos. You can now reposition a member's cover photo and crop the profile photo (functions previously not available in the AdminCP). To change the display name or email address, you just click and hold on the information and a textbox appears. The buttons below allow you to merge, delete, sign in as, and edit the preferences or password for the member.
      
    Basic Member Information Pane
    In addition, this pane lists any social networks the user is logged in with. It shows you the member's profile photo and profile name on that network (for example in this screenshot, it is showing my Facebook profile's photo and name) and for many networks you can click on this to be taken directly to their Facebook/Twitter/etc profile. You can also edit the syncing options for the method and unlink the accounts, features which weren't available previously.
    If you have Commerce installed, there is also an indicator if the user has an active subscription.

    A member with an active subscription
     
    Alerts
    If a member is validating, banned, flagged as a spammer, or locked, a large banner will display drawing your attention to this. For validating and banned, it will explain exactly what the status is (for example, if they haven't responded to the validation email yet versus they are awaiting admin approval, or if they have been banned manually versus are in a group without permission to access anything).

    A member that has been locked



    Other possible alerts
     
    Locations & Devices
    This pane shows you, on a map, all of the locations the user has been when using the community (based on their IP address) as well as the IP address they used to register and most recently.

    IP Address Locations
    While the devices tab shows the most recently used devices.

    Recently Used Devices
     
    Content Statistics
    Right in the middle of the profile you can see some statistics about the member's activity. This includes:
    A sparkline graph of their recent content. Their content count and reputation count (with tools to manually change or rebuild). A breakdown of the amount of content they have made across all applications. A visual indication of how much of their messenger and attachment storage they have used. If Gallery and Downloads are installed, the existing statistics overview provided by these apps are also available here.
    Content Statistics
    Warnings & Restrictions
    This block shows recent warnings on the account, and also highlights if any restrictions (i.e. content moderation, restricted from posting, or application-level restrictions) are being applied, which previously was difficult to see at a glance.

    Warnings & Restrictions Block for an account which has content moderation in effect
     
    Account Activity
    On the right is a pane which shows all of the latest account activity. While this was available in previous versions (called "Member History") we have made some significant improvements:
    The number of things that get logged has been significantly expanded. We now log photo changes, group changes, when a new device is used to login, if an account is locked (by failed logins or failed two factor authentication attempts) or unlocked, password/email/display name changes, when a user links or unlinks a social network login method, initial registration and validation, merges, being flagged/unflagged as a spammer, receiving/acknowledging/revoking a warning, restrictions being applied, two factor authentication being enabled/disabled/changed, an OAuth token being issued if Invision Community is being used as an OAuth Server, enabling/disabling receiving bulk mails, and accepting the privacy policy / terms and conditions, as well as all of the Commerce-related information that is already logged. Much more information is now shown such as who made the change (i.e. an admin, the user themselves, or if it was changed by the REST API or syncing with a social network) and how the change was made (for example, for a password change - if the user used the "Forgot Password" tool or changed it in their Account Settings) and what the data was before and after. This includes being aware of if the change was made by an admin after using the "Sign in as User" tool. You can now filter what information you are seeing to quickly find what you are looking for.
    Recent Account Activity
     
    Extensibility
    The new profile has been designed with extensibility in mind. Third party developers can easily add new blocks our even entire new tabs. Any apps/plugins which are currently adding a tab to the "Edit Member" form will retain backwards compatibility with their tab continuing to appear when clicking the "Edit Preferences" button in the basic account information pane.
  10. Like
    Brian A. reacted to Mark for a blog entry, 4.3: Take payments with Apple Pay and more with Stripe and Commerce   
    Stripe is the most popular payment method in Commerce, allowing communities to take payments by card securely with easy setup.
    While there's no doubt that credit cards are still the most popular methods of making a payment, digital innovations such as Apple Pay are increasing in popularity.
    For 4.3 we've deepened our integration to support some of their latest features.
    Apple Pay & Google Pay
    Apple Pay allows users to pay quickly with their iPhone, iPad or Mac (with Safari and either a paired iPhone or using the MacBook Pro with Touch ID) using the card details stored on the device, authenticated with Touch ID or Face ID.
    Apple Pay
    Google Chrome (on desktop or Android devices) supports a similar feature allowing users to pay with card details stored in their Google account with Google Pay, or stored in Chrome itself.
    Paying with card details stored in Google Chrome
     
    Both of these features are now supported through Stripe in Invision Community 4.3. Setup is simple - for Apple Pay you simply need to verify that you own your domain by uploading a file you obtain from the Stripe dashboard, and nothing special is needed for Google Pay - and then create the payment method in the AdminCP. Stripe does not charge any additional fees for either option.
    Commerce will automatically hide the option if the user's device does not support either method.
    3D Secure
    Also known as Verified by Visa, Mastercard SecureCode, and other brand names, 3D Secure is a system that is used to verify a customer's identity before purchase is completed and transfers the fraud loss liability from the merchant to the cardholder bank in case of fraudulent disputes.
    After the user has entered their card details, they are redirected to their bank's website and asked to provide additional verification.
    Our integration with Stripe in 4.3 now supports this process. A new setting allows you to choose if you want to use 3D Secure just for cards which require it (i.e. cards which would decline the payment if 3D Secure is not completed) or for all cards which optionally support it as well.
     
    Amex Express Checkout
    American Express cardholders can use Amex Express checkout to pay by using their American Express login rather than providing their card information.  This is also now supported through Stripe in 4.3.
    Amex Express Checkout
     
    Alipay, Bancontact, Giropay, iDEAL, SOFORT
    These are popular payment processors internationally (Alipay is popular in China, Bancontact in Belgium, Giropay in Germany, iDEAL in the Netherlands, and SOFORT in several European countries).
    The checkout experience is similar to PayPal with the user being redirected to the appropriate site, authenticating the payment, and then being redirected back.
    All of these are also now supported through Stripe in 4.3.
     
    Dispute/Chargeback Handling
    A dispute (also known as a chargeback) occurs when one a cardholder questions your payment with their card issuer, which causes the funds, plus a fee, to immediately be taken from your account until evidence is provided that the transaction was legitimate.
    Anyone operating an online store knows how frustrating this experience can be. In 4.3, we've made dealing with this situation a little easier. When a dispute is created, Commerce will now mark the transaction as disputed, which will immediately revoke any benefits from the purchase (for example, if it's for a subscription that moves them into a different group, they will be placed back into their original group; if it's a Downloads file, they won't be able to download it any more; if it's for a physical item that hasn't been shipped yet, the shipping order will be placed on hold).

    Disputed Transaction
    All transactions with currently open disputes can be accessed quickly from the transaction list. The transaction page will show you the status and reason for the dispute, and links to your Stripe dashboard where you can respond.
    When the dispute is resolved, the transaction screen will be updated, with either the transaction being marked as refunded if the dispute is lost, or going back to paid if the dispute is won and the funds returned to you.

    A dispute that was lost

    A dispute that was won
     
     
    Radar
    Radar is Stripe's suite of fraud detection tools using machine learning and customisable rules to help detect fraudulent transactions.
    Stripe will automatically blocks transactions is considers highest risk already. However, for "elevated" risk transactions, while Stripe would alert you of them so you could review them, Commerce would process the transaction normally.
    In 4.3, Commerce will place any transactions which Radar reports as having an "elevated" risk level on hold for manual review, so you can decide whether to approve or not before the funds have been captured.
    In addition, the transaction details screen for Stripe transactions now provides some additional information about Stripe's checks on the transaction, including the Radar risk level, if the CVC check passed, and if the billing address provided matches the card's billing address.
    If a fraudulent transaction does make it through, you will now have the option to indicate this when refunding the transaction to help Stripe's anti-fraud systems learn.
  11. Like
    Brian A. reacted to Mark for a blog entry, 4.3: Scaleable search and interface improvements   
    Search. Let's be honest, it's not the most exciting feature in the world. You ask to find things, and it shows you what it found.
    Simple, right?
    It's a lot more complex than that. After numerous tests, a few surveys and many discussions with customers, we've decided that there is no "right" or "wrong" way to search. Invision Community is used on many diverse communities and each has its own needs.
    The bigger the community, the more of a headache search can be when you start hitting frustrating technical limitations of the database.
    Happily, we've addressed all of these issues with Invision Community 4.3 and added a few extra treats.
    Searchable Products and Pages
    Products in the Store and custom Pages will now show in search results.

    Store product in search results
    More Customisable Search Experience
    One of the most difficult challenges with search is anticipating the scope of the search. If, for example, you're looking for something you know you've seen before, you want the search to be narrow - matching only the exact terms you provide, probably only matching against the title, in the specific area you know where the content is located. If however, you're just doing a general search about a particular subject, you want the search to be wide - matching any of the terms you enter, anywhere in the community, in both titles and content.
    For a while, Invision Community has had the option to choose which areas to search, defaulting to the area of the community you're in (for example, if you're in a forum, only that forum will be searched by default). We also provide a number of suggestions on the search result form (in the form of "Didn't find what you were looking for? Try searching for..." followed by a number of options) which adjust the scope of the search.
    In Invision Community 4.3, we have a new interface for the quick search feature which makes some of these options more visible so you're more likely to find what you're looking for on the first search.

    New Search UI
    Along these lines we have also:
    Changed the default "Search In" selection to "Everywhere", regardless of where the user is. Added a new setting which controls whether the "Any words" or "All words" option is checked by default. Added a new setting which allows you to adjust how much of a boost results receive for a match in the title, versus the content body, when searching both content titles and body. You can set default and/or operator.

    New Search Settings
    Elasticsearch
    In Invision Community 4.3 we are adding native support for Elasticsearch, a third party search engine which offers a number of benefits over searching your MySQL database:
    Elasticsearch, being designed and indexing data in a way optimised for search rather than data storage, is generally able to match and sort by relevancy with better accuracy than MySQL. Elasticsearch is generally faster. One user performing a search doesn't slow down other users trying to read and make posts at the same time (when searching MySQL, the data has to be "locked" from changes when the search is being performed). It scales very well with very large datasets, and runs very easily on multiple servers. Elasticsearch understands language. If for example, you search for "community", it will also return results which contain the word "communities", understanding that these are the same. Supported languages are Arabic, Armenian, Basque, Brazilian, Bulgarian, Catalan, Chinese, Czech, Danish, Dutch, English, Dinnish, Drench, Galician, German, Greek, Hindi, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Persian, Portuguese, Romanian, Russian, Sorani, Spanish, Swedish, Turkish, Thai. Elasticsearch supports custom functions on the scoring algorithm. In our initial implementation this has allowed us to add settings to allow you to control the time decay (allowing newer results to show higher) and author boost (allowing content posted by the user to optionally show higher in results). Unlike with MySQL, there is no minimum query length and a very small list of stop words.
    Elasticsearch Settings
    When enabled, both searches and activity streams will be retrieved from Elasticsearch. The core_search_index database table in MySQL will no longer be populated, so you will not have to store the data twice.
    To use Elasticsearch, you can either install it yourself on your own server, or use any of the many excellent hosted Elasticsearch options. The minimum required Elasticsearch version is 5.5.
    REST API
    Developers and those looking to integrate Invision Community features into their own sites will be pleased to learn that we've extended the REST API to accommodate searching. 
  12. Like
    Brian A. reacted to Matt for a blog entry, 4.3: Welcome to the future, blog!   
    Good news!
    We've taken Invision Community's Blog app by the scruff of the neck and dragged it into 2018!
    There has been a growing trend for imagery to play a very important part of a blog entry. This update reflects that.
    Introducing Grid View
    We have added a new view that shows your blog entries as cards with space for a cover photo.
    We've very visual creatures, and a good photograph can entice readers into your blogs to read more. 
    As you would expect, you can disable this mode from the Admin CP for purists that prefer the traditional list format.

     
    For those who's sense of adventure runs deep, the new grid mode allows you to show a list of latest blog entries as the blog home page.

     
    This puts valuable and engaging content right in front of your audience.
    This list view persists when you view a blog's entries giving a consistent feel.

     
    Viewing an entry
    We've given the blog entry page a little make-over by featuring the cover photo above the content. The slimmed down blog details bar allows your audience to focus on the content.

     
    Default Cover Photos
    You may have spotted that entries without a cover photo have a rather fetching geometric pattern in different colors.

     
    This is a new micro-feature of Invision Community 4.3. Currently, if you do not have a cover photo on a blog, profile or event, the bar is a rather sad shade of black.
    The new default cover photo feature makes it much more cheerful. Here's what a profile looks like.

     
    Much better.
    Here's a few technical details for those that love to know all the things.
    The grid view feature can be turned off in the ACP (but doing so will make me very sad) You can choose the default home page view: Latest Entries or List of Blogs. You can still view a list of blogs when you're on the latest entries page. This choice is stored in a little cookie (GDPR friendly, it doesn't contain any identifying data) so navigating back gets you the last view you chose. Let us know what you think! We love it, and hope you do too.
  13. Like
    Brian A. reacted to Charles for a blog entry, Invision Community 4.3   
    We are happy to announce the new Invision Community 4.3 is available!
    Some highlights in Invision Community 4.3 include...
    Improved Search
    We now support Elasticsearch for scalable and accurate searching that MySQL alone cannot provided. There are also enhancements to the overall search interfaces based on your feedback.

     
    Emoji
    Express yourself with native emoji support in all editors. You can also keep your custom emoticons as you have now.

     
    Member Management
    The AdminCP interface to manage your members is all new allowing you easier control and management of your membership.

     
    Automatic Community Moderation
    You as the administrator set up rules to define how many unique member reports a piece of content needs to receive before it's automatically hidden from view and moderators notified.

     
    Clubs
    The new Clubs feature has been a huge hit with Invision Community users and we are expanding it to include invite-only options, notifications, exposure on the main community pages, paid memberships, and more.
    Custom Email Footers
    Your community generates a lot of email and you can now include dynamic content in the footer to help drive engagement and content discovery. 
    New Gallery Interface
    We have reworked our Gallery system with a simplified upload process and more streamlined image viewing.
     
    The full list follows. Enjoy!
    Content Discovery
    We now support Elasticsearch which is a search utility that allows for much faster and more reliable searching. The REST API now supports search functions. Both MySQL and Elasticsearch have new settings for the admin to use to set search-defaults and default content weighting to better customize search logic to your community. Visitors can now search for Content Pages and Commerce Products. When entering a search term, members now see a more clear interface so they know what areas they are searching in and the method of search. Member Engagement
    Commerce can now send a customizable account welcome email after checkout. You can whitelist emails in the spam service to stop false-positives. REST API has many enhancements to mange members. Ability to join any OAuth service for login management. Invision Community can now be an OAuth endpoint. Wordpress OAuth login method built in. Support for Google's Invisible ReCaptcha. Groups can be excluded from Leaderboard (such as admins or bot groups). All emails generated by Invision Community can now contain admin-defined extra promotional text in the footer such as Our Picks, and Social Links. Admins can now define the order of Complete Your Profile to better control user experience. Clubs
    Option to make a Club visible but invite-only Admins can set an option so any Club a member is part of will also show in the parent application. So if you are in a Club that has a Gallery tab then those image will show both in the Club and in the main Gallery section of the community. Club members can now follow an entire Club rather than just each content section. There is a new option on the Club directory page for a list view which is useful for communities with many Clubs. If you have Commerce you can now enable paid memberships to Clubs. Admins can set limits on number of Clubs per group. If a group has delete permission in their Club, they can now delete empty containers as well. Members can ignore invitations. Moderation and Administration
    Unrestricted moderator or administrator permission sets in the AdminCP are visually flagged. This prevents administrator confusion when they cannot do something as they will be able to quickly see if their account has restrictions. You can choose to be notified with a new Club is created. Moderators can now reply to any content item with a hidden reply. Download screenshot/watermarks can now be rebuilt if you change settings. Support for Facebook Pixel to easily track visitors. Moderators can now delete Gallery albums. Automatic moderation tools with rules to define when content should auto-hide based on user reports. Totally new member management view in AdminCP. More areas are mass-selectable like comments and AdminCP functions for easier management. New Features
    Commerce now has full Stripe support including fraud tools, Apple Pay, and other Stripe features. Commerce packages can now have various custom email events configured (expiring soon, purchased, expired). Full Emojii support in the editor. Complete overhaul of the Gallery upload and image views. Announcements system overhaul. Now global on all pages (not via widget) and new modes including dismissible announcements and top-header floating bar option. Many new reports on traffic and engagement in the AdminCP. Blog has new view modes to offer options for a traditional site blog or a community multi-member blog platform. The content-starter can now leave one reply to Reviews on their item. Commerce now makes it much easier to do basic account-subscriptions when there is no product attached. Useful Improvements
    Forums has a new widget where you can filter by tags. If tags are not required, the tag input box now indicates this so the member knows they do not have to put in tags. Member cover photos can now be clicked to see the full image. Any item with a poll now has a symbol on the list view. Twitch.tv embed support. You can now update/overwrite media in the Pages Media Manager. Mapbox as an additional map provider to Google Maps. Technical Changes
    Direct support for Sparkpost has been removed. Anyone currently using Sparkpost will automatically have their settings converted to the Sparkpost SMTP mode so your email will still work. Your cache engines (like Redis) will be checked on upgrade and in the support tool to ensure they are reachable. Third-party applications will now be visually labeled to distinguish them from Invision Community official applications. The queued tasks list in the AdminCP is now collapsed by default as queued tasks are not something people need to pay much attention to during normal operations. When upgrading from version 3 series you must convert your database to UTF8 and the system saves your original data in tables prefixed with orig. The AdminCP now alerts you these are still present and allows you to remove them to reclaim storage space. On new installs there are now reasonable defaults for upload limits to keep people from eating up storage space. Categories in all apps (forums, gallery albums, databases, etc.) no longer allow HTML in their titles. This has been a concern both in terms of security and usability so we were forced to restrict it. Large improvements to the Redis cache engine including use for sessions. The login with HTTPS option has been removed and those who were using it will be given instructions to convert their entire community to HTTPS. Images loaded through the proxy system now honor image limits for normal uploads. We now consider BBCode deprecated. We are not removing support but will not fix any future issues that may come up.
     
    There's a lot to talk about here so we are going to lock this entry to comments so things do not get confusing. Feel free to comment on upcoming feature-specific entries or start a topic in our Feedback forum.
     
  14. Like
    Brian A. reacted to Charles for a blog entry, Invision Community 4.3 Coming Soon   
    Our recent release of Invision Community 4.2 was the most well-received version ever! The feedback we received on new features like Clubs, Reactions, and Promotes was better than we could have hoped and we really enjoyed seeing all the creative uses as people implemented them on their own communities.
    We have been hard at work on version 4.3 with a goal of improving on all the great new features. It is well under way and we are happy to able to start announcing what's new over the next few weeks.
    Invision Community 4.3 will not only contain new features but also have a core focus on refinement from 4.2's new features. You will see many improvements to Clubs, new integration options, large application improvements, new promotional features, and more changes large and small.

     
    You can expect to see news posts about new features and changes very soon with a release date in early 2018. Follow our news section or subscribe to our newsletter to receive updates.
  15. Like
    Brian A. reacted to Charles for a blog entry, Update on Invision Community 4.2   
    We are working hard to get Invision Community 4.2 ready to go! If you have not been following this upcoming version, check out the details:
    Over the last month we have released several beta versions and feedback from those that have chosen to jump in on the beta has been great. We really could not be happier. Feedback has included amazement over how stable the beta is to reactions from community members enjoying all the new features.
    Everyone here at IPS is very excited to get the full release out so everyone can enjoy it. Not everyone is comfortable using beta releases .
    Back in March when we first announced 4.2 was coming soon we said that it would be out in mid-2017 and we are still on track for that. Be sure to keep an eye on announcements for the full release expected in the next 3 - 4 weeks.
    We really hope everyone is as excited as we are about 4.2's full release. Based on the feedback from those already using 4.2 beta on their live sites we really think this will be a huge hit with your community.
     
  16. Like
    Brian A. reacted to Charles for a blog entry, Invision Community 4.2   
    Here is the roundup of what's new in Invision Community 4.2!
    Highlights
    There's a lot of new feature in 4.2 but here are a few of the highlights:
    Promoting Content - A new way to promote content in your Community internally, on Facebook, and on Twitter.

     
    Clubs - Clubs are a brand new way of supporting sub-communities within your site. Many people have requested social group functionality in the past and Clubs are our implementation of this concept.

     
    Reactions - Offer more fine-grained sentiments towards content than a simple up/down or 'like'. They are now in common usage on social networks, and so users expect to be able to be more nuanced in their response to something they see.

     
    Complete Your Profile - Encourage or require members to fill out the details on their profile. Also now allows for quick registration to encourage joining.

     
    And a whole lot more..
    It goes on... here is the full list!
    Leaderboard Enhancements Richer Embeds Group Promotion Improvement Fluid Forum View Member History Editor Uploading Improvements Authy Integration Commerce Improvements New REST API Endpoints Gallery Improvements Statistic Reporting Copy Topic to Database Downloads Index Page Blog Sidebar Promoting Content Clubs Reactions Calendar Venues Social Sign In Streamlining Calendar Add Similar Event Gallery Lightbox Navigation Letter Profile Photos SEO Improvements Device Management Delayed Deletes Calendar Event Reminders Content Messages Recommended Replies Complete Your Profile Be sure to visit each entry above for more information and screenshots. We hope you enjoy Invision Community 4.2!
     
  17. Like
    Brian A. reacted to Ryan Ashbrook for a blog entry, New: Complete Your Profile   
    Completing long and complex forms online is tedious. It can be off putting having to fill in a lot of information before you can join a site or service. You may find that potential members never bother to convert from a visitor.
    How to convert guests into regular members is an often asked question. The simple answer is to lower the barrier to entry. Invision Community 4 already allows you to register with Facebook, Twitter, and other networks with ease.
    "Complete My Profile" is a system that will lower the barrier of conversion. Guests only have to complete a very basic form to gain membership. Members are then asked to complete any custom profile fields you require.
    You can also set up steps that group items together to encourage existing members to add more information to their public profile.
    Members with a complete profile and user photo provide others with much more engagement and personality.
    Registering
    If we look at registering first. Clicking "Sign Up" will only show a simple modal form with as few fields as possible.

     
    If you have required steps, and after any member validation flow, the complete your profile wizard is shown.

     
    This enforces required fields and the member cannot skip them or view other pages until completed.
    Of course, you may have steps that are not set to required. These are available too, but are skippable. Members can complete skipped steps later.

     
    A dismissible progress bar shows to members that have uncompleted steps. Once dismissed, it no longer displays in the header of the site.

     
    This same progress bar is always shown in the members' settings overview panel, in the user control panel. This will prompt members with incomplete steps.

     
    If you set up a new required step, members have to complete the step before being able to browse again. This will ensure that all regular members have completed profiles.
    Admin Control Panel
    You will create new steps in the Admin Control Panel. Each step can contain multiple elements of a single group. This step can be set to required to enforce completion or suggested to allow it to be skipped.

     
    The basic profile group contains things like user photo, birthday and cover photo. Choose any of these for this step.

     
    The custom profile field group contains any fields you have set up already.

     
    You can switch off this system if you feel it does not fit your needs. When disabled, you get the normal registration form.

     
    Reducing the complexity of membership can only help convert more guests into contributing members. Enforcing required steps ensures that you capture data across your membership.
    We hope you enjoy this feature and you see an increase in guest conversion with Invision Community 4.2.
     
  18. Like
    Brian A. reacted to Matt for a blog entry, New: Fluid Forum View   
    This is an entry about our IPS Community Suite 4.2 release.
    When you have a diverse range of topics within your community, it makes good sense to separate topics within forums and categories. This will ensure that the viewer can find relevant content by scanning the list of forums first.
    If you have a more focused community with fewer forums, presenting your community with a list of them can be daunting. This is especially true for less experienced visitors raised on social media.
    Fluid forum view allows your visitors to get right to the meat of your community; the topics.
    A fan site for a band is a good example of a community that will benefit with fluid view. There will likely be forums for album reviews, tour dates, general discussion and so on. Even though there are many forums, the common topic is the band. This makes fluid view ideal as your members can see all those related topics in one view. If your members wanted more specific topics, they could select a single forum to view.
    Let us take a look at fluid view in action. We will then break it down and explain how it works in more detail.

     
    The video shows the topic list and the forum filter box. As you can see, it is easy to change the topic list by changing the selected forums. This view replaces the traditional list of categories and forums.

     
    Of course, you can permit your members to change the view to better suit their way of working.

     
    You will notice a "grid" option. We have moved the grid forum theme setting into the main forum settings. This makes it an option for your members to choose, if the administrator permits it.

     
    You have full control over the display options. This screenshot shows that the control panel option to choose the default view. There is also an option to control which views your members can select. You may also decide to not allow your members to switch views at all. This will ensure that they all use the view you choose.

     
    You may have spotted that forum names have a colored background in some screenshots. We added the ability to define a feature color per forum. This feature color helps the forum stand out in a more visual way. This is especially useful when you select many forums in a single view.

     
    This feature color also works on the table view.

     
    We added a feature color hint to topic view to enforce the association between the forum and its color.
     

     
    This screenshot also shows the removal of the forum breadcrumb in fluid view mode. Fluid view remembers your last forum selection so you don't lose your place when you go back to the listing.
    The benefit of this feature is easy to see. It removes a potential barrier of entry for your audience. It puts the spotlight on topics themselves, and not the hierarchical forum structure. Your members will enjoy viewing many forums at once and switching between them without leaving the page.
    We hope that fluid view is an asset to your community and your members enjoy this new functionality.
    Technical notes.
    The database stores the members' view choice. This remembers the selection across devices. Guests are not permitted to change between views.
     
  19. Like
    Brian A. reacted to bfarber for a blog entry, New: Letter Profile Photos   
    This entry is about our IPS Community Suite 4.2 release
    IPS Community Suite comes with a default profile photo which is used when members have not set a profile photo for their account. While this model has served the software well for years, we felt it was time for an update to the software to keep pace with current internet trends. This has led to one of the latest changes you can expect to see with version 4.2: letter profile photos
    When upgrading you will be asked if you wish to use letter profile photos, or if you wish to stick with the generic per-theme default profile photo that is used presently. You can change your mind any time after upgrading by adjusting the setting in the AdminCP as well.

    AdminCP members list
    We have tested many languages to ensure maximum compatibility. The font used in the image is automatically selected based upon the characters to be written to the image, so sites that have more than one language will see compatibility for all of the profile photos that are created automatically.
    The colors are not set for each letter. You will notice in the screenshot that each "A" letter photo has a different color. They are chosen randomly when generated.

    Letter photos in a sidebar widget
    We hope that this change helps bring your communities to life with a little more style, flair, and uniqueness for each new user on your site.
     
    Developer Note
    The code is structured in such a manner that third party developers can further extend the feature with plugins. The methods for writing text to images are exposed through our central \IPS\Image class introducing new possibilities in your own custom code.
  20. Like
    Brian A. reacted to Charles for a blog entry, Video: 4.2 So Far   
    This entry is about our IPS Community Suite 4.2 release
    I made a quick video to demo things we have already announced for 4.2 so far.
    Enjoy  
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