The Old Man

Lovely work as always! Thanks all.

Are classic animated smilies still available for members to use when posting?

Hi,

I'm getting this problem again with payments authorised but failing to get captured.
The original attempt shows this in the Stripe dashboard log:

Pending webhook response An uncaptured payment for US$xx.xx was created for 
Pending webhook response A webhook that is subscribed to the event hasn't successfully responded yet

I checked Cloudflare and it is showing as going straight through according to the whitelist rules. I have checked my Apache error and access logs, but there is no sign of the same IP address (that was used by the Stripe user-agent) as in the Cloudflare logs. I tried to do a manual payment from the IPS dashboard twice and it keeps giving an error message.

Quote

There was an error processing the payment. Please try a different payment method or contact us for assistance.

Please can you create a ticket and help me permanently resolve this so that payments go through properly?

Many thanks.

Aha, thanks both. It’s never come up before but a legitimate person using the site to contact my client mentioned:
 

Quote

but it unfortunately won't let me add the image URL to this email.

Not sure what they meant by that but when I checked there was a button to link to image but not upload.

Hi,

Is it possible for guests to be able to upload image attachments when using the contact form?

I enabled “Can upload attachments?” and added a 10 MB attachment allowance in my guest member group settings, but the Add Files option still doesn’t show for them when submitting a message. Also set ‘images only’ in Posting settings.

Many thanks.

Ah, of course, thanks for pointing that out. I had in mind it was a placeholder of some kind, having not tried the feature.

Thanks Stuart. Will IPS4 get the new Commerce?

Forgive me, I can't remember if this has been mentioned before, but after reading in several places that IPS4 will continue to be supported for some years to come, will it continue to receive any new features?

For example, regarding new features that don't currently exist (like most helpful replies) and also replacement features like rumoured Commerce update to replace the features removed from it?

Or will it just reserve security updates and support from IPS from now or after the release of IC5?

Many thanks.

I like this feature, well thought out and presented well.

Re:

15 hours ago, Joel R said:

I had the topic queued to publish this morning.  It should be available today. 

and

On 10/30/2023 at 6:22 AM, Robert Angle said:

You do not have permission to view this topic.

Hi @Matt Looks like the way that IPS shows that error message to vistors (for queued content that is still currently unpublished) could be improved with a more friendly and meaningul error.

Okay, thanks.

For anyone interested or finding this in future, here's the 4 CSS rules I used to increase the size of the product images in Commerce. I didn't go as far as editing the HTML templates to add lazy loading or anything but it's a start:

/* Add to custom.css - Overide and increase size of tiny Commerce product images */

.cNexusProduct_image,
.cNexusCategory_grid .cNexusProduct_image {
  width: 100%;
  height: auto;
}

.cNexusProduct_image img,
.cNexusProduct_image .ipsNoThumb,
.cNexusCarousel.cNexusCategory_grid .cNexusProduct_image img, .cNexusCarousel.cNexusCategory_grid .cNexusProduct_image .ipsNoThumb {
  width: 100%;
  max-height: 100%;
  max-width: 100%;
}

.cNexusCategory_list .cNexusProduct_image,
.cNexusCategory_list .cNexusProduct_image img,
.cNexusCategory_list .cNexusProduct_image .ipsNoThumb {
  max-height: 100%;
  min-width: 250px;
}

/* Align product images with top of row and Product title in List mode */
ol.ipsDataList.ipsDataList_large.cNexusCategory_list li.ipsDataItem div.ipsDataItem_generic {
  vertical-align: top;
}

/* End overide */

8 hours ago, Marc Stridgen said:

The design is something in which you have focused on quite heavily there. As you have seen from the last few blog entries, the quiet as a whole is undergoing quite a redesign. This includes all areas of the suite. However, there will always be areas in which you may want to customise to suite your individual needs. This is not to say improvement can't be made, of course.

Quote

In terms of feature suggestions, I feel this part does need addressing here. We have many areas of feedback and suggestions, both on the community here, and much much more besides. Its important that we pull this information together and choose a general direction for our product as a whole. Therefore not all suggestions will make it to a final product, and those that do may not do so in the exact manner suggested.

Sorry my feedback seems to have caused some angst, I’m unsure why that is, yes it’s an area of frustration with the product that could be improved but it seems to match the invitation and purpose described in this feedback forum. It’s in one of a few feedback areas remaining that aren’t controlled by over moderation.

8 hours ago, Marc Stridgen said:

The design is something in which you have focused on quite heavily there. As you have seen from the last few blog entries, the quite as a whole is undergoing quite a redesign.

Unfortunately, I don’t see this as relevant to my main point about the size of the product images, or the argument that change takes time. Surely a few image sizes could be updated by IPS staff in a few hours, much better than I could do with simple CSS overrides, probably much quicker.

I'm not asking for overnight improvements but these image sizes have been overlooked for years and yet they have a direct business case bearing on our ability to make sales.

The other things I mentioned are more for future product improvements but reading between the lines, the Commerce images could and ideally should be improved in v4, not just hopefully as part of v5. Commerce wasn’t a cheap product to invest in!

Hi,

I think this is more of a bug so didn't include it in my recent feedback post. If you switch to List View instead of Grid View, the truncated text of the product description is not showing anything at all, just the 3 dots.

I had to spend a lot of time yesterday improving the size of product images in Commerce because they are in all honesty ridiculously tiny and fixing image alignment.

• e.g. Featured products widget = 140px
• Recent product reviews widget = 75px x 75px
• Store List View = 130px x 130px (making use of an image 2048x1461 in one case of mine) 🤯
• Store Grid View= 160px height

Why are they still limited to 160px and 130px dimensions in 2023?

Commerce should also generate some resized images for use in various places where needed instead of only displaying a 1920x1080 or larger image as a thumbnail? It doesn't seem to use Lazyload images in some places either.

It would be helpful to get action on the image sizes sooner rather than later.

Secondly, IMHO Commerce feels like it is undergoing a slow, twisting death in the winds of development hell having too many features being stripped out of it but nothing has seemingly yet been added.

Please can you consider posting a series of Blog updates about the future product. I’d like to see support for scheduled sales, BOGOFF offers etc.

Many thanks!

I readded the Stripe IP Lists to Cloudflare and my other firewalls and did a test mode purchase and everything seems to be working fine now and showing correctly in the logs.

Many thanks!

Thanks for the suggestions, I will double-check those IPs as I thought I had already them. When testing in non-live mode, it worked fine. IPS4 doesn't report any issues though.

Hi,

I have a new client from Brazil (I'm in the UK) who has contacted me to say that he paid for a download yesterday but it is still showing as Pending, even though his card was charged successfully. He is correct so I went to Stripe Dashboard and checked and it shows as "Payment authorised, but not yet captured".

I can see options to capture a payment, but I thought it should be automatic and don't want to have charged him twice.

I've not seen this before and Stripes documentation doesn't find any search results. Any advice on how to proceed?

Thank you!

I've found that since you added the ability to use hCaptcha (set to difficult level) I've seen a large drop in spam registrations.

There used to be a plug-in for this, but please add the option to show the Captcha on the Sign In modal/form, not just the Registration.
Another tool in the arsenal is always useful and compliments existing security features like 2FA.

But they've always been in minor releases? Like v4.7.12 I mean.

14 hours ago, Ehren said:

The header background in the intro was added via Custom CSS. I've been thinking of the best way to add an image feature for the header, but making a simple UI for something like that is ironically a very complex task since you also need to cater for the multiple header/nav bars as you mentioned. It's very simple to add using CSS, so at least there's a simple fallback if nothing else comes to mind before the release date 🙂

There are no plans for gradients, but since you seem pretty confident with CSS, you'll have no problems adding them using the code editor 🙂

Great work!

There's always more one could add, but this is ideal for the average site owner.

I've found a similar device layout switch so useful in my WP builder, it's so convenient to instantly toggle between desktop, tablet and mobile when you're working.

For more advanced themes, I am concerned because Matt hinted that the AdminCP theme editing is gone completely so I'm still worried sick about how I will be able to add custom theme settings in IC5. Have they gone completely or is there still an interface where we can add select lists and image uploads fields?

Example:

Down the road it would be nice to see support for:

• color opacity (HSLA),
• gradients,
• spacing (margin and padding),
• borders,
• background header images and positioning, cover, contain etc,
• background video upload fields (mp4 and webm)
• overlays
• CSS blend filters but there is always the custom CSS sheet and I think again with the exception of background header images, they are for the more advanced users. Still, we could perhaps see those added later and this is a great start!

I think it's also natural to one day even see some of this eventually make its way into the CMS page-builder!

This can happen (as it did to me yesterday!) if you have say Gallery images stored in S3, and you use Cloudflare with the SSL mode set to Strict. You have to switch back to Full mode and it fixes the missing images. You may not notice immediately if you have other images not set to be stored in S3, as they will show as normal! 

That is surprising but you are quite correct. I just looked at my own sites which use Captcha. It only shows on Register. I would definitely activate 2FA for your members if you have suffered this kind of attack. You may find that you need the Enterprise or Pro level of Captcha to guard against Account Takeovers, I'm not sure, but Cloudflare would be ideal if you don't already have it as best practice.

Hi,

I noticed that CKEditor has fallen a couple of versions behind. It was last updated in v4.7.12 July to v4.21.0.

Please could you update it to the final version?

v4.22.1 was released 30-06-2023. (This is the last open-source release of CKEditor 4. As announced in 2018, CKEditor 4 has reached its End of Life in June 2023.)

Many thanks.

Why not add Courses and Real-Time Who is Typing/Viewing to Self Hosted like Calendar is? Seems somewhat odd not to want to showcase and include a feature you’ve already developed that would add value to the product and ultimately help sell more licences.

Hi Charles,

1 hour ago, Charles said:

For example, our Courses feature is available on:

• Creator Pro
• Team
• Business
• Enterprise

As you can see, Courses is not a "cloud-exclusive feature" but it is exclusive to specific package levels.

It's confusing for some though because aren't those 4 mentioned packages all Cloud only?

Courses (also Enhanced Courses which mentions offering quizzes etc) aren't available on the Self-Hosted according to this:

I don't actually understand why, albeit my only experience so far with Courses was the small one for Providers to complete, which TBH was more like a step-through guide or wizard. Nice experience though! 🙂

Courses appears to the layperson (i.e. me!) just to be an extension of the IPS database and UI like Forums, Blogs or Pages and there's no reason it couldn't be powered on a decent VPS, also the real-time "Who is viewing" or "Who is typing" which sound like AJAX-powered functionality.

Thanks for clarifying Marc. That's expensive. Only having 1 demo/marketplace site makes a 99% loss at the moment!

1 hour ago, Nathan Explosion said:

Not sure how you're stopped from doing the above, unless you're using your test installation to do your development instead of a localhost installation?

58 minutes ago, Marc Stridgen said:

This isnt the case. As mentioned by Nathan above, you can do this on a localhost install. What you cant do is have 2  online sites running. One with your v4 and one with your v5, which is what I thought you were referring to there

Yes, Marc was right in that I was referring to providing both an IPS4 and 5 demo/marketplace. I currently have 4 licences and localhost for dev.