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Mark H

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  1. Thanks
    Mark H got a reaction from Ziv Grosu in I found an error while tried to inset an external link   
    The button is working for me when I click it:

    Please clear your browser cache entirely, and any cookies associated to our site, then open the editor and perform a hard refresh (CTRL-F5 on PC, CMD-Shift-R on Mac). Does that resolve the issue for you?
  2. Like
    Mark H got a reaction from SeNioR- in 4.7.2.1 Locked Task: queue, Background Processes cannot be run   
    I see you already added that info to the ticket created for this issue.
    Please continue corresponding in the email chain once a developer has replied to it.
  3. Like
    Mark H reacted to 403 - Forbiddeen in CPANEL Hosting | Which plugin i active to run the php 8?   
    I found the error.
    applications/watermarks/hooks/C_File.php:19 i will contact the autor. Thanks a lot.
  4. Like
    Mark H reacted to 403 - Forbiddeen in CPANEL Hosting | Which plugin i active to run the php 8?   
    OMG, it's working. Now i will reactive all plugins and addons.
  5. Haha
    Mark H reacted to Marc Stridgen in Stuck Extracting 33.65%   
    Any time we can do nothing to fix the situation and have the situation resolve itself with no intervention in the future, please let us know
  6. Haha
    Mark H reacted to Charles in Hump Day: what events would you like to participate + engage with?   
    Please don’t encourage him. He would actually do it. 
  7. Thanks
    Mark H got a reaction from MorningBigBlue in Adding Pages to my Site   
    Yes, you will need to Uninstall that corrupted copy so that there are no "left-overs" from it that may interfere with its reinstall.
    Once that has been done, follow the steps in our guide to add the product:
    Download a fresh copy of the software, upload all its files, then perform the minor update that will be required (it's a patch and will not affect existing items) by visiting the upgrade URL directly (your-site.com/admin/upgrade/) and perform the minor update.
    Once that is done, login to the ACP, go to the Applications page, and you will see Pages ready to install, on the bottom of the page. Click its icon to install it, and it should complete without error.
  8. Like
    Mark H reacted to Randy Calvert in error 500 after upgrading to PHP 8   
    At least you got it squared away. People think PHP is this single static package and that it’s easy to install/manage it. There are lots of moving parts for it that have to be accounted for!  🙂 
  9. Like
    Mark H reacted to Randy Calvert in Error when trying to upgrade   
    Then I suggest finding a new host.  This is not a software problem. The error is reporting the MySQL table is damaged and needs to be repaired. This is something we can’t help you with. You either need to fix it yourself or have your hosting provider do it. 
  10. Agree
    Mark H got a reaction from Rhodiola in Ability to Ban/Restrict a member from Their Posts.   
    Perhaps I'm misunderstanding what you mean.
    You can flag as spammer, or warn, from the member's post by hovering over their avatar, and in the popup clicking on the button that's titled:  "..." above the "Ignore" button.
    In the popup, choose the action you want, flag or warn. (And with the new version, you can also choose to send that member an Alert from the menu.)

    Or was it perhaps something else you meant?
  11. Like
    Mark H got a reaction from AlexJ in Upgrading IPS 3.4.x version   
    Please see our Guide for upgrades to legacy (unsupported) versions:
    starting in the section titled "Unsupported Legacy upgrades to Invision Community". Follow the steps carefully.
    You will need to update PHP and MySQL (if appropriate) before starting the upgrade.
    Be sure to use the requirements checker:
    after you have updated PHP, but before starting the upgrade, to make sure all required associated Extensions have been installed.
  12. Like
    Mark H got a reaction from SeNioR- in Upgrading IPS 3.4.x version   
    Please see our Guide for upgrades to legacy (unsupported) versions:
    starting in the section titled "Unsupported Legacy upgrades to Invision Community". Follow the steps carefully.
    You will need to update PHP and MySQL (if appropriate) before starting the upgrade.
    Be sure to use the requirements checker:
    after you have updated PHP, but before starting the upgrade, to make sure all required associated Extensions have been installed.
  13. Like
    Mark H reacted to Washerhelp in PHP8 will be the minimum version from November 2022   
    I thought do, it's just someone earlier said it wouldn't. Maybe I misunderstood. Anyway many thanks. 
  14. Thanks
    Mark H got a reaction from Washerhelp in PHP8 will be the minimum version from November 2022   
    If the cron jobs aren't working, the software will notice that after a period of time, and trigger that red warning in the ACP that the tasks aren't running.
  15. Thanks
    Mark H got a reaction from Washerhelp in PHP8 will be the minimum version from November 2022   
    What you quoted for an error... doesn't look familiar, actually. Or doesn't look like the output which cPanel sent me in the past when I was diagnosing a problem on my site.
    You may need to ask your Host about that, and have them check whether the cron is actually working.
    You should be able to run the job from command-line (SSH), as shown in the ACP. If no output is produced, that normally means the command worked.
  16. Thanks
    Mark H got a reaction from Washerhelp in PHP8 will be the minimum version from November 2022   
    The notifications you mention may have been sent by cPanel/WHM (if you use that). The cPanel GUI cron editor has an option to email you all errors. I've used it once or twice for diagnostics.
    And that red warning you saw in the ACP happens if the tasks aren't running often enough. The software checks that via a system task, it just can't check that the cron job itself is running on the server level.
  17. Like
    Mark H reacted to Charles in Hump Day: how do you handle trolls?   
    I always advise clients to not put too much effort in a troll. If someone is just there to disrupt a community, ban them and give them no further thought.
    If it's someone who just needs to cool off then you can do a warning but I usually say one warning is enough.
    No time for distracting you from your good members to spend time worry about a bad member's feels.
  18. Like
    Mark H reacted to Mack_au in Sidebar moved from right to bottom out of no where   
    I should clarify that I mean it did happen with google ad code on my site (and not the announcement block like the OP) in case anyone else had the same problem but didn't have an announcement block. I'm not blaming Invision for breaking things that aren't anything to do with Invision's code/updates.
  19. Like
    Mark H reacted to Jordan Miller in Hump Day: how do you handle trolls?   
    Happy Hump Day, team! Shout-out to @nodle for being a big fan of these posts. 👏 
    In today's community management hump day topic, I wanted to chat about one of the most powerful ways you can inspire kindness throughout your community. Kindness is an essential ingredient to a successful community. 😌 I know it's a little cheesy, but it's important.
    Some times you may experience negative players attempting to derail your day because, well... misery loves company. In my experience, one of the most profound ways to fight toxicity in an online community is by... not fighting at all. Instead, it’s by offering kindness to those who need it the most. That’s done through understanding, outreach and personal displays of vulnerability. 
     

    Like a drop of ink in a glass of water, a troll's negativity spews throughout the community (and possibly other communities) in such a profound way that it dissuades others from participating. The compounding effect of their flippant responses, snide remarks, sarcasm, arguments and attacks ultimately creates chaos. 
    Fight the ick with understanding, compassion and vulnerability. The act of opening up to an anonymous person in need not only can inspire them to change, but it opens a door towards further self-discovery. 
    Being vulnerable with your members also empowers them and you.
    Next time you notice a toxic member’s pattern regarding how they post, remember there is more that meets the eye. Hurt people hurt people, so take the opportunity to be kind, practice being vulnerable and watch your community blossom. 
    How do YOU battle toxicity in your Invision communities? Sound off in the comments below.
    As always, here is a list of changes made to the platform in the last seven days. Nicely done, team!
    PS - I have an exciting blog post on the way. Stay tuned. 🙃
  20. Like
    Mark H reacted to Matt in PHP8 will be the minimum version from November 2022   
    As you may have noticed, we've been doing a lot of work to prepare Invision Community to use PHP8 as the minimum version.
    If you are an Invision Community Cloud client, then you do not need to worry about any of this, and can happily click out of this topic.
    For those who host Invision Community on their own servers, then please read on.
    PHP7 is now end of life and from November, PHP will no longer offer security updates. PHP8 is a major update which brings many changes including how errors are either logged and means that what was a harmless notice or log entry is now a fatal error which Invision Community cannot capture.
    We have introduced the application and plugin scanner to ensure that your site is not "bricked" (unrecoverable from a fatal error) when you upgrade to PHP8 although you currently have the option to re-enable any disabled applications or plugins.
    From the November 2022 release, we will require PHP8.0 as the minimum version. If you are currently using PHP7 then you must contact your host and plan your PHP8 upgrade to ensure compatibility with Invision Community from November onwards.

    We are rolling out dismissible AdminCP banners to those who are currently on PHP7.
    If you are unsure what version of PHP your server is running, simply log into your Admin CP then navigate to System > Get Support and check out the PHP version block.


    The November release of Invision Community will also mean that you are no longer able to re-enable plugins the application scanner disables. We continue to work on this tool to refine its error checking and logging verbosity.
    If you have any questions, please let me know below.
     
  21. Like
    Mark H reacted to Matt in CSS question...or disappointment   
    There's a lot of confusion here, so I'll do my best to address it all.
    Why have you removed CSS editing?
    First off, we have NOT removed the ability to edit and add CSS to your themes. When we released Invision Community 4.0 way back in 2012, we added a "custom.css" file and asked everyone to add their custom CSS to this file. This means that when we make changes to the core CSS, you do not have to merge changes, or re-apply edits. Your custom CSS is untouched.

    This is exactly what CSS is designed to do. The core CSS may contain something like this.
    body { font-size:14px; font-family: Helvetica; margin: 10px color: black; } So, what do you do if you want to change the colour to red? In the past you could edit this core CSS file directly and make it like so:
    body { font-size:14px; font-family: Helvetica; margin: 10px color: red; /* Changed color here from black */ } This would work fine BUT if we changed our core CSS to change the font-size to 16 like so:
    body { font-size:16px; font-family: Helvetica; margin: 10px color: black; } This will now overwrite your changes, which means you'll need to re-edit it back to:
    body { font-size:16px; font-family: Helvetica; margin: 10px color: red; } This does work, but means you are constantly having to compare your changes to ours.
    Fortunately, CSS (cascading style sheets) is designed to allow new CSS files to overwrite rules that we set, and that is why we have a custom.css file ready for you to make your upgrade-proof edits.

    So, if you wanted to make the body colour red, instead of editing our code and maintaining changes, you simply add this to custom.css
     
    body { color: red; } CSS knows to combine OUR rules with YOUR rules. It's exactly what CSS was designed to do. The computed result (how the browser sees it) of this is exactly the same:
    body { font-size:14px; /* from our core css */ font-family: Helvetica; /* from our core css */ margin: 10px /* from our core css */ color: red; /* from custom.css */ } This is clearly a much better way of changing the CSS rules. You can keep all your custom code in one place and you no longer have to maintain copy and paste edits to core CSS.
    In short, CSS editing STILL VERY MUCH EXISTS!
    Why this change?
    To be frank, it's 2022 and there's no valid reason at all to be editing core CSS when CSS itself was designed to cascade and make your lives easier.

    We should have locked out editing of core CSS a long time ago. As the web moves on, we have to move on too. Serving CSS from a single CDN will improve the page speed of your site as it will come from a cached no-cookie domain.

    No modern application out there will allow you to edit core CSS, there just is not the need.
    I realise that for a very small number of people this means changing how you work, but this is how you should have been working since 4.0 was released a decade ago.
    If you actually use custom.css I promise once you have completed the initial population of this file, your life will be made so much easier!
    This is industry standard
    If you look at other apps, they allow you to add custom rules that cascade over the core CSS files. Like Squarespace, and Wordpress which states: "You can use the CSS editor to customize the appearance of your WordPress.com site. It works by allowing you to add your own CSS styles to override the default styles of your theme."
  22. Like
    Mark H got a reaction from SeNioR- in Quote button and Reaction button   
    Your site appears to be using a custom theme, and that could be the issue (it could also be one or more 3rd-party apps or plugins, however).
    As a first step, please disable all 3rd-party items, including Themes, and set the front end to use an unedited Theme. (You can create a new one in the ACP on the Themes page if necessary.)
    Login to the front end and make sure you are seeing the unedited Theme, then check to see if the Quote and Reaction buttons are working as they should.
    If they are now working, then a 3rd-party app, plugin, or theme is the issue and you'd need to test which one(s), then contact their respective authors for assistance.
    But if the same problem still happens with all 3rd-party items disabled, please reply here to let us know and we'll investigate. 
    (Note: The access details we have on file for your account appear to be incorrect or missing. If further assistance is needed, please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section.)
     
  23. Like
    Mark H reacted to Rikki in CSS question...or disappointment   
    Maybe y'all develop differently to me, but personally I wouldn't browse through a random CSS file to find classnames - there's no context (beyond the classname anyway; you don't get any of the cascade, inherited properties etc. that might affect it).
    It makes much more sense to use the web inspector to see what is actually being applied to the element you want to change.
    It may be a difficult transition at first but i would consider this an opportunity to improve your own development process.
  24. Like
    Mark H got a reaction from SeNioR- in Please un-nerf our upload size restriction   
    I am also seeing 48.83 MB as a limit for "Max total size" on this reply, immediately below the editor box.

     
    And I took a quick look at your account but according to that, you're only using about 1/3 of your total quota for attachments.
    Can you please take a screenshot of where you are seeing this?
    (Doesn't have to be the whole screen, but let us know where it's happening, if it isn't very obvious in the image where that is.)
  25. Like
    Mark H reacted to Rikki in CSS question...or disappointment   
    Set it in custom.css and then you'll never have to worry about conflicts or updates again.
    That's literally how CSS works (the C stands for Cascading).
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