Frank S. Hagan
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Posts
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Frank S. Hagan got a reaction from Stan Jensen in too many redirects
Sounds like you're getting pretty good support from your host. Are you hosting on a VPS there?
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Frank S. Hagan got a reaction from tnn in "Truncated decimal value" in ../upg_107640/upgrade.php::50
I've been using the software for 12 years, since January 2011, so I've been around a while too. Removing the ticket system for self hosted folks, but not for cloud customers, is obviously a reduction of support. At least in my opinion, having spent 40 years in support myself.
Thanks for letting me know that 5.0 will be for self hosted folks. That was helpful.
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Frank S. Hagan reacted to Marc Stridgen in "Truncated decimal value" in ../upg_107640/upgrade.php::50
We offer a forum first approach to support for all our customers. The support has in no way been diminished by this, I can assure you. We're still here 🙂
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Frank S. Hagan reacted to Jim M in Large file in /uploads/logs - uncaught_exception.php
You will want to review what is causing this error and resolve it before fully deleting these logs. Seeing that it is from yesterday, you may have already done so and in that case, you can truncate it.
