Frank S. Hagan

Check the owner / group of the files as well. Sometimes when you move a site the owner of the files is the root of the server instead of the user for that domain (something like that - the important part I remember is the owner). In a terminal window (if you have root access) you should see the owner information in a ls -l directory listing.

On 4/4/2023 at 10:08 AM, Stan Jensen said:

So all is well. 

Sounds like you're getting pretty good support from your host. Are you hosting on a VPS there?

On 3/11/2023 at 2:39 PM, Randy Calvert said:

IPS has not reduced or removed support.

<snip>

Finally IPS has already said that 5.0 release is going to be available for self-hosted folks.

I've been using the software for 12 years, since January 2011, so I've been around a while too.  Removing the ticket system for self hosted folks, but not for cloud customers, is obviously a reduction of support. At least in my opinion, having spent 40 years in support myself.

Thanks for letting me know that 5.0 will be for self hosted folks. That was helpful.

Thanks, that finally worked.

I think I'll wait a week or two to upgrade in the future. I see a lot of posts that this recent upgrade broke people's forums. I'm not sure you're testing as well as you used to for the self-hosted software. You have reduced the support for it already. Can you comment on if you plan to completely deprecate it in the future?

Any word on this? I've updated the connect details so you have full SFTP / root access to my server.

Sorry, I locked myself out.

I have updated the FTP connection details so you should be able to log in now.

I'm having my host look into it. The server is down right now. Will respond here again when it is back up.

I'm getting an error message during upgrade that I can't get past - "Truncated decimal value" in ../upg_107640/upgrade.php::50

My site is down. I cannot restart the upgrade, and when I go to /admin/upgrade it only gives me the option to continue the upgrade.

After the update to v 4.7.1 my secondary groups are not showing. Do I need to edit the templates with the code above?

2 minutes ago, Jim M said:

You will want to review what is causing this error and resolve it before fully deleting these logs. Seeing that it is from yesterday, you may have already done so and in that case, you can truncate it.

Yes, thank you! One of the tables was crashed so a database repair fixed it. I will truncate away!

A bit ashamed to say I'm not familiar with the logs in IPB, but noticed that the "uncaught_exception.php" log is 29G in size. Can I reduce it's size?

1. In Admin > System Logs I edited the prune settings to 10 days from 30 days. Should I just wait for a background process to reduce the size of this log?
2. Can I safely use the linux truncate command to reduce this log (worried that it has a .php extension and may need to be handled by the system)?

Thanks for any help you can provide!

On 10/30/2020 at 11:00 AM, Dean_ said:

This is a feature, and you shouldn't really let people make more then one account.

Tell him to access any category he wants to mark.

So for instance, I can go to Feedback and Information category and hover my mouse over the forum icon of 'Product Guidance' and this would mark all topics as read.

You misunderstand. He wants them all set to "unread", not "read".

On 10/30/2020 at 11:35 AM, Morrigan said:

@Frank S. Hagan There is no way to do that by default. You would need to ask a dev to create a plugin or app for you to be able to mark things as unread.

Its a little on the complicated side because there are levels to the unread stuff (like last unread post or the whole topic etc) so I recommend asking a dev for a quote on what you want.

Thanks, that makes sense. I was hoping maybe a single forum pointer in the database, but I see how it could be more complex than that now that you mention it.

16 hours ago, Miss_B said:

To resest how? Can you pplease elaborate a little more?

He would like to clear all of his read pointers, so that the forum appears to him just like it would to a new sign up.

He actually accomplished this by creating another username and logging in with it.

I have a user who would like to reset his history of topics he has read in a certain forum. Is there a way to do this, perhaps in the database?