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Frank S. Hagan

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Everything posted by Frank S. Hagan

  1. Check the owner / group of the files as well. Sometimes when you move a site the owner of the files is the root of the server instead of the user for that domain (something like that - the important part I remember is the owner). In a terminal window (if you have root access) you should see the owner information in a ls -l directory listing.
  2. Sounds like you're getting pretty good support from your host. Are you hosting on a VPS there?
  3. I've been using the software for 12 years, since January 2011, so I've been around a while too. Removing the ticket system for self hosted folks, but not for cloud customers, is obviously a reduction of support. At least in my opinion, having spent 40 years in support myself. Thanks for letting me know that 5.0 will be for self hosted folks. That was helpful.
  4. Thanks, that finally worked. I think I'll wait a week or two to upgrade in the future. I see a lot of posts that this recent upgrade broke people's forums. I'm not sure you're testing as well as you used to for the self-hosted software. You have reduced the support for it already. Can you comment on if you plan to completely deprecate it in the future?
  5. Any word on this? I've updated the connect details so you have full SFTP / root access to my server.
  6. Sorry, I locked myself out. I have updated the FTP connection details so you should be able to log in now.
  7. I'm having my host look into it. The server is down right now. Will respond here again when it is back up.
  8. I'm getting an error message during upgrade that I can't get past - "Truncated decimal value" in ../upg_107640/upgrade.php::50 My site is down. I cannot restart the upgrade, and when I go to /admin/upgrade it only gives me the option to continue the upgrade.
  9. After the update to v 4.7.1 my secondary groups are not showing. Do I need to edit the templates with the code above?
  10. Yes, thank you! One of the tables was crashed so a database repair fixed it. I will truncate away!
  11. A bit ashamed to say I'm not familiar with the logs in IPB, but noticed that the "uncaught_exception.php" log is 29G in size. Can I reduce it's size? In Admin > System Logs I edited the prune settings to 10 days from 30 days. Should I just wait for a background process to reduce the size of this log? Can I safely use the linux truncate command to reduce this log (worried that it has a .php extension and may need to be handled by the system)? Thanks for any help you can provide!
  12. You misunderstand. He wants them all set to "unread", not "read". Thanks, that makes sense. I was hoping maybe a single forum pointer in the database, but I see how it could be more complex than that now that you mention it.
  13. He would like to clear all of his read pointers, so that the forum appears to him just like it would to a new sign up. He actually accomplished this by creating another username and logging in with it.
  14. I have a user who would like to reset his history of topics he has read in a certain forum. Is there a way to do this, perhaps in the database?
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