Jump to content

Ninja Academy

Clients
  • Posts

    28
  • Joined

  • Last visited

 Content Type 

Downloads

Release Notes

IPS4 Guides

IPS4 Developer Documentation

Invision Community Blog

Development Blog

Deprecation Tracker

Providers Directory

Forums

Events

Store

Gallery

Everything posted by Ninja Academy

  1. Hello all, I just wanted to report back that I have swapped hosting services and now have php 8, and while I am still waiting for DNS to propagate I have been able to update to 4.7.13 and everything seems to be fixed! I appreciate all the help, thank you again for the support!
  2. @Miss_B Thank you! I see some of my assumptions were right. As of now I am (as much as one can be) certain that my site is secure and clear of malware. Before coming here I went through a many day process with a third party professional and my hosting provider (Site5) to ensure that the malware was cleared out and all my access points were updated. What that means, is now I have a secured server, but with a bunch of holes blown in it from the malware passing through. The malware itself seemed to be overwriting php files. For instance, outside of my forum it was replacing the index.php and about.php in my main directory. It seemed to have crawled through the forum and done the same. So right now, I HOPE that I just need to repair the installation to solve the problem. The hurdles in front of me are two fold and represent two paths forward as I understand after everyone's helpful advice here. Option A: Get my hosting provider to help me get the necessary upgrades so that I can run PHP 8 and eventually upgrade my suite to the latest version with a manual install, hopefully repairing the installation in the process. Option B: Find out what version I was running (and thus my database would be compatible with) and install that version manually to repair the files. Option A is the cleanest, but honestly Site5 has not been very good to me over time (they bought out my previous hosting service and they were not an upgrade). I may need to move to a new hosting provider before I can get PHP 8 based on the service I have gotten from them thus far. Option B, if it would work, I think would get me to a solution faster for my community.
  3. I do not know how to confirm what version of invision I was running now that I am getting the error in my first post and cannot access the forum or the ACP. Is there a way to find the version number in the files on the server? Follow up to that, if I do find out what version I was on is there a place to download previous versions and try and install the one I previously had? (I am still going to work with my provider to get php 8 in the meantime so that I can upgrade to the latest eventually)
  4. That is what I was afraid of, I will see if I can get that resolved first then and return here once I have sorted that out. Thank you.
  5. All backups I have were manually created. I have backups of the data from January of this year (and I made a backup after the attacks with the thought that if the database was untouched I would want to back it up before doing any attempted fixes). I do not have recent file backups. I have a local one but it would have been many versions ago as I've done a number of updates through the ACP since then. I am worried that restoring those might cause issues with the database for a more recent version. Am I over worrying? @Jim M Thank you for the reply. Since I did not know the previous version I was on will that be a problem? I believe I was holding off because my hosting provider was unable to get me on a server that could be updated to PHP 8, so I am still on PHP 7.2 if that is relevant for this process. It looks like there is a compatibility checker that would handle this? It also looks like I can do all of this with a test installation. If my forum is at .../forum could I simply install at a .../forum_dev directory to test and move it if it works? Or would it be more prudent to move the old one to a .../forum2 and then install at .../forum ? Thank you in advance for the help.
  6. Hello, I recently had a malware attack on my site and I believe it has caused damage to the files of my community. When attempting to load into my forum I get the following error. I highly suspect that files were damaged in the malware attack and need to be replaced, but I want to know how to do this in the safest way possible as to ensure no data loss. My site was not on the absolute latest release, and without access to the ACP I am unsure how to check what version I am running. I am the only developer on this community, and it is a hobby of mine that I have been running for 15 years. I don't have a web admin to turn to for help since it is just me, so any help on how to start repairing the site will be greatly appreciated.
×
×
  • Create New...