Louis C
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Louis C got a reaction from Marc Stridgen in "Manual action required" on step 4 of auto upgrade
No, that's a different issue relating to step 2 of the upgrade process.
The issue raised in this thread relating to step 4 is not fixed.
The ticket was for an unrelated issue, but when they fixed that unrelated problem it also fixed this problem.
The subject of the ticket was "Error when updating marketplace app".
Thanks! Found a permission denied error there. It's too late to tell if I've fixed the permissions now because I went ahead with the manual upgrade due to the site being stuck in an "upgrading" state, but I'll try it again next time.
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Louis C reacted to Jim M in "Manual action required" on step 4 of auto upgrade
Glad to hear you at least got this resolved for now. If you run into this again, I would recommend checking permissions again and ensuring your folders/files are owned by the proper group/user for your web server. Please let us know if we can be of further assistance.
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Louis C reacted to Jim M in "Manual action required" when trying to login to upgrade
Could you please try now? I believe we have resolved this issue.
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Louis C reacted to Marc Stridgen in "Manual action required" when trying to login to upgrade
We have someone taking a look at this at present as it looks to be an issue with downloading for some. I will let you know once this has been resolved
