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Ryan Ashbrook

Invision Community Team
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Posts posted by Ryan Ashbrook

  1. If you can update your Admin CP details in your client area, I can check this for you. However, a 403 typically means that your host has Mod Security or some other firewall / security software in place that is blocking the request.

    I would recommend contacting your host to see if this is the case and, if so, change the configuration to allow the request to go through properly.

  2. 8 hours ago, Egorkin said:

    Letters stopped coming when complaining about the post.

    I'm subscribed to them.

    The rest of the emails from the forum are coming.

    I didn't change the settings. This seems to have happened after upgrading to 4.7.6(5).

    What could be the problem?

    This is a bug that was fixed in 4.7.6. I would recommend upgrading to the latest version.

    28 minutes ago, crmarks said:

    Reported posts, you mean?

    I also have not been receiving emails about reported content, despite having previously. Perhaps a bug? I only recently realized this, but it has been ongoing for many many weeks.

    I'm not able to reproduce on the latest version. Are you still seeing this?

  3. Admin CP > Members. Click the Cog icon on the search bar. You can use this to search for members based on certain criteria. In this case, you would enter the information like so (note that only the second date field for Last activity is changed):

    Could contain: Page, Text, Computer Hardware, Electronics, Hardware, Monitor, Screen

    After you submit your search, there will be a bar at the top that will allow you to prune / delete all members found, or move them to a different group.

    Before performing any mass alteration on your site, please always ensure you take a backup just in case your search is too broad and accidentally prunes accounts that you did not want removed.

  4. 22 minutes ago, marklcfc said:

    The unlimited page views is nice addition today but I have a custom database and sometimes I need to download, edit and reupload php files and images for that database, likewise things like placing ads.txt in the home directory. Having no access to the files is such a restriction even if I wanted to move.

    ads.txt specifically is covered in the guides.

     

  5. 2 hours ago, The Old Man said:

    Redis no longer stores the page cache which could get pretty hefty, so it would be smaller than before. Apparently IPS doesn’t clear the Redis cache when you run the support tool btw.

    Keys set by the software in Redis are set with an expiration, so Redis itself will remove them when they expire. It's not really feasible to blanket remove all keys from a Redis database, since it may contain data that does not pertain to the software (and that data may not be transient, like the data the software sets is).

  6. 4 minutes ago, The Old Man said:

    I did a search in the AdminCP in 4.7.7 and it didn't find anything. It isn't in the Integrations page and a plug-in search on CKEditor produced no results. Do we just install the browser add-on/extension?

    Yes.

  7. The current version of the file does appropriately use https.

    <?php if ( file_exists( 'conf_global.php' ) and isset( $mysql ) and $licensekey = @$mysql->query("SELECT * FROM " . $INFO['sql_tbl_prefix'] . "core_sys_conf_settings WHERE conf_key='ipb_reg_number';") and $licensekey = @$licensekey->fetch_assoc() and $licensekey and $licensekey['conf_value'] and $lkeyData = @file_get_contents( "https://remoteservices.invisionpower.com/license/{$licensekey['conf_value']}", FALSE, $streamContext ) and $lkeyData = json_decode( $lkeyData, TRUE ) ): ?>

    This was updated almost two years ago.

  8. 1 hour ago, beats23 said:

    My website is now working and back online. Thanks 

    I still have 1 critical warning in ACP, should I just ignore it? See photo

    Could contain: File, Webpage, Text

    Yes, you can ignore this. I applied that change to your site for your latest issue, so that file will report as modified.

    1 hour ago, beats23 said:

    Also this was turned on by IPS support how do I turn it off?

    Public Display of PHP Errors Enabled

    Your server is set to display PHP errors. This is not recommended for production environments as it may cause sensitive information to be publicly disclosed. You should contact your hosting provider or system administrator and ask them to set the display_errors PHP setting to Off.

    As far as I can tell, our team never set this - I'm happy to confirm in your ticket, if you wish, but this is typically controlled by the server.

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