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Ryan Ashbrook

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Everything posted by Ryan Ashbrook

  1. Ryan Ashbrook
    We use the Rules settings under the Display Settings tab.
  2. Ryan Ashbrook
    As an aside - I was able to successfully import that webcal feed. The events inside it are in the past, however, so they may not show up immediately unless you go back and find them. As Jim says, if that webcal export itself adds a new event, then the software should import it the next time it checks the feed at that URL. If the export itself is not updated, or a different URL is generated when a new export happens, then it will not be automatically added to the community, and would need to be added manually.
  3. Ryan Ashbrook
    If you can update your Admin CP details in your client area, I can check this for you. However, a 403 typically means that your host has Mod Security or some other firewall / security software in place that is blocking the request. I would recommend contacting your host to see if this is the case and, if so, change the configuration to allow the request to go through properly.
  4. Ryan Ashbrook
    Unfortunately, there is no functionality to do this in the software at this time.
  5. Ryan Ashbrook
    As mentioned, there is unfortunately no way to rate limit bulk emails from within the software. I would recommend using a dedicated service, such as SendGrid.
  6. Ryan Ashbrook
    This is a bug that was fixed in 4.7.6. I would recommend upgrading to the latest version. I'm not able to reproduce on the latest version. Are you still seeing this?
  7. Ryan Ashbrook
    Admin CP > Members. Click the Cog icon on the search bar. You can use this to search for members based on certain criteria. In this case, you would enter the information like so (note that only the second date field for Last activity is changed): After you submit your search, there will be a bar at the top that will allow you to prune / delete all members found, or move them to a different group. Before performing any mass alteration on your site, please always ensure you take a backup just in case your search is too broad and accidentally prunes accounts that you did not want removed.
  8. Ryan Ashbrook
    When assigning a ticket to a user, ensure that the "Lock to this staff member" option is set. When set, this will force the ticket to be assigned to that person regardless of who replies.
  9. Ryan Ashbrook
    ads.txt specifically is covered in the guides.
  10. Ryan Ashbrook
    Yes, as Charles said, just replace your path with the media tag. <audio controls="" data-audio-embed=""> <source src='{media="1"}' type="audio/mpeg"> </audio>
  11. Ryan Ashbrook
    Keys set by the software in Redis are set with an expiration, so Redis itself will remove them when they expire. It's not really feasible to blanket remove all keys from a Redis database, since it may contain data that does not pertain to the software (and that data may not be transient, like the data the software sets is).
  12. Ryan Ashbrook
    Yes.
  13. Ryan Ashbrook
    The current version of the file does appropriately use https. <?php if ( file_exists( 'conf_global.php' ) and isset( $mysql ) and $licensekey = @$mysql->query("SELECT * FROM " . $INFO['sql_tbl_prefix'] . "core_sys_conf_settings WHERE conf_key='ipb_reg_number';") and $licensekey = @$licensekey->fetch_assoc() and $licensekey and $licensekey['conf_value'] and $lkeyData = @file_get_contents( "https://remoteservices.invisionpower.com/license/{$licensekey['conf_value']}", FALSE, $streamContext ) and $lkeyData = json_decode( $lkeyData, TRUE ) ): ?> This was updated almost two years ago.
  14. Ryan Ashbrook
    Fixed.
  15. Ryan Ashbrook
    While on PHP8, upload this file and navigate to it in your browser and see what it says. Alternatively, try disabling all third party applications and plugins and try switching again. One of those may not be compatible with PHP8.
  16. Ryan Ashbrook
    No, it is not possible to reset the ID at this time. You would need to completely reinstall the community.
  17. Ryan Ashbrook
    I've added protection for this, in a future version, so if a service cannot be reached it does not cause an error in the queue (it will still log it to the System Logs, however, as it's important to know what happened if a notification is not sent).
  18. Ryan Ashbrook
    They are a part of the Font Awesome framework. https://github.com/FortAwesome/Font-Awesome/blob/4.x/css/font-awesome.css
  19. Ryan Ashbrook
    Nothing, looks like there is a bug with the current beta - I have a fix pending review.
  20. Ryan Ashbrook
    Unless the embed is actually broken for you, you can probably ignore these. It's a developer tools thing. https://drupal.stackexchange.com/questions/311285/logs-full-of-page-not-found-entries-for-various-js-map-files
  21. Ryan Ashbrook
    Any Firefox extensions installed? For what it's worth, I work with charts in the software in some capacity almost every day and have had no issues.
  22. Ryan Ashbrook
    We've switched back to MySQL to allow searching to work while we look into this further. The issue is specific to our ElasticSearch instance, and not a software issue.
  23. Ryan Ashbrook
    No, there is no extra cost.
  24. Ryan Ashbrook
    Yes, you can ignore this. I applied that change to your site for your latest issue, so that file will report as modified. As far as I can tell, our team never set this - I'm happy to confirm in your ticket, if you wish, but this is typically controlled by the server.
  25. Ryan Ashbrook
    It's a setting. ACP > Members > Notifications > Newsletters. EDIT: Also bare in mind this site uses two installs using OAuth - you could potentially be signed out in one, but still signed in on another.
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