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We have announced a lot of new things coming soon with Invision Community 4.5. Most of these are pretty big new features worth a blog on their own.
However, we've made a lot of smaller changes that may not deserve their own blog but still have a significant impact.
Let's run through some of those.
Performance Improvements
For every major release, we take some time to run through the code and look at ways to make Invision Community run more efficiently.
For Invision Community 4.5, we've made node forms, sitemaps and commonly run SQL queries more efficient, which is excellent news for you and your users who get reduced server load and a snappier community.
TikTok Embed
Although it confuses me greatly, TikTok has taken the internet by storm. We have added it to the embed list so pasting a TikTok share link automatically shows the video ready to play in the comment.

A TikTok
Upload Chunking
Uploading large files can be tricky. Typically trying to push a large file to a server results in timeouts, memory issues and eventually frustration. We have added chunked uploading when using S3. Put simply; this uploads part of the file at a time to prevent memory issues and the server timing out waiting for the upload to finish.
View Members by Rank
Very recently, we were asked how you can view all members in the ACP of a specific rank. It turned out you couldn't. This quick change was added into Invision Community 4.5.

Showing members with a specific rank in the AdminCP
Download Statistics
While Invision Community 4.5 has new and improved statistic displays, a common request was to be able to download the raw data. This is now possible.

Export stats as a CSV
Downloads
In Invision Community 4.5, when you require approval of new versions of files submitted to Downloads, the original version will no longer be hidden from view. We've added a new flow for moderators to approve these new versions.
Live Meta Tag Editor
Invision Community 4.5 seemed like a great time to run through this feature and tweak the functionality to make it more useful. Now it's possible to remove default meta tags, and it's easier to remove custom tags.
Closed Tag Autocomplete
When using the closed tag system where a user can select from one of your preset tags, we have added a search box to make it easier to find a single tag from a list of potentially hundreds.
EU Tax Support in Commerce
Tax doesn't have to be taxing! But it generally is. Countries within the EU often have complex tax rates. Commerce now supports multiple tax rates for consumers, businesses and EU VAT-registered businesses.
That concludes our mini round-up of all the things we've not talked about yet. Let me know which one you're looking forward to most!

We started talking about Invision Community 4.5 way back in November of last year. Now, less than six months later, it's ready for you to test.
While we put the finishing touches to a few features, we have set up a preview site so you can test out the new features, leave your feedback and make a note of any bugs you spot.
Head over now to the Invision Community Alpha test site.
Please be aware that this test site is running in 'development mode' so it is automatically updated with the latest fixes throughout the day. This means it has to work extra hard on each click as there are no caches, pre-built languages or templates to use, so it will be a lot slower than a production version. So please don't worry about it being a touch slow, and definitely don't try and run Page Speed analysis tools on the alpha site!
You can read about the headline features over in our product updates blog.
Let us know what you think!

I really enjoy writing about the new features the development team have been slaving over for weeks (and sometimes months.)
It's a real joy to be able to share the finished product after we've seen it through inception, discussion, planning, assigning to a developer, coding, peer reviewing and final group testing.
Although sometimes, the features can be explained in a few screenshots, which makes for a pretty thin blog entry.
With that in mind, I've grouped together 6 of the best new micro-features for Invision Community 4.4.
Browser notifications
We introduced browser notifications in a previous version of Invision Community.
Once you've opted in to receive them, you'll get a fancy browser notification when new content is posted while you're off browsing other sites.
However, the browser prompt to ask for permission to push notifications isn't subtle, and it attacks you the second you log in for the first time.
In Invision Community 4.4, we've made it, so you're only asked to opt-in once you open the notification drop down.

No more being attacked by a permission dialog
Widget display settings
One of the most popular features we've added to the front end in recent times is the drag and drop widgets.
We see these used on almost every site we visit.
A popular request, though, was to be able to hide them from specific devices. By default, the sidebars appear under the main content when viewed on a smaller device such as a phone.
There may be times where you wish to show a block for those on tablets and desktops, but remove it for phones, so it doesn't take up precious retail space.
Happily, you can now do this on each block with 4.4.

Desktop only?
Club Navigation
Clubs are relatively new to Invision Community but they incredibly popular as they allow you to run micro-communities within your main community.
You're not limited to just forums either; you can add gallery albums and more to each club.
We've added the ability to re-arrange the club tabs allowing you to prioritise what you members see first.

Rearranging club tabs
Announcement URLS
Announcements have been a core feature for a long time now. We use them whenever we have a holiday so we can notify our customers about reduced support on those days.
We've made it so you can now link to an item, rather than have to provide new copy for each announcement.

We may have overdone it a bit
Time Frame selector
We noticed that in numerous areas around the Admin CP we had time input boxes. These would sometimes be used for seconds, minutes, hours and even days.
We've seen customers forced to enter things like 86400 seconds when they want the time frame to last a day. The lack of consistency wasn't great either.
In Invision Community 4.4, we've added a new Time Frame selector which is used as standard on all areas we ask for a time frame to be entered.
No more taking your socks off to work out how many seconds in a month.

Time is no longer relative
Group Name Styling
For about as long as I can remember (and as I get older, this is not an impressive amount of time), we've allowed group names to be stylized when shown in the online user list.
A very popular request is to extend that same group highlighting throughout the suite.
Finally, Invision Community 4.4 brings this to the suite.

If the group name is visible, that gets the styling, otherwise the name does
These features may be micro in nature, but we hope they make a significant improvement to your community.
Which are you most looking forward to? Drop a comment below and let us know.

It's easy to think that email is a relic from the past; from simpler times long before social media and the rise of phone apps.
And it's reasonable to think that way. Your phone constantly pings at you, and your laptop OS constantly pings at you, so why bother with email?
Because it's still a hugely powerful medium to get and retain attention.
In 2017, over 269 billion emails were sent and received per day. Of those, 3,360,250,000 are opened, read, and a link clicked.
Email is still very much a critical tool in your quest for retention.
Invision Community knows this. We have options to notify members of replies by email, weekly or monthly digests by email and members can opt-in for bulk emails sent from your community team.
Given how important email is, it was only fair that we invested in some love for our email system for 4.4.
Email Statistics
Just above, I mention that 269 billion emails are sent, and 3.4 billion are opened, read and clicked.
How many emails are sent from your Invision Community daily?
(No cheating and checking with SendGrid)
You probably have no idea as we didn't record email statistics.
As of Invision Community 4.4 we do!

Chart showing the number of emails sent daily
We now track emails sent, and the number of link clicks inside those emails.
Email Advertisements
Email notifications are a powerful way to get your members to revisit your community. The member welcomes these emails as it means they have new replies to topics they are interested in reading.

While you have your member's attention, you have an opportunity to show them a banner-style advertisement.


The new email advertisement form
When creating a new email advert, you can choose to limit the advert to specific areas such as topics, blogs, etc. - and even which forums to limit by.


Subliminal messages
This is a new way to reach your audience with your promotions.
Unfollow without logging in
Despite spending most of this blog entry shouting the virtues of email, it's inevitable that one or two members may wish to stop receiving notification emails.
In previous versions, the unfollow link would have taken you to a login page if you were signed out. For members that haven't been back in a while, this may cause some annoyance if they do not recall their login details.
Invision Community 4.4 allows non-logged in members to unfollow the item they received an email about or all followed items without the need to log in.

You no longer need to log in to unfollow items
Respecting your member's inbox is vital to keep on good terms with them and to keep them engaged in your community.
We'd love to know which of these features you're most keen to try in 4.4. Please drop a comment below and let us know!

Did you know that the most magical community in the world runs on Invision Community?
For close to 12 years, Invision client @Michael R  has been spreading joy through the Santa Claus Network (ClausNet.com), the world’s largest community for Santa and his followers.
He started building the site in November 2006 and went live in the beginning of 2007, using Invision Community as his platform of choice since the beginning. Michael also founded the James D. Rielly Foundation in honor of his grandfather – a non-profit organization that provides charitable and emotional support to military and first responder families.

 

As a tribute to the holidays, Mike was gracious enough to be interviewed by Joel on behalf of Invision Community on how he uses Invision Community and engages with his unique community.  

J:  This is such a wonderful community of passion.  How did you get started?
Back in October 2005, I attended the world-famous Charles W. Howard Santa Claus School. It was a Christmas present I received from my wife. At that time, I had already been portraying Santa for 34 years but was a bit skeptical of what I would get out of attending a “Santa School.” 
 
He’s already nailed the Santa look.

At the school I got to meet Santas from all over the World!
It was a wonderful experience and I am still friends with many of the folks, but what I enjoyed most of all was the camaraderie I felt with my fellow brothers and sisters in red. This was the catalyst in creating ClausNet – to recreate the same feeling of fellowship I felt at the school. 

J:  Your membership must be very unique. 

ClausNet is the world's largest online community dedicated to the faithful portrayal of Santa Claus.  Our membership also includes Mrs. Claus, Elves, Reindeer Handlers, and all others who devote their time to bringing the magic of Christmas to children and adults throughout the world!
In comparison to other sites, 2,900 isn’t a lot of members. But based on some estimates it’s about two thirds of all the Santas and Mrs. Clauses on the planet!

We are very selective who of we approve for membership. In addition to Invision’s validation process, I personally email each person who registers for an account. I do this to help eliminate trolls and other Grinchy people, but mostly to keep out the prying eyes of children to preserve the Secret of Santa and keep the magic alive for children of all ages!

J:  What Invision apps do you use, and how do you use them?  
We have all the Invision Community apps and rely upon them for many purposes.
  
We don’t sell products on the site but we do use Commerce for donations. Members can purchase Supporter Level Memberships at varying prices. We use Pages and Blogs for posting short stories, opinion pieces, and even business advice. We use Downloads for sharing files such as example contracts and business card templates. The Calendar app is a great resource in notifying and scheduling regional get-togethers, workshops, schools, and training sessions. 
Articles and short stories written in Pages.
J: What are some of the most innovative features of Invision Community that your members have embraced?

I believe Invision Community is the most robust platform for building online communities. Our members really like the new Clubs feature.  We use Clubs for regional and local groups as well as specific topics such as prop making and costuming.  


From the Long Leaf Pines to the Northern Pacific, ClausNet uses regional clubs all over the world to foster closer relationship.
J:  There must be seasonality with your niche. How do you keep your members engaged throughout the year and what are some special events that you host?

Throughout the year we run several activities designed to keep up engagement.
Member of the Month - Each month, I select a different member of our community to featured. We interview the candidate and post the interview on the site.  ClausNet Gazette Monthly Newsletter - We send out a monthly newsletter of content from the website. Surprisingly, it’s the first time many of the members see the content. It is a great way to keep members coming back to the site. Christmas Card and Ornament Exchange – These are two of the most anticipated events we hold.  Members sign up and are randomly paired with another, so they can exchange cards or ornaments.  It’s very exciting to receive Christmas ornaments from another part of the world! We also run several other programs such as an Annual Raffle, Countdown to Christmas, Picture Contests, and Latest News.

J: As a longtime Invision client whose passion is the holidays, what are your holiday wishes to other Invision clients and clients-to-be?

As many of you know, Christmas is my favorite holiday – a holiday that lives in my heart year-round! May this holiday season be one of health and happiness for you and your loved ones. Happy Holidays, Happy Hanukkah, Joyous Kwanzaa, Festive Festivas, Fröhliche Weihnachten, Nollaig Shona, Boas Festas, Buon Natale, Feliz Navidad, Merry Christmas!

J:  Thank you Mike for graciously spending your time with me and other Invision clients to learn how you engage with members using Invision Community.  Hopefully this interview has helped inspire and motivate other clients with some extra cheer during the holiday season!

Outside your window, the leaves have burst into fiery reds and oranges.  A crisp breeze floats in the air.  The birds have long chirped their good-byes.
And you’re sipping a hot cup of apple cider, contemplating the change in season.
The holidays are almost here.
The end of the year is one of the best chances to take stock your community and provide an emotive experience for your members.  It’s a chance to reflect upon what you learned, what new initiatives you started, and what you still have ahead of you.  It’s a chance to provide a sense of closure to the year and to ignite one more burst of community-wide goodwill.  In short, the holiday season is an amazing opportunity to bring your community together one last time in 2018.

 
Here are 16 ideas for the holidays in four categories.  Try to select at least one idea from each category for a holiday plan that runs the gamut of the community experience.  Choose the ones that you especially like; gather your staff members to brainstorm; and put together a plan that’ll navigate you better than Santa’s reindeer through the holidays!
Design
One of the easiest and simplest things you can do is to update your community’s design for the holiday to provide an immediate visual impact.  Users love to see fun twists on your theme.

1.    Tweak your logo with falling snow or twinkling lights.
2.    Replace your forum icons with holiday ones.
3.    Go bold and install a whole new holiday theme from the Marketplace.
4.    Coordinate the holiday design across all of your social media and web properties.
Remembrance
Your 2018 was filled with emotional triumphs and tribulations. Did your community accomplish something great?  How many new members did you welcome?  Did you lose any members?  Create a shared experience that binds and connects your community closer together.

1.    Craft a year-end mailer that chronicles your community’s victories and struggles.
2.    Post a “Did You Remember This?” topic that reconnects with all the funniest, informative, and most poignant topics.
3.    Edit a “Top Moments of 2018” montage that highlights the biggest events that transformed your community in the past year.
4.    Memorialize members who have moved on or departed your community.
Appreciation
Holidays are all about demonstrating appreciation for your loved ones, and your community is no different.  Take the time to demonstrate an authentic and warm appreciation for all members who have shared the past year with you. 

1.    Promote new users who have done a superb job of supporting the community over the year.
2.    Send out physical or digital gifts as a token of your appreciation to key members.
3.    Write individualized messages for every staff member that highlights their wonderful contributions.
4.    Send a thank-you note to Invision Community in the comments below on how using Invision Community has helped propel your community’s growth in 2018.
Celebration
Finally, the holidays are a season of celebration.  Spread tidings of joy and merriment to all members in your community, social media, and offline for all-around cheer.
 
1.    Count down to the holidays with different daily announcement using the Announcements feature.
2.    Write a year-end “2018 Celebration Message” mailer to applaud all the great events from 2018
3.    Host a winter giveaway with special holiday packages or gifts.
4.    Throw a holiday party as a meet-up, using Calendar and Venues, to mingle with your members in person.
Reconnect your members one more time in 2018 with a rich and shared story of the past year.  The holidays are an intensely emotional time that can provide an occasion for remembrance, an occasion for appreciation, and most of all, an occasion of celebration of all great things that have happened and are yet to come.  Let your community be the gift that keeps on giving.  
Happy holidays to all Invision Community clients, and may your winter holidays be filled with joyous cheer and community friendship!
Joel R is a mystery wrapped inside an enigma. When he's not running his own successful community, he's peppering Invision Community's private Slack channel with his feedback, community management experience and increasingly outrageous demands (everything is true except the last part).

It's very easy to focus on a single metric to gauge the success of your community.
It's very common for community owners to look at page hits and determine if their SEO and marketing efforts have paid off.
Getting traffic to your site is only half the equation though. The most valuable metric is how many casual visitors you're converting to engaged members.
Invision Community already makes it easy for guests to sign up using external services such as Facebook, Twitter and Google.
However, there has to be a conscious decision to click that sign-up button. For some, this may be a barrier too many.
Invision Community 4.4 reduces this barrier by allowing guests to create a post to a topic they want to engage with.
Once they have posted, they are asked to simply complete their registration. They are more likely to do this now they have invested in your community.
This will be incredibly valuable when you consider how much traffic a forum receives from inbound Google searches. With Post Before Registering, you'll increase your chances of turning that inbound lead into a registered member contributing to your site.
Let me take you through the feature and show you how it works.
When browsing the community guests will see the ability to submit a post, with an explanation that they can post now and complete registration later. The only thing they have to provide in addition to their post is an email address.

Posting as a guest
This works in any application for new content (topics, Gallery images, etc.) as well as comments and reviews. It will only show when a newly registered member would be able to post in that area - for example, it will not show in a forum that only administrators can post in. 
After submitting the post, the post will not be visible to any user, but the user will immediately be redirected to the registration form with an explanation to complete the registration. The email address they provided will already be filled in.

Registration form after posting as a guest
At this point, the user can either fill in the registration form, or use a social sign in method like Facebook or Twitter to create an account. After the account has been created, and validation has been completed if necessary, their post will automatically be made visible just as if they had registered and then posted.
If the user abandons the registration after they've submitted their post, an email will be sent to them to remind them to complete the registration.

Email reminding user to finish registering
 
Some Notes
Invision Community already has a feature that allows guests to post as guests without registration if granted permission. That feature has not been removed and so if you already allow guests to post, the behaviour will not change. This new feature is only available when a guest can't post in a given area, but a member would be able to. The entire feature can also be turned off if undesired. If the area the guest is posting in requires moderator approval, or newly registered members require approval of new posts, the post will enter the moderation queue as normal once their account has been created. Third party applications will require minor updates to support this feature. Once your casual visitor has invested time in your community by crafting a post, they are much more likely to finish the registration to get it posted. If you have set up external log in methods, then registration only takes a few more clicks.
This blog is part of our series introducing new features for Invision Community 4.4.

Do you recall that scene in Harry Potter where young Harry is sitting in his Uncle’s living room when hundreds of letters from Hogwarts burst through the fireplace, filling the room?
Sometimes, when you log into the administrator’s control panel, it can feel a bit like that.
As the administration control panel has evolved, there has been more of a need to display notifications, alerts and warnings to the administrators.
There are several things which may require an administrator's attention which may show a notice on the AdminCP dashboard, a banner on the community, or send an email. For example:
When a new version of Invision Community is released. A new member registers and requires administrator validation. A configuration issue is detected, for example if dangerous PHP functions are enabled on the server. There are items Commerce which require manual action, such as transactions pending manual approval or items to be shipped. Up until now, each such area would manage how these notifications show and are sent independently. In 4.4 we have introduced a new section of the AdminCP which shows all things which require administrator attention in one place, easily accessible from any AdminCP page.

AdminCP Notification Menu
Clicking on any of these notifications will take you to the relevant area of the AdminCP, or there is also a full-screen Notification Center which allows you to quickly take common actions such as approving members.

AdminCP Notification Center
While the best approach is to take the appropriate action (which will automatically dismiss the notification) so you always have an empty Notification Center, most notification types can be hidden, either temporarily on a per-notification basis by clicking the cross in the top-right, or administrators can hide all notifications of a certain type from their individual settings. Administrators can also choose which type of notifications to receive an email notification about.

Notification Settings
Each notification has a severity indicated by the coloured bar on the side and certain notifications can also show banners either across the AdminCP, or also on the front-end (to administrators).
Notifications group automatically (so for example, if there are 5 members pending approval, you will see 1 notification rather than 5 separate ones) and where appropriate each administrator can choose if they want to receive a single email, or a separate email with each occurrence.
Now you won't miss an invitation to Hogwarts, or anything important again.
This is a blog about our upcoming Invision Community 4.4 release, due later this year.