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SecondSight

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Everything posted by SecondSight

  1. Yes, it's in the support section of the Commerce application. Thank you ! 🙂
  2. Hello : In my system log files, I have this repeated error : I don't understand what it means (except that it is linked to tasks) and where to search to fix it... 'andre.jorge.pay...' => This is one of my old email address which I no longer use. 746kzwa => This is the email address password. (but it's no longer working) I must have used this email account in the past, for some configuration where the address email and the password are needed... but I don't remember where exactly... Can you help me fixing this error ? Thank you 🙂
  3. Ok 🙂 My community version is 4.7.15. Do I need to install the patch ? If yes where can I find it ? (I searched in the "Get support" section but there is none there). Thank you 🙂
  4. Hello, 🙂 Yes, I've just noticed errors. Here they are : and
  5. Hello 🙂 I've disabled my third party app (Links Directory), installed a new theme and used an unmodified language (English), but I still get the same problem. I noticed this happens only in topics where I have never posted messages. Can you reproduce this ?
  6. Hello 🙂 I noticed that when I anonymously post a message in a topic, I get an error : and when I reopen the topic, I notice that the answer is posted twice : Is this a known bug or really a theme error ? Thank you 🙂
  7. Hello, 🙂 In ModeratorCP/site moderation/Deleted content, you have all the topics members deleted. Is it still possible to specify the number of days after which these topics will be deleted for good ? Thank you ! 🙂
  8. Hello, 🙂 There's too much content in the "What's new in this club" section : How can I limit it or remove it ? Thank you, 🙂
  9. Is it possible to edit this message ? Thank you, 🙂
  10. Hello, 🙂 For some reasons, I've had my account locked on my own community. I noticed then that the only message was "Something went wrong". (something like that I would like to show another message (Something like "Your account has been locked due to too many errors. Contact the admin for help." Is this possible ? Thank you, 🙂
  11. Problem solved. I hadn't seen the default value was set to "0 times" by default and so I set it to 1 time every 100 days and now it's ok. Thank you, 🙂
  12. Hello, I've tried editing a group in order to enable the "Allow display name changes" option. I can do it for all groups but one : when I click the "Save" button it says it's been saved, but then members tell me the option is not enabled and so I have a look and notice the option is not enabled. So I try again and the same happens. What can be the reason for this ? Thank you, 🙂
  13. Hello, 🙂 I should have posted some time ago… I fixed momentarily the problem by : - moving some topics to another forum, - lowering the number of posts per page. Do you know if this correspond to a PHP setting or some other setting ? Thank you 🙂
  14. Hello, 🙂 I noticed that if I edit à topic I created as anonynous, a message is added at the bottom of my post saying « Edited 2 minutes ago by SecondSight ». So I’m no longer anonymous since my name appears…
  15. I apologize. The access information has been updated. Thank you 🙂
  16. I will have to wait then… I took a new dedicated server about 6 months ago and I will have to pay for it for the next 18 months… In 2003 and for several years, I was hosted by Invisionpower, because it was cheaper than having my own server…Then it became too expensive and I had to move to a dedicated server in France. Today, it’s again more interesting for me to be hosted by Invisionpower and have the « Creator pro « in the cloud… I will find a solution 🙂 Thank you for Hour help and explanations. 🙂
  17. Thank you 🙂 I’m not sure I understand the difference between having my community (forums, gallery, blogs, etc.) hosted on my server and having my community hosted in the Invisionpower cloud. It seems to me like it’s the same as « Creator » package, but hosted by Invisionpower ? And so, if I need the « Courses and lessons » app, I need to sign up for the « Creator pro » package ? Am I right ? Thank you 🙂
  18. Yes, I have my own server to host my community… This can’t be the reason why I can’t post comments…
  19. Hello, 🙂 I wanted to post comments in your blog, in the Courses and lessons entry, for instance, but I can’t (there is no editor). Is this normal ? Thank you 🙂
  20. Hello, 🙂 I've asked a server management company to have a look into this, but they said they didn't find errors in the server logs... (they searched for the http 500 error and the members' IPs). Here are the names of members who experience this problem : éléphant rose (this one just told me now that she experienced the problem right now) Watteau snowy locko Colibri29 3caille aqua897 maloma Alex'Sandra bulle2 philpelpet gali The forum they are trying to access is : https://forums-enseignants-du-primaire.com/forum/243-graffiti/ This forum is not accessible to guests and new members. It can be accessed by other members. Thank you 🙂
  21. Yes, that’s what I thought first, but they have the same issue both on their phone and computer. And it’s happening to about 10 members…
  22. I used the « Sign in as membername » option in the ACP and I could access the forum using their account while they can’t. I also asked them to login with a test account and the problem is the same : I can access the forum using the test account while they can’t. I wonder what can be the reason for this…
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