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Circo

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Posts posted by Circo

  1. Just purchased this and trying to get it setup... I'm trying to get an API key, but just noticed that Google charges for this feature (unless I'm missing something). For anyone using this; what has been your costs for using this addon? Not quite sure if it's going to be worth it for me to continue with this one.

  2. 1 hour ago, Circo said:

    Thank you for the fix on Ehren's themes.  I've been messing around with adding news on my site.  Is it supposed to be blurring the images? Or is this something with the image handling on my server? The images being uses are good resolution images and I would expect them to be nice and clear.

    FX_News_blurred.thumb.png.f10588f8776ca942f7439705a6d411af.png

    FX_News_Articleview_blurred.thumb.png.ad1e29623c1aa3efe08a7bb34cc5730e.png

    I think I figured this out... Changed thumbnails to unlimited size.

  3. I did some more searching... it seems that un-hiding content is a moderation thing, but I'm talking files that the user has uploaded to the downloads section. For instance; if the user is working on a new version, they want to temporarily hide the current one.  Once they have done their corrections they want to re-upload and then un-hide the file. 

    I don't understand why this would be a moderation thing; if the user is the file uploader and part of a specific usergroup that has permissions.

  4. I'm not sure if there is something like this that exists already... I'd like to create a section in my downloads that acts as an Early Access section.  Files upoloaded to that that section would be there only for a specified amount of time before being automatically moved to their public category.

    Example someone uploads file as an Early Access file.  They want the file to be Early Access for 30 days then go public after.  After 30 days; that file is automatically moved to the specified download section.  The uploader would need to specify the length of time the file is to remain Early Access as well as what the section the file needs to move to after the specified amount of time.

  5. 31 minutes ago, Jim M said:

    OK, thanks. In taking a look, you are limiting categories in most downloaded, I am unsure if this is related to what you're seeing in ACP -> Community -> Downloads -> Settings. If any downloads are outside of those categories, you may want to verify and ensure that you include them or select all.

    That setting controls the "Most Downloaded" block which is different than the "Top Downloads" plugin.  I normally have the "Most Downloaded" block turned off. The Plugin has worked fine in the past, but recently the counts seem WAY off.

  6. Hello Guys,

    I just noticed that my "Top Downloads" box on my Downloads page is not posting the numbers correcly.  The box currently shows the same files and same number of downloads across the board (week, month, year, all time).  The highest shows only ~800 downloads, whereas I have files that have multi-thousands of downloads. Something seems to have gotten reset on that box, but the files have the correct download numbers on them.

    How do I ge the "Top Downloads" to populate with the correct files and downloads?

  7. 3 minutes ago, Jim M said:

    Try clearing your cache in ACP -> System -> Support -> Clear System Caches. This is necessary after changing your URL.

    Yea! That worked.

    Looks like the only looming issue is the license URL. Anything you can do about resetting my license URL?  I don't have access to the email that the system says it sent.  It just needs to go from /forums to just the root URL.

  8. 11 minutes ago, Jim M said:

    You can download a new .htaccess in ACP -> System -> Search Engine Optimization -> in the description of Rewrite URL, you will find instructions.

    Yeah, I got that working... Now trying to figure out why my site/theme icons/images aren't showing now.  Everything else seems to be working; including my initial issues with not being able to set a default app.

  9. 14 minutes ago, Randy Calvert said:

    I believe you need an updated htaccess from your ACP.  Since the path to redirect requests has changed, it needs to be updated within htaccess as well.

    And yes… the license needs to be updated to the correct path (now root).  The good thing is it should not break your site until you can resolve it. Just an FYI until your license status is resolved, you can’t download/install things from the marketplace. Anything already installed is unaffected.  

    Hmm, any idea what needs to be in the .htaccess file?  The Invision Community download does not have an .htaccess file.  I just updated my old .htaccess file with the following:

    <IfModule mod_rewrite.c>
    Options -MultiViews
    RewriteEngine On
    RewriteBase /
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteRule \.(js|css|jpeg|jpg|gif|png|ico|map)(\?|$) /forums/404error.php [L,NC]

    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /index.php [L]
    </IfModule>

    This gets me further along... I'm able to now see the site. Looks like a lot of images/icons are still missing.


    Thanks, I did know that about the license.  Just mentioned it so support could reset it for me until I can get the email from my partner.

  10. 21 hours ago, Jim M said:

    Yes, you would need to grab everything in your installation directory and move it to the root if you wish to have it there. You can read this guide which covers moving your installation to a different server, can ignore everything with a database as that would stay the same in this case: https://invisioncommunity.com/4guides/advanced-options/server-management/moving-to-another-server-server-transfer-r282/

     

    Should just be the index.php file in your root.

    @Jim M I have moved the files as requested.  I believe that the correct index.php in in root now.  I am running into another issue...  I'm able to access admin (no images), but if I go to the root url. I see the offline message and I'm logged out.  If I try to sign in; I'm getting a "Internal Server Error".  If I remove my .htaccess it takes me to https://vpuniverse.com/login/ with an error of: 

    "Not Found

    The requested URL was not found on this server.

    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request."



    I'm also getting "License Key Invalid". My license key points to /forums, but I just tried to reset this via Manage Purchases.  Unfortunately, the email was sent to my partners email address with the instructions. I guess I need to update my license to the root domain now.

  11. 4 minutes ago, Jim M said:

    Your base URL is http://vpuniverse.com/forums/ so going to the root domain will not show anything. Looks like you have an old, unsupported file in your root which will no longer work to place a Pages page at your root when our software is in another folder. You will need to move the software to the root directory of your domain and then set Pages as the default application and the page you want to show as the default page.

    @Jim M Thanks for this info and the quick response on a Saturday.

    So, all of the contents of /home/vpuniverse/vpuniverse.com/forums need to be moved to /home/vpuniverse/vpuniverse.com?  Which file is the old, unsupported file? Do I need to remove this file or will it be overwritten when I move the files to root?

  12. Not sure if these problems are related or not, but I am also not able to set a "Default App".  It seems to change under Applications, but either I'm not sure what it's supposed to do, but it's not changing my "home" page either. If I change Default App to Pages. It changes my Forums to /forums/forums.  Main URL page does not change and still shows loggeed out.

  13. Hello Support...

    This thread stems from my questions/issues in the CSRF protection key thread. I'm not seeing that error/response any more, but users going to my home page are greeted with a "The page you requested does not exist".  I am able to duplicate the problem as well as I am unable to edit the page/blocks using page manager.

    New users to my site are greeted with this:
    VPU_New_user.thumb.png.bf35ca783b13e45bcb3a83fb36f8cc88.png

    Users are able to register, login, and navigate the site via the other tabs.  However, my home page is blank and this causes confusion.

    Once a user logs in they are taken to the /forums url. The site acts like it should.
    LoggedIn.thumb.png.5d282860f0a752887037e0b3a47d637b.png

    If I want to go back to my home page by going to the root url. This is where I was originally getting the CSRF protestion key response.  Now it shows that I am logged out, blank home page, and unable to access the block manager for that page. 

    VPU_New_user.thumb.png.bf35ca783b13e45bcb3a83fb36f8cc88.png

    However, I'm not really logged out.. I can click on any tab and it's logged in and site works fine.  I have tested this using the test login that support has access to and get the same behaviour.

    I am also not able to set a "Default App".  It seems to change under Applications, but either I'm not sure what it's supposed to do, but it's not changing my "home" page either.

    I'd love to be able to create my home page, but not able to get past this issue. 

    Please send help!

     

  14. On 1/24/2022 at 3:11 AM, Marc Stridgen said:

    Try increasing your memory limit. It may well be that the server is hitting that when its processing the GIF image

    Memory limit is already at 2000M.  I think I narrowed down the problem to be the adding the site watermark to the image that's causing the hangup.  I removed the watermark as a test and was able to sucessfully upload and post the file with the animated gif thumbnail.

    Is there a way to have watermarking on a category by category basis instead of everything?

  15. Hello Guys,

    I'm not sure if this is an IPS error or an actual server error. I've already opened a ticket with my server hosts to check the server side, but I think this may be an IPS issue as gifs are used on other parts of the site without issue. 

    I have users that create some animated images.  When they go to upload these images they are uploading an apng filetype, but using a gif as the screenshot.  When this happens we are seeing an Internal Server Error.  

    I had a user uploading this file:
    https://vpuniverse.com/forums/files/file/8820-creepshow-animated-wheel/

    Trying to use the following gif as the screenshot.
    Creepshow_Animated.gif.f5efd52a6fd2307d028ccdfcc944548d.gif

    Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator at @vpuniverse.com to inform them of the time this error occurred, and the actions you performed just before this error.

    More information about this error may be available in the server error log.


    Server log shows the following error:
    [Sun Jan 23 06:07:53.253273 2022] [core:error] [pid 2123385:tid 140682730784512] [client XX.XX.XX.XX:60783] End of script output before headers: index.php, referer: https://vpuniverse.com/forums/files/submit/?do=submit&category=149
    [Sun Jan 23 06:32:52.383040 2022] [fcgid:warn] [pid 2277607:tid 140682772748032] (104)Connection reset by peer: [client XX.XX.XX.XX:61502] mod_fcgid: error reading data from FastCGI server, referer: https://vpuniverse.com/forums/files/submit/?do=submit&category=149
    [Sun Jan 23 06:32:52.383093 2022] [core:error] [pid 2277607:tid 140682772748032] [client XX.XX.XX.XX:61502] End of script output before headers: index.php, referer: https://vpuniverse.com/forums/files/submit/?do=submit&category=149
    [Sun Jan 23 06:44:50.773542 2022] [fcgid:warn] [pid 2343483:tid 140682739177216] (104)Connection reset by peer: [client XX.XX.XX.XX:62023] mod_fcgid: error reading data from FastCGI server, referer: https://vpuniverse.com/forums/files/submit/?do=submit&category=149
    [Sun Jan 23 06:44:50.773842 2022] [core:error] [pid 2343483:tid 140682739177216] [client XX.XX.XX.XX:62023] End of script output before headers: index.php, referer: https://vpuniverse.com/forums/files/submit/?do=submit&category=149
    [Sun Jan 23 07:08:24.754821 2022] [fcgid:warn] [pid 2463787:tid 140682772748032] (104)Connection reset by peer: [client XX.XX.XX.XX:62819] mod_fcgid: error reading data from FastCGI server, referer: https://vpuniverse.com/forums/files/submit/?do=submit&category=149
    [Sun Jan 23 07:08:24.754884 2022] [core:error] [pid 2463787:tid 140682772748032] [client XX.XX.XX.XX:62819] End of script output before headers: index.php, referer: https://vpuniverse.com/forums/files/submit/?do=submit&category=149
    [Sun Jan 23 07:18:10.018103 2022] [fcgid:warn] [pid 2463787:tid 140682739177216] (104)Connection reset by peer: [client XX.XX.XX.XX:63214] mod_fcgid: error reading data from FastCGI server, referer: https://vpuniverse.com/forums/files/file/8820-creepshow-animated-wheel/?do=newVersion
    [Sun Jan 23 07:18:10.018166 2022] [core:error] [pid 2463787:tid 140682739177216] [client XX.XX.XX.XX:63214] End of script output before headers: index.php, referer: https://vpuniverse.com/forums/files/file/8820-creepshow-animated-wheel/?do=newVersion

  16. 42 minutes ago, All Astronauts said:

    It literally does nothing other than bypass a signature check when downloading files that are attachments or IPS Downloads files. That's it. So it's nothing to do with that.

    Plugin disabled (not that it would matter...), testing locally with Downloads, files stored locally, this behavior you describe appears intended. I downloaded the file, then downloaded it again. And then again later. Three entries as I would expect actually - if someone is downloading the file repetitively why wouldn't that be logged? Person could just be annoying, or maybe they after downloading it were addle-brained and deleted the file accidentally and needed another copy?

    gk.thumb.JPG.38ec7db3489f671d6fde6a582a30d6cc.JPG

    Ok, thanks for verifying. I didn't think it would have anything to do with this plugin, but just wanted to check.  I don't think users are doing it on purpose. It's happening with almost every user. I think there is something else causing it to log a duplicate, but I can't figure it out.

    42 minutes ago, All Astronauts said:

    It literally does nothing other than bypass a signature check when downloading files that are attachments or IPS Downloads files. That's it. So it's nothing to do with that.

    Plugin disabled (not that it would matter...), testing locally with Downloads, files stored locally, this behavior you describe appears intended. I downloaded the file, then downloaded it again. And then again later. Three entries as I would expect actually - if someone is downloading the file repetitively why wouldn't that be logged? Person could just be annoying, or maybe they after downloading it were addle-brained and deleted the file accidentally and needed another copy?

    gk.thumb.JPG.38ec7db3489f671d6fde6a582a30d6cc.JPG

    Ok, thanks for verifying. I didn't think it would have anything to do with this plugin, but just wanted to check.  I don't think users are doing it on purpose. It's happening with almost every user. I think there is something else causing it to log a duplicate, but I can't figure it out.

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