Sonya*

A topic is more than a collection of posts; it's a living entity that ebbs and flows over time.
Evergreen topics can see month-long gaps between posts and longer topics spanning numerous pages can end up hard to navigate through to find useful content.
With this in mind, we've added numerous improvements to the topic view to bring context and summaries key areas within the topic.

Topic view updates
Topic Activity
The first thing you likely spotted in the above screenshot is the new sidebar. This acts much like a summary of activity within the topic. It very quickly lets you know how old the topic is and how long it has been since the last reply. This context is essential if you are unwittingly replying to an older topic.
Most topics are driven by a handful of key members. The topic activity section shows you who have been most active, which may influence which posters you give greater authority to.
Likewise, popular days lets you dig into the 'meat' of the topic which may have evolved quickly over several days.
More often than not, a single post attracts more reactions if it is particularly helpful or insightful, and this is shown too.
Finally, a mini gallery of all upload images allows you to review media that has been attached to posts.

The topic activity summary under the first post
This activity bar can be shown either as a sidebar or underneath the first post in a topic. If you enable it for mobile devices, then it will show under the first post automatically.

The topic activity summary on mobile
As with many new features in Invision Community, you have several controls in the Admin CP to fine-tune this to your communities needs.

AdminCP settings
Other improvements
The eagle-eyed among you will have spotted a few other changes to the topic view.
The first is the badge underneath the user's photo. The shield icon notes that this poster is part of the moderation team. Of course, this badge can be hidden for communities that do not like to draw attention to all their moderators.

You will also notice that when the topic starter makes a reply to a topic, they get an "author" badge as their reply may carry more authority.
When you scroll down a topic, it's not often apparent that there has been a significant time gap between replies. For some topical topics (see what I did there) this may alter the context of the conversation.
We have added a little identifier between posts when a period of time has passed between posts.

These changes add a little context to the topic to give you more insight into how the replies direct the conversation.
The new topic activity summary gives you an at-a-glance overview of key moments and posters to help you navigate longer topics.
We hope that you and your members enjoy these new features coming to Invision Community 4.5!

The news is currently filled with anxiety over coronavirus and workers are being encouraged to work from home where possible to limit or delay its spread.
For many people used to commuting daily and working in shared offices, this is a huge upheaval which will take a while to adjust.
How do you stay motivated and productive when you're not at your desk and held accountable by your colleagues next to you?
Remote working has become popular over the last few years. The internet has transformed how we work, and improvements to connection speeds, authentication systems and cloud architecture make working home a viable alternative for many office workers.
Working from home certainly doesn't suffer the same stigma it did years ago when it was synonymous with sleeping in late, daytime TV binges and excessive time in pyjamas.
A good number of years ago, I was getting my hair cut. It was about 11 am on a weekday, and we had the usual small talk as she attempted to tame my unruly mop. The question I was waiting for dropped a moment later "so, is this your day off?" My reply was that I work from home so have some flexibility in my day. Usually, this gets a nod, and we move onto the weather. I'd not met this hairdresser before. She processed my reply, stopped snipping and locked eyes with me via the mirror. "Do you really work from home, or is that you don't have a job?"
Fears over reduced productivity from remote workers have proved to be unfounded. A large-scale experiment was conducted with 16,000 employees of a Chinese call centre. Workers were randomly assigned to either work from home or at the office for nine months. The home workers enjoyed a 13% performance increase due to fewer breaks and sick days.
At Invision Community we not only make a product designed to bring people together online, but a good number of us also work remotely. Our HQ is in Virginia, USA but we have team members in the UK, Europe and Australia. Remote working allows us to hire the best people we can find, and not just those who are within a few miles of our HQ.
I spoke with our team to get their tips and strategies for working from home and still getting work done.
Rikki, lead UI designer
Get out of the house every day
It's easy to fall into the trap of being a hermit for days on end. Particularly in the summer, I like to take a walk to get lunch every single day. It gives me a chance to get some fresh air, a little exercise and most importantly get away from my office properly (instead of just being in the next room, which doesn't feel like it's really taking a break).
Don't take your work home downstairs with you
Another easy trap to fall into is working every waking hour because you're always 'at work'. Set fixed work start/end times and stick to them. Leave your office at the end of the day and consider the work finished. If you do need to hop back to work later because something cropped up, go back to your desk to put yourself in work mode - don't be tempted to start working from the sofa.
Olivia, Customer Success Manager
Organize your workspace
You may not be lucky enough to be able to repurpose a dedicated room in the house, but that doesn't mean you can't find a good spot to work from. Choose a place that is free of clutter and well lit.
Organize your work
I'm a big fan of to-do lists. Keeping my lists organized helps me stay on track and prevents me from drifting too far from what's important. I like the "To Do versus To Get Done concept."
Organize yourself
Plan in breaks away from your screen. There's always one more email to write, but setting times to take a break is vital to keeping your energy and focus. Working from home means that you cannot rely on others to remind you!
Check-in often with teammates
At Invision Community, we use Slack to keep in touch and recreate the 'water cooler' moments where we discuss our favourite TV shows, movies and more.
Reframe "my office is always open" to "I'm always available for a call". Remind your colleagues often that they can start a voice call if they need to talk.
Stuart, developer and migration specialist
Minimize human distractions
When you're working from home, it's easy to get distracted, especially by other people! Remind your family and friends that during your work hours you're working. As much as you'd love to spend the day drinking tea (or beverage of your choice) and chatting, you do have a job.

Stuart's work area
How we do it
There's no doubt that we're fortunate to have a team that is self-motivated and responsible. Remote working can allow individuals to drift, and productivity suffers.
We use a combination of software platforms and a few simple strategies to keep us all informed, organized and feeling part of a greater team.
We use Slack to not only onboard new clients, but also to organize product development, feedback and support. These channels are well used, but without a doubt, our 'general' channel is used the most. This is where we hang out socially and chat during our breaks. It's easy to see this as unproductive or distracting, but I feel that it helps build us as a team and helps forge relationships with each other.
We use a private Invision Community as an intranet hub which does the heavy lifting for organizing releases. It also acts as a repository for feedback, new feature ideas and development discussions.
We encourage breakout groups to voice call to resolve hot topics and pressing issues. It's amazing what you can get done in a few minutes by voice.
We hold a stand up voice meeting weekly where we organize the week, discuss anything pressing and run through development tasks. This call is developer-focused, but it's held company-wide, so it is inclusive. We try and avoid human information silos where possible.

Daniel's workstation
Above all, just keep talking
It's just as important to share your personality as it is your work. Make sure you check in on quiet colleagues to make sure they're OK. Not everyone is super-chatty, and some prefer to switch off and focus. However, it's easy to feel a real sense of loneliness and isolation if you don't have a partner or family living with you.
It's essential to put effort into maintaining relationships online. Working remotely means less interaction with your colleagues, and it's easy for multifaceted personalities to become a flattened disembodied persona online. Without the office 'vibe' and body language cues we often take for granted, it's easy to lose that personal connection.
Build depth by asking how your colleagues weekends were. Ask about their hobbies and pets. Work at keeping a connection with the person behind the computer.

In our team we have little sub-groups that focus on our hobbies. There's the running/workout club where we share our training plans and give each other virtual high-fives. I've actually found it easier to stick to a running plan knowing that my colleague is running too (and beating my times!).
If you only take one thing away from this, maintaining strong relationships with your team is key! If your team isn't keen on video calling, then make sure you voice call regularly. I can't stress how important it is to verbally talk to your colleagues. We start each call off with some light hearted chat and listening to the inflections in other's voices and have them laugh at your silly jokes recharges your soul.
Take advantage of technology
Apart from using Invision Community as a hub and company-wide information repository, there's a lot of apps you can use to make your work time more productive and avoid the constant distractions partners and children rattling about the house can cause.
I work from home and have two young children. School holidays can be challenging when the house comes alive during the day, and there's a constant stream of potential distractions.
I use "focus music" with noise-cancelling headphones when I want to knuckle down and write code or blog articles. Right now, my kids are at school, and I'm listening to Metallica at an unreasonable volume through my Homepod speaker. For some reason, loud metal music helps me concentrate.
There are only so many power chords you can take, and I've found Brain.fm to be very useful. Brain.fm uses "neural phase-locking" via music to help you focus. I have no idea what that means, but it does help me get into the zone on days where I struggle with productivity.
I have the attention span of an anxious squirrel. It can take me a long while to get into the zone and mere seconds to pop back out.
When I'm writing code, it's less of a problem. I just put on Brain.fm or some music, and I get lost in time and space as I build complex constructs in my mind before bringing it together in my code editor.
However, when I'm writing articles, helping support, hopping between tasks, or doing general administration work, I rely on a Pomodoro timer. The idea is that you work in sprints of 25 minutes, followed by a short break, usually 5 minutes. You repeat this cycle four times and take a longer break.
Many apps can track your time in this way, including web-based tools such as the amusingly named Tomato Timer.
Using this technique helps me get into the flow by giving me "permission" to take breaks but only once the work block has finished. I might pop out of focus and think about checking up on our community or Facebook and get back to work when I realize I've still got 12 minutes of work left.

Where I work. Can you guess my favourite TV show?
Work/life balance doesn't exist
You'll often hear people talk about their work/life balance. You are better off thinking in terms of work/life integration.
Now, I'm not suggesting that you work all day and night. I'm not one of those "sleep when you're dead" people. I like to sleep. I have a partner and two kids I want to enjoy and passions outside of my computer (although my guitars are gathering dust again).
The reality is that when your workstation is just a door away from the rest of your life, you're going to work outside of the traditional 9-5 routine despite how rigorous you may want to define a working day.
This might be because you took the morning off to watch your kid's school play or you may have booked a haircut during the day as it's much quieter. My advice would be to look for pockets of time that won't impact the rest of your family or free time. I tend to earmark an hour once the kids have gone to bed as potential "work overflow" time. This allows me to integrate my work schedule with my home schedule without it taking over my life.
Avoid Coffeeshops
Working with your laptop in a coffeeshop is a massive cliché. Every single time I've walked into Starbucks, there have been dozens of people at tables squinting at laptop screens.
It's an attractive idea. You get to mingle with fellow humans. You get a change of scenery and a decent cup of coffee.
You also get a constant source of distractions, poor quality and insecure Wi-Fi and sideways glances from staff who'd love to free up your table. 
Also, what do you do with your laptop when you need a restroom break? Do you take it with you? What if someone sits at your table while you're gone?
It's just not for me.

Jim's work area
Exercise and movement
I won't lecture you about health and fitness, but I do want to highlight one downside of having no commute and office building to move through: being super-sedentary.
If you used to clock up 10,000 steps walking to the train station, walking to your office and then clocking up steps as you moved between meeting rooms and social areas, then expect that number to drop sharply.
There are days where my Apple Watch tells me I've done less than 1500 steps during the day. To combat this, I make time during the day to go for a walk or to exercise. I'm fortunate that I have a treadmill in the garage along with some weight lifting equipment. If you don't have any equipment, then a short walk is better than nothing. As a bonus, you'll get some fresh air and vitamin D from the sun.
I also have a standing desk so that I can get on my feet during the day and an exercise bike I can use while working with the desk at its highest position.
Find ways to incorporate movement into your day for your own mental and physical health.
Conclusion
Despite the many challenges working remotely can cause and the learning curve of taking your work home, the vast majority prefer to work from home. In a study of 100 remote workers, only six said they'd return to the office if given a chance.
If you're new to working remotely, then there will be mistakes. There will be days when you feel that you've achieved very little and probably yearn for some human interaction and be told what to do next. It's all part of the process.
Keep lines of communication open, check in on your colleagues and embrace the freedom working remotely gives.

Notifications are a crucial feature in enticing members back to your community to read updates and post their replies.
It makes sense that there should be as little friction as possible when setting up notifications. We want to encourage members to enable notifications relevant to them.
The current notifications form in Invision Community is functional but overwhelming and confusing for new members.
Thankfully, we have simplified it to make it clear what notifications are available and which you have enabled currently.
This new settings page also includes support for our new mobile app and links to remove all email notifications.
Notification Emails
Notification emails are essential to re-engage a member. However, we found that when the email contained all of the post content return visits were not as frequent because the email provided all the information the member needed.
In Invision Community 4.5, we've added an option to truncate the content of the email to encourage curious return visits and to reduce the chance that a confused member will attempt to post a reply via the email!

What does the rest say?!
Download's Notifications
To receive notifications of new file updates it was previously necessary to follow files. This meant that you would also be notified of reviews and comments even if they were of no interest to you. From 4.5 we have added a separate button (send me version updates) so you have more control over the notifications you receive. 

Send me version updates
We've plenty of new features yet to announce for Invision Community 4.5, but improvements to common features make our lives a little easier and are just as welcome!

Are you looking forward to finally making sense of notification choices? Let us know below!

CEO Mark Triggon, previously the chief merchandising officer at Target, laid out his plans to turn around the beleaguered American retailer Bed Bath & Beyond.  Part of that plan was reducing the number of can openers from 12 to 3. 
Sales rose. 
In an interview with The Wall Street Journal, Mr. Tritton explained how tests conducted in his first few months at the company showed that less is more when it comes to product assortment.  “The big takeaway: Selling too many items in stores that are overcrowded leads to ‘purchase paralysis,” Mr. Tritton said. 
Bed Bath & Beyond exploded across the American landscape in the 1990s and 2000’s with its focus on opening new “big box” stores for home merchandise where it was meant to be a category killer – consumers would shop in stores that offered them anything and everything.  It was famous for its floor-to-ceiling options, and a simple trip for a new shower curtain turned into a shopping spree for every room in the home.  In recent years though, that approach has soured on consumers.  A Business Insider reporter commented on her latest trip, “From our first steps in, the store was overwhelming. There was merchandise packed top to bottom on shelves that lined every wall.” 
The tides have changed.  Consumers are being offered – and overwhelmed – with more choices than ever before.   
PARADOX OF CHOICE
One of the great benefits of the modern web is a proliferation of choice: choice in sprawling ideologies, choice in niche interests, and choice in shopping for thousands of products at a click of a button.  All of this, every day.  Unfortunately, that abundance of choice can stress and even paralyze our ability to make decisions. 
Psychologist Barry Schwartz coined the term Paradox of Choice in a 2004 book by the same name, where he advanced the idea that eliminating consumer choices can reduce anxiety for shoppers.  In other words, instead of offering 12 options for can openers, offer 3 options.   
What does this mean for online communities?
LESS IS MORE
Across the spectrum of communities and forums, some of the biggest critical mistakes are forum creep and feature bloat.  New features are mindlessly added thinking it will lead to higher engagement, new forums are added for every conceivable discussion, and design choices are automatically enabled at the default without aligning to your strategy. 
Your initial goal is to sweep through your entire community and identify the areas that align with your community strategy.  For categories and boards that are low-value, low traffic, or not aligned with any strategic objectives, you should aggressively consolidate or eliminate. 
There’s no hard rule when it comes to design choices, although 7 has been touted as a magic number for short-term human memory.  You can use this magic number across a range of design decisions. For example:
At most 7 Reactions At most 7 Primary Menu options At most 7 major sections or content hubs THE JAM EXPERIMENT
Choice overload can actually lead to less sales.  In 2000, psychologists Sheena Iyengar of Columbia University and Mark Lepper of Stanford University led a much-recited study where they presented passerbys at a food market with two tables: one with 24 fruit jams, the other with 6 jams. 
The one with 24 different jams generated more traffic to sample and taste.  But guess which table generated more sales?  The other table with fewer jams, which had ten times more purchases!   
The moral of the story? At junctures of your member journey where you ask users to make a critical decision such as user information when registering, subscriptions, or selling products, don’t be the table with 24 jams to sample, but never able to sell.      
BIG BOX & SMALL BOX
Invision Community offers an interesting approach where you can act like both a “big box” community for your general audience and still offer “small box” cohesiveness for more intimate groups. The feature is called Clubs, which empowers smaller groups to form and split off from the main audience.  This is an especially consequential feature for mature and large communities looking to organically cultivate their next generation of engagement.   
Indeed, this is a trend happening in a large way among next-gen consumers, who are realizing the perils of broadcasting and oversharing.  In a 2019 white paper “The New Rules of Social” led by youth creative agency ZAK, nearly two-thirds of the under-30 respondents said they prefer to talk in private message rather than open forums and feeds. Facebook themselves launched head-first towards social groups back in 2016 after the US Presidential election.  In a 6,000 word essay called "Building Global Community," Zuckerberg sermonized on the importance of building connections in meaningful groups:
Forum administrators on Invision Community have been building meaningful communities since day one. When properly deployed, Clubs will allow you to cultivate – and retain – users in a more focused environment without the distractions of your larger community. 
CONCLUSION
For community managers and forum administrators who have run their Invision Communities for many years, you know first-hand that the power of community doesn’t come from adding another feature, another board, or another category.  Happiness and fulfillment come from actually connecting with members, through education, enlightenment, problem solving, and teamwork.  Overloading your community with theme options, excess reactions, and overbuilt boards get in the way of your true goal. 
Become the CEO to reduce the overwhelming options of can openers.  Sell more jam by offering less of it.  And unfetter yourself from unnecessary choices to discover a clearer connection to your members.   
 
Executive Summary
Bed Bath & Beyond CEO declutters stores, sales rise Concept of paradox of choice: users can become overwhelmed and stressed when presented with too many options Jam experiment: table with more jams gets more traffic, but table of less jams gets more sales For large and established communities, use Clubs to offer intimate and uncluttered experiences.

Invision Community has certainly changed a lot over the years as we've moved through major updates and large user interface changes. 
While large scale changes offer a dramatic difference, it is sometimes the smaller changes that bring the most satisfaction when using your community daily.
This blog entry rounds up some of the UI improvements Invision Community 4.5 brings.
Content View Behavior
What do you want to happen when you click a topic link? Are you taken to the first comment, the last comment or the first comment you've not read? If you speak to 100 people, I'm pretty sure you'll get a good spread of votes for each.
Invision Community has always offered subtle ways to get right to the first unread comment. Our infamous dot or star allows you to do this, but it is so subtle almost no one knows this.
Invision Community 4.5 now allows each member to choose (with the AdminCP offering a default).

Now everyone wins!
Who Reacted?
Invision Community has had reactions for a long while now. Although finding out who exactly reacted without clicking the counts has proved irksome.
We've fixed that in Invision Community so simply mousing over the reaction icon reveals who reacted.

Sign In Anonymously
For as long as I can remember, Invision Community has offered an option to sign in anonymously via a checkbox on the login form.
However, as we've added faster ways to log in via Facebook, Twitter, Google and more it's become less straight forward to ensure your anonymity.
Invision Community 4.5 removes this login preference and moves it to your members' settings.

Now your members can resume hiding as they move around your community across multiple logins.
Resize Before Uploading
One of the most popular requests we've had in recent times is to resize large images before uploading. It's quite likely that your giant full resolution image will be denied when attempting to upload, and it's a bit of a faff to resize it in a photo editor.
Invision Community leverages the uploader's ability to resize before uploading, which makes it a much happier experience.
Switch Off Automatic Language Detection
Invision Community attempts to map your browser's user-agent to a specific language pack.
When you visit a site, your browser lets the site know which language our browser is set to (often dictated by your operating system) and we use that to show you the correct language if the community you're visiting has multiple languages installed.
However, it might be that you don't want this to happen because although your computer's OS is set to a specific language, it doesn't always follow that is the one you wish to use on a website.
Invision Community 4.5 allows this automatic detection to be switched off.

Quote Collapse
We will finish with another popular feature request; the ability for long quotes to be collapsed, reducing the amount of scrolling one has to do.
Quite simply, Invision Community collapses long quotes with an option to expand them to read the entire quote.

Thank you to all our customers who have taken the time to leave feedback. As you can see, we do listen and action your feedback.
Which change are you looking forward to the most? Let us know below!

We have come a long way since the late 90s when someone had the genius idea of using a small yellow smiling face image instead of the more common colon-bracket representation of a smiling face.
In Invision Community, there are various places that photography can be used to create visual interest. From uploads in topics, to cover photos for blogs and members.
The humble upload field has served these areas well, but sourcing images to use can be a pain; especially when you have to walk the minefield that is copyright and attribution.
Fortunately, there are a few "CC0" online stock photo libraries that offer quality photography that requires no attribution and are not hampered by copyrights.
One such library is the ever-popular Pixabay, which was established in 2012 and features a very powerful API. Pixabay has over a million images ready to use from llamas to sausages and everything in-between.
Invision Community 4.5 now includes support for Pixabay which brings those images to your fingertips (or mouse pointer if you're on a desktop.)

This video shows the feature in use.
As you can see, not only can you upload into posts from the stock photo library, but you can also use it to add a cover image to your profile and blog entries.
Finding quality photography has never been so easy!
For those that love technical details, the stock photo picker is a programmatic option on the upload form field type making it very easy to add to your own code and apps.
How will you use this new feature? Let me know!

Ever since Invision Community 4.x was launched you have been asking for the ability to categorize blogs in your community.
We heard you loud and clear, but sometimes when a feature sounds straightforward, it requires some re-engineering of the framework. Because users in your community can create both blog entries and their own blogs to hold these entries, this was one of those areas.
Starting with Invision Community 4.5 I’m pleased to announce that it is now possible for blog authors to categorize their blog entries and it's now possible for administrators to categorize blogs.

Blog Entry Categories
When creating a new blog entry, your members will now be able to create a new category for the entry or choose an existing one that had been created previously.

Choosing your category when creating a new blog entry
When a reader then visits the blog they can choose to display only those categories that interest them.

Filtering by category
Blog Categories
Running a community where users can create their own blogs, you don’t only need to make sure individual pieces of content are categorized correctly, you also need to make sure the blogs themselves have a logical place. Well guess what? Now you can!
As an admin you can now set up predefined categories in the control panel and Blog authors can then choose which one to create their new blog in.

Managing blog categories
We realize some of you have been waiting a long time to see these changes so we hope you enjoy this and everything else to come in Invision Community 4.5!

Almost every single day, we receive feedback on our popular clubs feature. Some of the requests are big in scope, and some a little smaller.
Following on from our previous blog entry for Club Pages, we’re pleased to announce a collection of smaller, but no less useful improvements.
Improved Map Display

The Clubs location map better shows where local clubs are
A small but useful change to the clubs map means the view is now centered and zoomed around available clubs. Previously the map would show a world view even if all of the clubs were located in a concentrated geographical area.
Member Tab
A commitment to privacy always influences our development decisions, and this is true in clubs as well as other areas. It is now possible to set who can view the club member list on a per club basis. Clubs can be set to show the member list to everyone, only to club members or only to club leaders and moderators.

You can now decide who can see your club
Club Widgets
A common request for clubs is that widgets should be able to display content from within clubs. With 4.5, this is now possible and allows you to better bring attention to your club content from anywhere in your community.

Content widgets can now show club specific content
Some people wanted to control where widgets would show more finely. This wasn’t previously possible, but now it is. When adding widgets to a page, you can now set whether you want it to appear everywhere, everywhere except clubs, or only in clubs.
Join Requests
Club leaders can invite members who they believe will enjoy their content to join. Likewise, members can request to join a club that is not open for all to join instantly.
For a site with a lot of clubs, this could mean that you are invited to many clubs or find that your pending request goes unnoticed.

Your member can quickly manage their pending invites
Members can now cancel pending requests themselves quickly and easily from the Club homepage.
Clubs are becoming an increasingly popular part of Invision Community and really helps foster a sense of involvement.
We are always interested and surprised by the variety of ways this feature is being used. Let us know how you’re using clubs in the comments and keep the great suggestions coming!

You'd be forgiven for thinking that RSS feeds belong in some bygone era of the web where Netscape was king and getting online meant listening to your modem scream at your phone line.
There's certainly a lot of newer web technologies to share data, but the venerable RSS feed still has a place.
Invision Community has supported RSS feed importing and exporting for a very long time now; however, it has been restricted to just Forums and Blogs.
Importing an RSS feed is a simple way to populate content on your community. It's even a great way to share content to and from your site without creating blocks or writing custom code.
Invision Community 4.5 now centralizes RSS feed importing, so it is available for Forums, Blogs and Pages.

You can now choose to import an RSS feed to any Pages database. Better yet, there is now full support for image enclosures.
RSS feeds have a special tag to note that the feed entry has an attached image. Lots of RSS feeds use this, such as the NASA Image Of The Day feed. Until now, this image has just been silently discarded.

Now, it is imported as an attachment (so it can be moved around in the post or Pages entry). If the Pages database you are importing to has record images enabled, you can optionally import the enclosure as a record image which some template sets can use as a header image, just as our blog here does.

But what about exporting enclosures?
Happily, Invision Community 4.5 can now export the main content image of an item as an enclosure. This certainly makes the Gallery RSS feed export a lot more useful!

While these updates are not revolutionary, they certainly make RSS feed importing and exporting much more useful. We've been asked to support RSS feed importing into Pages for quite a while now.
What do you think of these changes? What will you import into your Pages databases?

Without a doubt, clubs is one of the most popular features added to Invision Community in recent times.
Invision Community clubs allows you to run sub-communities on your site. We've seen clubs used in many ways, including managing geographically local groups and clan groups for large gaming sites.
This popularity drives us to keep incrementally improving the feature set for clubs, and Invision Community 4.5 is no different.
One thing that was raised many times was a way for club owners and leaders to create simple pages with general information members need.
Happily, in Invision Community 4.5, this feature now exists (and more!)

In addition to the title and visual editor that allows full formatting of the page content, there is an additional visibility setting which allows owners and leaders to define which types of members can view the page.
This is perfect for showing a page that is only visible to non-members which informs them how to join the club.
Likewise, it is a great way to display moderation guidelines to the club moderators only.
Of course, owners and leaders will always be able to see all pages added to a club.

Additionally, once a page is added to a club, a tab will be added alongside others, and the page can be re-arranged just like the rest. 
Using this, owners and leaders can create an alternative unique index page for the club.
default-view.mp4
This is just one of many club improvements finished for Invision Community 4.5. We'll be talking about these in a future blog!

Think about all the different touchpoints where you try to connect with members: forum discussions, blog comments, personal messages, email newsletters, weekly meetings, and perhaps offline events.  You write witty and clever messages. You dedicate an entire section of your community to welcome and hello topics.  You spend enormous amounts of time trying to elicit engagement from members. 
What if I told you that there’s one touchpoint that you consistently overlook where members reach out to you, some for the very first time?   

You receive messages every day and every week from users through the Contact Form.  It’s one of the most common touchpoints that you’ll ever experience with members.  Unfortunately, most admins gloss over messages through the contact form, because we think it’s secondary to the activity in the community.  That’s not true!  As a touchpoint to your community, the interactions through the Contact Form are as important as any other user-facing activity.  In fact, because members proactively reach out – some for the very first time – this is likely one of the biggest opportunities where you consistently under-engage.    
It’s time to fix this gap.  Here are examples on how to effectively respond to 2 different types of messages from the Contact Form.  Let’s look at some sample responses with a fictional online community “Toronto Birding Society” (Note: I know nothing of birdwatching or Toronto). 
Responding to Guidance Questions
Many questions you receive through the Contact Form are “guidance” questions.  These are questions that ask about function and features such as “how to?” and “how do I?”  The tone is usually neutral, and the intent is positive (eg. to learn).
These questions are easy-to-answer and the responses usually involve instructions, step-by-step details, and screenshots.  If you only respond to the specific inquiry, however, you miss out on all the potential of member growth: to affirm the relationship, recognize his contributions, instill community culture, and ultimately encourage the member to contribute in a more meaningful manner. 
Example:
Responding to Negative Sentiment Questions
The next type of question you receive through the Contact Form are questions of “negative sentiment.”  These are questions that ask to cancel, terminate, or suppress various functions because the user would like to disconnect from the community.  Even though the tone is neutral, the intent is negative. 
Just like before, the questions themselves are easy-to-answer.  However, if you took the inquiry at face value and answered the specific question, you end up losing the member!  Your goal instead should be member retention: to investigate why he wants to leave, to re-affirm the strength of the relationship, recognize his past contributions, invite the member to revisit, and ultimately deflect the original inquiry. 
 

Conclusion
Busy communities receive messages through the contact form daily and weekly.  They’re a recurring part of our community management that we consistently overlook.  It’s one of the greatest touchpoints you will ever have with a member, since the member is actively seeking growth (or regression) with the community.  Your responsibility is to nudge them in the right direction. 
My recommendation is to write two templates: one for guidance questions, one for negative sentiment questions. This allows you to quickly provide a framework that can be filled in with personalized details. 
Use your replies to contact form messages as a way to not only answer the specific question, but grow the member and progress them along the member lifecycle journey.    

Are you looking to launch a new online community or revitalize an existing community, and you're worried about the numbers of users?
Gaining members - and retaining them - is always the hardest struggle for new communities.  Even if you're an established brand or organization, it can be a challenge to build a core group of members.  The problem?  Most communities launch too early.  
The truism "if you build it, they will come" is no longer valid.  There are countless online peer and social groups, industry associations, and trade organizations competing for your user's time and attention.  You can't launch a new community and passively wait for users to visit.  The Internet is too crowded now.
Ask yourself the hard question: are you having difficulty attracting and retaining new members?  One of the best secrets to launching new communities is to already have a core group of members in place -- all done in advance of launching your community.  
Follow the CHIP process to generate member demand.

Download:  IPS CHIP Process 2019-09.pdf
Part of the magic behind the CHIP Process is that by reaching out, you build relations with existing members in a meaningful manner.  Don't push your community idea at this point.  Your only goal is to meet people, build genuine relationships, and understand key themes such as user challenges or industry needs.  
This dramatically heightens your chance of success when you do launch.  You have a known audience familiar with you and your community, who can spread the word.  You identified a core group of active users, who can immediately start posting.  You also surveyed key themes and business challenges, so you even have a headstart on content will be most attractive. By doing this prep work in advance, you've fine-tuned your community strategy to exactly what's needed and can be successful on Day 1.  
Building a new community requires prep work.  Although Invision Community can empower you with a modern set of features once you launch, you need to pair the platform with the excitement and problem-solving that only your community can offer - and that means taking the time to understand what's needed before you launch. 
Best wishes on your community launch, and share your community's success in the comments below!  

What do visitors see when they visit your online community? And when was the last time you logged out to browse like a visitor?  
Check out these 4x4 tips of four items in less than four minutes for the visitor experience:
Check your Registration Process, especially any social sign-ins. You may want to increase or reduce security checks.  You may need to fix social logins. And you may want to offer an easier onboarding like Quick Registration + Profile Completion.     Read your Guest Sign-up Widget.  This is the most important text in your entire community, since it's the first message visitors will read.  Is your Guest Signup Widget giving visitors the first impression you'd like, with proper keywords and messaging?    Audit your Visitor Permissions.  In the ACP, go to Groups > Guests > Permissions.  Do your guests have access to the right boards and categories?   Test on other browsers and devices. Most of us don't have ten different computers and smartphones running different OS's and browsers, so it can be hard to check the UIX.  Luckily, there are free cross-browser tools like BrowserShots.org or Device Mode on Chrome Devtools that can help.    Hope you enjoy these tips, and if you have any questions feel free to ask in the comments below. 

I'm sure that most reading this blog are running an up-to-date Invision Community and enjoying all the benefits of a modern community platform.
Little things that get taken for granted now, like being able to view your community on a mobile phone without pinching and zooming just to read a few posts and having multiple automated tools to deal with community toxicity and spam.
However, a little wander around the web soon uncovers some really old forum systems still somehow creaking along.
Amazingly, most of these communities are still used daily, often with millions of posts in the archives.
It might be tempting to ask why keep upgrading and investing in new versions of the software?
After all, if the community is still running just fine and getting daily visitors, then it's ok to do nothing, right?
But there is a hidden cost in doing nothing.
Security
This is the main one for me. Old platforms often have several published security vulnerabilities. Often these vulnerabilities are exploited by scripts that are shared around hacker communities. This means exploiting a website running an old version of a forum system is as simple as running a script and pointing it at your site.
Older forums are also less sophisticated. They rely on unsafe hashing methods to store passwords and lack vital features like two-factor authentication.
Also, consider that the server environment has to be maintained with out of date PHP and MySQL versions. It's a recipe for disaster.
Could your community survive a major exploit where data is downloaded into the hands of a hacker?
The cost could be fatal to your community.
Declining engagement
Even the most ardent of fans on your community will eventually tire of struggling to access your site on mobile devices.
I think back to 2002 when we created the first version of our software. We only had to focus on how it looked on a computer, so naturally, that influenced the design of the forum.
It's not so simple now. More and more of us are using mobile phones to access the internet. A recent statistic showed that mobile internet access outstrips desktop use 2 to 1; and for some countries, mobile internet access is almost the only way people get online.
It's just a matter of time before new members stop registering and engagement tails off.
Competition
At the end of 2018, there were 1.8 billion websites (I Googled it). The competition for attention has never been as fierce.
Your community may be the go-to place for your niche, but what if another community popped up running the latest version of a platform with all the features your members have been desperately asking for?
It may not take long until there is a massive drain from your community.
I'm sure there's a dozen reasons to make sure you're always re-investing in your community by upgrading to a modern platform. This blog merely scratches the surface.
For those of you that do invest and upgrade? You reap the benefits daily by ensuring you are doing the very best for your community by keeping it secure and accessible for most.
If you are on an older platform, now is the time to put some serious thought into making the move to something better.
I put together a little downloadable guide that might help too.
What do you think? Let me know in the comments below.

Release parties at Invision Community are a fairly tame affair. You'd think after months of planning, coding and testing we'd want to cut loose and dance the night away.
The reality is we send each other a few amusing GIFs in Slack and then wait for support tickets to start appearing while our developers crack their knuckles and prepare for bug reports to be filed.

It's a nightmare trying to get a photo of our team, so here's a stock image. Just pretend it's us. That's me looking at a report of how much code Mark Wade has refused during reviews
I did manage to find five minutes to ask the team what their favourite feature of 4.4 was.

Here's what they said.
Marc S
Support, Guides and Keen Cyclist @Marc Stridgen
I'm going to go with 'Post before registering', because it allows for more effective onboarding of new members on your site. People are much more likely to register after just having written a topic, then they are if they have to register before getting started. It also gives you the opportunity to see how many people are not actually registering, and maybe address that on the site.

Ryan
Developer, T3 support and reluctant AWS wrangler @Ryan Ashbrook
My favorite 4.4 feature is the progressive web app settings. I now have our site pinned to my phones home screen for quick access, and use our site on mobile even more now that I can just hit the icon to pull up our site.

Mark H
Support, Beta Tester and remembers this when it was fields @Mark H
While this isn’t “a” favorite feature, I most like the steady small improvements to Gallery in the 4.x series. Photography-centric sites should especially like the additions to extended EXIF data in 4.4 so that authors can provide the most detail about their submitted photos…. where it was taken, what camera, which lens, shutter speed and aperture, etc.

Daniel
Developer, T2 support and airport security fan @Daniel F
As IPS4 consumer, I'm going to say that Lazy Loading and mobile create menu are my favorite enhancement.
As community owner, I'm most excited about post before register and email advertisements.. That's going to bring the $$$

Brandon
Developer, Enterprise Support and proud of his thorough code reviews @bfarber
My favorite change in 4.4 (besides the overall performance improvements, as I'm a geek for that sort of thing) is the overhauled Conversion experience (which we haven't even blogged about). We took converters and flipped them on their head for 4.4, so you now choose what software you want to convert from, what applications from that software you want to convert, fill in any required details, and the conversion process just launches and runs from beginning to end right then and there. You no longer need to convert each application and each type of data within each application individually, making for an easier and overall smoother experience.

Stuart
Developer, Conversion Specialist and PC enthusiast @Stuart Silvester
This is actually hard to answer than it seems, there are so many great changes and features in 4.4. The combined performance improvements including HTTP/2 Push, More aggressive caching, SVG letter photos, lazy loading are definitely some of my favourites. After all, time is money. (A smaller favourite is the browser notification prompt change, especially with visiting as many customer sites as I do in Tier 2).

Jim
Support, Beta Tester and suspiciously quiet in staff chat @Jim M
The communities I run are about cars and very heavily image based. Whether it's "I have an issue" or simple sharing of car builds, topics get image heavy very quickly and doing anything to improve moving throughout that topic more quickly is going to go far. I feel a lot of communities can relate and why lazy load of images is my favorite 4.4 feature.

Jennifer
Designer, Enterprise Theme Specialist, owner of several super powers @Jennifer M
There are so many changes with 4.4 it's actually really hard to choose just one change that is my absolutely favorite. I would probably say a lot of the more micro features are my favorites. Colored usernames everywhere, lazy load for images, improved notifications experience, text or URLs for announcements, reordering of club tabs, ability to hide widgets/blocks from mobile etc. They are all quality of life improvements that I love and appreciate on so many levels.

We're Steve Ballmer levels of excited about 4.4.

It looks like Rikki's lazy loading is a clear winner. I'm not surprised, it's a real boost for page speed and reduces hosting costs. Personally I'm a fan of the progressive web app settings which, like Ryan, enables me to have our community on my phone's home page.

Let us know what your favourites are below! 

I really enjoy writing about the new features the development team have been slaving over for weeks (and sometimes months.)
It's a real joy to be able to share the finished product after we've seen it through inception, discussion, planning, assigning to a developer, coding, peer reviewing and final group testing.
Although sometimes, the features can be explained in a few screenshots, which makes for a pretty thin blog entry.
With that in mind, I've grouped together 6 of the best new micro-features for Invision Community 4.4.
Browser notifications
We introduced browser notifications in a previous version of Invision Community.
Once you've opted in to receive them, you'll get a fancy browser notification when new content is posted while you're off browsing other sites.
However, the browser prompt to ask for permission to push notifications isn't subtle, and it attacks you the second you log in for the first time.
In Invision Community 4.4, we've made it, so you're only asked to opt-in once you open the notification drop down.

No more being attacked by a permission dialog
Widget display settings
One of the most popular features we've added to the front end in recent times is the drag and drop widgets.
We see these used on almost every site we visit.
A popular request, though, was to be able to hide them from specific devices. By default, the sidebars appear under the main content when viewed on a smaller device such as a phone.
There may be times where you wish to show a block for those on tablets and desktops, but remove it for phones, so it doesn't take up precious retail space.
Happily, you can now do this on each block with 4.4.

Desktop only?
Club Navigation
Clubs are relatively new to Invision Community but they incredibly popular as they allow you to run micro-communities within your main community.
You're not limited to just forums either; you can add gallery albums and more to each club.
We've added the ability to re-arrange the club tabs allowing you to prioritise what you members see first.

Rearranging club tabs
Announcement URLS
Announcements have been a core feature for a long time now. We use them whenever we have a holiday so we can notify our customers about reduced support on those days.
We've made it so you can now link to an item, rather than have to provide new copy for each announcement.

We may have overdone it a bit
Time Frame selector
We noticed that in numerous areas around the Admin CP we had time input boxes. These would sometimes be used for seconds, minutes, hours and even days.
We've seen customers forced to enter things like 86400 seconds when they want the time frame to last a day. The lack of consistency wasn't great either.
In Invision Community 4.4, we've added a new Time Frame selector which is used as standard on all areas we ask for a time frame to be entered.
No more taking your socks off to work out how many seconds in a month.

Time is no longer relative
Group Name Styling
For about as long as I can remember (and as I get older, this is not an impressive amount of time), we've allowed group names to be stylized when shown in the online user list.
A very popular request is to extend that same group highlighting throughout the suite.
Finally, Invision Community 4.4 brings this to the suite.

If the group name is visible, that gets the styling, otherwise the name does
These features may be micro in nature, but we hope they make a significant improvement to your community.
Which are you most looking forward to? Drop a comment below and let us know.

It's easy to think that email is a relic from the past; from simpler times long before social media and the rise of phone apps.
And it's reasonable to think that way. Your phone constantly pings at you, and your laptop OS constantly pings at you, so why bother with email?
Because it's still a hugely powerful medium to get and retain attention.
In 2017, over 269 billion emails were sent and received per day. Of those, 3,360,250,000 are opened, read, and a link clicked.
Email is still very much a critical tool in your quest for retention.
Invision Community knows this. We have options to notify members of replies by email, weekly or monthly digests by email and members can opt-in for bulk emails sent from your community team.
Given how important email is, it was only fair that we invested in some love for our email system for 4.4.
Email Statistics
Just above, I mention that 269 billion emails are sent, and 3.4 billion are opened, read and clicked.
How many emails are sent from your Invision Community daily?
(No cheating and checking with SendGrid)
You probably have no idea as we didn't record email statistics.
As of Invision Community 4.4 we do!

Chart showing the number of emails sent daily
We now track emails sent, and the number of link clicks inside those emails.
Email Advertisements
Email notifications are a powerful way to get your members to revisit your community. The member welcomes these emails as it means they have new replies to topics they are interested in reading.

While you have your member's attention, you have an opportunity to show them a banner-style advertisement.


The new email advertisement form
When creating a new email advert, you can choose to limit the advert to specific areas such as topics, blogs, etc. - and even which forums to limit by.


Subliminal messages
This is a new way to reach your audience with your promotions.
Unfollow without logging in
Despite spending most of this blog entry shouting the virtues of email, it's inevitable that one or two members may wish to stop receiving notification emails.
In previous versions, the unfollow link would have taken you to a login page if you were signed out. For members that haven't been back in a while, this may cause some annoyance if they do not recall their login details.
Invision Community 4.4 allows non-logged in members to unfollow the item they received an email about or all followed items without the need to log in.

You no longer need to log in to unfollow items
Respecting your member's inbox is vital to keep on good terms with them and to keep them engaged in your community.
We'd love to know which of these features you're most keen to try in 4.4. Please drop a comment below and let us know!

It's been said that the best place to hide a dead body is on page 2 of Google.
While we can't promise to get you to page 1 for a generic search term, we have taken some time for Invision Community 4.4 to do an SEO sweep.
Moz.com defines SEO as "a marketing discipline focused on growing visibility in organic (non-paid) search engine results. SEO encompasses both the technical and creative elements required to improve rankings, drive traffic, and increase awareness in search engines."
We have the technical skills and were fortunate enough to have Jono Alderson of Yoast lend his time, knowledge and vast experience to improve our SEO.
This blog article gets a little technical. It's completely fine to leave at this point with the comfort of knowing that Google will be a little happier on your site with Invision Community 4.4.
The majority of the changes are designed to send stronger signals to Google and friends over which content to slurp and which to look at a bit later.
Still here? Good. Let us roll up our sleeves and open the hood.

 
Pagination
The most visible change is that we've taken pagination out of query strings and placed it in the path.
For example, the current pagination system looks a little like:
yoursite.com/community/forums/123-forum/?page=3
Which is fine but it gets a little confusing when you add in a bunch of sort filters like so:
yoursite.com/community/forums/123-forum/?sort=asc&field=topic&page=3
A better approach would be to make a clear signal to both Google and humans that pagination is a separate thing.
Invision Community 4.4 does this:
yoursite.com/community/forums/123-forum/page/3/?sort=asc&field=topic
Not only is this good for search engines, but it's also good for the humans too as it is more readable and no longer confused with filter parameters.

Of course, we ensure that the old style pagination is redirected (via a 301 header) to the new pagination URL automatically so nothing breaks.
Canonical Tags
These tags are a way of telling search engines that a specific URL is the 'master copy' of a page. This helps prevent duplicate content from being indexed.
Without it, you are leaving it up to the search engine to choose which is the master copy of the page.
For example:
yoursite.com/community/forums/123-forum/ and yoursite.com/community/forums/123-forum/?sort=desc&field=time may show the same content but have different URLs.
By setting the canonical tag to point to yoursite.com/community/forums/123-forum/ regardless of filters sends a strong signal to the search engines that this is the page you want to be spidered.
Invision Community sets these tags in many places, but we audited these in 4.4 and found a few areas where they were missing.
For example, viewing a member's profile doesn't always set a canonical tag which may confuse search engines when you click on "View Activity" and get a list of content items.
Soft 404s
When an application or website wants to tell the visitor that the page they are looking for doesn't exist, it sends a 404 header code along with a page that says something "We could not find that item" or "No rows available".
If a search engine spiders a page that looks like a 404 page, but it doesn't have the 404 header code, it logs it as a "soft 404".
Given the short amount of time Google has on your site to discover new content, you don't want it to hit many soft 404s.
Invision Community 4.4 omits containers (such as forums, blogs, etc.) that have no content (such as a new forum without any topics yet) from the sitemap, and also adds a 'noindex, follow' meta tag into the HTML source.
Google will periodically check to see if the status of the page has changed and happily slurp away when content has been added.
Other changes
Although the changes listed here don't deserve their own section in this article, they are no less important.
We have audited the new JSON-LD markup added to Invision Community 4.3 to help search engines better understand the relationship between pages.
The "truncate" method that is used to display a snippet of text in areas such as the activity stream now only sends the first 500 characters to the javascript method to reduce page loads and page 'noise'.
The profile view in Invision Community contains a mix of information pertinent to the member and content they've authored.
We've ensured that the content areas are using a specific URL, with appropriate canonical tags. This will help reduce confusion for search engines.
If you made it this far, then well done. It's time to slam the hood closed and mop our collective brows.
These changes will certainly help Google and friends spider your site a little more efficiently and have a clearer idea about what pages and data you want to be indexed which can only improve your ranking.

It might seem a little odd starting a blog on increasing Invision Community's speed with the word "lazy",  but I'll explain why this is a good word for performance shortly.
Earlier this year, Google announced that page speed is a ranking factor.
Simply put, if your site is slow, it will be ranked lower in Google's search results.
It is always a challenge making a large application like Invision Community as efficient as possible per page load. A single Invision Community page can pull in widgets from multiple applications as well as a lot of user-generated content with attachments, movies and images used heavily. 
This is where being lazy helps.
Lazy loading is a method by which attachments, embeds and images are not loaded by default. They are only loaded when the viewer scrolls down enough to make them visible.
This allows the page to load a good deal faster now it doesn't have to load megabytes of images before the page is shown as completely rendered.
I was going to take a fancy video showing it in action, but it's hard to capture as the system loads the media just before you get to it, so it looks fairly seamless, even with sluggish connections.

Not the most dynamic image, but this shows the placeholder retains the size of the image
In addition to image attachments, we have also added this lazy loading to maps and Twitter emoji images.
Improving non-image attachments
Once we had implemented the lazy loading framework, an area we wanted to improve was non-image attachments.
We have listened to a lot of the feedback we had on this area, and have now made it very clear when you add an attachment into a post. We've even returned the download count now it's being loaded on demand.

Using attachments when posting
All the letters
When we first implemented the letter avatars in 4.3, we discussed whether to use CSS styling or use an image.
We decided to go with an image as it was more stable over lots of different devices, including email.
We've revisited this in 4.4, and switched the letter avatars to SVG, which are much faster to render now that the browser doesn't have to load the image files.
Other performance improvements
We've taken a pass at most areas with an eye for performance, here is a list of the most significant items we've improved.
Several converter background tasks have been improved, so they work on less data Duplicate query for fetching clubs was removed in streams Notifications / follower management has been improved Member searches have been sped up (API, ACP live search, member list in ACP, mentions, etc.). Stream performance has been improved UTF8 conversions have been sped up Elasticsearch has been sped up by using pre-compiled queries and parameterisation, as well as the removal of view filtering (and tracking) HTTP/2 support with prefetch/preload has been added Several PHP-level performance improvements have been made Implemented rel=noopener when links open a new window (which improves browser memory management) Several other performance improvements for conversions were implemented that drastically reduce conversion time IP address lookups now fetch IP address details from us en-masse instead of one request per address Cache/data store management has been streamlined and centralised for efficiency Many background tasks and the profile sync functionality have all been improved for performance Brotli compression is now supported automatically if the server supports it Redis encryption can now be disabled if desired, which improves performance Phew, as you can see, we've spent a while tinkering under the hood too.
We'd love to hear your thoughts. Let us know below!
This blog is part of our series introducing new features for Invision Community 4.4.

Communication has come a long way since those very early humans grunted at each other to determine if they wanted more mammoth for lunch.
The course of human history has seen cave paintings, hieroglyphics, the written word, emoji and now GIFs.
GIFs have been around since the dawn of the internet. Many websites proudly displayed a 'man at work' animated GIF when they were under construction.
Now, GIFs are now mostly used to express complex thoughts and emotions by showing a short animation.

Mind Blown
 
Invision Community has allowed GIPHY to be used as an embed for a while now, but we craved something much more straightforward.
Behold, the GIF button!
Now your members can reply with the majesty of animation.
Of course, GIFs won't replace real and meaningful conversation, but they are a fun way to express yourself quickly and encourage more engagement.
The GIPHY functionality is enabled via the 'Community Enhancements' page in the Admin CP.

GIPHY is enabled from the enhancements page
All you need to do is grab a key from GIPHY, and you're all set!

Configuration
You'll notice a "MPAA style rating" option.
This allows you to select a maximum rating for the GIFs as some will have adult themes and language that may not be suitable for your community.
For example, you can choose "G" for general audiences, "PG" or "PG-13" to limit what is shown.

Yes!
Drop your favourite GIF below to show us how you feel about this new feature.
This is a blog about our upcoming Invision Community 4.4 release, due later this year.

We are happy to announce the new Invision Community 4.3 is available!
Some highlights in Invision Community 4.3 include...
Improved Search
We now support Elasticsearch for scalable and accurate searching that MySQL alone cannot provided. There are also enhancements to the overall search interfaces based on your feedback.

 
Emoji
Express yourself with native emoji support in all editors. You can also keep your custom emoticons as you have now.

 
Member Management
The AdminCP interface to manage your members is all new allowing you easier control and management of your membership.

 
Automatic Community Moderation
You as the administrator set up rules to define how many unique member reports a piece of content needs to receive before it's automatically hidden from view and moderators notified.

 
Clubs
The new Clubs feature has been a huge hit with Invision Community users and we are expanding it to include invite-only options, notifications, exposure on the main community pages, paid memberships, and more.
Custom Email Footers
Your community generates a lot of email and you can now include dynamic content in the footer to help drive engagement and content discovery. 
New Gallery Interface
We have reworked our Gallery system with a simplified upload process and more streamlined image viewing.
 
The full list follows. Enjoy!
Content Discovery
We now support Elasticsearch which is a search utility that allows for much faster and more reliable searching. The REST API now supports search functions. Both MySQL and Elasticsearch have new settings for the admin to use to set search-defaults and default content weighting to better customize search logic to your community. Visitors can now search for Content Pages and Commerce Products. When entering a search term, members now see a more clear interface so they know what areas they are searching in and the method of search. Member Engagement
Commerce can now send a customizable account welcome email after checkout. You can whitelist emails in the spam service to stop false-positives. REST API has many enhancements to mange members. Ability to join any OAuth service for login management. Invision Community can now be an OAuth endpoint. Wordpress OAuth login method built in. Support for Google's Invisible ReCaptcha. Groups can be excluded from Leaderboard (such as admins or bot groups). All emails generated by Invision Community can now contain admin-defined extra promotional text in the footer such as Our Picks, and Social Links. Admins can now define the order of Complete Your Profile to better control user experience. Clubs
Option to make a Club visible but invite-only Admins can set an option so any Club a member is part of will also show in the parent application. So if you are in a Club that has a Gallery tab then those image will show both in the Club and in the main Gallery section of the community. Club members can now follow an entire Club rather than just each content section. There is a new option on the Club directory page for a list view which is useful for communities with many Clubs. If you have Commerce you can now enable paid memberships to Clubs. Admins can set limits on number of Clubs per group. If a group has delete permission in their Club, they can now delete empty containers as well. Members can ignore invitations. Moderation and Administration
Unrestricted moderator or administrator permission sets in the AdminCP are visually flagged. This prevents administrator confusion when they cannot do something as they will be able to quickly see if their account has restrictions. You can choose to be notified with a new Club is created. Moderators can now reply to any content item with a hidden reply. Download screenshot/watermarks can now be rebuilt if you change settings. Support for Facebook Pixel to easily track visitors. Moderators can now delete Gallery albums. Automatic moderation tools with rules to define when content should auto-hide based on user reports. Totally new member management view in AdminCP. More areas are mass-selectable like comments and AdminCP functions for easier management. New Features
Commerce now has full Stripe support including fraud tools, Apple Pay, and other Stripe features. Commerce packages can now have various custom email events configured (expiring soon, purchased, expired). Full Emojii support in the editor. Complete overhaul of the Gallery upload and image views. Announcements system overhaul. Now global on all pages (not via widget) and new modes including dismissible announcements and top-header floating bar option. Many new reports on traffic and engagement in the AdminCP. Blog has new view modes to offer options for a traditional site blog or a community multi-member blog platform. The content-starter can now leave one reply to Reviews on their item. Commerce now makes it much easier to do basic account-subscriptions when there is no product attached. Useful Improvements
Forums has a new widget where you can filter by tags. If tags are not required, the tag input box now indicates this so the member knows they do not have to put in tags. Member cover photos can now be clicked to see the full image. Any item with a poll now has a symbol on the list view. Twitch.tv embed support. You can now update/overwrite media in the Pages Media Manager. Mapbox as an additional map provider to Google Maps. Technical Changes
Direct support for Sparkpost has been removed. Anyone currently using Sparkpost will automatically have their settings converted to the Sparkpost SMTP mode so your email will still work. Your cache engines (like Redis) will be checked on upgrade and in the support tool to ensure they are reachable. Third-party applications will now be visually labeled to distinguish them from Invision Community official applications. The queued tasks list in the AdminCP is now collapsed by default as queued tasks are not something people need to pay much attention to during normal operations. When upgrading from version 3 series you must convert your database to UTF8 and the system saves your original data in tables prefixed with orig. The AdminCP now alerts you these are still present and allows you to remove them to reclaim storage space. On new installs there are now reasonable defaults for upload limits to keep people from eating up storage space. Categories in all apps (forums, gallery albums, databases, etc.) no longer allow HTML in their titles. This has been a concern both in terms of security and usability so we were forced to restrict it. Large improvements to the Redis cache engine including use for sessions. The login with HTTPS option has been removed and those who were using it will be given instructions to convert their entire community to HTTPS. Images loaded through the proxy system now honor image limits for normal uploads. We now consider BBCode deprecated. We are not removing support but will not fix any future issues that may come up.
 
There's a lot to talk about here so we are going to lock this entry to comments so things do not get confusing. Feel free to comment on upcoming feature-specific entries or start a topic in our Feedback forum.
 

This is an entry about our IPS Community Suite 4.2 release.
The ability to automatically promote users from one group to another based on set parameters has been a staple of community software for some time. Traditionally, the most common determination of promotion has been post count. Additionally, the 4.x Community Suite supports promoting members automatically based on the time elapsed since the user joined the site and based on their total reputation count.
With 4.2, we have completely overhauled and enhanced the group promotion feature bringing many new options to administrators looking to promote members through different group levels.
To start with, the group promotion options have been removed from the groups configuration pages into their own area.

Group promotion rules overview page
You will notice that rules are no longer strictly tied to a single group, and that rules can be sorted however you desire. When you create and edit rules, you can choose which groups the rule applies to, what parameters the user needs to meet in order for the rule to be activated, and then finally, which primary and secondary groups the user will be moved in to. You can also configure the rule to remove specified secondary groups, which can be useful if one rule adds a secondary group for users, and then the next rule should change them to be part of a different secondary group (i.e. add a new secondary group, but also remove the previously awarded secondary group).
The system uses the same member filters available when configuring bulk mail, and we have made some updates to the member filters area (and have introduced some new filters) in this release as well. For example, you can create a rule that only applies to members who have won the daily leaderboard at least once, or members who have created a blog.

Some of the group promotion filters, which are also available when sending bulk mails
Any time a member account is updated for any reason (a new visit, editing the member, the member makes a new post, etc.), the software will loop through all configured rules and the last rule in the list that matches the member will be applied. This approach allows you to create promotion levels, for instance when a member reaches 100 posted content items they will be promoted to a new group, and when they reach 1000 posted content items they will be promoted to yet a different new group.
Groups can be wholly excluded from any promotion rules, which is useful when you have administrator and/or moderator groups and you want to ensure that they are never moved to a different group. These groups will be disabled from selection when configuring group promotion rules, and these groups will be ignored if "any group" is selected for a promotion rule.
Finally, if a user is moved to a new primary group by Commerce because they have purchased a product which moves them to a new group, they will also be excluded from group promotion rules (however, Commerce purchases that only adjust secondary groups will not exclude users from being checked by group promotion rules).
 
Developer note: You can add your own filters for group promotion rules (and bulk mails) by adding MemberFilter extensions in 4.2, available in the Developer Center for your application.

This entry is about our IPS Community Suite 4.2 release.
We are happy to introduce the next major feature that will be available in IPS Community Suite 4.2 - Clubs.
Clubs are a brand new way of supporting sub-communities within your site. Many people have requested social group functionality in the past and Clubs are our implementation of this concept. Let's take a look at a few screenshots, and then go over what they are capable of doing.

The Club directory

A Club homepage

Club member listing

Example of content within a club (topics, in this case)
There's a lot to digest there! Let's go over the basic functionality.
 
Club Types
Four types of club are available:
Public clubs
Clubs that anyone can see and participate in without joining. Open club
Clubs that anyone can see and join. Closed club
Clubs that anyone can see in the directory, but joining must be approved by a Club Leader or Club Moderator. Non-club-members who view the club will only see the member list - not the recent activity or content areas. Private club
Clubs that do not show in public, and users must be invited by a Club Leader or Club Moderator As the site admin, you can of course configure which club types can be created and by whom. You could, for example, allow members to create public and open clubs, but allow a "VIP" group to also create Closed and Private clubs.

Admin configuration option for Club creations
 
Club Users
Each club has three levels of user:
Leader
A leader has all of the permissions of a moderator, and can add other moderators. They can also add content areas (see below). The club owner is automatically a leader. Moderators
Moderators, as the name implies, have the ability to moderate content posted within the club. As the site administrator, you can define which moderator tools can be used. You could, for example, prevent any content being deleted from clubs, but allow it to be hidden. Moderators can also remove members from a club. Users
Anyone else that joins the club.
Defining the moderator permissions available to club moderators
Your site administrator and moderators, with the appropriate permissions, are able to moderator content in any Club regardless of whether they are a member of it. 
Clubs can be created by any user who has permission. As you would expect, this is controlled by our regular permission settings.
For closed clubs, there's an approval process. Users can request to join and the request must be approved by a leader. Leaders get a notification when a user requests to join; the user gets a notification when their request is approved or denied.

Approving and declining join requests
 
Club Content
Club Leaders can add a variety of content areas to their club - forums, calendars, blogs and so on. It's important to note that these content areas are fully functional just as if they existed as a top-level admin created area. They will appear in search results, activity streams, users can follow them, embed links to them, and so on. If a user has permission to see a forum (for example) within a club it will behave exactly like other forums they see - and the same for all other kinds of content.
Each content area a leader adds can have a custom title, and will appear in the club navigation. This means, for example, that you can have multiple forums within a club, and give each a different name.

Adding content areas to a club
 
Club Custom Fields
Clubs also support custom fields. Custom fields are defined by the site administrator and can be filled in by Club Owners. The values they enter are shown (along with the club description) on the club homepage.

Custom fields in a club
On the Club Directory page, users can filter by the custom club fields.

Filtering clubs
 
Club Locations
Clubs have built-in support for Google Maps, allowing users to specify a physical location for their club. Let's say you run a community for car enthusiasts; each club might be tied to a particular region's meetup. The Club Owner specifies the location when setting up the club, and clubs are then shown on map on the directory page:

Club locations
And within a club, the location is shown too:

 
Club Display
We offer two ways to display club headers within the club - the standard way, shown in the screenshots you've seen up to this point, but we also have a sidebar option. This is something the admin sets globally for the site, rather than per-club. This is useful where your site design doesn't facilitate another horizontal banner taking up valuable screen real-estate; moving the club banner to the sidebar alleviates this pressure on vertical space.

Sidebar club style
Using Clubs in Other Ways
There's a lot of scope for using clubs beyond allowing users to create their own groups. You do not even have to call them "clubs" if that does not suit your use case. For example, on a company intranet you could rename Clubs to "Departments", and create a private group for each of your main roles. This would allow each department to have its own community, with its own forums, gallery, file sharing and so on, private and separate from other departments.
Similarly, they'd also work well in situations where you as the site admin want to create entire micro-communities. Take for example a video game publisher. Using Clubs, they could create a micro-community for each of their games, complete with forums, galleries and so forth, and then set the Clubs directory as their overall community homepage. Immediately, they have a setup that hasn't until now been possible out-of-the-box with IPS Community Suite.
 
We expect our clients will come up with some really innovative uses for the new Club functionality, and we can't wait to see what you do. We'd love to hear your feedback - let us know what you think in the comments.

This entry is about our IPS Community Suite 4.2 release
IPS Community Suite comes with a default profile photo which is used when members have not set a profile photo for their account. While this model has served the software well for years, we felt it was time for an update to the software to keep pace with current internet trends. This has led to one of the latest changes you can expect to see with version 4.2: letter profile photos
When upgrading you will be asked if you wish to use letter profile photos, or if you wish to stick with the generic per-theme default profile photo that is used presently. You can change your mind any time after upgrading by adjusting the setting in the AdminCP as well.

AdminCP members list
We have tested many languages to ensure maximum compatibility. The font used in the image is automatically selected based upon the characters to be written to the image, so sites that have more than one language will see compatibility for all of the profile photos that are created automatically.
The colors are not set for each letter. You will notice in the screenshot that each "A" letter photo has a different color. They are chosen randomly when generated.

Letter photos in a sidebar widget
We hope that this change helps bring your communities to life with a little more style, flair, and uniqueness for each new user on your site.
 
Developer Note
The code is structured in such a manner that third party developers can further extend the feature with plugins. The methods for writing text to images are exposed through our central \IPS\Image class introducing new possibilities in your own custom code.

I'm pleased to announce we're finally ready to open our new Developers area. The aim of this project has been to improve our existing developer documentation by building a central place to contain it, as well as update and expand the content available.
As of today, we have the regular documentation and REST API documentation ready to use. Over the coming weeks and months, we'll be expanding what's available further, going into more detail about the tools available within the framework. We've also started work on comprehensive Getting Started guides, that will walk you through simple developer projects from start to finish - these will be available soon, once they're complete.
If there's a particular aspect of IPS4 development that you don't feel is adequately catered for right now, please let us know! This will help us direct our efforts to the most useful places.
Enjoy!