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Content Count
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43
Reputation Activity
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Rhett got a reaction from eleanorberry in Scheduled Posts
I have brought this up internally for further review, I can't promise anything at this point, but it's being considered for a future version. Thank you for all of your feedback on this item.
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Rhett got a reaction from Nina St John in Scheduled Posts
I have brought this up internally for further review, I can't promise anything at this point, but it's being considered for a future version. Thank you for all of your feedback on this item.
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Rhett reacted to Charles in Upgrader no-JS fallback is really annoying
This only happens if your server is having problems processing an upgrade action in a reasonable amount of time. If it happens, you can always exit your browser and restart the upgrader. It will remember where it left off and try the proper way again.
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Rhett got a reaction from Keith Clark in Scheduled Posts
I have brought this up internally for further review, I can't promise anything at this point, but it's being considered for a future version. Thank you for all of your feedback on this item.
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Rhett reacted to Rikki in What is the purpose of the old, red pips?
It's a legend lost to time. We just keep them in case removing them releases a terrible curse.
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Rhett reacted to Charles in Please make a tutorial/guide on installing/configuring redis
I don't think it's our responsibility to teach people how to install other software. Redis itself has documentation. If you are not able to install and configure Redis then you should not really be using it.
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Rhett reacted to Interferon in 4.5 is really good
We did away with our heavily customized forum skin and just went with the default, with our own header and footer added. Then I changed the colors of that skin to make a dark version. It required a few lines of code in custom.css and it's not quite finished, but the results are really good. This is the best our forum has ever looked, and it's also the lowest-maintenance its ever been.
The integrated GIFs, little changes like the rounded border around the reactions display, and other subtle improvements have made this update really nice. My community site feels lightweight, responsive, and alive. It definitely feels more like a "social community" than a boring old forum.
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Rhett got a reaction from MMXII in Scheduled Posts
I have brought this up internally for further review, I can't promise anything at this point, but it's being considered for a future version. Thank you for all of your feedback on this item.
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Rhett got a reaction from SC36DC in Scheduled Posts
I have brought this up internally for further review, I can't promise anything at this point, but it's being considered for a future version. Thank you for all of your feedback on this item.
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Rhett got a reaction from Antoinette Westberry in Scheduled Posts
I have brought this up internally for further review, I can't promise anything at this point, but it's being considered for a future version. Thank you for all of your feedback on this item.
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Rhett reacted to JMSetzler in Scheduled Posts
I think it would be really nice to have the ability to create a post and schedule it to be posted at a later date/time. This would allow me to do a LOT of work ahead of time on my forum.
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Rhett got a reaction from tnn in We need webp NOW
Because, as with most things, there is much more to the picture that users don't see or understand, we have to ensure image processing software can handle these extensions, and often case build in support for them. It's not as simple as saying allow xwz etc.
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Rhett got a reaction from sobrenome in We need webp NOW
Because, as with most things, there is much more to the picture that users don't see or understand, we have to ensure image processing software can handle these extensions, and often case build in support for them. It's not as simple as saying allow xwz etc.
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Rhett got a reaction from DawPi in We need webp NOW
Because, as with most things, there is much more to the picture that users don't see or understand, we have to ensure image processing software can handle these extensions, and often case build in support for them. It's not as simple as saying allow xwz etc.
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Rhett reacted to Morgin in Top notch support!
I don’t pay IPS nearly enough for what I get from this software and the support. I suspect self hosting is not exactly a profit centre, per say!
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Rhett reacted to RocketStang in Top notch support!
I agree! I self host 2 forums and the IPS team has pulled me outta jams quite a few times! Support ticket help is fast and accurate...and even here on the forums, I find the IPS Team very informative and helpful!!
That goes for our peer to peer forum members too...help with forum functions, CSS and coding help is never far away with the talented group of forum members in this community!
Everyone...keep up the GREAT work!
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Rhett reacted to InfinityRazz in Top notch support!
Just gotta throw it out there for any new potential customers, and to let staff know they're appreciated :
Support : The few times I have ever needed support from Invision themselves, have always been answered in a timely manner, and "to the point focus", and I love it. Staff has always made a point of answering all my questions in a message, and I find that lacks in alot of other places. A+ support 🥰
Service : Out of 7 months of usage, I think we have experienced 1 "downtime" period, and for only a few hours. I currently use the Cloud package, and I gotta say it works pretty well out of the box, and is surprising what you can do with it 😉 Not to mention not having to worry about running the site it self is a huge relief 😂
Keep up the great work!
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Rhett reacted to Stuart Silvester in Marketplace
87% of current pending reviews were submitted either yesterday or today (i.e. in around the last 24 hours), there are three pending reviews that are taking longer than usual for various reasons.
Reviews are definitely not slow at the moment, but what you may be seeing is a developer saying their resource is pending review and then their submission being rejected. In this situation it may look like the reviews are taking longer than they really are, but we're waiting for the developer to submit a fixed version in that case, so we can review it again.
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Rhett reacted to InvisionHQ in Removal of $15 Domain Change
If there's one thing I can't stand is someone using blackmail as a lever to assert one’s rights.
I needed this service a couple of times and all I had to do was open a ticket.
It seems quite clear to me that this "fee" was put as a deterrent for those who abuse of the service not for "normal" requests.
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Rhett reacted to Lindy in Removal of $15 Domain Change
Good to see you around, Tiger. That is very... passionate feedback on the URL reset fee. Although it's been addressed before, I'm happy to do so again.
Firstly, prior to limiting the resets, it was very easy to "license hop" - that is, swap URLs around, obtain support, upgrades, etc., swap them around and repeat, etc. So, while not necessarily the original intended purpose, it does help keep the honest... honest in the same sort of way that a deadbolt keeps the undetermined at bay--obviously, the determined/committed can kick the door in.
Secondly, in many cases, there actually are costs incurred with fresh installations by way of support. Frequent URL resets are a byproduct of tossing ideas around, deleting, reinstalling, configuring and deleting. Quite often, there are numerous support requests involved and unfortunately, often the same questions/concerns over and over again on each reinstall. The spirit of tech support provided is based on a single installation and not so much to support 'tinkering' and perpetual reinstallation support. The fee, when applied, helps (in a small way) offset some of that overhead.
I would hope a number of customers here would attest to the fact that we will generally just update the URL for you if you contact us - especially if you're just changing the URL on an existing installation. In cases such as those described above, the fee may apply.
I'm sorry you consider it a barrier, but I can assure you, we're not funding private yachts from license reset fees. 🙂 Even with license reset fees, we frankly still typically tend to have a net loss when it comes to many of those (not all, but many) that kind of toss ideas out to see what sticks. You've been around a long time (for which we're appreciative!) - you're a power user (who still sees us as a 'forum provider') and you won't likely require much support throughout your tinkering journey. That's not usually the case here.
Just drop us a note if you find you need to change the URL on file. We're generally able to help if that's all you need.
Thanks for the feedback.
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Rhett reacted to Adam84 in Spanner passed away
As a few already know, a Community Member, Developer, "Spanner", Dawid passed away Friday 21st August due a motorcycle accident.
https://invisioncommunity.com/profile/66723-spanner/
Translated from PL to ENG:
http://translate.google.com/translate?sl=pl&tl=en&u=https%3A%2F%2Fglos24.pl%2Fwypadek-na-al-powstancow-slaskich-motocyklista-zginal-na-miejscu
RIP.
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Rhett reacted to Lindy in Localhost Downloading of marketplace apps/plugins (manually)
In terms of downloading the resource archive, modifying and reinstalling - no, that is not possible, unless you purchase it directly through the author and install it as a custom app/plugin.
Respectfully, that is a resource directory. As far as I know, they do not facilitate transactions like an app store (I'm told they instead direct to an author's site for payment) and I'm reasonably confident there is no official code or QA review as it has come up numerous times in sales inquiries from folks coming from XF, wanting to ensure that we do. That's not to take away from the value of the directory - it works for them (and you) and that's great. The majority of our customers have a reasonable expectation to trust that what they install from our Marketplace has been reviewed by IPS. If the Android approach works better for you - we don't take it personally. You have to decide what is important to you but you're not going to get the taste of Coke Zero in a Pepsi Max can (I prefer Coke Zero, if you were curious, but you may prefer Pepsi 😉) -- there's no point in choosing Brand A, if you just want it to mimic Brand B.
The modern web landscape has changed significantly. There are a decreasing number of platforms that have "downloadable content." We are a point. click. install. done. society now and we've found that represents the mindset of the majority of our customer base, from personal all the way to enterprise. We've organically aligned ourselves with those who prefer and expect a more Apple-esque experience and thus, that's the direction we've been taken since the inception of Invision Community 4. We're comfortable and happy with that. We still provide the power of developing or installing applications independently of the marketplace (but there is a warning it's untested, use at your own risk, etc.) If you're using the Marketplace, we want to keep tighter control on that in the interest of security, stability and customer confidence and support. It also helps the authors which allows them to develop new and exciting things for you instead of spending that time providing additional support for installation, upgrades, issues surrounding out of date resources, etc. Poking holes back in the framework and slapping up downloads to essentially go backwards is not something we are considering at the present time, however, as I said, if the demand changes in the future, we will of course re-evaluate and if a change is warranted, we will do so in a sensible way.
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