PromoPoker
-
Posts
116 -
Joined
Content Type
Downloads
Release Notes
IPS4 Guides
IPS4 Developer Documentation
Invision Community Blog
Development Blog
Deprecation Tracker
Providers Directory
Forums
Events
Store
Gallery
Everything posted by PromoPoker
-
Ok, shoot me for asking too much. <_<
-
Ticket #609227
-
My last opened ticket, it was opened yesterday in the morning. This is where all this frustration comes from, when something is not working i am blocked in my development procedures.
-
Ok, i exagerated, so if i wait 30h+ it`s ok?
-
More than 30h passed since i opened my last ticket. I`m aware there`s always the GMT difference , but still, it is too much to wait. Regarding the 608369 ticket, i remember i waited a lot and when you replied with that disclaimer i just closed the ticket, didn`t want to wait another day.
-
I don`t know if this is happening only to me or not, but everytime i open a ticket i receive a response in not less than 48h. It is very frustrating when i have some little issue that can be fixed in 5 min and i have to wait 2 days for an answer. Usually i resolve it myself after some research. You definitely have to review your support service, isn`t this why i pay 25$ every 6 months?