Oh pooh, you all reminded me of my invisionfree days XD I don't miss them at all, but back in the day it sure was handy.
It's been a pleasure taking the time to read through these pages, a healthy dose of schadenfreude a day..
So since so many are handing out feathers.. I have to say that I've always been helped by the IP staff in a friendly and most important patient manner. I'm sure they've rolled their eyes many a time over my tickets, but never made me feel like the idiot I actually am XD Good customer service really is important because I've never felt the need to even look for a different software for my forums. Do a good job and you never hear anything, but step on a customers toe and they'll tell their friends, family, neighbors and their dog all about it. Then spam it on Twitter like a proper twit