
Everything posted by Randy Calvert
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Install on Localhost but failed
You need to list your actual key followed by test install.
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Ways to Hide New Images on Gallery Homepage?
Is there a way to hide "new images" from showing on the gallery home page? If not, does anyone have any idea of what might be able to hide it via custom.css?
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IPS UTF-8 converter stalling at .03%
I would just fill it out and the staff can route it to the correct area.
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Member Title not displaying on Staff Directory
In the Staff Directory in the ACP, you need to list each person by name instead of by group in order to see a title/biography. If you just list the group, it won't the the extra details.
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Subscriptions do not automatically charge cards on file
Hi Guys, I'm wondering if I'm doing something stupid here and missing something obvious. I've recently started taking subscriptions (renamed to donations in the language settings)... all seems to be working and the initial payment is taken, however when the subscription renews, it never actually attempts to charge a card on file even though one is stored. (I confirmed by checking the Stripe event logs and there are no attempted transactions.) I saw this happen last month, but thought it might have been because the user had two cards on file (one expired and one current). I removed the old one and manually clicked "Take Payment" on the invoice and it successfully charged. I had to wait till this month when another subscription renewed and am seeing the same thing happen. Invoice #183 never attempted to actually take payment automatically and the subscription is "In Grace Period". Can you please take a peek and let me know if I'm missing something obvious here?
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IPS UTF-8 converter stalling at .03%
Your best bet would be to contact the accounts team. The support team cannot help with refunds, etc. https://invisioncommunity.com/contact-us/
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Sign As member is a bit vulnerable
If you create an unrestricted admin, they'll have permission to access the function and anything else. You want to create a restricted admin and grant the specific member privilege to sign in as a member. ACP > Members > Staff > Administrators Choose the person or group... set them as a RESTRICTED permission set, then go through what permissions they should have. To sign in as a member, choose "Can sign in as members".
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Site down, install error message
People still actually use Opera?! 😁 Talk about a trip to the past!
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Online image optimizer
There is not anything in the software itself that automatically optimizes the images. I have been looking at image optimization services, but there is not an easy level of integration with IPB that I’ve seen.
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Siedebar right on the Privacy Policy and Guidelines page
We’re simply telling you how the software works today. It was that way before you purchased the software. In the support forum… you won’t find many posts about “we will add this later”. It’s either possible or it’s not. If it’s not… and you would like that feature… the best way to have it considered is to post it in the appropriate forum. In the mean time, you’ve been given alternative ways of accomplishing what you’ve asked about.
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How to “Un-delete” a topic?
I assume your moderators are not unrestricted moderators. Have you checked their permissions? ACP > Members > Staff > Moderators Find your moderator... under the "Content" tab, do you have "Can manage deleted content?" enabled?
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Is IPS not playing well with Google/AdSense?
Mine recovered. It's more than it was last year when I first converted from Xenforo to IPB, but like anything Adsense, it's variable. Some months are better than others depending on what keywords are "hot", and how the Google Gods feel at any particular moment in time.
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Tools & commands to diagnose problems
Some of us have been doing this for twenty years so it’s second nature. However you’re absolutely right in that it can be a huge learning curve! This post does not even touch on making the site highly available or scaling it. This is simply troubleshooting/debugging performance issues! So it actually is even more that you don’t have to learn! Times are changing where you need to know a little of everything to run a website if you do have that knowledge and skill… great! If not, no worries since there are great options available that makes it super simple to get started and even easier to maintain. I’m tagging @Charles and @Jordan Miller here since they have been working on ways of better telling this story and I know they’re always looking at use cases.
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Tools & commands to diagnose problems
Literally this entire thread is for self hosting customers to manage their Linux based server. All of this stuff is done for you transparently by IPS. It’s the biggest selling point for using IPS to host the site. You no longer have to worry about the underlying infrastructure. Instead you just worry about running the community and leave the rest to IPS. 🙂
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Tools & commands to diagnose problems
These commands are not applicable to IPS cloud hosting. It’s for self hosted customers with access to SSH.
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Siedebar right on the Privacy Policy and Guidelines page
Because they’re designed as one column setups instead of two columns. If this really bothers you, create a page in pages with whatever layout you want and make that section a link.
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Mobile App, What happened?
It’s nearly impossible to properly distribute native mobile apps due to needing to be signed and the release/management process. Instead IPS is using Progressive Web Apps which can provide the same sort of functionality. https://en.m.wikipedia.org/wiki/Progressive_web_application If that is not enough and you want a true native app, it would be best to explore building one leveraging the API.
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Lots of spam today
That is disabling the post before register. The only difference is guest posting is still allowed. Be careful as these forums may end up with spam attacks in them.
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Unnecessary underline is coming on text
Dude… change your external code. It’s trying to call references to styles defined by IPS. IPS can’t fix/support 3rd party code you’re adding.
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How users can create new products in commerce?
It’s not possible for users to add products to the store. You would need some sort of third party solution to do it currently. You can also post the ask in the feedback forum for it to be considered in a later release.
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Some members can't access forum
You would need to contact the plugin author for assistance with this.
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someone with AdSense and migration experience
In the mean time…. Review your title, the keywords, etc. This might be a good time to review descriptions and other things that can help improve SEO. At the end of the day…. Remember that content is king. We ended up with a topic that got HUUUUUGE attention last summer. It literally lead to a 20X increase in traffic for about a week and about $100 in AdSense revenue from that one page over a couple of weeks. It’s impossible to predict if/when it will happen, but when it does…. Boy it makes the day nice. 😄
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someone with AdSense and migration experience
It typically takes 30-45 days to recover mostly based on my own conversation. Google is super slow re-indexing and also rebuilding how it profiles users. Also are you using auto ads or manual placement? If manually placing… review that and see which ads are getting the best engagement.
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IndexNow Timing Out
It does not happen DAILY for me, but it’s not an irregular occurrence. At the end of the day, it’s not a problem with IPB itself. It’s a problem between your server and IndexNow. IPB can’t fix that however. You could setup some sort of monitoring from your server on a per minute basis to monitor the API site for IndexNow. However that’s outside of the support that can be provided here. Once you have the info, you would have it to work with your host and show them proof of the recurring issue. Literally that error means IPS sent the request and got nothing back after 10 seconds. There’s not much more they can do. You don’t want to hold requests for tremendously long times. It hurts server load and causes more problems than just some error log messages. I personally just ignore/delete them. At the end of the day, 95% of my traffic does not come from Bing/Yandex. It’s coming from Google and Google does not use it. So unless Bing or Yandex is a significant source of traffic for your site, you’re most likely better just turning it off. It has little “real world” value if Bing/Yandex is not where the lion share of your users are getting to you from.
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Registers an unload listener
Personally while it may be an issue, it’s not a critical one and anywhere near the top of the list of things that are important to fix. If this really is important to you, make your voice heard to the group that is actually writing it. While IPB can make a post asking for it, if tons of other people do it as well, it’s more likely to happen. Just like y’all are trying to say here. 😉 This has existed since 2020 for jQuery which has a MUUUUCH bigger user base than even all of IPS. People are obviously not clamoring to them to fix it. So it needs more attention. 🙂