Randy Calvert

This is either a server configuration with your PHP or you have a security tool like mod_security or a cloud WAF or something similar causing problems.

If you have a license for the software and you still have an old copy, sure. With that said, the 3.X release tree is like 8 years old. It’s not supported and there are known security issues that were mitigated in later releases. In many cases the software will not run on modern servers as the software was not developed or tested against modern web servers. Finally while most web browsers will be backwards compatible, there might be issues in the UI related to that as well. Basically you’re locking yourself into a version of software that is not keeping up with servers or your users so you run the risk of being stuck with no support including difficulty upgrading to a supported version later.

In many cases, orders are automatically approved. However if there is a case where it has to be manually approved, it can take longer on the weekends as there are fewer staff working. They should see it and take care of it most likely later this evening or early next morning.

After editing the conf file.

Are you running the latest beta or running in IN_DEV? I don’t see those options.

Is this in the beta version? I’m not seeing a data layer option in the latest stable version (4.6.12.1)

If they’re asking you to update the credentials on file, they mean they’re asking for info on how to access both your FTP and your board’s ACP. You can add that information securely by storing it in your account settings. Visit the client area at: https://invisioncommunity.com/clientarea/ Click on your purchase. There will be a link to update your information. Save the info requested there so IPS staff can login to your site and see what is going on.

In regards to what? In the OSI model, it’s the data link layer in helping establishing a connection between two networks. In development, it might be the set of code that is back end stuff that helps makes decisions versus the code that generates the front end UI experience.

No. IPB does not have any sort of DRM controls around content. There is not any sort of watermarking for electronic files. You would need to do that outside of IPB or have it done as some sort of third party modification.

You should just need to edit your conf_global.php file and then rebuild the system cache in the ACP support area. As you noted… you’ll also need to update your license, but that will not break your site in any way. It will just mean you can’t use marketplace or use the spam service while it’s pending.

Yup. I was just posting the same thing. It looks like my posts merged. Lol.

This seems to be a similar issue so noting it here…I noticed if multiple images are added to a content item that it causes the discovery page to go wide. It actually shows all thumbnails which obviously won’t fit on a mobile display. Nevermibd. I see this is addressed but not rolled out yet per

Topic views don’t update in real time. They’re updated via the task system. Are your tasks actually running? When I saw this happen before, the board was set to run tasks as a cron but the cron job was not setup properly.

Native app is not happening. It’s actually been fully removed in a recent update. IPB bad been moving to support PWA.

Media size…. Looking at your uploads folder to get a good idea about how much space is being used. While it may not be 100% of everything, it should get you to about 85-90% of where you need to be. (There might be some uploads related to commerce, or theme resources, etc that might be somewhere else. But in general those don’t take up a bunch of space. Things like avatars, user uploaded images, etc are going to be the lion share of media usage.)

You’re not going to get a good answer here. Your best bet is to have that conversation with the sales ticket Marc created for you. The support folks don’t have any say over pricing or package configurations.

IPS NEVER gives firm release dates. The note something is actually already fixed and is in testing is as close as you’re going to get. Asking about it daily is not going to help make the release happen any sooner. In fact it just might make it slide into an even later release if the pushing gets too annoying. 🙂

If there is a valid certificate on the server and you can access files via https on the domain without issue, edit your board’s conf_global.php to reflect https in the board URL.

If a 500 error is being thrown, look at the Apache error log itself. The IPB system and error logs may not catch what is going on. However the server logs itself might give you a better indication of what is happening. If it’s a permission error, it will most likely be a chmod issue or a file ownership issue based on past experience.

Nope. I won’t be playing around with it unless it’s done by IPS. I don’t want to get into managing JS frameworks personally.

In addition, if a backup can be restored it will mean you lose everything done since that backup. Meaning any activity done since that backup point will be gone.

It could have been a backup created earlier or it could have been a conversation or something similar. If you don’t have a prefix specified the core software won’t use it. Now if other applications use that same database that might be related to it… but IPB itself should not actively be using it.

Inside of your MySQL database, tasks are stored in the core_tasks table. Locked tasks should have a running setting of 1. Before touching the database make sure you have a full backup. Editing the DB directly is not supported and if you break something… your only choice will be to restore the backup so don’t skip out on this! Again this is not officially supported. (There is no built in feature to do what you’re asking.) So if you’re not comfortable working directly in the DB you might want to work with someone to do this for you.

Easiest solution is don’t use PayPal. It’s been more hassle than it’s worth. Switching to Stripe was the best decision I ever made.

A 500 error indicates some sort of server error. Have you checked your server’s Apache/PHP error logs?