Adriano Faria

2021 was a big year for Invision Community. 🎉 
We launched no-code automation with our Zapier integration, added web push notifications, offline support, stock replies and new reporting metrics.
We also improved spam management, SEO crawl efficiency, Clubs, Activity Streams and introduced a native gamification system named Achievements.
Not to mention the team grew! 👋  @Matt Finger @Marshall Slemp (and me 🙋🏼‍♂️).
We have lots to look forward to in the new year, but before we reveal more let's take a trip down memory lane. 
2021 was one of our best-performing years ever! Here are some highlights:
 
Community Activity 2021
We saw an influx of members contributing to our community support forum. 3,832 members submitted new content, followed something, or reacted to something in the community.
 

 
 
Points earned:
Thanks to the introduction of the Achievements system, members had the opportunity to earn points for contributing to the support community. In total, the community racked up 361,363 points. 📈




 
Topics created:
Members fired off more than 4000 topics, including questions, feature suggestions and community management tips. 😳 



 
New posts:
Inside those topics included an array of replies. 31,488 posts to be exact. 😱 


 
 

Top 10 members with the most amount of Reactions given:
Members also engaged with the community using our Reputation system (think of it as our "likes" 👍 system). Here are the top 10 members who gave the most Reactions. 


@sobrenome @Jordan Miller @SeNioR- @Linux-Is-Best @OptimusBain @Matt @Adriano Faria @Davyc @Marc Stridgen @Unienc
 
Top 10 members with the most amount of Reactions received:
If a member's topic or reply is well received, it earns Reputation using our Reactions system. Here are the top 10 members who received the most love. ❤️ 



@Matt @Adriano Faria @Nathan Explosion @CoffeeCake @opentype @Marc Stridgen @Daniel F @Davyc @Jimi Wikman 
 
Members who earned the most badges:  
Participating in the community also earns members special badges. You get a badge and you get a badge! ✅ 
 

@CoffeeCake @TAMAN @opentype @PPlanet @SUBRTX @Sonya* @Afrodude
 
Top Marketplace contributors:
Shout-out to our crazy talented third-party developers who take time out of their busy schedules to innovate and create downloads for other Invision Community clients to use! Here are the top Marketplace contributes: 
 

@Nathan Explosion @Michael.J @Miss_B @IBTheme @Kirill Gromov @ReyDev @Adriano Faria @shahed 
 
 
 
Most active forum:
You have questions and we have answers. Our support system shifted to our help & support forum and it paid off big time! 
 

 
 
Thanks to everyone who contributed to making Invision Community a better place. Whether you're an active poster in our community support forums, or a customer who lives to learn and absorb, we greatly appreciate you. Cheers to the exciting ventures on the way in 2022! 🎉 
 

Wouldn't it be nice if the Invision Community editor could re-use whole replies, text snippets, and even reply templates?
As we get ready to welcome more customers into our staffed community support area, this feature idea has become a reality to help form personalized replies.
Invision Community has a saved actions feature that allows the community team to perform multiple actions on multiple topics. For example, you might want to add a title prefix, move the topic and add a reply. This works great for 'canned' responses and actions, but it is less useful if you want to edit the reply to personalize it.
Stock replies allow you to set up entire replies, partial replies or even reply templates.

Stock replies via the editor
Once you have these set up in the Admin Panel, they are visible on the editor.

Stock replies are configured in the Admin Panel
You can choose multiple stock replies to build up a message with handy re-usable reply snippets.
stockreplies_video.mp4
Each stock reply has full permission capabilities, meaning you can specify which member groups can use each stock reply. For example, you may wish to create partial replies for your team but encourage members to use a reply template to report bugs, etc.

Using stock actions as a template
We hope you like this feature, which is coming to our 4.6.7 October release.

The support tool has served us well for many years. You can identify, at a glance, potential issues with your community both presently and down the road, right from the comfort of your AdminCP, and you can often resolve those issues with just a few clicks.
But what if we could do better? What if we could make this useful administrative area of the software even more useful?
The next version of Invision Community introduces a new "Health Dashboard" which replaces the previous support tool and helps you get a better overview of potential issues within your community while retaining all of the functionality you've come to know and rely on to resolve issues with your community.

When you launch the new health dashboard, the first thing you will notice is that the previous "Wizard" process is now gone, in favor of a single page giving you access to everything you might want or need.
Central to the page are blocks that identify specific areas of your community, server, and configuration which could be problematic now or in the future. Invision Community will check for available updates, modified source files, server software configuration issues, whether your server is running required and/or recommended versions of important software and more.
Additional checks and recommendations have been added to this page, to help identify other adjustments that could benefit or prevent harm to your community.  Issues are color coded and classified as informational, recommended, or critical and a summary is provided at the top of the page with an easy "check again" button which will do so without taking you away from the screen.
If we become aware of an issue, we can quickly notify communities through a bulletin which will be displayed in the "Known Issues" block on this page. These bulletins can also trigger AdminCP notifications, however they will continue to show on the Health Dashboard so long as they are relevant, even when the AdminCP notification is dismissed.
A graph showing system, error and email error log activity has been added to the page to help you identify spikes in logged issues. Commonly, if an issue begins to surface on your community there will be an increase in these types of error logs, so the graph here is intended to allow you to identify an increase in these logs, allowing you to investigate and react quicker.
The right-hand sidebar surfaces common tools you may need to access.

The first block allows you to see our most recently featured guides, as well as search our documentation. While this functionality was available in the existing support tool, we found that it was rarely used because people more often visited the tool to allow the software to check for common issues, and the ability to search the documentation required a separate work flow through the support wizard. With the block always available (and searches performed "live" via AJAX), we expect users will find the ability to search our documentation from the AdminCP much more useful now.
Next up, the Tools and Diagnostics block gives you access to common tools you may need to use. You can quickly clear your system caches, as well as access phpinfo, the SQL toolbox (for self-hosted clients only), and disable all third party customizations. The process and behavior for disabling customizations is very similar to the existing process within the support tool, with the list of customizations disabled opening in a modal window and the ability to re-enable all customizations, or selectively re-enable individual customizations, still available.

Disabling customizations is still simple
Finally, the ability to submit a support ticket is still available right from this screen. Upon clicking the button to submit a support ticket, you will be presented with a form inside a modal dialog that behaves very similarly to the existing form with one minor but useful addition: if there are any patches not yet installed on the community, you will be alerted to this right on the form before submitting your ticket. Think of this as one last reminder that your issue may already be solved by installing any available patches before reaching out to us for official technical support.

Submitting a support ticket is still just a few clicks away
We believe the improved workflow and user experience will help administrators and support technicians alike more quickly identify any issues that need addressing on the community.

Almost ten years ago we launched the Marketplace; a place to connect Invision Community owners with talented developers creating new functionality.
Over the decade, the Marketplace has grown to hold thousands of applications, large and small. For many Invision Community owners, the Marketplace has become an essential resource.
Our aim was always to have the Marketplace available inside your Admin Control Panel to make it even easier to purchase and install extra functionality.

I'm pleased to say that as of Invision Community 4.5, this is now a reality. You can browse the Marketplace and install new add-ons without leaving the Admin Control Panel.

Obtaining Resources
Paid resources can be purchased directly from the Marketplace and are available to install immediately after the payment is complete. You no longer need to download and install the files yourself.
You may also notice some additional information with the resource listing, we'll be introducing a new 'tab' to marketplace resources to allow the authors to provide more useful information such as answers to frequently asked questions, or configuration instructions etc.

The video below takes you through the purchase and installation of a Marketplace application.
marketplace-install.mp4
Installing an Application
Updates
Some of the eagle-eyed among you may have noticed in the first screenshot that there are more 'bubbles' showing in the menu on the left. These are supported for Applications, Plugins, Themes and Languages.
In Invision Community 4.5 every resource available via the AdminCP is automatically versioned, you will see update notifications for everything you have installed (previously, you would only see update notices if the resource author supports them).
Installing an update is as simple as clicking on the update notice, then clicking 'update' on the Marketplace listing.

Installing Updates
Downloads Changes
Our Marketplace is built on our Downloads application, during development of this feature we needed to add new functionality. We have included as many of these improvements as possible in our software for the benefit of our customers, some of these are:
Custom Fields can now be set to only show to members that have purchased a file. Files can now be set to accept a single file upload instead of multiple. New file versions can now be moderated without hiding the current version from view. Downloads REST API Performance Improvements New /download endpoint that counts the download Added more data to the /downloads/file/{id} response Ability to sort file results by last updated date We hope you're as excited about this feature as we are.

One of the most popular requests we get for Commerce is for a free trial period for subscriptions. We've heard from many clients that wish to allow their members a free, or reduced cost trial period before auto-renewing the full price.
I'm pleased to say that we've now added this functionality into Invision Community 4.5. Let us take a look at how it works.
Initial Terms
In 4.5 you can now specify an initial term that is different to the normal renewal term for any subscription plan or product. For example, you could make the initial term $0 for 1 week and the normal renewal term $10 per month which will allow you to create 1 week free trial. The initial term doesn't have to be $0, you can use any special price for the initial term you like.

Subscription Plans showing Free Trials
For developers creating their own applications with Commerce integration, this functionality is also available to you simply by passing a DateInterval object representing the initial term when creating the invoice.
Collecting Payment Details for Free Trials
Previously, if you were buying something that is free, the entire of the last step of the checkout would just be skipped and the invoice marked as paid.
In 4.5, if:
The user is purchasing something which has a free initial period, but also has a renewal term (i.e. is a free trial), and You have a payment method which can collect card details (Stripe, Braintree, etc) The user will be prompted to provide payment details that will not be charged until after the free trial. If the user already has a card on file they will not be prompted to provide the details again but will see a confirmation screen rather than the order just being marked paid immediately.

Checkout Process for a Free Trial
As you can see, allowing a free or reduced cost trial period has never been easier. We hope that you enjoy using this new feature of Invision Community 4.5.
 

Ever since Invision Community 4.0, there has been a huge focus on making communities multi-lingual by providing translation features inside the AdminCP.
We have received a lot of feedback on our multi-lingual and translation tools over the past year, and we're happy to announce these new features coming to Invision Community 4.5.

Pages Phrase Tools
If you have the Pages application, you can also use these phrases in HTML pages and HTML Blocks without needing to visit the translation tools area. Simply use the tag editor in the sidebar when editing a page or block's contents.



The new phrases sidebar options
You can quickly create new multi-lingual phrases by clicking the + icon.

The new add phrase dialog
Additionally, WYSIWYG Blocks have now been made translatable, so you can now create WYSIWYG blocks that will display their content in specific languages.
Translation Tools
Language pack creators can now set a version update URL which is checked to notify admins within the AdminCP that an update available, just like the theme system. This is a great way to notify customers when fixes are available.

Finally, you can now quickly add a new phrase from the Translation Tools page without the need to use the developer tools.

The new "Add Phrase" option

These little changes should make a huge difference in your workflow, and make it easier than ever to create fully multi-lingual pages throughout your site.

If you've been around Invision Community for a while, you'll know our frontend default theme hasn't significantly evolved since the early days of 4.0. Indeed, the last significant refresh came with 4.2.
With the upcoming release of 4.5, we wanted to revisit the default theme and give it a facelift for 2020, as well as make incremental improvements to the underlying codebase as a stepping stone to a bigger re-engineering in a future version.
In this entry, I want to talk a little about some of the design decisions that went into building the new theme.
Goals
Redesigning for the sake of it is never a good idea, so we first laid out what we wanted to achieve:
A brighter UI with more saturation & contrast and simpler overall color scheme Improved typography Better, more consistent, spacing around and between elements, especially on mobile Better logical grouping of sections of each page Reducing underutilized links/buttons on the page and finding alternative ways of making them available Improving how post states are displayed Modernizing and enhancing the underlying code that powers the default theme Let's talk a little about each of these.
 
Brighter UI
The most obvious change will be that our default colors are brighter and more saturated than before. Before making any changes, we first created a color scale for both neutrals and the brand color (blue, of course). This gave us a flexible but consistent palette of colors to choose from, with appropriate contrast built in. Neutrals have a touch of blue too to avoid seeming washed out.
We've simplified the style, in particular reducing reliance on background colors to differentiate sections within cards (a card essentially being an ipsBox, for those who are familiar with our framework). Instead, we use spacing, borders and appropriate typography to achieve visual separation.

Brighter default colors
 

Simplifying the UI by removing block backgrounds
 
Improving typography
We've felt our typography has been somewhat muddled for some time - with a mixture of sizes, weights and colors used depending on the particular context.
The first step to improving it was to create a typography scale that we could refer to and implement, to ensure we remained consistent throughout the product.

Our typography scale
(The keen-eyed amongst you may also notice we've switched our default font to Inter. Inter is a fantastic open source font that is ideal for text on the web, and was recently added to the Google Web Fonts project making it super simple for us to incorporate it into our default theme.)
We've been much more deliberate about applying type styles, especially for titles, ensuring that they are always visually distinct from surrounding text. We've done this through both color and weight. As a result, pages should instinctively feel more organized and logical than before.

An example of improved typography, from the Downloads app
 
Improved spacing (especially on mobile)
We identified that spacing (padding and margins) needed some improvement. A lot of spacing values were arbitrary and inconsistent, leading to poor visual harmony across any given page.
Most troubling of all, on mobile sizes we simply halved desktop padding values. While this was a reasonable approach in the days of phones with small screens, it has felt decidedly dated for some time. Phone screens are now typically larger and able to accommodate roomier UIs without appearing comical.
In 4.5, we have done away with that approach, and the impact was immediate. Mobile sizes now get a much more pleasant interface, with elements having room to breathe. In addition, we've also made most cards full-width to provide additional breathing space for content.

Posts can finally breathe on mobile
 
There are numerous other tweaks across the product too: default spacing has been increased a little, data tables (e.g. topic listing) get extra vertical spacing, and spacing between elements has become more consistent.
 
Improved grouping of related elements
Prior to 4.5, most content areas existed inside cards. However, one notable exception to this was page headers and as a result, they could feel particularly disorganized, especially for users who had many controls in this part of the page (such as staff).
To solve this problem, we've developed a new, standardized design for content item page headers, giving them their own cards and consistent button placement.

Topic view header
 
Some areas don't necessarily fit into the same design pattern above. In those areas, we've tweaked styling to suit the context, while still adhering to our overall aesthetic.

Calendar header

Messenger conversation header
 
Reducing underutilized links/buttons
Finally, another area we identified as needing improvement is the abundance of tools, made up of links and buttons, across pages. Many of these are only used occasionally and so would be better moved out of the main view to simplify the page.
Two particular areas we focused on were share links and postbits (both forum posts and comments in other apps).
Research shows social share links are used by a vanishingly small percentage of users, so even though they were at the bottom of the page, it was unnecessary to make them so prominent (given their eye-catching colors). To solve this, we've added a share link to the page header, with the social network links themselves in a popup menu. The result is ideal: sharing functionality is unobtrusive but obvious.

Share links in content items
Comment areas have also suffered from 'button creep' over the years. A typical comment will contain a report link, a share link, a quote link and multiquote button, reactions, plus IP address, checkbox, edit and options links for certain users. That is a lot of visual noise around the important part: the content.
We've therefore simplified comment boxes as much as is reasonable. Reporting and sharing comments/posts is now available in the post options menu, as are any tools for the author/staff. Quoting and reacting are two primary interactions for users, so they of course retain their position in the control bar.

Simpler postbits, even for staff
 
Improving post states
Posts/comments in Invision Community can have many states - sometimes more than one. Posts can be hidden/unapproved, popular, recommended, solved (new in 4.5!) or highlighted because of the author's group. It's always been a challenge to indicate these statuses well.
In previous versions, we added a border but the most prominent indicator was a flag in the top-right corner of the post. This had three problems:
Due to the lack of space (thanks to report/share links), showing more than one flag was difficult. Showing any flags on mobile was messy because of the space constraints. The meaning of the flags was not obvious, especially to new users. Group-highlighted posts had no flag, just a border, which made them even more difficult to understand. With the top-right corner of posts now tidied up and free from fluff, we were able to much more effectively use this space to indicate post statuses.
In 4.5, posts and comments will show badges when they have a particular status, as well as a more attractive semi-transparent border. For group-highlighted posts, we show the group name instead (the colors of this highlight are still controllable via theme settings).

A post with two states: group highlighted and popular
This works much better on mobile too, where the status badges get the prominence they deserve:

Mobile post statuses
 
Modernizing the underlying code
I wrote about the technical improvements behind the theme in a previous entry. If you're a theme designer or edit the theme for your own community, go and check it out now!
 
Wrapping up
As well as these large-scale concepts, you'll notice many other smaller enhancements as you start using the new theme.
I've shown some snippets of pages in the screenshots above, but I've included some full-page views below so you can see the overall aesthetic and how these pieces fit together.
Modernizing and refreshing our default theme has been needed for some time, but we view this as just a stepping stone to future work that will be reserved for a major version bump, and we're excited to figure out where we go next.
 
Screenshots
  
Desktop forum views (click to expand)
 
    
Mobile forum views (click to expand)
 
 
Activity streams & messenger (click to expand)
 

Invision Community introduced drag and drop widgets many years ago. These widgets allowed anyone to add blocks to existing views, and to build up entirely new pages.
These widgets were great for quickly adding content to a page, but they weren't incredibly customizable. 
For Invision Community 4.5, we've added three new Page Builder widgets which allow you a little more control.
For an overview of this new feature, please take a look at the video below.
As you can see, these new widgets offer a lot of customization without the need to code any CSS or HTML. You can add background colours and images, adjust padding and borders and even add colour overlays right from the widget menu.

The new Page Builder widget options
Blandness be gone! Now you can let your creativity loose on your pages and all other views that have the drag and drop zones.
I'd love to know what you think of this new feature; please let me know below!

Managing a community as a team makes internal communication an essential part of its successful management.
There are times where you want to leave notes for other staff on specific topics that you're watching. Perhaps a member is close to breaking the rules, or it might be that you want to keep the topic focused and on point so wish to split off-topic posts into a different area.
Whatever the reason, Invision Community 4.5 adds the ability to leave private staff notes on topics.

For some time, Invision Community has had the ability for staff to leave public notes. Now, in 4.5, staff can choose between public and private notes.

This change was made based on customer feedback, so thank you! We do read and listen to all the feedback you leave.
Who is looking forward to Invision Community 4.5? Let us know below!

Invision Community has had different view modes for a good number of years.
Forum grid view was added to create some visual interest when listing forums, and we've had expanded and condensed view modes in streams since they were introduced.
We've taken both of these views a step further in Invision Community 4.5
Forum Grid View
To create even more visual interest, the grid view now allows you to upload, or choose a stock image for the header. This instantly makes for a more dynamic and inviting forum list.

The new grid view image headers
You can choose an image from the Admin CP when creating or editing a forum.

Choose a stock photo, or upload your own
Topic List View
For the topic list view, we have taken inspiration from our stream view options to introduce a new 'expanded' view mode, which displays a snippet of the first post.

The new expanded topic list mode
This immediately entices you to engage with the topic because you can read part of the post without having to click inside to see if it interests you.
This is controlled via the Admin CP, where you can choose the default view, or turn off the new view completely.
Other Changes
You may notice a few other subtle changes in these screenshots. The first is that we now included the follower count as a metric on both the forum grid view and the topic expanded view modes. The number of followers is usually a good indicator of how others perceive the value of the content. A higher follower count generally means a more engaging topic or forum.
You can also see that we've switched to a short number format to keep the displays clean. Instead of say, "2,483 posts", it will merely say "2.5k posts". Reducing visual clutter is always crucial to maintaining a clean user interface.
We hope that you find these new view modes useful and that they make your community even more vibrant!

A topic is more than a collection of posts; it's a living entity that ebbs and flows over time.
Evergreen topics can see month-long gaps between posts and longer topics spanning numerous pages can end up hard to navigate through to find useful content.
With this in mind, we've added numerous improvements to the topic view to bring context and summaries key areas within the topic.

Topic view updates
Topic Activity
The first thing you likely spotted in the above screenshot is the new sidebar. This acts much like a summary of activity within the topic. It very quickly lets you know how old the topic is and how long it has been since the last reply. This context is essential if you are unwittingly replying to an older topic.
Most topics are driven by a handful of key members. The topic activity section shows you who have been most active, which may influence which posters you give greater authority to.
Likewise, popular days lets you dig into the 'meat' of the topic which may have evolved quickly over several days.
More often than not, a single post attracts more reactions if it is particularly helpful or insightful, and this is shown too.
Finally, a mini gallery of all upload images allows you to review media that has been attached to posts.

The topic activity summary under the first post
This activity bar can be shown either as a sidebar or underneath the first post in a topic. If you enable it for mobile devices, then it will show under the first post automatically.

The topic activity summary on mobile
As with many new features in Invision Community, you have several controls in the Admin CP to fine-tune this to your communities needs.

AdminCP settings
Other improvements
The eagle-eyed among you will have spotted a few other changes to the topic view.
The first is the badge underneath the user's photo. The shield icon notes that this poster is part of the moderation team. Of course, this badge can be hidden for communities that do not like to draw attention to all their moderators.

You will also notice that when the topic starter makes a reply to a topic, they get an "author" badge as their reply may carry more authority.
When you scroll down a topic, it's not often apparent that there has been a significant time gap between replies. For some topical topics (see what I did there) this may alter the context of the conversation.
We have added a little identifier between posts when a period of time has passed between posts.

These changes add a little context to the topic to give you more insight into how the replies direct the conversation.
The new topic activity summary gives you an at-a-glance overview of key moments and posters to help you navigate longer topics.
We hope that you and your members enjoy these new features coming to Invision Community 4.5!

A short while ago we revealed the new look Admin CP for Invision Community 4.5. The focus was on increasing the workspace, brightening and modernising the look.
However, for some this new look was perhaps a little too bright, especially when setting your OS to use dark mode.
Rather than cause an increase in sales for sunglasses, we went ahead and implemented a dark mode for the Admin CP.
You can set it to work inline with your OS preference, or you can choose to enforce light or dark mode.
I'm sure the next question you're about to ask is "Hey Ehren that looks amazing and now working at 3 am won't wake up the neighbours when I log into the AdminCP but can you do the same for the front-end?"
The short answer to that is "no". The theme system isn't currently designed to support both light and dark colour schemes, however our marketplace has a great selection of dark themes to enhance your community.
I hope that you like this new feature and I just wanted to say thanks for your feedback; we do listen!

Notifications are a crucial feature in enticing members back to your community to read updates and post their replies.
It makes sense that there should be as little friction as possible when setting up notifications. We want to encourage members to enable notifications relevant to them.
The current notifications form in Invision Community is functional but overwhelming and confusing for new members.
Thankfully, we have simplified it to make it clear what notifications are available and which you have enabled currently.
This new settings page also includes support for our new mobile app and links to remove all email notifications.
Notification Emails
Notification emails are essential to re-engage a member. However, we found that when the email contained all of the post content return visits were not as frequent because the email provided all the information the member needed.
In Invision Community 4.5, we've added an option to truncate the content of the email to encourage curious return visits and to reduce the chance that a confused member will attempt to post a reply via the email!

What does the rest say?!
Download's Notifications
To receive notifications of new file updates it was previously necessary to follow files. This meant that you would also be notified of reviews and comments even if they were of no interest to you. From 4.5 we have added a separate button (send me version updates) so you have more control over the notifications you receive. 

Send me version updates
We've plenty of new features yet to announce for Invision Community 4.5, but improvements to common features make our lives a little easier and are just as welcome!

Are you looking forward to finally making sense of notification choices? Let us know below!

One of the benefits of using Invision Community as your community platform is that you control and own your data.
There are several ways to review this data. One of which is via the Admin Control Panel which offers a suite of statistic views which helps to convert the raw data into something easily understood.
However, it's not always easy to determine trends and community sentiment from these singular views.
Invision Community 4.5 adds two new interactive views for user and activity statistics.
This new 'overview' view not only shows you a snapshot of your community but also allows you to compare time periods. In the video, you can see that I select different date ranges, such as "three months". This shows you the data of that time period, and also compares it against the previous three months.

In this example, you can clearly see that we have 50% more registrations and 33% more contributors compared to the previous three month period.

Likewise, in this example, you can clearly see that we have a 1200% increase in reactions given with a clear breakdown of the type of reaction given to help understand community sentiment.
These interactive displays automatically update, so if you are so inclined, you could leave the statistic pages open and watch as the data changes live.
We hope that you find these new views useful in identifying trends and help to inform strategic decisions within your community.

Invision Community has certainly changed a lot over the years as we've moved through major updates and large user interface changes. 
While large scale changes offer a dramatic difference, it is sometimes the smaller changes that bring the most satisfaction when using your community daily.
This blog entry rounds up some of the UI improvements Invision Community 4.5 brings.
Content View Behavior
What do you want to happen when you click a topic link? Are you taken to the first comment, the last comment or the first comment you've not read? If you speak to 100 people, I'm pretty sure you'll get a good spread of votes for each.
Invision Community has always offered subtle ways to get right to the first unread comment. Our infamous dot or star allows you to do this, but it is so subtle almost no one knows this.
Invision Community 4.5 now allows each member to choose (with the AdminCP offering a default).

Now everyone wins!
Who Reacted?
Invision Community has had reactions for a long while now. Although finding out who exactly reacted without clicking the counts has proved irksome.
We've fixed that in Invision Community so simply mousing over the reaction icon reveals who reacted.

Sign In Anonymously
For as long as I can remember, Invision Community has offered an option to sign in anonymously via a checkbox on the login form.
However, as we've added faster ways to log in via Facebook, Twitter, Google and more it's become less straight forward to ensure your anonymity.
Invision Community 4.5 removes this login preference and moves it to your members' settings.

Now your members can resume hiding as they move around your community across multiple logins.
Resize Before Uploading
One of the most popular requests we've had in recent times is to resize large images before uploading. It's quite likely that your giant full resolution image will be denied when attempting to upload, and it's a bit of a faff to resize it in a photo editor.
Invision Community leverages the uploader's ability to resize before uploading, which makes it a much happier experience.
Switch Off Automatic Language Detection
Invision Community attempts to map your browser's user-agent to a specific language pack.
When you visit a site, your browser lets the site know which language our browser is set to (often dictated by your operating system) and we use that to show you the correct language if the community you're visiting has multiple languages installed.
However, it might be that you don't want this to happen because although your computer's OS is set to a specific language, it doesn't always follow that is the one you wish to use on a website.
Invision Community 4.5 allows this automatic detection to be switched off.

Quote Collapse
We will finish with another popular feature request; the ability for long quotes to be collapsed, reducing the amount of scrolling one has to do.
Quite simply, Invision Community collapses long quotes with an option to expand them to read the entire quote.

Thank you to all our customers who have taken the time to leave feedback. As you can see, we do listen and action your feedback.
Which change are you looking forward to the most? Let us know below!

Although we continuously review security within Invision Community, a major release such as 4.5 allows us to be especially proactive when it comes to keeping your community safe.
This blog entry outlines several enhancements to improve security in Invision Community 4.5.
Password Handling
Keeping your member's passwords secure is the simplest way to keep accounts safe and out of the wrong hands, so it makes sense to look at ways to ensure this doesn't happen.
Invision Community already uses strong one-way hashing when storing passwords, which means that once the password is stored in the database, there is no way to know the plain text version.
However, when creating a new member account via the AdminCP, a random password was created, and this was sent in the welcome email to the new member's email address.
As of Invision Community 4.5, this no longer happens, and the new member is invited to create a new password when visiting the community for the first time.

Part of your internal security procedures might be to force a reset of all passwords periodically. Invision Community 4.5 allows this on a per-member basis, or via a selection of filters to enforce a reset for many members at once.

This clears out any stored password hashes and emails the affected members to remind them to set up a new password.

AdminCP Security
The Admin Control Panel contains the most powerful tools available to Invision Community. This is already a very secure area with a separate login with an option to add two-factor authentication to the login flow.
Part of the session authentication has been a special key in the URL. While we have protection in place to prevent this special key being discoverable by a malicious user, there remains an incredibly remote theoretical chance that this could happen with a series of complicated steps. There was an additional annoyance that you are unable to share links within the AdminCP to members of your team due to the increased protection to keep URLs safe.
As of Invision Community 4.5, we have removed the special key from the URL and moved it elsewhere in the session authentication flow. This means that it's impossible to fetch the special key via the URL and links can now be shared and will survive a login action.
Text Encryption
There are a few areas within Invision Community that we use text encryption to allow us to save data in the database in a format that is encrypted when saved and decrypted when read. This protects you in the incredibly remote event of your own hosting being compromised and your database downloaded (of course, our Community in the Cloud customers do not need to worry about this!)
Invision Community 4.5 improves on this encryption by using PHP's built-in methods which give "bank-level" security to our encryption.
Security is critical to the success of your community, and we are always proactive in improving security throughout Invision Community.
Do you have any comments on this entry? Let us know below!

Every single day, your members are searching your community for answers or interesting conversations to join.
Wouldn't it be great if you could learn what is being searched for to identify hot issues, commonly asked questions and discover trends?
We thought so too, which is why Invision Community 4.5 comes with search statistics.
For the first time, Invision Community gathers anonymized information on what your members are searching for so you can use this to highlight more relevant content and shape strategic decisions with your community's structure.

Search statistics help you track searches performed on your community
When a member searches, their identity is converted into a unique key that cannot be reversed to identify the member. This allows us to track a single member's search usage over many search sessions without being able to link it to a specific member account.
The AdminCP now features a dashboard to review the most popular search terms as well as a raw log of recent searches along with the results they returned.
We have a lot of ideas in mind for additional changes down the road with the tracking of popular search terms, but for now, we hope you like the new statistics page and find the information presented useful for your future site plans.

We have come a long way since the late 90s when someone had the genius idea of using a small yellow smiling face image instead of the more common colon-bracket representation of a smiling face.
In Invision Community, there are various places that photography can be used to create visual interest. From uploads in topics, to cover photos for blogs and members.
The humble upload field has served these areas well, but sourcing images to use can be a pain; especially when you have to walk the minefield that is copyright and attribution.
Fortunately, there are a few "CC0" online stock photo libraries that offer quality photography that requires no attribution and are not hampered by copyrights.
One such library is the ever-popular Pixabay, which was established in 2012 and features a very powerful API. Pixabay has over a million images ready to use from llamas to sausages and everything in-between.
Invision Community 4.5 now includes support for Pixabay which brings those images to your fingertips (or mouse pointer if you're on a desktop.)

This video shows the feature in use.
As you can see, not only can you upload into posts from the stock photo library, but you can also use it to add a cover image to your profile and blog entries.
Finding quality photography has never been so easy!
For those that love technical details, the stock photo picker is a programmatic option on the upload form field type making it very easy to add to your own code and apps.
How will you use this new feature? Let me know!

Invision Community has come a long way over the past five years.
We've added many new features and invigorated the front-end user experience to keep it current and in-line with modern interfaces.
One area that has remained largely the same is the Admin Control Panel.
When we released Invision Community 4.0 back in 2014, the Admin Control Panel was updated but has stayed relatively dormant since.
But that's all about to change with the upcoming release of Invision Community 4.5!

The Admin Control Panel in 4.5 has received a substantial update, resulting in a modern color scheme and a clean, minimalistic design.
We felt that a lighter, more open design allowed the content more space and to feel less crowded. 
The dark grays have been replaced with shades of blue and aqua which closely reflects Invision Community's new branding, while other colors have been lightened and saturated.
Along with the new color scheme, the overall layout of the ACP has intentionally been kept similar to the existing version, resulting in a design that feels surprisingly familiar yet refreshingly new at the same time.

We hope you've enjoyed this small sneak peek into Invision Community 4.5 and we look forward to introducing you to some more new features in the upcoming weeks!

It was a poster of Slash holding his Gibson Les Paul slung low on his waist playing live that got me into guitars.
The crunching power chords of Appetite For Destruction were a long way from the three chords I could manage on a beaten up acoustic with a hole in the side, but I kept on trying until I could play those riffs.
I still hold a special love for the Les Paul (as well as the Explorer made famous by Hetfield palm muting his way through multiple albums with Metallica).
So, I'm especially thrilled to see the official Gibson forums relaunched with Invision Community 4.
Check it out: https://forum.gibson.com

It's great timing as I've recently freed my guitars from the loft and have started to play again.

Anyone else here play guitar, and should we start our own band?

I really enjoy writing about the new features the development team have been slaving over for weeks (and sometimes months.)
It's a real joy to be able to share the finished product after we've seen it through inception, discussion, planning, assigning to a developer, coding, peer reviewing and final group testing.
Although sometimes, the features can be explained in a few screenshots, which makes for a pretty thin blog entry.
With that in mind, I've grouped together 6 of the best new micro-features for Invision Community 4.4.
Browser notifications
We introduced browser notifications in a previous version of Invision Community.
Once you've opted in to receive them, you'll get a fancy browser notification when new content is posted while you're off browsing other sites.
However, the browser prompt to ask for permission to push notifications isn't subtle, and it attacks you the second you log in for the first time.
In Invision Community 4.4, we've made it, so you're only asked to opt-in once you open the notification drop down.

No more being attacked by a permission dialog
Widget display settings
One of the most popular features we've added to the front end in recent times is the drag and drop widgets.
We see these used on almost every site we visit.
A popular request, though, was to be able to hide them from specific devices. By default, the sidebars appear under the main content when viewed on a smaller device such as a phone.
There may be times where you wish to show a block for those on tablets and desktops, but remove it for phones, so it doesn't take up precious retail space.
Happily, you can now do this on each block with 4.4.

Desktop only?
Club Navigation
Clubs are relatively new to Invision Community but they incredibly popular as they allow you to run micro-communities within your main community.
You're not limited to just forums either; you can add gallery albums and more to each club.
We've added the ability to re-arrange the club tabs allowing you to prioritise what you members see first.

Rearranging club tabs
Announcement URLS
Announcements have been a core feature for a long time now. We use them whenever we have a holiday so we can notify our customers about reduced support on those days.
We've made it so you can now link to an item, rather than have to provide new copy for each announcement.

We may have overdone it a bit
Time Frame selector
We noticed that in numerous areas around the Admin CP we had time input boxes. These would sometimes be used for seconds, minutes, hours and even days.
We've seen customers forced to enter things like 86400 seconds when they want the time frame to last a day. The lack of consistency wasn't great either.
In Invision Community 4.4, we've added a new Time Frame selector which is used as standard on all areas we ask for a time frame to be entered.
No more taking your socks off to work out how many seconds in a month.

Time is no longer relative
Group Name Styling
For about as long as I can remember (and as I get older, this is not an impressive amount of time), we've allowed group names to be stylized when shown in the online user list.
A very popular request is to extend that same group highlighting throughout the suite.
Finally, Invision Community 4.4 brings this to the suite.

If the group name is visible, that gets the styling, otherwise the name does
These features may be micro in nature, but we hope they make a significant improvement to your community.
Which are you most looking forward to? Drop a comment below and let us know.

Do you recall that scene in Harry Potter where young Harry is sitting in his Uncle’s living room when hundreds of letters from Hogwarts burst through the fireplace, filling the room?
Sometimes, when you log into the administrator’s control panel, it can feel a bit like that.
As the administration control panel has evolved, there has been more of a need to display notifications, alerts and warnings to the administrators.
There are several things which may require an administrator's attention which may show a notice on the AdminCP dashboard, a banner on the community, or send an email. For example:
When a new version of Invision Community is released. A new member registers and requires administrator validation. A configuration issue is detected, for example if dangerous PHP functions are enabled on the server. There are items Commerce which require manual action, such as transactions pending manual approval or items to be shipped. Up until now, each such area would manage how these notifications show and are sent independently. In 4.4 we have introduced a new section of the AdminCP which shows all things which require administrator attention in one place, easily accessible from any AdminCP page.

AdminCP Notification Menu
Clicking on any of these notifications will take you to the relevant area of the AdminCP, or there is also a full-screen Notification Center which allows you to quickly take common actions such as approving members.

AdminCP Notification Center
While the best approach is to take the appropriate action (which will automatically dismiss the notification) so you always have an empty Notification Center, most notification types can be hidden, either temporarily on a per-notification basis by clicking the cross in the top-right, or administrators can hide all notifications of a certain type from their individual settings. Administrators can also choose which type of notifications to receive an email notification about.

Notification Settings
Each notification has a severity indicated by the coloured bar on the side and certain notifications can also show banners either across the AdminCP, or also on the front-end (to administrators).
Notifications group automatically (so for example, if there are 5 members pending approval, you will see 1 notification rather than 5 separate ones) and where appropriate each administrator can choose if they want to receive a single email, or a separate email with each occurrence.
Now you won't miss an invitation to Hogwarts, or anything important again.
This is a blog about our upcoming Invision Community 4.4 release, due later this year.

If you've already got a Wordpress website, and have recently added an Invision Community, you might want to show recent posts or topics right on your Wordpress site.
You might think this involves complex programming and custom themes, but thanks to some Pages magic, it's a very simple task that you can do in under 5 minutes.
This very short video walks you through the process.
If you'd prefer a written step by step, then head over to our help guides.
As you can see, the whole process is very quick and very easy. Adding the latest topics on your site is a great way to drive discussion into your Invision Community.
Let us know if you have any questions!

This month, we turn sweet sixteen!

We made our own card this year.
I know, it's hard to believe with our youthful looks and energetic personalities, but it's true. Charles and I have known each other longer than I've known my own children and we still make each other laugh on a daily basis.
Over the past 16 years we've seen a lot of trends come and go.
When we started, AOL dial-up was the preferred method of choice (and probably the only method of choice). Compuserve were flying high and I think I'll stop this walk down memory lane before I turn into my own grandfather and start talking about how things were better in my day.
A lot has changed. We've seen the rise of social media and how it disrupted habits. We've seen MP3 players become iPods, and iPods become iPhones and iPhones become iPads (other digital devices are also available).
It's crazy to think that our company pre-dates Facebook, Twitter and Youtube.

Click on this image to see it unless you have excellent eyesight
We're still here because we are always innovating and adapting. The software we're working on right now is vastly different from the one we started out with. And that is how it should be. We listen to our customers and we implement the great ideas.
Of course, we'd not have lasted a year without our customers. We're genuinely thrilled to still be doing a job we love and serving customers who have trusted their community with us.
Thank you all for choosing us and we're looking forward to the next 16 years.

Viewing and editing a member is probably one of the most frequently used features of the AdminCP. With the design unchanged for many years, and the tabbed interface starting to grow unwieldy, it was due for some love. We have not only dramatically improved the design but added many new features.

New AdminCP Member Page
Let's look at some of the improvements:
Easy Toggle between Member and Customer View
If you have Commerce installed, you can now toggle between "Member View" (which shows the screen above) and "Customer View" (which shows the current customer page in Commerce with the user's purchases, invoices, etc.). This makes it much easier to view all of a member's information in one place.
If you don't have Commerce installed, the top tab bar will not show.
Basic Information
The pane in the top-left shows the member's basic information like name, email address and photos. You can now reposition a member's cover photo and crop the profile photo (functions previously not available in the AdminCP). To change the display name or email address, you just click and hold on the information and a textbox appears. The buttons below allow you to merge, delete, sign in as, and edit the preferences or password for the member.
  
Basic Member Information Pane
In addition, this pane lists any social networks the user is logged in with. It shows you the member's profile photo and profile name on that network (for example in this screenshot, it is showing my Facebook profile's photo and name) and for many networks you can click on this to be taken directly to their Facebook/Twitter/etc profile. You can also edit the syncing options for the method and unlink the accounts, features which weren't available previously.
If you have Commerce installed, there is also an indicator if the user has an active subscription.

A member with an active subscription
 
Alerts
If a member is validating, banned, flagged as a spammer, or locked, a large banner will display drawing your attention to this. For validating and banned, it will explain exactly what the status is (for example, if they haven't responded to the validation email yet versus they are awaiting admin approval, or if they have been banned manually versus are in a group without permission to access anything).

A member that has been locked



Other possible alerts
 
Locations & Devices
This pane shows you, on a map, all of the locations the user has been when using the community (based on their IP address) as well as the IP address they used to register and most recently.

IP Address Locations
While the devices tab shows the most recently used devices.

Recently Used Devices
 
Content Statistics
Right in the middle of the profile you can see some statistics about the member's activity. This includes:
A sparkline graph of their recent content. Their content count and reputation count (with tools to manually change or rebuild). A breakdown of the amount of content they have made across all applications. A visual indication of how much of their messenger and attachment storage they have used. If Gallery and Downloads are installed, the existing statistics overview provided by these apps are also available here.
Content Statistics
Warnings & Restrictions
This block shows recent warnings on the account, and also highlights if any restrictions (i.e. content moderation, restricted from posting, or application-level restrictions) are being applied, which previously was difficult to see at a glance.

Warnings & Restrictions Block for an account which has content moderation in effect
 
Account Activity
On the right is a pane which shows all of the latest account activity. While this was available in previous versions (called "Member History") we have made some significant improvements:
The number of things that get logged has been significantly expanded. We now log photo changes, group changes, when a new device is used to login, if an account is locked (by failed logins or failed two factor authentication attempts) or unlocked, password/email/display name changes, when a user links or unlinks a social network login method, initial registration and validation, merges, being flagged/unflagged as a spammer, receiving/acknowledging/revoking a warning, restrictions being applied, two factor authentication being enabled/disabled/changed, an OAuth token being issued if Invision Community is being used as an OAuth Server, enabling/disabling receiving bulk mails, and accepting the privacy policy / terms and conditions, as well as all of the Commerce-related information that is already logged. Much more information is now shown such as who made the change (i.e. an admin, the user themselves, or if it was changed by the REST API or syncing with a social network) and how the change was made (for example, for a password change - if the user used the "Forgot Password" tool or changed it in their Account Settings) and what the data was before and after. This includes being aware of if the change was made by an admin after using the "Sign in as User" tool. You can now filter what information you are seeing to quickly find what you are looking for.
Recent Account Activity
 
Extensibility
The new profile has been designed with extensibility in mind. Third party developers can easily add new blocks our even entire new tabs. Any apps/plugins which are currently adding a tab to the "Edit Member" form will retain backwards compatibility with their tab continuing to appear when clicking the "Edit Preferences" button in the basic account information pane.