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A11y

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  1. Agree
    A11y reacted to AlexWebsites in New Live Community Features!   
    I have to agree with this. Just too expensive with no discounts for multiple cloud licenses. As a self hosted user with 8 licenses, I have not added a new IPS license in a while because of this direction or lack of any major price changes, only increases. It’s much more beneficial for me to run my own server for all my licenses. They all share resources on my platform. Doing the math, if self hosted goes away, I’ll be forced to leave and switch platforms. No question about it.
  2. Haha
    A11y reacted to SeNioR- in New Live Community Features!   
    Ah sh*t, here we go again.

  3. Like
    A11y reacted to Emediate in New Live Community Features!   
    Like so many have said, I also support the model that Invision is headed with its hosted cloud offering, and most of us are commercial forum operators and appreciate the business necessity for revenue and hopefully profit. 
    Many of us have also established that the current Cloud offering is not suitable for us, or cost prohibitive with what we have invested already in servers. I couldn't switch from one to another because of other necessities with our server and architecture. So it would be more than doubling our expenses to even consider it, not to mention custom apps/plugins some of us need to do what we do - which we also couldn't do on cloud.
    What I would love to see is a compromise. Look at what some of us spend/have spent in the Marketplace though. We don't mind paid bolt ons and add ons. Many of us would be prepared to pay for these new features. In the marketplace via AdminCP, I wouldn't hesitate hitting a subscribe button on certain features and paying a monthly fee for some of them. This is revenue that is currently being lost for Invision by the self-hosted customers that are never going to migrate to Cloud.
    Similarly, when it comes to support, which I often need - I once sang Invision's praises about how efficient and comprehensive Support was on this platform. I even at times wondered how they did it, so cheaply. So I could see why they had to change these processes. But like my above suggestion, why not add either a paid ongoing Support plan, or an ad-hoc paid Priority support option. Either of those I would also subscribe to. My recent support issue took 12 days to get a response with - glad it was only a small bug affecting the user experience in our community. But, in Invision's defence, I'm only paying them $85 every 6 months so you get what you pay for. But that just highlights the problem in my opinion. Either put up the self-hosted fee based on support's estimated costs are (you've got the data) and you'll win on some and lose on others, or offer a dedicated support package and charge accordingly.
    I do hope there are some changes implemented in regards to the above because it's clear there is a growing discontent in the self-hosted community. After nearly 20 years as a customer, I myself am reluctant to invest any further and am sad to admit I have more recently started investigations into alternative long term alternatives - though my preference it to remain loyal but with a workable solution for both the provider and the consumer found.
  4. Agree
    A11y reacted to AlexWebsites in New Live Community Features!   
    Why don't you use a pre-fix with the title like: [Cloud Only] New Live Community Features!
    Save all us self-hosters some time in our day...
  5. Haha
    A11y reacted to Randy Calvert in Unite your community with the Events application   
    What's funny is that I had renamed "Calendar" to "Events" via language strings years ago.  I'm glad IPS has decided to come along for the ride.  🤣
  6. Agree
    A11y reacted to Chris Anderson in Unite your community with the Events application   
    If not, will you allow third-party developers to that additional functionality?
  7. Agree
    A11y got a reaction from AlexJ in No-code automation with Zapier   
    Even so why restrict us from it then? I'm sure we won't struggle to get through a compliance process. It's quite common when having to register for things like API keys from developer portals from the likes of Facebook, Twitter, WhatsApp...
    If its a case of self-hosted server performance, our server's have been fine tuned using over 15 years Linux admin experience. What makes Invision think our self hosted infrastructures can't handle thousands of Zapier requests?
    Surely there has to be a solution. I've been with Invision since 2006 using my own infrastructure, a lot of software we use is self hosted. I will never go SAAS any time soon. After waiting and waiting for self-hosted support of a new game changing feature like Zapier, I'm left shocked and disappointed. 😞
     
  8. Like
    A11y got a reaction from _Mark_ in No-code automation with Zapier   
    Even so why restrict us from it then? I'm sure we won't struggle to get through a compliance process. It's quite common when having to register for things like API keys from developer portals from the likes of Facebook, Twitter, WhatsApp...
    If its a case of self-hosted server performance, our server's have been fine tuned using over 15 years Linux admin experience. What makes Invision think our self hosted infrastructures can't handle thousands of Zapier requests?
    Surely there has to be a solution. I've been with Invision since 2006 using my own infrastructure, a lot of software we use is self hosted. I will never go SAAS any time soon. After waiting and waiting for self-hosted support of a new game changing feature like Zapier, I'm left shocked and disappointed. 😞
     
  9. Like
    A11y reacted to AlexWebsites in No-code automation with Zapier   
    I think that’s key here. Some tinker with a forum while others run them like a business. I invest in the software, apps, hardware, etc., as a business and not for fun. If I wasn’t making money, I would find a better use of my time. 
  10. Like
    A11y reacted to The Old Man in No-code automation with Zapier   
    I've been with you since the days of Ikonboard, so you I love you. However, I'm starting to grow concerned after reading that IPS have made a specific, conscious decision to start restricting features (albeit with the first) to cloud-hosted SAAS customers. It's perhaps akin the to the controversial Marketplace changes. As a multi-license customer, I'm saddened that there is a visible "It's our way, or the highway" style approach that seems to be increasing these days.
    This statement feels like it could be the start of a paradigm shift, and if so, one that I'm concerned is edging gradually towards a pretty slippery slope. I'm concerned that a moment of realisation will inevitably follow such a shift, where more of the latest, long awaited or most requested features could no longer be available to self-hosted clients.
    I realise with SAAS you have more or even total overall control of the environment which is good from a support perspective, and it's been stated that if you could have a do-over with today's tech, SAAS would be the way to go from the outset.
    SAAS certainly has its benefits, to both sides of the provider/customer fence, don't get me wrong, but I still find the cloud-hosted IPS on offer here (which as your main showcase, it should be super slick, speedier than The Flash using a bathroom and instantly responsive), to be more sluggish and generally slower than many self-hosted sites I come across; even though I'm using a 40Mbps fibre connection (thanks rip off, overselling BT, I'm still paying for that 80Mbps Infinity 2 connection, you know... yeah, that's right, you hear me!).
    And then there's this risk, it does happen...

    On the way to the point where more features are restricted, how many restricted features will it take before self-hosted clients begin to feel like they are getting the light version or feel less valued. The software is expensive (aside from a couple of the recurring add-ons which a fairly priced), self-hosted clients money is of course just as good as that of SAAS clients, and after all, wasn't it the self-hosted user base that helped get IPS to where it is today? So I would ask IPS to at least consider this approach and also, if you propose removing lesser used large features from products (like Commerce) that's fine but please don't forget to reduce the price accordingly.
    Thanks for listening.
  11. Like
    A11y got a reaction from Matt in Welcome to Invision Community 4.5   
    The web hosting and domain management features of Commerce are also deprecated as is BBCode.
    Could you provide more information on this as it's still a feature we use?
    Although we have thought of migrating to WHMCS in the past, the thought of the new Zapier integration would make it interesting. I'm not evening going to ask about release dates for Zapier in the on-premise version, as I am still embracing the 4.5 release 🙂
    14 years since I bought my first license, I was only 14 years old myself. Great to see what it is today, Invision Power Board would be so proud. 🤣
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