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Jordan Miller

No-code automation with Zapier

Cloud and Enterprise Community customers can create automated workflows between Invision Community and over 3,000 other apps including Google Documents, MailChimp, Facebook and Twitter with just a few clicks.

If you haven’t integrated your Invision Community with Zapier yet, you’re leaving organic growth on the table!

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It’s been a wild year, so we’d like to refresh your memory regarding the very powerful Invision and Zapier marriage (hey, remember when weddings were a thing?). 

Zapier is a service that allows you to connect over 3,000 web apps. 

Last year, Invision Community released the 4.5 update, and with it a beta service of Zapier integration.

Zapier is the first smart community enhancement available for Cloud and Enterprise Community customers exclusively.

It’s worth it’s weight in gold. Or, crypto? However we quantify value these days, Invision Community and Zapier together creates real value and has the potential to elevate your community (and bottom line). 

If you haven’t yet set up Zapier, you can follow our guide to creating your first ‘Zap’ with Invision Community.

As @Matt previously mentioned in our announcement post, the Invision and Zapier integration can communicate with some of the Internet’s most wide-reaching platforms, including Google Docs, Twitter, Facebook, Slack, Trello, Facebook Ads, ActiveCampaign, Zendesk, Asana, Salesforce, Hubspot, Discord, Stripe and more.

There are three key items we want to highlight:

  • Triggers
  • Actions
  • Self-integration

Triggers: Invision → Zapier

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A “trigger” takes place when there’s a specified signal in your community. For instance, a member registering or a topic being posted. 

A trigger can be sent to Zapier to then run actions in other apps.

Here are a few examples:

  • When a member registers, add their email to a Mailchimp list.
  • When a moderator posts a topic in a news forum, share it on Facebook, Twitter and other social platforms.
  • When a member posts something that requires moderator approval, send a message to a Slack channel for your moderators.

Actions: Zapier → Invision

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An “action” is similar to a “trigger” in that there’s movement, but it happens by setting up an action in Zapier first which then tells your community to perform X action. 

Whereas a “trigger” happens by setting up an action in your Invision community first, which then tells Zapier to perform X action.

Here are some examples to wrap your mind around:

  • When you add an event in a Google Calendar, create a Calendar Event on your community.
  • When you receive an email to a feedback email address, create a topic on your community in a forum for moderators.
  • When you create a task in Trello, add a record to a Pages Database on your community.
  • When a new member registers, add them to your mailing list via MailChimp, ActiveCampaign, etc.

Self-integrated: Invision → Invision

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We also included a self-integrated option that allows community owners to connect an Invision Community trigger to an Invision Community action. For example: when a member registers, create a topic in a welcome forum.


In a nutshell:

Triggers = Invision talks to → Zapier, then Zapier takes action.

Actions = Zapier talks to → Invision, then Invision takes action.

Self-integrated = Your Invision community talks to → your Invision community, then your Invision community takes action.

If you have any questions, please feel free to comment below! I’m here to help you transform your Invision community into an engaging and efficient world with automated systems powered by Zapier. 

Already on Zapier? What’s been your experience? Sound off and let us know what features you’ve utilized thus far and which triggers or actions you’d like to see for the future.

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I imagine this "Cloud and Enterprise Community customers exclusively." is down to requirements on Zapier's side, I have worked with Zapier in the past and know you have to pass their compliance, self-hosted versions of IC would each have to go through that process, so IC have taken the easy route and made it just made this for the single "Cloud" version.

But yes I agree, it's not a great direction and I'd hate to see this same pattern on future releases, self-hosting is critical for us as we have many custom applications and privacy requirements to deal with where the cloud version is not appropriate.

I built our own "webhook" application using the standard IC "hooks" available, so if you have the skills/developers, you can roll your own app integration like this if you need to.... also Zapier gets expensive pretty quick, I use http://n8n.io/ - so building generic "webhooks" rather than "Zapier" would have been the better feature to develop IMHO.

 

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I had to stay away from this blog for a few days as my original message was not nice at all and did not properly convey my frustration; It was just an angry, yelling rant.  This is still a rant, but a bit more coherent I suppose.

After the botched mobile app that still to this day doesn't work outside of forums, Zapier integration was the last thing keeping us with an active license.  From the first time you guys announced the possibility up until last week, we were all led to believe that it would be something we would all have access to, and you waited until now to tell us otherwise when I'm sure you knew it was headed down this path a long time ago.  Nice little observation of you conveniently using your new community advocate to take the brunt of the backlash. (Clever, whether it was intended or not. Let's be real and not pretend like we didn't know this would be a massive controversy.)

Invision could be so much better, but it is so behind in even simple automation and gamification at its core that it is almost quite literally painful every time I discuss it with other community managers, warning them to stay away.  The shiny extra apps do not make up for the extra workload of keeping your members engaged that other sites handle for you.  Why such a seasoned and developed paid software is being outshined by newborn open-sources in this particular department will continue to baffle me.  I can't even do super basic automation such as happy birthday emails, moving members based on banned status, or rewarding general activity without having to pay for something else that isn't officially supported!

Moving my members over to Invision a few years ago was hell, and I don't want to subject them to that again so soon, but as of making this post, I have zero reason to ever renew again.  We were in the process of getting custom work done that required a budget in the thousands, but we'll need to rethink that investment majorly now.

Edited by ahc
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On 2/19/2021 at 11:22 PM, The Old Man said:

However, I'm starting to grow concerned after reading that IPS have made a specific, conscious decision to start restricting features (albeit with the first) to cloud-hosted SAAS customers.

This not a good sign... Especially when forums overall are in a state they are in now (in the rear view mirror of SM). I imagine people taking it more lightly 10 years ago but not today.

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13 hours ago, ahc said:

I had to stay away from this blog for a few days as my original message was not nice at all and did not properly convey my frustration; It was just an angry, yelling rant.  This is still a rant, but a bit more coherent I suppose.

After the botched mobile app that still to this day doesn't work outside of forums, Zapier integration was the last thing keeping us with an active license.  From the first time you guys announced the possibility up until last week, we were all led to believe that it would be something we would all have access to, and you waited until now to tell us otherwise when I'm sure you knew it was headed down this path a long time ago.  Nice little observation of you conveniently using your new community advocate to take the brunt of the backlash. (Clever, whether it was intended or not. Let's be real and not pretend like we didn't know this would be a massive controversy.)

Invision could be so much better, but it is so behind in even simple automation and gamification at its core that it is almost quite literally painful every time I discuss it with other community managers, warning them to stay away.  The shiny extra apps do not make up for the extra workload of keeping your members engaged that other sites handle for you.  Why such a seasoned and developed paid software is being outshined by newborn open-sources in this particular department will continue to baffle me.  I can't even do super basic automation such as happy birthday emails, moving members based on banned status, or rewarding general activity without having to pay for something else that isn't officially supported!

Moving my members over to Invision a few years ago was hell, and I don't want to subject them to that again so soon, but as of making this post, I have zero reason to ever renew again.  We were in the process of getting custom work done that required a budget in the thousands, but we'll need to rethink that investment majorly now.

Hey there. I'm sorry you're feeling frustrated. If it's any consolation, my forum is also self-hosted - which means I won't gain access to Zapier as well. I know this is a point of contention right now so I feel your pain.

I'd like to share that I offered to write this blog post. My Invision Community team isn't using me as a scapegoat or hiding behind me to share this news. 🙏  Trust me when I say we've talked a lot (I mean a LOT) about the pros and cons of Zapier. We want to give you guys the absolute best service. That's where the dissonance presents itself - I know many self-hosted clients feel this decision is not the best for the overall community. 

I'm not trying to distract from the topic at-hand. However, we have some really incredible implementations coming to Invision Community this year. One of the biggest is of course our gamification / points / achievements system. It's coming because we believe it's going to elevate our product, thus elevating everyones' communities. Right now, Zapier isn't one of those applications that can seamlessly be integrated and make all parties satisfied. I know, it sucks. I feel the sting, too. We all do, and there was no easy way to go about this. 

We also want to be more visible and transparent with you, which is why I commend @Matt for being honest and kindly agreeing that this is, in-part, a business decision (and it was difficult for us to make it, believe me). Being visible also means we open ourselves up to making mistakes. And because those mistakes are on the Internet (which is forever), we are held accountable, hence the justified outrage in our community. 

That does not mean we want to retreat.

It means we are practicing being vulnerable, and this is one of the hard parts of expressing that emotion as a company. Bottom line is: we care about all our clients: both cloud/enterprise and self-hosted. 

Please allow yourself some space to pause and hopefully rethink your decision to potentially leave Invision Community. We value you. We value everyone (I know that sounds cheesy, but it's true). Please allow us the opportunity to continue making improvements and we'll figure out a way to make things better. 🙏 

Love y'all. 

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7 hours ago, Jordan Invision said:

We also want to be more visible and transparent with you, which is why I commend @Matt for being honest and kindly agreeing that this is, in-part, a business decision (and it was difficult for us to make it, believe me). Being visible also means we open ourselves up to making mistakes. And because those mistakes are on the Internet (which is forever), we are held accountable, hence the justified outrage in our community. 

@Jordan Invision, first off, thanks for responding and taking into account what you call the "justifiable outrage" here.  For the record, I myself don't feel "outrage" so much as a bit of anxiety that this is the beginning of a larger trend, under the rubric of "business decisions," to exclude self-hosted clients - not so much from core apps, but from key improvements and developments that keep the suite attuned to the evolving needs of communities.  Tell me I'm wrong, because this isn't something I particularly want to be right about!

So I'm somewhat disappointed: I understand the necessity of "business decisions," but as a long-term customer I can say that I've been waiting for something like this for quite some time since Kevin Carwile's unannounced and profoundly disappointing abandonment of his apps.  Not to say I know what's best for Invision of course, and I get the appeal of outsourcing, but speaking as a customer I can't help but think that this particular aspect of gamification really is not something which should be outsourced, or should only be outsourced in the short term.

In the longer term, I suspect it may be a far more powerful selling point to be able to have (and advertise) it as a native feature, which would ensure its development in step with the Invision suite so that key parts of the CMS aren't beholden to a third-party company for whom Invision is just one of many clients.  I don't know the CMS market, but I ask the question out loud: could this put Invision in a unique position, having inbuilt gamification and triggers/actions?  I realise it isn't something you can just add to Invision overnight and that it would take extensive development, testing, troubleshooting etc., but I (and I think others here) believe that it would be well worth it in the long term.

Anyway, just my two cents.  I'm still here until they kick me out of the place!

EDIT: upon thinking this over, I want to ask if I'm talking about two different things?  Is Zapier Invision's answer to a point-system style "gamification," or is this separate from Zapier?

Edited by liquidfractal
clarification of terms
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5 hours ago, Jordan Invision said:

Please allow yourself some space to pause and hopefully rethink your decision to potentially leave Invision Community. We value you. We value everyone (I know that sounds cheesy, but it's true). Please allow us the opportunity to continue making improvements and we'll figure out a way to make things better. 🙏 

I'm just going to be upfront with you.

I will remain slightly bitter until the automation and gamification options we could build with Kevin's app become a fully integrated core feature. I cannot overstate just how crippling losing the 30+ custom rules I spent hours building myself was to our site. I'm a broken record about this, but you can go into my post history and find examples of how I used this app to really get Invision going to its full potential based on the needs of my community, which was a lot.

I'm not talking about just "fun stuff" either, I'm talking about automation that increased the staff workflow tenfold, boosted engagement with custom emails and front-end notifications for too many things to list, added extra functionalities to downloads, commerce, and groups (clubs) that were missing that should come standard (in my personal opinion), etc.  And the biggest kick in the throat is that we also were able to improve on the apps that Invision barely updates, like the gallery for example. That's one of the most used apps in my community, second to pages which features a lot of gallery based content.  I know they just do basic maintenance on the other apps because forums is their bread and butter, but god damn they treat the gallery like their red-headed step child. Since moving here in 2017 I have suggested so many improvements that have fallen on deaf ears it seems.

We've had to backtrack so much that when I heard of the Zapier integrations, it almost brought a tear to my exhausted, frustrated eyes.  Finally a light at the end of the tunnel for my community... but now it's locked behind their cloud service. 

Invision charges $590/m for 100GB storage in their cloud service (that's the option I would have to select if I were to switch)... that is more than my yearly server and storage costs combined, and that's PER MONTH.  I pay $7/m for 1TB storage, and if I go over that, it's only an additional $6 per TB.  I don't want to leave Invision.  I'd rather just stick with the software even if it's not perfect to save my community the hassle of having to move again, but that is just very unrealistic.

Edited by ahc
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3 hours ago, ahc said:

Invision charges $590/m for 100GB storage in their cloud service

I get 500GB SSD machines for 50$ price range. So charging 590$/month is just outright crazy. Even if you hire sys admin to help with some set up, you still wouldn't touch that price. No offense to IPS hosting but prices are just unacceptable. 

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  • Management
3 hours ago, AlexJ said:

I get 500GB SSD machines for 50$ price range. So charging 590$/month is just outright crazy. Even if you hire sys admin to help with some set up, you still wouldn't touch that price. No offense to IPS hosting but prices are just unacceptable. 

We are increasing storage very soon.

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  • Management

@ahc I appreciate your honesty and passion here. As @Jordan Invisionsaid, we are currently building out an achievements system that finally brings gamification to Invision Community. It won't be a direct replacement for the Rules app, but it'll go some way to bring back some functionality for you.

And it won't be locked to Invision ☁️ Communities.

(Jordan is training me on how to use emoji, sorry everyone)

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Request for "Member Profile Edit" trigger

I've just tested a Zap for Copper CRM so that a CRM record is created when a new members signs up on Invision.

It's of limited use because the trigger in Invision (New Member) only captures email and username fields using the recommended easy registration option. The option to use a full registration form which would capture more fields is not practical when you have many custom fields, most of which are optional. What's missing is a trigger that captures edited fields from existing members.

This seems to apply to Hubspot and I guess other CRM systems which are commonly used.

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13 hours ago, Jordan Invision said:

Hey there. I'm sorry you're feeling frustrated. If it's any consolation, my forum is also self-hosted - which means I won't gain access to Zapier as well. I know this is a point of contention right now so I feel your pain.

I'd like to share that I offered to write this blog post. My Invision Community team isn't using me as a scapegoat or hiding behind me to share this news. 🙏  Trust me when I say we've talked a lot (I mean a LOT) about the pros and cons of Zapier. We want to give you guys the absolute best service. That's where the dissonance presents itself - I know many self-hosted clients feel this decision is not the best for the overall community. 

I'm not trying to distract from the topic at-hand. However, we have some really incredible implementations coming to Invision Community this year. One of the biggest is of course our gamification / points / achievements system. It's coming because we believe it's going to elevate our product, thus elevating everyones' communities. Right now, Zapier isn't one of those applications that can seamlessly be integrated and make all parties satisfied. I know, it sucks. I feel the sting, too. We all do, and there was no easy way to go about this. 

We also want to be more visible and transparent with you, which is why I commend @Matt for being honest and kindly agreeing that this is, in-part, a business decision (and it was difficult for us to make it, believe me). Being visible also means we open ourselves up to making mistakes. And because those mistakes are on the Internet (which is forever), we are held accountable, hence the justified outrage in our community. 

That does not mean we want to retreat.

It means we are practicing being vulnerable, and this is one of the hard parts of expressing that emotion as a company. Bottom line is: we care about all our clients: both cloud/enterprise and self-hosted. 

Please allow yourself some space to pause and hopefully rethink your decision to potentially leave Invision Community. We value you. We value everyone (I know that sounds cheesy, but it's true). Please allow us the opportunity to continue making improvements and we'll figure out a way to make things better. 🙏 

Love y'all. 

I'm not, in any way, trying to be overly critical or harsh, but that post is pretty much 100% verbal fluff and no actual actionable content. We're all adults here, and we're all (I guess) community managers ourselves and know fluff when we see it. Maybe it's my Israeli no-bullcrap-"chutzpah" talking, but I'd would LOVE it if you could point out some of the actual technical reasons that led to making this decision, and how Invision is looking to proceed from here - is this feature never going to be available for self-hosted clients? Are you wanting to implement some sort of alternative? What's the probability of there being more of those cases in the future? Are you at all interested in doing the work needed to get hard-to-implement features available for self-hosted clients or will you put those efforts into more seamlessly integrating them for cloud clients?

 

I know what I'm saying might come off as harsh or rude, but you have to understand that none of us (I hope) bought the IPS suite as a single time purchase and "the next time" we buy a community software "we'll try something else". This isn't a bottle of shampoo, we're all making long-term plans based on your software, some of us have businesses involving actual money and peoples' jobs and livelihoods relying on it. So "being vulnerable" is nice and all, but it can't be taken to the bank, and is - honestly - kind of insulting. This whole interaction needs to be WAY more pragmatic and way less like we're a community of 10 year olds getting together to have a great time.

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1 hour ago, Pavel Chernitsky said:

we're all making long-term plans based on your software, some of us have businesses involving actual money and peoples' jobs and livelihoods relying on it.

I think that’s key here. Some tinker with a forum while others run them like a business. I invest in the software, apps, hardware, etc., as a business and not for fun. If I wasn’t making money, I would find a better use of my time. 

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5 hours ago, Pavel Chernitsky said:

I'm not, in any way, trying to be overly critical or harsh, but that post is pretty much 100% verbal fluff and no actual actionable content. We're all adults here, and we're all (I guess) community managers ourselves and know fluff when we see it. Maybe it's my Israeli no-bullcrap-"chutzpah" talking, but I'd would LOVE it if you could point out some of the actual technical reasons that led to making this decision, and how Invision is looking to proceed from here - is this feature never going to be available for self-hosted clients? Are you wanting to implement some sort of alternative? What's the probability of there being more of those cases in the future? Are you at all interested in doing the work needed to get hard-to-implement features available for self-hosted clients or will you put those efforts into more seamlessly integrating them for cloud clients?

I know what I'm saying might come off as harsh or rude, but you have to understand that none of us (I hope) bought the IPS suite as a single time purchase and "the next time" we buy a community software "we'll try something else". This isn't a bottle of shampoo, we're all making long-term plans based on your software, some of us have businesses involving actual money and peoples' jobs and livelihoods relying on it. So "being vulnerable" is nice and all, but it can't be taken to the bank, and is - honestly - kind of insulting. This whole interaction needs to be WAY more pragmatic and way less like we're a community of 10 year olds getting together to have a great time.

I hear you. I'm sorry if the way I came off was fluffy. Please let me digest this and circle back. 

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21 minutes ago, Jordan Invision said:

I hear you. I'm sorry if the way I came off was fluffy. Please let me digest this and circle back. 

Thank you. I'm really not saying all this to whine and moan, but to stress the fact that some (I guess a sizeable chunk) of Invision's renewing clients aren't choosing to be self hosted because they're cheap or in order to "cheat you" out of money, because you guys damn well deserve this money - you made one hell of a software. We're doing it because it's the only viable option for our communities and businesses, and I think you'd agree with me on the fact we shouldn't be "punished" for that. 

I think that if there are technical difficulties or added costs or whatever in making this integration (or any other future feature) happen for self-hosted communities, you guys (if we're already on the subject of being open, upfront and vulnerable) should just be clear and say "hey, we want do to X, but for Y type community we have A, B, C difficulties. If you want this feature you're going to have to do 1, 2, 3". Just like was the case with Elasticsearch. It says right there - you're gonna need a dedicated server to run that. Just let us choose. Choosing for us, especially when we don't really have the choice to switch to a cloud program, just feels kinda jerky 😄 

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Hi team, Now Zapier app in IPS is centered in forum activity like new post, reply post, etc. But the most important functions are not available yet. The ecommerce triggers not exists. Buy a product, buy subscription, cancel subscription, abandoned cart, etc... Will be availables in future updates? When?

Thanks a lot.

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2 hours ago, Pavel Chernitsky said:

Thank you. I'm really not saying all this to whine and moan, but to stress the fact that some (I guess a sizeable chunk) of Invision's renewing clients aren't choosing to be self hosted because they're cheap or in order to "cheat you" out of money, because you guys damn well deserve this money - you made one hell of a software. We're doing it because it's the only viable option for our communities and businesses, and I think you'd agree with me on the fact we shouldn't be "punished" for that. 

I think that if there are technical difficulties or added costs or whatever in making this integration (or any other future feature) happen for self-hosted communities, you guys (if we're already on the subject of being open, upfront and vulnerable) should just be clear and say "hey, we want do to X, but for Y type community we have A, B, C difficulties. If you want this feature you're going to have to do 1, 2, 3". Just like was the case with Elasticsearch. It says right there - you're gonna need a dedicated server to run that. Just let us choose. Choosing for us, especially when we don't really have the choice to switch to a cloud program, just feels kinda jerky 😄 

No I totally understand. I am also self-hosted on my own community so I feel your guys' pain. But I do also understand and respect my team's decision. It's actually been a bit of a painful process for us to relay this. Because we care and want you guys to love Invision and not lose any spark. 

I think there's an opportunity cost that's being felt right now.

We have never had Zapier, but the thought of having Zapier and what it can do, and knowing it won't be possible with the current setup, it definitely stings.  I think us trying to highlight gamification, performance improvements, 4.6, things like that, it's not a welcome distraction from the topic at-hand: self-hosted clients want Zapier, and Invision Community wants to retain that functionality for Cloud clients. I'm not a big fan of 'all or nothing' mentality, however in this instance it does appear that it fits; Zapier can be offered all or not at all. We don't want to repel self-hosted clients away from Invision. We want to attract clients to the Cloud plan, and this is the fall-out from that very difficult business decision. I'm here for you guys and think us talking things out will ultimately shed light on what's important. 

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21 hours ago, Matt said:

@ahc I appreciate your honesty and passion here. As @Jordan Invisionsaid, we are currently building out an achievements system that finally brings gamification to Invision Community. It won't be a direct replacement for the Rules app, but it'll go some way to bring back some functionality for you.

And it won't be locked to Invision ☁️ Communities.

Quick, add automatic group management for banned members to the list, too!  I think this is a thing you guys could quickly add (in comparison to an achievements system) to improve QOL. 

I just want members who are banned, whether it be via a warning or by hitting certain point thresholds, to be moved automatically to a specified primary user group of our choosing, and moved back to their original group at the time of the ban if the ban is temporary/reversed for whatever reason.  We don't want these members to be searchable and to do that requires a group change.  I know you guys can do it because commerce and subscriptions have that functionality.

Pretty pleeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeease.

I Need It Reaction GIF

Edited by ahc
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6 hours ago, ahc said:

Quick, add automatic group management for banned members to the list, too!  I think this is a thing you guys could quickly add (in comparison to an achievements system) to improve QOL. 

I just want members who are banned, whether it be via a warning or by hitting certain point thresholds, to be moved automatically to a specified primary user group of our choosing, and moved back to their original group at the time of the ban if the ban is temporary/reversed for whatever reason.  We don't want these members to be searchable and to do that requires a group change.  I know you guys can do it because commerce and subscriptions have that functionality.

Pretty pleeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeease.

I Need It Reaction GIF

I thinks @Adriano Faria's plugin can get this done for you really easily, we're using it and it works like a charm.

 

 

 

Hey @Jordan Invision I think we're kind of missing the mark here... So I'll address snippets of what you said. Hopefully that'll make my point easier.

16 hours ago, Jordan Invision said:

respect my team's decision.

No one isn't respecting it. Just to understand the reasoning behind it.

16 hours ago, Jordan Invision said:

Invision Community wants to retain that functionality for Cloud clients.

So, it's business decision? 

16 hours ago, Jordan Invision said:

Zapier can be offered all or not at all

Because of technical reasons?

16 hours ago, Jordan Invision said:

We don't want to repel self-hosted clients away from Invision. We want to attract clients to the Cloud plan

That's kind of like saying gray isn't light black, it's dark white. that's the same thing.

 

16 hours ago, Jordan Invision said:

very difficult business decision

Ok, so it is a business decision?

 

16 hours ago, Jordan Invision said:

knowing it won't be possible with the current setup

What are the reasons for you saying that? are they technical.

 

16 hours ago, Jordan Invision said:

I think us trying to highlight gamification, performance improvements, 4.6, things like that, it's not a welcome distraction

You're right, it doesn't.

 

16 hours ago, Jordan Invision said:

self-hosted clients want Zapier

No, they don't. I don't even know what "a Zapier" is. "They" just want to not be left out in the cold, and if they are going to be, they want to be talked to like adult business owners, and just hear the actual reasons for that decision and not just beating around the bush.

I'm sure everybody here would have taken it better if you were to say "we know it's annoying, but it's such a pain to implement and maintain, and it's so full of bugs and needs so much attention, that doing that for a 100-200$ a year plan just isn't worth it to us."

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@Pavel Chernitsky  Thanks for the recommendation. I am aware some of the functionality I lost can be replaced by other marketplace items, but my main point is that these things should already exist in core to be competitive at the bare minimum to a lot of cheaper/open source softwares.

I already have so many apps/plug-ins, custom and not, that I’m constantly having to fight to play nice with each other. I’ve had to abandon a lot of customizations to make sure those that take priority don’t have conflictions. It’s a lot of wasted effort and wasted money at this point, with no disrespect to the marketplace developers. Most of the time it’s not their fault things don’t play nice. 

Edited by ahc
Mobile app doesn’t play nice with iOS keyboard shortcuts. :(
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