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4.5: Notification Improvements

Notifications are a crucial feature in enticing members back to your community to read updates and post their replies.

It makes sense that there should be as little friction as possible when setting up notifications. We want to encourage members to enable notifications relevant to them.

The current notifications form in Invision Community is functional but overwhelming and confusing for new members.

Thankfully, we have simplified it to make it clear what notifications are available and which you have enabled currently.

This new settings page also includes support for our new mobile app and links to remove all email notifications.

Notification Emails
Notification emails are essential to re-engage a member. However, we found that when the email contained all of the post content return visits were not as frequent because the email provided all the information the member needed.

In Invision Community 4.5, we've added an option to truncate the content of the email to encourage curious return visits and to reduce the chance that a confused member will attempt to post a reply via the email!

comment.jpg.b1027a341611ffb873bccf63031bf811.jpg

What does the rest say?!

Download's Notifications

To receive notifications of new file updates it was previously necessary to follow files. This meant that you would also be notified of reviews and comments even if they were of no interest to you. From 4.5 we have added a separate button (send me version updates) so you have more control over the notifications you receive. 

newversion.png.e83fa2908b5dc177e71d545ae42ca5df.png

Send me version updates

We've plenty of new features yet to announce for Invision Community 4.5, but improvements to common features make our lives a little easier and are just as welcome!

Are you looking forward to finally making sense of notification choices? Let us know below!

Edited by Matt

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1 hour ago, Adriano Faria said:

[quote]

Download's Notifications

To receive notifications of new file updates it was previously necessary to follow files. This meant that you would also be notified of reviews and comments even if they were of no interest to you. From 4.5 we have added a separate button (send me version updates) so you have more control over the notifications you receive. [/quote]

I don’t see this in any file of Downloads. Is this active here?

Yes, but there does appear to be an issue with showing it if you're using a mobile phone. I have opened a bug report for that.

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Notification emails are essential to re-engage a member. However, we found that when the email contained all of the post content return visits were not as frequent because the email provided all the information the member needed.

I just got my first truncated email from here.  I agree with what the intent was, to lure me to the site, but it actually made me frustrated.

I won't use that feature.

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Truncated emails are a great idea to bring people back onto the site.

There is or there was a plug-in which does exactly this. The only problem is that it wasn't very configurable.

With a busy forum and a busy site team – in which the site team relies on notifications – we had difficulty with the "all or nothing" approach of the plug-in so that the site team also were not able to see the message and to understand if they needed to visit the forum or visit the topic.
In the end, it was becoming so difficult for the site team that we decide to switch it off completely.

So the suggestion is that the truncated notification feature should be configurable so that it could be made to apply only to certain groups.
In that way you can have a truncated notification for ordinary members to bring them back – but a full-view notification for site team members so they get a complete understanding of what the notifications about without going back onto the forum. This means that they can much more easily work, train or a bus where they can read the whole notification, make a quick judgement and decide whether or not they have to go onto the forum and give a reply.

A configurable truncated notification function would be brilliant.

 

In fact I just noticed that I said broadly the same thing earlier on in this topic

 

 

 

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OK, just got a few more, they are really making me angry at this point. 

Let's say I visit a site regularly and I post a question, someone answers it and I only get half of the response in the email.

Now I'm frustrated and don't even want to visit the site.

I am very happy this is an option and not required.

Replying by email would have been a great addition.

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4 hours ago, Square Wheels said:

OK, just got a few more, they are really making me angry at this point. 

Let's say I visit a site regularly and I post a question, someone answers it and I only get half of the response in the email.

Now I'm frustrated and don't even want to visit the site.

I am very happy this is an option and not required.

Replying by email would have been a great addition.

then you dont really need the answer, lol

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