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Charles
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IP.Chat beta testing now open

The beta testing for the new IP.Chat service is now open to all active IP.Board and IPS Community Hosting customers. For full information please read the topic in the IP.Chat forum.

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1) You should not submit tickets for chat. It is a beta product and is unsupported at this time.

2) I suspect you are missing the column in the members table that flags if a member is banned in chat. If you ran the installer, as you should have, try using the database checker under the Support tab in the ACP.

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You need to be in the customer group Jesper - if you have an active license, make sure the email address you use for your forum account and client area account match up, then log out here and log back in. If that doesn't help, submit a ticket to the Accounts department and they can get you set up.

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Leaving the enable and disable hours gets me this [#CJOIN-0] There was an error connecting with the chat room. Please notify an administrator.
If I input hours (or try) it says the chat is offline. D:

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Chat Services
This application cannot be installed. Is it in the correct directory? You cannot install third party applications into the IPS directory or vice-versa.

I kept the file structure intact and followed the install guide lines to the tee! No joy here

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Same as above.

EDIT!: So I've been reading the IP Chat Help thread in the community feedback section, and texterted suggested clicking on the Chat menu button multiple times if you receive the [#CJOIN-0] error. Took me three tries but now the Chat seems to be working. =D

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