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Invision Community Blog

Managing successful online communities

Product Updates
 

We're still here

Everyone has actually been quite busy lately even with the lack of Blog and News announcements. We thought it time to post something here so you knew we had not all decided to take a month off or something. After any large release there is a lot of "clean up" work to do like starting on small updates to fix issues or going back to some neglected projects and finishing them up. Our staff has been …
Charles

Charles

12
Product Updates
 

Support Responses

Just a quick note on support response times for those not on a guaranteed SLA: We recognize and apologize for the recent slower than normal response times to support tickets. The release of IP.Board 2.2.0 is causing a huge increase in volume. The influx of new tickets is starting to calm down and things should be returning to normal soon. To speed resolution for your support tickets please be s…
Charles

Charles

14
Product Updates
 

IPS Beyond

Now that IP.Board 2.2.0 is out and being well-received we are going to turn our focus to IPS Beyond. If you are not familiar with IPS Beyond already it is our official customer resource site. At IPS Beyond customers can enjoy an informal atmosphere in which they can receive customer-to-customer technical support, chat about the products, share tips and tricks, and more. There are also modificatio…
Charles

Charles

9
Product Updates
 

How very exciting

After literally years of paperwork and waiting on the government's United States Patent and Trademark Office to do its thing we have, at long last, a registered trademark. While our logo and name were always a trademark in the � sense they are now a registered trademark in the full on always fun
Charles

Charles

8
Product Updates
 

Alex's CSS guide now available

Just a quick note to let you know that Alex Duggan's excellent CSS guide has been updated for IP.Board 2.2, and is now available on the site :) You can download it as a PDF, or use a web-based version. Both are available at: http://community.ipslink.com/board/documentation.html Thanks to Alex for his hard work on putting this together again, we know the community appreciates it! Rikki
Rikki

Rikki

8
Product Updates
 

IP.Dynamic Development Update

Laurel resting is an activity that is banned at IPS and for good reason. While Brandon was busy working on the bug reports for IPB 2.2.0 back in the release candidate stages I managed to tick off another bunch of items from the IP.Dynamic to-do list. Here's a round-up of the latest features to be added. Staff Calendar We use an online calendar here at IPS to organize ourselves and to schedule m…
Matt

Matt

4
Product Updates
 

The fun doesn't end with 2.2

If you're like many readers, you likely think that now that the 2.2 and site launch is complete, we're going to simply sit in our cushy executive chairs, ending our hunger for world domination. Oh how wrong you are for we at IPS are never satisfied! To the contrary, we've been working on several new things behind the scenes. Some you may not immediately notice, such as the addition of new employe…
Lindy

Lindy

8
Product Updates
 

Tickets, tickets, and more tickets.

So Charles doesn't feel so lonely here, I've decided to post an entry... These past two days have been quite the change from what it has been recently. The number of tickets per day has honestly increased tenfold. But that is expected with a new release, right? Almost every ticket is getting a response within the first 24 hours of being opened, which is an amazing feat itself. We have knocked dow…
Keith J. Kacin

Keith J. Kacin

0
Product Updates
 

IP.Board 2.2.1

Already? Didn't we just release IP.Board 2.2.0? Yes and yes. Ah, the nature of product development. We knew we would have to do an IP.Board 2.2.1 release right after releasing 2.2.0 so it is no surprise. Although we tested IP.Board thoroughly before release there is never a way to know what will happen once a product is released out into the world. On the whole it's been very stable and we are q…
Charles

Charles

3