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Community Management

The Importance of Moderation, err... Community Guidance (New Video!)

Moderation feels a bit like an outdated term created pre-social media, but it stuck. We’d like to re-frame your thinking in terms of guiding your community versus moderating it.   Guidance is an essential component to any thriving community because it creates structure and boundaries for the community. Oftentimes, people think community guidance is about restriction, but i…

Jordan Miller

Jordan Miller

Invision Community

Wanted: PHP developer to join our growing team

Invision Community has an exciting opportunity for an experienced PHP developer to join our team. Invision Power Services, Inc. is behind the leading community software platform, Invision Community. Our tailored solutions serve clients of all sizes, from smaller communities to the world’s biggest brands. We have been on the forefront of independent and white label engagement communities …

Matt

Matt

Community Management

Help me, Invision Community. You're my only hope: from administrator to community leader

Harness the force as a community leader. A long time ago in the Interwebs far, far away... I proudly signed off all my posts and emails with the title: Owner, Administrator. Anyone in a 10-mile digital radius from me was made well aware: I AM AN OWNER AND ADMINISTRATOR. I AM IMPORTANT I PROMISE. I OWN AND ADMINISTRATE!!!  Granted I held off on the all-caps, but still.…

Jordan Miller

Jordan Miller

Invision Community

Web push notifications, native sharing & offline support

As we approach the release of Invision Community 4.6, I wanted to take you through some improvements for using Invision Community on a mobile device. Web push notifications For some time, we've used the local browser notification API to show users notifications. There's a big drawback though: users had to have the site open in a tab for these to work. This is particularly problematic for…

Rikki

Rikki

Invision Community

Updates to our community

You’ve probably already noticed that something looks a little different in our community today. As part of our ongoing community improvements, we’ve performed some housekeeping to streamline the forum structure, make more distinction between areas and open up a few areas to guests and friends. The big visual change is that we now have four separate areas: support, community, marketplace …

Matt

Matt

Invision Community

No-code automation with Zapier

Invision Community customers can create automated workflows between Invision Community and over 3,000 other apps including Google Documents, MailChimp, Facebook and Twitter with just a few clicks. If you haven’t integrated your Invision Community with Zapier yet, you’re leaving organic growth on the table! It’s been a wild year, so we’d like to refresh your memory regarding th…

Jordan Miller

Jordan Miller

Community Management

Battling toxicity in communities with kindness and vulnerability

Promote kindness and foster interpersonal relationships through the power of vulnerability to outshine toxicity in your online community.  Before my time as a Community Advocate with Invision Community, I focused all my attention on my own online community, BreatheHeavy. Pop music and Britney Spears news are the bread and butter of BreatheHeavy. As you can imagine, fans of pop stars are en…

Jordan Miller

Jordan Miller

Invision Community

Welcome to the team, Jordan!

I'm thrilled to introduce the newest member of team Invision Community. You may recognise Jordan from his photo as he's been an active member of our community as BreatheHeavy. Jordan has been running his site BreatheHeavy.com using Invision Community for nearly a decade. Jordan's official title is "Community Advocate" which means that he will be working very closely with our community to…

Matt

Matt

Invision Community

Health Dashboard

The support tool has served us well for many years. You can identify, at a glance, potential issues with your community both presently and down the road, right from the comfort of your AdminCP, and you can often resolve those issues with just a few clicks. But what if we could do better? What if we could make this useful administrative area of the software even more useful? The next vers…

bfarber

bfarber

Invision Community

We're hiring and have three new positions to fill!

Invision Community is growing! We're currently recruiting three new roles, one full-time and two part-time. Applications are now closed, thank you to all those that applied. We'll be going through them over the next few weeks. It's been a very busy year for all of us at Invision Community and our continued success means that we're looking to expand our team even further with three new ro…

Matt

Matt

Invision Community

Highlight Topics With Replies From Groups

Wouldn't it be great to know if a staff member had replied to a topic before you clicked to open it? When you're scanning a list of topics, knowing which have had a reply by a member of the community team can help decide which to read. Currently, you need to open the topic and scan the posts to see if there's a reply from the team. Happily, in our next release, we've made it clear which …

Matt

Matt

Invision Community

Solved Content Improvements

For a long time, Invision Community has supported a Question and Answer mode within the Forums application which allows a reply to be flagged as the "best answer" to the question posed. With the release of 4.5, we also introduced a way to allow topics to be marked as "solved" which introduces similar functionality without transforming the look and feel or other behavior of the forum itself. B…

bfarber

bfarber

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