Are you happy for me to change the pass on that account to test if needed?

Nevermind. something in the login did't work. i put the same email again in the profile and it did work.

so the problem was the login...

Edited March 6Mar 6 by GfxMan

7 minutes ago, Marc said:

Are you happy for me to change the pass on that account to test if needed?

to clarify

i changed the password several times, but it did not work

then i overwrite the login, with the same email, and it worked

i don't know if it's a bug or what...

Not sure what I can really suggest there, as there isnt anything we can investigate once the issue is gone. All I can say is let us know if you see this happen again

Maybe the email had a space in it somehow, and re-entering it fixed the issue. I've seen it happen a couple of times after upgrades from old versions. 🤔

1 minute ago, teraßyte said:

Maybe the email had a space in it somehow, and re-entering it fixed the issue. I've seen it happen a couple of times after upgrades from old versions. 🤔

That was my first thought also.