We would need some example members, topics, and indeed what the iphone verisons and browsers are

3 hours ago, Marc said:

We would need some example members, topics, and indeed what the iphone verisons and browsers are

Even accessing the homepage immediately results in a redirect loop. This only happens to iPhone users (latest version of Safari and iPhone). They can't access the homepage, and if they manage to do so after several attempts, as soon as they enter any topic, they are redirected back to the homepage. Android users have not reported any issues.

I would need specific examples if you want me to take a look, as I cant replicate this for you on your site using my iphone

Also please do the following when testing

• Disable all 3rd party items

• Ensure you are using only a default htaccess file

• Use a default theme

• Use a default language pack

3 hours ago, Marc said:

I would need specific examples if you want me to take a look, as I cant replicate this for you on your site using my iphone

Also please do the following when testing

• Disable all 3rd party items

• Ensure you are using only a default htaccess file

• Use a default theme

• Use a default language pack

I have just performed more tests according to the above recommendations. I disabled all third-party applications and set the default theme for this user. I am still getting redirect loops. The exact device version is iPhone 11 Pro, using Safari 17.1.1. I also set the language to default.

You can check on my production site; the usernames are ARK and Av3rneS. I am using Nginx, but all users except those on iPhone have no issues, so I am ruling out server-related problems, especially since there are no errors in the console.

I would really appreciate your help, as I am aware that some users are unable to access the forum.

Alright, you can close it. We managed to diagnose and resolve the server configuration issue. Sorry for the confusion.

Glad to hear you have it sorted :)