Posted July 4Jul 4 Hello,I am trying to update my forum with the new security patch and I get this error
July 4Jul 4 1 hour ago, Tommaso Esposito said:I am trying to update my forum with the new security patch and I get this errorWhat version are you upgrading from and to what version are you upgrading to? If you are upgrading from version 4.7 or lower versions to IC 5, have you run the requirement tool to make sure that your server meets version 5 requirements?Can you also check your server error log and see if there are any recent messages logged in there that might give us a better idea as to what's causing the issue as the error message doesn't say which table has incorrect name.The more details you post the better.
July 4Jul 4 Author 29 minutes ago, Miss_B said:What version are you upgrading from and to what version are you upgrading to? If you are upgrading from version 4.7 or lower versions to IC 5, have you run the requirement tool to make sure that your server meets version 5 requirements?Can you also check your server error log and see if there are any recent messages logged in there that might give us a better idea as to what's causing the issue as the error message doesn't say which table has incorrect name.The more details you post the better.Hey, I am trying to upgrade to a higher version of 4.7 (the security patch) on the upgrade screen are the check marks were greenI have a backup from earlier today I will restore to for the time being
July 5Jul 5 14 hours ago, Tommaso Esposito said:I am on the backup and get this error when trying to access the admin portal15 hours ago, Miss_B said:Can you also check your server error log and see if there are any recent messages logged in there that might give us a better idea as to what's causing the issue
July 5Jul 5 Author Hello,So I restored the SQL database to an earlier backup and I can now access the Admin portal. I still can't update however. I am trying to update to version 4.7.22. Here are the errors I am getting in cpanel. It is just these errors repeating constantly. I still get this error when trying to update
July 5Jul 5 1 hour ago, Tommaso Esposito said:These are more access errors than server errors. That is stating that those files do not exist which isn't the problem here.1 hour ago, Tommaso Esposito said:Do you have any third party applications/plugins installed? Seems its entirely missing the table to run the query on.
July 5Jul 5 Author I had the chatbox theme installed. I just uninstalled it, and now it lists this. I will try installing again tonight, and if that doesn't work, I'll get rid of the custom themes and try again
July 6Jul 6 5 hours ago, Tommaso Esposito said:Here is the error log fileerror_logYou'll want to remove the convert application or ensure it is up to date.