I've been trying to upgrade the security patch and the upgrader never finishes, it always freezes. any one else experience this and have an advice on how to complete it?

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. 

We look forward to further assisting you. 

That's been updated.

Unfortunately, I did not see any issues there and it was able to complete. If you're having connection issues on your side, I would advise trying again later.

Thanks!

I just tried to do the June update, and gives me an error message again as it freezes and then now it's errored out the site so it's not accessible. Please help!!!