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  • Community Expert

It seems that everyone who registers for my forum with anything other than a yahoo or gmail address cannot validate their email. I have tried with my various domainemail addresses and live.com addresses and also and alway get the same error. I have changed over to use the cloud email instead of send grid to see if that corrects the issue but to no avail. Not sure what more info you need please advise.

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Invision Community v4.7.20



Oops!

There was a problem with the link you followed to validate your account.


Error code: 2C223/I

Solved by Keith Smith_105067

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  • Community Expert

Do you have any customised email templates at all, that may be causing you issues?

  • Author
  • Community Expert

No. Nothing like that.

  • Community Expert

Unfortunately, your registration validation email template is indeed modified. You will want to update this manually or revert it back to the default. You can do this in ACP -> Customizations -> Emails.

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  • Author
  • Community Expert
  • Solution

Ok tks I clicked the revert and that fixed it. Not sure how the heck that got changed

Thanks for looking

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