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  • Community Expert

I’ve noticed that some customer fields are missing. I have two websites running the same version, but one of them displays more customer field information than the other.

Version: 4.7.20

Website 1:
image.png

Website 2:
image.pngI

I asked more people and 3 of them have Customer Fields exactly as in Website 2 Screenshot and 2 have it like Website Screenshot 1.

What is going on here?

Edited by Alexandru

Solved by Alexandru

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Hi @Alexandru,

Have you enabled the necessary permissions in the AdminCP?

If not, go to your AdminCP → Members → Member Settings → Profiles → Permissions

Have a look through those settings for the first website and compare them with that of the second website.

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  • Community Expert
15 hours ago, Marc said:

Also, do you have items that can be purchased during registration?

What do you mean ?

22 hours ago, Gary said:

Hi @Alexandru,

Have you enabled the necessary permissions in the AdminCP?

If not, go to your AdminCP → Members → Member Settings → Profiles → Permissions

Have a look through those settings for the first website and compare them with that of the second website.

Both websites have the same settings.

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  • Community Expert
  • Solution

Found the problem. Not really the problem, but the solution so to say.

image.png

I had to select "Yes, with full registration form" in order for me to get all settings on Customer Fields.
image.png
Now we got these too.

In case people will look for this in the future:
System » Settings » Login & Registration » Registration and select second option from "Allow New Registrations?".

  • Community Expert

Glad to hear you have what you need there. Please let us know if you have any further questions

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