Hello,

We just upgraded to 5.0.7 from 4 and we deleted ALL plugins and Apps, so this is essentially a stock install. Members are complaining that they are not recieving emails, I clicked manually on the resend validation email and I see the following errors. Anyone know how I can resolve this? Thanks.

The URL of page the error occurred on was https://www.bellazon.com/main/admin/?app=core&module=members&controller=members&do=resendEmail&id=320273&csrfKey=2e03ea0b6cd6297ec425444890273d24

Error: Undefined constant "IPS\Theme\md5" (0)

#0 /data/html/bellazon.com/main/system/Email/Email.php(1048): IPS\Theme\email_html_core_registration_validate()

#1 /data/html/bellazon.com/main/system/Email/Email.php(452): IPS\Email::template()

#2 /data/html/bellazon.com/main/system/Email/Email.php(762): IPS\Email->compileContent()

#3 /data/html/bellazon.com/main/system/Email/Email.php(674): IPS\Email->_compileMessage()

#4 /data/html/bellazon.com/main/system/Email/Outgoing/Smtp.php(220): IPS\Email->compileFullEmail()

#5 /data/html/bellazon.com/main/system/Email/Email.php(826): IPS\Email\Outgoing\Smtp->_send()

#6 /data/html/bellazon.com/main/applications/core/modules/admin/members/members.php(2846): IPS\Email->send()

#7 /data/html/bellazon.com/main/system/Dispatcher/Controller.php(128): IPS\core\modules\admin\members\members->resendEmail()

#8 /data/html/bellazon.com/main/system/Dispatcher/Dispatcher.php(169): IPS\Dispatcher\Controller->execute()

#9 /data/html/bellazon.com/main/admin/index.php(15): IPS\Dispatcher->run()

#10 {main}

Backtrace

#0 /data/html/bellazon.com/main/init.php(827): IPS\Log::log()

#1 [internal function]: IPS\IPS::exceptionHandler()

#2 {main}

And just to confirm, I did verify our email settings in the admin CP and if I click "test" the email goes through no problem.

A couple of things you should do here.

• Upload a fresh set of files from your client area, then test this again
  

• Ensure you dont have any customised email templates

10 hours ago, Marc said:

A couple of things you should do here.

• Upload a fresh set of files from your client area, then test this again
  

• Ensure you dont have any customised email templates

I just downloaded the most recent version (5.0.7 + security patch) and reapplied it and ran the upgrade". then I went to members awaiting validation and clicked on resend validation email and recieved the same message:

"Error: Undefined constant "IPS\Theme\md5" (0)

#0 /data/html/bellazon.com/main/system/Email/Email.php(1048): IPS\Theme\email_html_core_registration_validate()

#1 /data/html/bellazon.com/main/system/Email/Email.php(452): IPS\Email::template()

#2 /data/html/bellazon.com/main/system/Email/Email.php(762): IPS\Email->compileContent()

#3 /data/html/bellazon.com/main/system/Email/Email.php(674): IPS\Email->_compileMessage()

#4 /data/html/bellazon.com/main/system/Email/Outgoing/Smtp.php(220): IPS\Email->compileFullEmail()

#5 /data/html/bellazon.com/main/system/Email/Email.php(826): IPS\Email\Outgoing\Smtp->_send()

#6 /data/html/bellazon.com/main/applications/core/modules/admin/members/members.php(2846): IPS\Email->send()

#7 /data/html/bellazon.com/main/system/Dispatcher/Controller.php(128): IPS\core\modules\admin\members\members->resendEmail()

#8 /data/html/bellazon.com/main/system/Dispatcher/Dispatcher.php(169): IPS\Dispatcher\Controller->execute()

#9 /data/html/bellazon.com/main/admin/index.php(15): IPS\Dispatcher->run()

#10 {main}"

Let me know if you need further details.

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Do you have any customized email templates in ACP -> Customization -> Emails?

1 hour ago, Jim M said:

Do you have any customized email templates in ACP -> Customization -> Emails?

Hmm strange, there was one thing in there that was modified (somehow migrated from IPB4?), I reverted it and now it appears to be working.

Is there any way for me to bulk email all pending email validations?

I'm afraid, there are not. You would need to review these and re-send them either in the Members tab or ACP -> System -> Email Settings -> Email Errors.

10 minutes ago, Jim M said:

I'm afraid, there are not. You would need to review these and re-send them either in the Members tab or ACP -> System -> Email Settings -> Email Errors.

So there are 93 pages of emails to send, surely I cant do them by hand. The format is of the following (I changed the csfKey)
https://www.bellazon.com/main/admin/?app=core&module=settings&controller=email&do=errorLogResend&id=209518&csrfKey=de9c0c66e92a3ad3b75b785db54bb97a

https://www.bellazon.com/main/admin/?app=core&module=settings&controller=email&do=errorLogResend&id=209517&csrfKey=de9c0c66e92a3ad3b75b785db54bb97a

https://www.bellazon.com/main/admin/?app=core&module=settings&controller=email&do=errorLogResend&id=209516&csrfKey=de9c0c66e92a3ad3b75b785db54bb97a

Can I run this on the command line somehow? or from curl?

Sorry, there are no means to do so in the software.