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Hello :)

I decided to split a topic today. I did as usual : I selected the posts, chose a destination forum, and gave it a new title. Then I saved the changes, but then I got a page saying " We could not find that topic."

I checked and :

  • I couldn't find the newly created topic.

  • the posts used to create the new topic are no longer in the topic where they had been posted by members.

So I ran a search (using the new topic's name) but I only found one of the 6 posts I had selected to create the new topic...

lost-topic.jpg

When I clicked on the post I found, I also got the "We could not find that topic." page.

The url seems to be ok : https://forums-enseignants-du-primaire.com/topic/346332-inscription-en-ps/

Is there something that can be done ?

Edited by SecondSight

  • Author

I noticed the error message could also be "You do not have permission to view this topic."...

I found the action in the ACP moderators logs. It says "Split a Topic to Inscription en PS from Inscriptions PS", but when I click on the link, I also get the " We could not find that topic." answer...

Edited by SecondSight

  • Author

This was perhaps caused by a problem on my server since I saw this error in the ACP Support section :

"Your server is reporting the current time as 05/10/2025 06:49 PM UTC which seems to be inaccurate."

Then the message disappeared on it's own (I refreshed the page before connecting to the server through SSH)... On the server, it seems it's ok now :

# timedatectl
Local time: Sat 2025-05-10 18:54:33 UTC
Universal time: Sat 2025-05-10 18:54:33 UTC
RTC time: Sat 2025-05-10 18:54:34
Time zone: UTC (UTC, +0000)
System clock synchronized: yes
NTP service: active
RTC in local TZ: no

  • Author

I used phpMyAdmin and search the forums_topics and forums_posts tables using the topic id. I saw one topic and all posts were in the database, but there were missing information in the rows...

starter_id : was 0... I set it to the id of the member who started the topic.

starter_name : nothing... I set it to the member's name

approved : was -3... I set it to 1

It seems like it's ok now... The topic appears on the board and in the search. Is there something else I should check ?

Edited by SecondSight

  • Community Expert

If its now showing, then no. If of course you can recreate this issue, please let us know the steps and I can get a bug report in for this

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