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I am having several users complain they are not able to use our forum. They get an internal server error. Everything on my end shows that the forum/page and everything is working correctly.

What am I missing or should be doing to fix this.

13 minutes ago, red power magazine said:

I am having several users complain they are not able to use our forum. They get an internal server error. Everything on my end shows that the forum/page and everything is working correctly.

What am I missing or should be doing to fix this.

It looks like the issue can be on their end if it is happening to certain users only. That said, are there any errors logged in either the System Log of your Admin Panel or the Server Error log?

A 500 Internal Server Error is just like the check engine light on your car. It says something is wrong but not what or where. To get the what or where you will need to obtain the server error log entry from your server. If you are unsure how to do this, please contact your hosting provider.

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