Posted April 16Apr 16 This is a fresh install of the forum with a setup to integrate Back Blaze and currently the images for all of the badges, ranks, and emojis are missing. As being a fresh install I don't have a backup, is there only solution to do a reinstall? If I do that, would I still have an issue when turning on the Back Blaze storage option again?
April 16Apr 16 Community Expert Were the images present prior to migrating to BackBlaze? Did the migration of moving those images fail to BackBlaze? Making sure that your setup of BackBlaze is working is the first step here.
April 16Apr 16 Author They appeared to be working after the images were uploaded but, looking through on my Back Blaze bucket I don't see them there. I had to redo the site logo's earlier today as they were coming up missing and had checked on a different system and browser.
April 17Apr 17 Community Expert If this by chance a relatively new installation? Are they the default set that you are missing?
April 17Apr 17 Community Expert We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
April 17Apr 17 Author The images are now showing up but, having an issue with a few rank images still not showing.
April 17Apr 17 Community Expert You need to clear your browser cache there, as all images are present in ranks, badges, and your emoticons on this end
April 17Apr 17 Author Wondering what was the issue? Was it BackBlaze or was it something else that wasn't bringing the images to appear?
April 17Apr 17 Community Expert Solution I believe my colleague just re-uploaded them for you so likely they got lost in the BackBlaze migration
