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Can you please help me determine how to fix this? I have a bunch of these.

Thanks

Error: Failed opening required '/home/squarewheels/public_html/datastore/widget_activeUsers_x6mx3r3hr_3af055e0ec6194dab8e7c747bbe8f58c.7c088c689a.php' (include_path='.:/opt/cpanel/ea-php83/root/usr/share/pear') (0)

#0 /home/squarewheels/public_html/system/Data/Store/FileSystem.php(193): IPS\Data\Store\FileSystem->get('widget_activeUs...')

#1 /home/squarewheels/public_html/system/Data/AbstractData.php(133): IPS\Data\Store\FileSystem->exists('widget_activeUs...')

#2 /home/squarewheels/public_html/system/Data/Store.php(314): IPS\Data\AbstractData->__isset('widget_activeUs...')

#3 /home/squarewheels/public_html/system/Widget/Widget.php(1360): IPS\Data\Store->__isset('widget_activeUs...')

#4 /home/squarewheels/public_html/system/Widget/Area.php(981): IPS\Widget->__toString()

#5 /home/squarewheels/public_html/system/Widget/Area.php(950): IPS\Widget\Area->getWidgetContent()

#6 /home/squarewheels/public_html/system/Widget/Area.php(958): IPS\Widget\Area->totalVisibleWidgets()

#7 /home/squarewheels/public_html/static/templates/core_front_global.php(23706): IPS\Widget\Area->totalVisibleWidgets()

#8 /home/squarewheels/public_html/system/Theme/SandboxedTemplate.php(68): IPS\Theme\class_core_front_global->widgetArea(Object(IPS\Widget\Area))

#9 /home/squarewheels/public_html/static/templates/core_front_global.php(23911): IPS\Theme\SandboxedTemplate->__call('widgetArea', Array)

#10 /home/squarewheels/public_html/system/Theme/SandboxedTemplate.php(68): IPS\Theme\class_core_front_global->widgetContainer('footer', 'horizontal')

#11 /home/squarewheels/public_html/static/templates/core_front_global.php(8195): IPS\Theme\SandboxedTemplate->__call('widgetContainer', Array)

#12 /home/squarewheels/public_html/system/Theme/SandboxedTemplate.php(68): IPS\Theme\class_core_front_global->globalTemplate('Sometimes I jus...', '\n\n\n\n\n<!-- Start...', Array)

#13 /home/squarewheels/public_html/system/Dispatcher/Dispatcher.php(192): IPS\Theme\SandboxedTemplate->__call('globalTemplate', Array)

#14 /home/squarewheels/public_html/system/Dispatcher/Standard.php(133): IPS\Dispatcher->finish()

#15 /home/squarewheels/public_html/system/Dispatcher/Front.php(698): IPS\Dispatcher\Standard->finish()

#16 /home/squarewheels/public_html/system/Dispatcher/Dispatcher.php(171): IPS\Dispatcher\Front->finish()

#17 /home/squarewheels/public_html/index.php(16): IPS\Dispatcher->run()

#18 {main}

Backtrace


#0 /home/squarewheels/public_html/init.php(827): IPS\Log::log('Error: Failed o...', 'uncaught_except...')

#1 /home/squarewheels/public_html/system/Widget/Widget.php(1401): IPS\IPS::exceptionHandler(Object(Error))

#2 /home/squarewheels/public_html/system/Widget/Area.php(981): IPS\Widget->__toString()

#3 /home/squarewheels/public_html/system/Widget/Area.php(950): IPS\Widget\Area->getWidgetContent()

#4 /home/squarewheels/public_html/system/Widget/Area.php(958): IPS\Widget\Area->totalVisibleWidgets()

#5 /home/squarewheels/public_html/static/templates/core_front_global.php(23706): IPS\Widget\Area->totalVisibleWidgets()

#6 /home/squarewheels/public_html/system/Theme/SandboxedTemplate.php(68): IPS\Theme\class_core_front_global->widgetArea(Object(IPS\Widget\Area))

#7 /home/squarewheels/public_html/static/templates/core_front_global.php(23911): IPS\Theme\SandboxedTemplate->__call('widgetArea', Array)

#8 /home/squarewheels/public_html/system/Theme/SandboxedTemplate.php(68): IPS\Theme\class_core_front_global->widgetContainer('footer', 'horizontal')

#9 /home/squarewheels/public_html/static/templates/core_front_global.php(8195): IPS\Theme\SandboxedTemplate->__call('widgetContainer', Array)

#10 /home/squarewheels/public_html/system/Theme/SandboxedTemplate.php(68): IPS\Theme\class_core_front_global->globalTemplate('Sometimes I jus...', '\n\n\n\n\n<!-- Start...', Array)

#11 /home/squarewheels/public_html/system/Dispatcher/Dispatcher.php(192): IPS\Theme\SandboxedTemplate->__call('globalTemplate', Array)

#12 /home/squarewheels/public_html/system/Dispatcher/Standard.php(133): IPS\Dispatcher->finish()

#13 /home/squarewheels/public_html/system/Dispatcher/Front.php(698): IPS\Dispatcher\Standard->finish()

#14 /home/squarewheels/public_html/system/Dispatcher/Dispatcher.php(171): IPS\Dispatcher\Front->finish()

#15 /home/squarewheels/public_html/index.php(16): IPS\Dispatcher->run()

#16 {main}

  • Community Expert
56 minutes ago, Square Wheels said:

Error: Failed opening required '/home/squarewheels/public_html/datastore/widget_activeUsers_x6mx3r3hr_3af055e0ec6194dab8e7c747bbe8f58c.7c088c689a.php'

This is the error. The datastore cached file there doesn't exist or server cannot read/write the file.

  • Author
1 minute ago, Jim M said:

This is the error. The datastore cached file there doesn't exist or server cannot read/write the file.

How can I fix it?

  • Community Expert
Just now, Square Wheels said:

How can I fix it?

You would contact your hosting provider and ensure that the location there is readable/writable for PHP per your server's configuration.

  • Community Expert

Regarding the rest of the errors, what changes were done to the forum prior to this happening? Can you also try to disable all third party stuff and see if that would help? That's to either rule them out or identifying one of them as being the cause of the issue. Also switch back to the unmodified default theme and and language.

  • Author
3 hours ago, Jim M said:

You would contact your hosting provider and ensure that the location there is readable/writable for PHP per your server's configuration.

It's set to 755, should it be 777?

  • Community Expert
3 minutes ago, Square Wheels said:

It's set to 755, should it be 777?

We cannot state that, you would need to contact your hosting provider if you are unsure.

  • Author
2 hours ago, Jim M said:

We cannot state that, you would need to contact your hosting provider if you are unsure.

I am not unsure, it is set to 755.

Can you please point me to the article (I believe you have one), that indicates what permissions \each folder should have since you are unable to tell me here?

Thank you

  • Community Expert

Im not sure I understand you answer. As Jim said, we cannot tell you what permissions need to be on your server, as they are specific to your own server. We can tell you only that the datastore folder must be writable/readable by the system.

  • Author
5 hours ago, Marc said:

we cannot tell you what permissions need to be on your server

I thought you had a document on your site that indicated what folders needed what permissions. Is that no longer available?

  • Community Expert

We had a document saying how to set permissions on folders if needed, but it gave examples of what we usually see (usually it would be 777), rather than what they should be. Its not possible for us to tell you what your server permissions should be.

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