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I took over management of the sites in our organization and I see where DNS is managed at an invision DNS server. I have some very urgent DNS entries I need added. I don't see anywhere to do that, and I've seen messages in the forum indicating that we have to request that.

I believe I've submitted a proper support request from the proper email, but it has been several days, and I still have not received a response. And I have even sent a follow up and have not received a response.

Is there anyone who might see this that can look at my ticket?

  • Community Expert

Please check your spam folders, as we have responded to each of your requests there, and we're a little stuck for assisting until you are able to respond unforunately

  • Author

I see nothing in my spam folders.

  • Community Expert

Please contact your email provider to see why emails from invisionpower.com are not being routed to you then. I'm afraid, we are not getting a bounceback.

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