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Forums is warning that feature we use, Q & A, is depreciated, but not signposting any upgrade path

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Posted

Hi,

Our forums are flagging in the 'prepare for IPS 5' page in the admin control panel that the Question & Answer is depreciated, but isn't providing any upgrade path, in documentation or in the messaging. I can see that it's replaced by 'Solutions', but can't easily see how to swap a Question forum mode to Solutions forum mode. Will the upgrade do that for us? If so, shouldn't that be flagged in the depreciation warning, and in the 'learn more' documentation?

Might it also be worth linking to documentation for each individual depreciation item instead of a feedback forum, that mostly appears to be full of feedback for v5, not feedback or assistance on migrating IPS 4 to 5?

Thank you for your feedback. You would switch on solutions within any forum you wish once you have converted over to version 5

  • Author

Why wouldn't the upgrade do that for us automatically?

Sorry, my confusion there. We have an upgrade step for that, so yes they should automatically switch

  • Author

Maybe put that in the depreciation notice, instead of sending admins here?

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