Hello,

When adding a file or photo to a forum post the following error occurs. What causes this and how do I resolve it?

Thanks

Is this with any file or specifically this file? Did you lose connectivity during the upload?

1 hour ago, Andrew Lewis said:

Hello,

When adding a file or photo to a forum post the following error occurs. What causes this and how do I resolve it?

Thanks

What is your forum version and what was the latest change/edit done to the forum prior to this happening? Can you check the server error log page as well and see if there are any messages logged in there recently pertaining this?

@Jim M this appears to be any file, I have tried jpg of different sizes, pdf and pptx files. No connection issues, this error is the same for me as admin, as well as other users cannot upload files either.

@Miss_B I believe it is running version 5.0.3, the forum is new and this is the first time I have tried uploading a file, this feature has not previously worked. There are no known issues being reported in the admin area.

Please check again now. This should now be working as expected.

Disregard the ticket created if you get an email on that. I created the ticket, then realised what was causing the problem :)

Hello, the upload now seems to work, but when trying to download again from the forum post the following error comes up:

Edited March 7Mar 7 by Andrew Lewis

No problem at all :)

15 minutes ago, Andrew Lewis said:

Hello, the upload now seems to work, but when trying to download again from the forum post the following error comes up:

This seems to be a more browser issue rather than an Ipb one. Are you using Mozilla as your browser? If so have a look at the following link:

https://developer.mozilla.org/en-US/docs/Web/HTTP/Headers/Content-Disposition

Do you have an example I can take a look at?

@Miss_B this is using Microsoft Edge.

@Marc yes, can you access this link test 2 - Open Discussion - Innovations Group

The jpg file upload seems to work as it places the image within the post. the reply contains a pdf file. the post shows the file as an attachment and it has a size indicating the file is uploaded but attempting to download is not possible and the error as above is shown.

Ive reopened and escalated your ticket